Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 114137 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

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Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
17-Feb

Mixed Carnations 20 Stems

Good customer service, although I had problem ordering on line I had no problems when phoning through my order.

No Comment
17-Feb

Mixed Carnations 10 Stems

Enjoy magazine

No Comment
16-Feb

500g Raingel Granules and Plant Feed

Have not used item yet

No Comment
16-Feb

Over £50 Spend Offer 25 Litres Eco Friendly Potting Mix

l find gardening direct to be very good whatever l order.thankyou.

No Comment
16-Feb

Over £50 Spend Offer 25 Litres Eco Friendly Potting Mix

Service is always good and plants generally arrive in good condition and go on to thrive.

No Comment
10-Feb

Over £50 Spend Offer 25 Litres 5 Star Compost

always good value for money

No Comment
09-Feb

Over £50 Spend Offer 25 Litres Eco Friendly Potting Mix

Very efficient, easy ordering, quality plants good value products.

No Comment
09-Feb

4kg Choice Robin & Songbird Mix (8.8lbs)

I placed my order on the 5th January on line and had to send emails asking what is going on with my order. In the end I was told it was on it's way and that your supplier had let you down. This was after I asked why my order took so long. I think I should have been told that without chasing for the order or indeed the reason for the delay. I did receive a £5 voucher after I complained.

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thank you for your time this morning to discuss the delay in receiving your Songbird Mix. As discussed we do regularly look at improving our services to our customers and your comments will be passed on. I'm happy to hear that you received your voucher and we will look forward to hearing from you again, kind regards,

Emma Carter

Gardening Direct

09-Feb

500g Raingel Granules and Plant Feed

  • Customer also reviewed:
  • Over £50 Spend Offer 25 Litres Eco Friendly Potting Mix

Goods arrived promptly

No Comment
09-Feb

Over £50 Spend Offer 25 Litres Eco Friendly Potting Mix

I have been a customer for many years now and so far have had no problems. My plant orders are not due until the spring so I am not able to make a comment at the moment.

No Comment
09-Feb

Over £50 Spend Offer 25 Litres Eco Friendly Potting Mix

Always had good service. Problems are always correctly dealt with.

No Comment
09-Feb

Runner Bean Streamline 50 Seeds

  • Customer also reviewed:
  • Courgette Tristan F1 20 Seeds
  • Mixed Salad Baby Leaf 500 Seeds
  • etc.

Excellent products and service

No Comment
02-Feb-2017

Cauliflower All Year Round 500 Seeds

  • Customer also reviewed:
  • Leek Tornado 500 Seeds
  • Sweetcorn Earlybird F1 100 Seeds
  • etc.

good

Read more
Good morning Mr Dougal, thank you so much for responding to the review for the Cauliflower All Year Round 500 Seeds for Gardening Direct. I'm pleased that both our service and products are excellent, may your seeds develop well, grow into healthy plants and produce nice big cauliflowers for all to enjoy, regards,

Emma Carter

Gardening Direct

02-Feb-2017

Tomato Shirley F1 10 Seeds

I have found Gardening Direct excellent to deal with.

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we do appreciate receiving your review for the Tomato Shirley F1 10 Seeds for Gardening Direct. It's lovely to see that you rate Gardening Direct an excellent company to deal with and we do value your custom. May your seeds develop well and produce many tasty tomatoes for all to enjoy, regards,

Emma Carter

Gardening Direct

02-Feb-2017

Sisa Moss

  • Customer also reviewed:
  • Tomato Moneymaker 200 Seeds

Great company,I have never been disappointed with my purchases

Read more
many thanks for your review for the Sisa Moss for Gardening Direct. It's brilliant that our service to you is excellent and product rating is also excellent. The Sisa Moss is tough and great for matting out your hanging baskets, I do hope that your baskets thrive and provide a beautiful summer display,
regards,

Emma Carter

Gardening Direct

02-Feb-2017

7 Scented Indoor Hyacinth in a Rustic Basket

Gardening Direct Jersey are a superb company to receive plants shrubs etc from. They always arrive in first class condtion, packaged beautifully and arrive when they say they will and if you have stipulated a certain time it will be forwarded at that time so very reliable. Recommend them highly.

Read more
Good Afternoon Mrs Mattingley, we do appreciate receiving your review for the 7 Scented Indoor Hyacinth in a Rustic Basket for Gardening Direct. Thank you so much for rating Gardening Direct a superb company to deal with, we aim to provide top class service and first class quality products. The scented hyacinth is beautiful and their scent is divine, have a lovely afternoon, best wishes,

Emma Carter

Gardening Direct

01-Feb-2017

4kg Choice Premium Peanut Kernels

I have had several products from Gardening Direct but the last order took much longer to arrive.

