Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 120393 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

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Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
5 Hour(s) ago

Osteospermum Puple Hues 12 Mega Plants

  • Customer also reviewed:
  • Tomato Gardeners Delight 6 XLarge Plants
  • Tasty Herb Collection 12 Large Plants

A well used supplier - great deliveries

No Comment
15 Hour(s) ago

Digitalis F1 Camelot (Foxglove) Mixed 24 Large Tray Plants

  • Customer also reviewed:
  • Geranium Regal Mix 12 Mega Plants
  • Phlox Collection 6 Large Round Plants
  • etc.

Unfortunately the plants are very badly packed and are broken, dry and all mixed up on arrival.

Read more
Good Afternoon Mrs Green, It's upsetting to hear that your plants have been arriving damaged and I do apologise for this. I can see that you have been reimbursed accordingly and I can also confirm I have issued a tray of Begonias to replace the poor quality Perennials that you received. Gardening Direct value your custom, enjoy your day and happy gardening,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
25 Hour(s) ago

24 Jumbo Plants Spring Mix of 4 Varieties + FREE Plant Food

ordered in jan for delivery april/may. still waiting for vinia pots.

Read more
I have sent you an email re the dispatch of the Vonia Pots and I will await your response, have a good afternoon,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
35 Hour(s) ago

Busy Lizzie (Impatiens) Jigsaw 24 Large Plants

Good value plants

Read more
Good Morning Mrs Errett, many thanks for responding to the review for Busy Lizzie Jigsaw for Gardening Direct. Thank you for rating both our service and product good. I do hope that your plants grow into bigger sturdier plants and keep producing many vibrant flowers for you and others to enjoy,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
37 Hour(s) ago

Nicotiana Essence 24 Large Plants

  • Customer also reviewed:
  • Begonia Apricot Sparkle (Trailing) 24 Large Plants
  • Zinnia Double Zest 24 Large Plants

Good Service

Read more
thank you for your review for Nicotiana Essence for Gardening Direct. I'm so happy to see that both our service and products are of an excellent standard. May your plants keep growing well and healthy to make a great summer display, we do value your continued custom, enjoy your day and happy gardening,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
47 Hour(s) ago

Petunia Surfinia Classic Trailing Mix 2 Pre-Planted Rattan Basket

  • Customer also reviewed:
  • Busy Lizzie (Impatiens) Jigsaw 24 Large Plants
  • Mystery Plant Offer

would have been good if an email was sent or tracking available so i could of had some idea of delivery time

Read more
it's good to receive your review for Petunia Surfinia Classic trailing Mix Rattan Baskets for Gardening Direct. it's great that your baskets are producing plenty of flowers and may they continue to do so. Unfortunately we don't provide an email dispatch service but you can track items ready for dispatch if you log into your account online. Gardening Direct value your custom, have a lovely afternoon,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
20-Jun

Busy Lizzie (Impatiens) Blue Symphony 24 Large Plants

  • Customer also reviewed:
  • Lupin Gallery Dwarf 12 Large Round Plants

No quibble guarantee just means that.

Read more
I'm pleased to receive your review for Busy Lizzie Blue Symphony for Gardening Direct. Many thanks for rating our service excellent and our product quality good. I do hope that your Impatiens pick up in their growing to provide an excellent summer display,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
20-Jun

Busy Lizzie (Impatiens) Double Deluxe 170 Plants

  • Customer also reviewed:
  • Begonia Sparkle (Trailing) 70 Plants
  • Tomato Sweet Aperitif 6 XLarge Plants
  • etc.

Prompt delivery & quality plants. I use GD every year.

Read more
we do appreciate receiving your great review for Busy Lizzie Double Deluxe for Gardening Direct. It's so lovely that use Gardening Direct every year and rate both our services excellent, thank you. We do value your loyal continued custom and we will look forward to receiving you custom for many years to come,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
20-Jun

Petunia Tumbelina Scented Trailing Mix 2 Pre-Planted Hanging Baskets

  • Customer also reviewed:
  • Soft Wire Ties Pack of 40

Very good website to order from and items arrived at the correct time of planting/growing season.

Read more
Good Afternoon Mrs Fitzmaurice, thank you for your great review for Petunia Tumbelina Scented Trailing Mix 2 Pre Planted Hanging Baskets for Gardening Direct. I'm pleased that you found our website very good and items arrived at the correct time for planting. Your hanging basket sounds lovely and may it keep providing an excellent display at your front door,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
20-Jun

Busy Lizzie (Impatiens) Jigsaw 24 Large Plants

No problems with gardening direct

Read more
Good Afternoon Mrs Davidson, many thanks for your review for Busy Lizzie Jigsaw for Gardening Direct. I'm happy to see that you've had no problems with Gardening Direct and may this continue. Busy lizzie Jigsaw are free flowering and produce a good injection of summer colour, enjoy your afternoon and gardening,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
20-Jun

Begonia Double Stars Orange 24 Large Plants

  • Customer also reviewed:
  • Begonia Super Landscaping Mix 24 Large Plants

lovely strong plants

Read more
Good Afternoon Mr Budd, thank you for reviewing Begonia Double Stars Orange for Gardening Direct. It's fantastic that your Begonias are good strong plants and are growing on well. This variety will produce masses of flowers in an unusual shape and a lovely vibrant deep shade of orange, have a nice afternoon,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
20-Jun

Sweet Sugar and Spice 24 Large Plants

  • Customer also reviewed:
  • Busy Lizzie Pink Pastel 24 Jumbo Plants
  • Petunia Bolero (Double Flowering) 24 Large Plants
  • etc.

