Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 75357 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
4 Hour(s) ago

Buddleia Free Petite Tutti Fruitti 1 Pre Planted Container

  • Customer also reviewed:
  • Buddleia Nanho Blue 1 Plant 3 litre
Service
Product

Service rating : Speedy delivery and very well packaged.
Product: Very healthy plant and already flowering and attracting the bees.

No Comment
16 Hour(s) ago

Floral Gift Coupon 10 Mixed Carnations

Service
Product

Service rating : Very good quality and excellent packaging for delivery
Product: Sent to a friend so not seen but she said they were lovely

No Comment
18 Hour(s) ago

Hanging Basket Offer 2 Petunia Surfina Classic RED

  • Customer also reviewed:
  • Hanging Basket Offer 2 Begonia Apricot SPARKLE
  • Hanging Basket Offer 2 Begonia SPARKLE
  • etc.
Service
Product

I was very impressed with the speed in which these hanging baskets were delivered. Each basket was well packaged and well grown. An extremely good offer, well worth getting!!!.

No Comment
19 Hour(s) ago

Geranium Tutti Frutti 12 Mega Plants

  • Customer also reviewed:
  • Geranium Zonal Collection 6 XLarge Plants
  • Lobelia Trail Away 12 Mega Plants
  • etc.
Service
Product

Would like more details of delivery.

No Comment
20 Hour(s) ago

Hanging Basket Offer 2 Sweet Pepper Mohawk

  • Customer also reviewed:
  • Hanging Basket Offer 2 Sweet Pepper Redskin
  • Hanging Basket Offer 2 Chilli Pepper Scotch Bonnet Big Sun
  • etc.
Service
Product

Service rating : I have used Gardening Direct a number of times and always recieved healthy plants and good service
Product: Lovely healthy plants

No Comment
44 Hour(s) ago

Begonia Apricot Sparkle Trailing 2 Pre-Planted Hanging Baskets

Service
Product

Service rating : Excellent Customer Service but very disappointed with the state of the hanging baskets delivered. Will stick to plants next time.
Product: .

No Comment
19-Jul

Begonia Sparkle (Trailing) 24 Large Plants

  • Customer also reviewed:
  • Petunia Tumbelina (Scented) 12 XLarge Plants
Service
Product

Service rating : Disappointed it took three attempts to get trailing plants & not to receive original begonia sparkle but the customer service is excellent & I will re-order from yourselves in future.
Product: These were not received. The first replacement was 24 begonia compacta & 24 mixed busy lizzie, geranium, begonia & petunia and NOT begonia stars as stated on invoice.

Read more
No Comment
18-Jul

Mixed Carnations 10 Stems

Service
Product

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I rated the flowers as excellent. Arranged to have them sent to a friend in time for her birthday. She contacted me the next day to tell me how pleased she was and that they had arrived in time for her birthday.
Product: The carnations arrived in time and we're very fresh and colourful.
Many thanks.

Read more
No Comment
18-Jul

Hydrangea Vanilla Fraise 3 Plants 3 litre

Service
Product

Service rating : Would use the company again
Product: Very satisfied with plant

No Comment
18-Jul

Hanging Basket Offer 2 Begonia Apricot SPARKLE

  • Customer also reviewed:
  • Hanging Basket Offer 2 Petunia Surfina Classic RED
  • Hanging Basket Offer 2 Begonia SPARKLE
  • etc.
Service
Product

Big delay in replacement goods.

Read more
Thank you for your feedback. We would be happy to assist you with any issues or problems you may have. Please feel free to call us 01534 876494 and ask for the FEEFO Customer Services team or email customer.services@fpnl.net. We look forward to hearing from you.