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Good Morning Mrs Baird, thank you for taking the time to review the 4kg Choice Premium Peanut Kernels for Gardening Direct. I'd like to apologise for delivery being a bit longer than normal, this was due to a supply issue. Peanut Kernels are very popular and as you say top quality, enjoy your day, regards,

Emma Carter

Gardening Direct

25-Jan-2017

Over £50 Spend Offer 170 Grow On Trays

Always buy from them each year. the packaging could be looked

Read more
Many thanks for your review Mr Smith for the over £50 Spend Offer 170 Grow on Trays for Gardening Direct. It's good to see that our service and products are of a good standard, we do regularly look at improving our packaging each season and your comments will be useful in our next review meeting. I am please that any issues you have had have been put right, have a lovely afternoon, regards,

Emma Carter

Gardening Direct

24-Jan-2017

1 Bee & Bug Biome + FREE Seeds + FREE Bee Guide

Tried online first but couldn't get it to accept the voucher that I had so I rang and after some problems the lady managed to locate the right product and voucher duly accepted.

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we are pleased at receiving your review for the 1 Bee & Bug Biome + free Seeds + free Bee Guide for Gardening Direct. This product is great value and I'm delighted that you are happy with it's quality. The bee & bug home is an interesting and useful item for your garden and makes a nice home for many insects.
Have a lovely weekend and roll on the spring, regards,

Emma Carter

Gardening Direct

19-Jan-2017

20 Red Christmas Carnations with Gold Foliage

  • Customer also reviewed:
  • Letts 2017 Diary Offer

not as advertisement implied

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thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your Christmas order and Free Diary offer further. When you get the chance please feel free to call us on 01534 876494 or email myself at emma@fpnl.net. We look forward to hearing from you.

Emma Carter

Gardening Direct

18-Jan-2017

4lbs Jersey Royals + 9cm pot of Jersey Grown Mint & Jersey Butter

Always excellent service never had a problem,

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Good Afternoon Mr Cooper, many thanks for responding to the review for 4lbs Jersey Royals + 9cm pot of Jersey grown Munt & Jersey Butter for Gardening Direct. It's fantastic that our service to you has always been excellent with no problems and you enjoyed your tasty Royals for Christmas dinner. Our next despatch for Jersey Royals will be Spring and Easter, regards,

Emma Carter

Gardening Direct

18-Jan-2017

FREE Letts 2017 Diary Offer

Handle my enquiry very well.

Read more
Good Morning Mr Attrill, thank you for responding to the review for the Free Letts 2017 Diary for Gardening Direct. I'm delighted at hearing that our staff dealt with you enquiry very well, Gardening Direct aim to provide a high level of customer service to all their customers. I do hope your Letts diary comes in handy and they are of an excellent quality, have a nice day, kind regards,

Emma Carter

Gardening Direct

16-Jan-2017

Azalea with Diary

  • Customer also reviewed:
  • 10 Mixed Christmas Carnations with Mowbray Bear

The diary was omitted when the order was sent, however Gardening Direct responded quickly when notified of the error.

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Good Morning Mr Pardoe, many thanks for your review for the Azalea with Diary for Gardening Direct. My apologies for the diary not arriving with your order but I'm pleased that one was sent out promptly. Gardening Direct do value your custom and comments, enjoy your day, best wishes,

Emma Carter

Gardening Direct

15-Jan-2017

Own Use Boot Planter with Red Pansies

  • Customer also reviewed:
  • FREE Letts 2017 Diary Offer

service very good most of my plants grow well but I have a constant battle with rabbits! (not your fault!)

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Thank you very much for your comments regarding the Gift Reindeer Boot you ordered for your friend as a gift. This is lovely, we hope the Pansies look lovely in the colder months.

We understand the difficulties that gardening entails, we hope you can find a way to deter them!

Thank you again from Gardening Direct and have a lovely week.

Kind Regards,
Sophie Watson
Customer Service
Jersey Choice Limited
Email: sophie@fpnl.net
Tel: +44 (0) 1534 871 113
13-Jan-2017

7 Scented Indoor Hyacinth in a Rustic Basket

  • Customer also reviewed:
  • Gift Robin Planter with White Pansies
  • FREE Letts 2017 Diary Offer

Very good

Read more
Thank you Mrs Luck for your review for Gardening Direct.

It is brilliant to learn that your friend was pleased with their Hyacinth Basket and that you found our service to be good.

It is always lovely to hear from our satisfied customers and I hope we carry on delivering a great level of customer care to you.

We look forward to dealing with you in future.

Kind Regards,
Sophie Watson
Customer Service
Jersey Choice Limited
Email: sophie@fpnl.net
Tel: +44 (0) 1534 871 113