Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : top classProduct: top class
Service rating : Excellent company to deal with providing you don't use the phone as a contact. The number is a Jersey number and costs a fortune - as I, unfortunately, found out.Product: Although some of the plants had been damaged in transit, they were replaced without any problems. Lovely sturdy plants
Service rating : Cannot comment as I have not had my order.Product: Have yet to received my order.
Service rating : these plants okProduct: these plants ok
Lobelia and Begonia Sahara were good. Latest delivery of 2 x 24 hanging begonia amber shades were very leggy but worst was the fact that handling during delivery was very bad - only 16 of the 48 remained in situ. 32 were shaken out of container/soil, 5 of which were snapped off completely and others had a lot of leaves broken off.
Delivered on time
Service rating : You have changed your despatch company and every delivery has arrived bashed aboutProduct: Nice healthy plants, but NOT handled by the courier company with care
Service rating : Prompt deliveryProduct: Plants were well packaged and healthy on arrival
Service rating : Good company plenty of choice.Product: Arrived in good condition. Can't comment on quality of plants until after growing season is over.
Always good service
Service rating : excellent serviceProduct: good quality plants and well packed
all plants and bulbs are in excellent condison
Part of my order outstanding. Will I get my order complete before winter sets in?
Service rating : Excellent delivery, as promisedProduct: As per instructions I planted the plants straight into the garden. All have died.
Service rating : I've only ever had one problem with an order & this was resolved extremely quicklyProduct: well packed & plugs in good condition
Service rating : Excellent service.can not fault itProduct: Good healthy plants
A previous order of begonia's had been handled extremely badly with around 50% of the plants out of their cells and around 80% of the plants badly damaged. This is unusual and the plants are in the process of being replaced and it has caused an inconvenience which you will appreciate.
Service rating : The catalogue I ordered from gave me a delivery date, but when the plants did not arrive I contacted Gardening Direct, only to receive an email stating: These plants will arrive according to delivery date in catalogue, however, this did not apply to the order that I gave - a bit disappointed with unhelpful response.Product: Bit spindly, looked like they'd been forced, but improving with my care and attention.
Service rating : A1Product: A1
Service rating : I'm sorry to have to tell you that this year you let me down. I reported the plants were damaged and missing and had to be assertive to get a replacement only to find the replacement was the wrong item. This is being corrected but apparently, I must wait a further 2 and a half weeks to receive the plants.Product: Plants received were damaged/missing/unusable. Still waiting for correct replacement (see above).
Service rating : for the first time i am disappointed.Product: arrived brown and lifeless - were planted and watered straightaway, but still no signs of life.
Service very good, fully recommend
Service rating : very pleased with plants will use again thank youProduct: very pleased with plants will use again thank you
Service rating : Not informed when plants have been sent...........why ?
Have only received half my order so far...........no contact from Gardening direct to say when it will be sent although money has been taken from my account !
Probably won't deal with this company again, due to lack of communication over order, an email to say that the order had been dispatched, would be good.!Product: Very please with the plants that have been sent, hope the others that are to come are as good.
Service rating : THE ORDER WAS RECEIVED IN REASONABLE TIME BUT IN A VERY DRIED CONDITION AND THE PLUG PLANTS WERE DIFFICULT TO RELEASE ALTHOUGH I USED A MINIMUM OF WATER AND PRIZED UP FROM THE BASE.Product: MOST OF THE PLANTS HAVE SHRIVELLED AWAY OR JUST DIED. VERY FEW ARE ACTUALLY PRODUCING GROWTH. I HAVE MADE FORMAL COMPLAINT BUT SO FAR NOTHING HEARD BY WAY OF RESPONSE.