Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 91006 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

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Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
2 Hour(s) ago

Portulaca Lazy Days 24 Large Plants

Dismal results with the begonia plants. Having given feedback on them, I was contacted by email by gardening direct and as a result a replacement set of plants was sent to me. They were and still are superb. Service as a result of feedback was excellent. I rate the overall performance only as good because of the disappointment with the original plants. Follow up was excellent.

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No Comment
5 Hour(s) ago

Begonia Cascade Pendula 2 Pre Planted Hanging Baskets

Excellent choice of plants, well illustrated

No Comment
8 Hour(s) ago

Gazania Sunrise Mix 24 Large Plants

  • Customer also reviewed:
  • Lantana Tropic 6 Large Plants

Excellent

No Comment
11 Hour(s) ago

Begonia Apricot Sparkle (Trailing) 12 Mega Plants

Have used on many occasions and rate better than others I have used

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We are delighted to receive your review for Gardening Direct and so nice to hear that you were pleased with the Begonia Apricot Sparkle. We love it when you let us know we are doing well, and thanks for the really great review.

Adam Eggleston
Gardening Direct

12 Hour(s) ago

Begonia Amber Delight 12 Mega Plants

No problems, de the garden as we speak

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Nice to have seen your review of Gardening Direct and nice that your Begonia Amber Delight are doing so well. We value our customers loyalty and look forward to hearing from you again. Best wishes,

Adam Eggleston
Gardening Direct

12 Hour(s) ago

Tropical Canna Collection 3 Plants 9cm Pot

  • Customer also reviewed:
  • Begonia Champagne 6 Tubers
  • Pennisetum Fireworks 1 Plant 9cm Pot

I have used this company for years but the service this year is unbelievably bad. Wrong plant sent, delivery time window much longer than usual. had to contact several times to sort issue with Wrong plant and frankly made to feel like I was lying even though photo proof sent . My money will go elsewhere from now on

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Thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your order plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at adam@fpnl.net . We look forward to hearing from you.

Adam Eggleston
Gardening Direct

13 Hour(s) ago

Bacopa Snowtopia & Bluetopia Mix 24 Large Plants

Always had good service from gardening direct so am disappointed with the quality this time

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Thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your Becopa Snowtopia & Bluetopia plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at adam@fpnl.net . We look forward to hearing from you.

Adam Eggleston
Gardening Direct

13 Hour(s) ago

Busy Lizzie (Impatiens) New Guinea Divine 24 Large Plants

  • Customer also reviewed:
  • Petunia Bolero 24 Large Plants

very good all round prices quality and delivery allgood

Read more
We are delighted to receive your review for Gardening Direct and so nice to hear that you were pleased with the Busy Lizzie New Guinea Divine. We love it when you let us know we are doing well, and thanks for the really great review.

Adam Eggleston
Gardening Direct

13 Hour(s) ago

Begonia Gold Balcony 1 Pre Planted Container

  • Customer also reviewed:
  • Begonia Champagne 1 Pre Planted Hanging Basket

The order was delivered in two parts, the second was weeks after the first and we needed to send a couple of reminders to get it. When the container flowered it was obvious that some of the plants were trailing. we contacted Gardening direct but they were not helpful! I doubt we use GD again.

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Thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your order of plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at adam@fpnl.net . We look forward to hearing from you.

Adam Eggleston
Gardening Direct

15 Hour(s) ago

Geranium Parade 50 Plants +20 FREE

  • Customer also reviewed:
  • Begonia Sparkle (Trailing) 24 Large Plants

always had a friendly and useful reply any time that I have needed to call them, would recommend them to anybody for the supply of gardening requirements

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We are delighted to receive your review for Gardening Direct and so nice to hear that you were pleased with the Geranium Parade. We love it when you let us know we are doing well, and thanks for the really great review.

Adam Eggleston
Gardening Direct

15 Hour(s) ago

Petunia Bolero 24 Large Plants

Always good, will be using G diect as T & M are useless

Read more
Thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your Petunia Bolero plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at adam@fpnl.net . We look forward to hearing from you.

Adam Eggleston
Gardening Direct

15 Hour(s) ago

Sweet Pea Sugar & Spice 12 Mega Plants

Very slow. Company did not reply to emails promptly to explain delay. Just had a general response. Order arrived late. Plants not in good condition on arrival. Will not use this company again.

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Thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your Sweet Pea Sugar & Spice plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at adam@fpnl.net . We look forward to hearing from you.

Adam Eggleston
Gardening Direct

15 Hour(s) ago

Begonia Amber Delight 12 Mega Plants

prompt service, well packed and flowering beautifully

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Thanks for your review for Gardening Direct on Feefo, I am glad you are happy with your Begonia Amber Delight and will do so for a long time, and of course, enjoy your gardening. Kind regards

Adam Eggleston
Gardening Direct

15 Hour(s) ago

Busy Lizzie (Impatiens) Summer Waterfall 24 Large Plants

Packaging very poor. Plants in distressed condition and all were out of container.