Customer Services

Gardening Direct
18-Jul

Gorse (Ulex Europaeus) 3 Plants 9cm Pot

Service
Product

Service rating : Good value, Good service
Product: they were a little brown when they arrived, but overall quite good

No Comment
18-Jul

Bacopa Snowtopia and Blutopia Mix 24 Large Plants

  • Customer also reviewed:
  • Begonia Destiny 24 Large Plants
  • Begonia Apricot Sparkle (Trailing) 24 Large Plants
Service
Product

Only really average. late delivery and plant types altered without consultation

No Comment
18-Jul

Pansy Grande Fragrance 30 Plants + 15 FREE

Service
Product

Service rating : easy to use website and order form. Unfortunately Pansy Grande Fragrance were not available and I was sent an alternative type of pansy plus a tray of geraniums. I had ordered 2 lots of pansies but only received one alternative. A quick phone call to the co and I will receive Autumn Pansies in September
Product: Can't comment on this product but the replacement pansy seems much smaller but is acceptable

Read more
No Comment
17-Jul

Clematis Ooh La La 3 Plants 7cm pot

  • Customer also reviewed:
  • Clematis Ooh La La 3 Plants 9cm pot
Service
Product

Service rating : So far I have not had any problems when ordering plants
Product: Plants arrived on time, perked up after being water and are now growing well

No Comment
17-Jul

FUCHSIA TRAILING 2 PRE-PLANTED HANGING BASKETs

  • Customer also reviewed:
  • Begonia Apricot Sparkle Trailing 2 Pre-Planted Hanging Baskets
Service
Product

Service rating : good quality
Product: strong plants

No Comment
17-Jul

3 pot Carnation Collectio Disco Primo Red 9cm pot Plants

  • Customer also reviewed:
  • Potentilla Red Ace 1 Plant 3 Litre
Service
Product

Service rating : Most orders have been very good owing to packing methods but deliveries
of some leave a lot to be desired
Product: Packing very good

No Comment
16-Jul

Geranium Fire Queen 24 Large Plants

  • Customer also reviewed:
  • Vegetable Fertiliser 500ml
Service
Product

I had difficulty ordering on the web but had a wonderfully helpful voice on the telephone. Thank you.

No Comment
16-Jul

patio rose Orange 2 pre planted container

Service
Product

Service rating : Good products excellent service
Product: Good strong plants now flowering well with new strong shoots coming on.

No Comment
16-Jul

3 pot Carnation Collectio Disco Primo Red 9cm pot Plants

Service
Product

Service rating : Delay in delivery and substitute plants received. Lacked communication as to reason for delay. I had to email to get a response.
Product: Plants were in good condition

No Comment
15-Jul

Hydrangea Collection 3 Plants 3 Litre Pot

Service
Product

Service rating : Plants arrived promptly,well packaged and in good order
Product: Excellent healthy plants

No Comment
15-Jul

Patio Rose Red 2 Pre-Planted Container

Service
Product

Service rating : The plants arrived well packed and no damage despite being sent by post.
Product: Plants arrived in good condition and well watered.

No Comment
15-Jul

Impatiens Summer Waterfall 50 Plants +20 FREE

Service
Product

The plants arrived in good condition and soon after ordering.

No Comment
15-Jul

Phlox Collection 2 3 Plants 2 Litre Pot

Service
Product

Service rating : Had a problem at first but after talking to garden direct the issue was sorted immediately
Product: Quality first class

No Comment
15-Jul

Heuchera Sweet Tea 1 Plant 2 Litre

Service
Product

Service rating : had to telephone several times to get the plants when arrived not as ordered
Product: plant cost over 9 pounds and had just 5leaves terrible wont shop with them again

Read more
Thank you for your feedback. We would be happy to assist you with any issues or problems you may have. Please feel free to call us 01534 876494 and ask for the FEEFO Customer Services team or email customer.services@fpnl.net. We look forward to hearing from you.

Customer Services

Gardening Direct
15-Jul

Impatiens Double Deluxe 50 Plants +20 FREE

Service
Product

Service rating : Email mailings indicated orders would be delivered within 2 weeks - chased mine up after 4 weeks! Good to be able to view progress on-line. Disappointed that there was problem with Begonia Sparkle but appreciated honesty and not sending something below standard. No problem when I asked to cancel order.
Product: Good quality plants. Not sure they are double flowers though.

Read more
As Above