Delivered when advised, will use and order again.

Read more



Thank you for your review for Gardening Direct.

I have tried contacted you by phone, so we could discuss your Feefo Review further, unfortunately we could not reach you.

If you wish to discuss your review further, we can do so via email or please feel free to call us on 01534 876 494

We look forward to hearing from you.

Kind Regards
Rhys Quinn
Jersey Choice Limited
Email: Rhys@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
20-Jun

Petunia Tumbelina Scented Trailing Mix 2 Pre-Planted Hanging Baskets

  • Customer also reviewed:
  • 24 Jumbo Plants Spring Mix of 4 Varieties + FREE Plant Food

Prompt service, excellent packaging, would use again, good value

Read more
Good Afternoon Rev Oldroyd, thank you for taking the time to review Petunia Tumbelina Scented Trailing Mix 2 Pre Planted Hanging Baskets for Gardening Direct. It's so good to hear that service was prompt, packaging was excellent and good value products. Your baskets sound amazing and may they keep growing like mad to provide a wonderful summer display,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
20-Jun

Gazania Sunrise Mix 12 Mega Plants

Never any problem.

Read more
thank you for your review for Gazania Sunrise Mix for Gardening Direct. It's great that you have never had any problems and plants have ben received in a good condition. These plants have lovely vibrant flowers to provide a great display, enjoy your afternoon and gardening,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
20-Jun

Busy Lizzie (Impatiens) Jigsaw 24 Large Plants

Really excellent. Exactly what I normally get from gardening director I would not continue to buy from you. Lucy

Read more
many thanks for your lovely review for Busy Lizzie Jigsaw for Gardening Direct. It's brilliant that both our service and products are of an excellent standard and we will look forward to receiving your custom again, have good afternoon and evening,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
20-Jun

Begonia Amber Delight 24 Large Plants

  • Customer also reviewed:
  • Begonia Apricot Sparkle (Trailing) 24 Large Plants

I have marked this as good as ordering is straightforward and delivery and packaging are reasonably good.

Read more



Thank you for your review for Gardening Direct.

I have tried contacted you by phone, so we could discuss your Feefo Review further, unfortunately we could not reach you.

If you wish to discuss your review further, we can do so via email or please feel free to call us on 01534 876 494

We look forward to hearing from you.

Kind Regards
Rhys Quinn
Jersey Choice Limited
Email: Rhys@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
20-Jun

Heuchera Kimono 6 Plants 1 Litre

No plants delivered.

Read more
As Above
20-Jun

Phlox Popstars Brittania Mixed 24 Large Plants

  • Customer also reviewed:
  • Pansy Can Can 24 Large Plants

Well packed arrived in one piece

Read more
Good Afternoon Mrs Cole, It's good to receive your review for Phlox Popstars Brittania Mixed for Gardening Direct. I'm happy that your plants arrived in a good condition and may they all grow on well to provide a lovely colourful display for you and others to enjoy this summer,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
20-Jun

Begonia Amber Delight 24 Large Plants

These 24 large begonia plants were sent to replace a total of 30 plus plants that were completely destroyed by the rough handling by the courier Lodel should you continue to use these people I see no reason to continue to use your company although the plants are of good quality. As rough handling is no good to anyone. We contacted both yourselves and Yodel but the response was not as we would expect. Yodel no response at ALL.

Read more


Thank you for taking the time to give us your review for Gardening Direct.

I have tried contacting you this morning, however we do not have a number on file for you.

Please find my email address below, do not hesitate to get in touch and we will be more then happy to discuss the matter further.

Kind Regards
Rhys Quinn
Jersey Choice Limited
Email: Rhys@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
20-Jun

Busy Lizzie (Impatiens) Jigsaw 24 Large Plants

Always super service,

Read more
We do appreciated receiving your review for Busy Lizzie Jigsaw for Gardening Direct. I'm thrilled that our service and products are always super, well packed and top quality, thank you. May all your plants remain healthy to provide a brilliant colourful summer show of blooms,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
20-Jun

Gazania Firecracker 24 Large Plants

  • Customer also reviewed:
  • Begonia Apricot Sparkle (Trailing) 12 Mega Plants

Good service delivery when promised

No Comment
19-Jun

Geranium Balcony Trailing 70 Plants

Plants arrived in good time

Read more
Good Afternoon Mrs McHale, many thanks for responding to the review for Geranium Balcony Trailing for Gardening Direct. I'm delighted to read that our service and products are excellent with delivery on time. Geranium Balcony Trailing will trail beautifully in a good mix of colours bringing colour to your summer displays, enjoy your afternoon,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
19-Jun

Beregenia Dragonfly Collection 6 Plants 1 Litre

Quick service and reasonable price plus no postage

No Comment
19-Jun

Geranium Regal Mix 24 Large Plants

  • Customer also reviewed:
  • Petunia Lake Garda 24 Large Plants
  • Begonia Destiny 24 Large Plants
  • etc.

Not as good as they used to be

Read more
Good Afternoon Mr Stuart, unfortunately the Mystery Plant Offer can be any size and any variety from our bedding plant range. It's a shame that you received Geranium's as your mystery pack when you had already ordered some Geranium Regal Mix plants. I do hope that all your plants are growing on well and will make a good show of blooms for you and others to enjoy this summer,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
19-Jun

Begonia Apricot Sparkle (Trailing) 24 Large Plants

Always excellent service. Postage free is a very big bonus for me.

No Comment