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Thank you for your review of Gardening Direct. I am sorry to hear of the issues you have received with damage in transit to your order but I am delighted to see from your account that compensation has been issued. If you have any further issues please do not hesitate to contact us. Have a nice day.

Adam Eggleston
Gardening Direct

16 Hour(s) ago

Portulaca Lazy Days 2 Pre Planted Hanging Baskets

Service is ok .

Read more
Thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your Portulaca Lazy Days Hanging Basket plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at adam@fpnl.net . We look forward to hearing from you.

Adam Eggleston
Gardening Direct

16 Hour(s) ago

Begonia Apricot Sparkle (Trailing) 24 Large Plants

plants arrived on time

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Great speaking to you just now. I am sorry to hear of the issued you had with the growth of your Begonia Apricot Sparkle plants. I can confirm that your voucher has now been issued & will be with you shortly. If you have any further issues please do not hesitate to contact us. Have a nice day,

Adam Eggleston
Gardening Direct

16 Hour(s) ago

Geranium Balcony (Trailing) 24 Large Plants

Ordering and supply ok but delivery has deteriated in recent years. Plants often dry or broken.

Read more
Thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your order plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at adam@fpnl.net . We look forward to hearing from you.

Adam Eggleston
Gardening Direct

17 Hour(s) ago

Begonia Apricot Sparkle Trailing 2 Pre-Planted Hanging Baskets

This year the service and two products were very good.

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Dear Mrs Moore. So nice to hear you were happy with our services. Here at Gardening Direct we love to hear when we have got it so right. I hope your Begonia Apricot Sparkle Trailing continue to flourish. Have a great day.

Adam Eggleston
Gardening Direct

17 Hour(s) ago

Petunia Grand Prix (Semi Trailing) 24 Large Plants

  • Customer also reviewed:
  • Busy Lizzie (Impatiens) Blue Symphony 12 Mega Plants

Always been efficient but of late products have not arrived in the best condition

Read more
Thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your Busy Lizzie Blue Symphony plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at adam@fpnl.net . We look forward to hearing from you.

Adam Eggleston
Gardening Direct

17 Hour(s) ago

Busy Lizzie (Impatiens) New Guinea Divine 50 Plants + 20 FREE

  • Customer also reviewed:
  • Antirrhinum Reminiscent F1 Mix 24 Large Plants
  • Nicotiana Essence 24 Large Plants

Delivery was well after expected and plants smaller than exjpected

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it was lovely to speak to you just now to discuss your order further. I can confirm that your voucher has now been issued & will be on its way to you shortly. If you have any further issues please do not heistate to contact us. Have a nice day.

Adam Eggleston
Gardening Direct

18 Hour(s) ago

Pansy Grande Fragrance 24 Large Plants

service first rate and i have never been let down with any product

Read more
Nice to have seen your review of Gardening Direct and nice that your Pansy Grande Fragrance are doing so well. We value our customers loyalty and look forward to hearing from you again. Best wishes,

Adam Eggleston
Gardening Direct

18 Hour(s) ago

Begonia Stars 24 Large Plants

good delivery time but when opened the plants were out of their containers. This may be the fault of the carrier or the packaging

Read more
Nice to have seen your review of Gardening Direct, and nice that your Begonia Stars are doing so well. We value our customers loyalty and look forward to hearing from you again. Best wishes,

Adam Eggleston
Gardening Direct

37 Hour(s) ago

Begonia Apricot Sparkle Trailing 1 Pre-Planted Hanging Basket

Plants arrived broken stems. Were too large to be posted. Came into flower late July but now in August look lovely.

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we are sorry to hear that your plants had broken stems on arrival and we do apologise for this. It's lovely to hear that your baskets recovered and now look lovely and may they continue to cascade beautifully over the sides of each of your hanging baskets, have a good afternoon, kind regards,

Emma Carter

Gardening Direct

40 Hour(s) ago

Begonia Apricot Sparkle Trailing 2 Pre-Planted Hanging Baskets

Good service.

Read more
thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at Hayley@fpnl.net. We look forward to hearing from you. Kind regards,

Hayley Wheeler
Gardening Direct.

41 Hour(s) ago

Sweet Pea Sugar & Spice Trailing Mix 2 PRE pLANTED Hanging Baskets

always had really good service and the staff on the phones are really friendly and helpful

Read more
it was lovely to receive your review for sweet pea sugar & spice trailing mix 2 pre planted hanging baskets for Gardening Direct. It's fantastic to hear that you have always received good service from our staff and that you rate our product good. I'm pleased that your hanging baskets had a brilliant show of flowers but it's upsetting that after the first flush they sadly stopped flowering, this can be down to the plants being under stress. Gardening Direct do value your comments and custom and we will look forward to hearing from you again, regards,

Emma Carter

Gardening Direct