Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 75424 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

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Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
12 Hour(s) ago

Petunia Tumbelina Scented Trailing Mix 1 Pre-Planted HANGING BASKET

Service
Product

Service rating : Service fine.
Product: Really disappointed with this basket. Lots of the flowers were dead on arrival and it has not thrived at all. Had lots of other baskets from Gardening Direct and they have been beautiful.

No Comment
14 Hour(s) ago

Azalea Mothers Day 1 Plant 3 Litre

  • Customer also reviewed:
  • Special Offer 1 Tulbaghia violacea Silver Lace 9cm Pot Plant
  • Weigela Florida Rumba 1 Plant 9cm Pot
  • etc.
Service
Product

Well packed and healthy plants. Efficient service

No Comment
30 Hour(s) ago

Hybrid Tea Rose Clair Renaissance® Poulsyng (N) 1 Plant 3 Litre Pot

  • Customer also reviewed:
  • Hybrid Tea Rose Ena Harkness 1 plant 3 litre
Service
Product

Service rating : Service was excellent, plants arrived on time. Thankyou.
Product: Healthy looking rose, good size, planted day after delivery, Growing really well

No Comment
31 Hour(s) ago

Viburnum opulus compactum 1 Plant 9cm Pot

Service
Product

Service rating : very pleased with purchase
Product: very pleased with purchase

No Comment
31 Hour(s) ago

Viburnum opulus compactum 1 Plant 9cm Pot

Service
Product

As Above

No Comment
33 Hour(s) ago

Viburnum opulus compactum 1 Plant 9cm Pot

  • Customer also reviewed:
  • Sambucus nigra Black Lace 1 Plant 9cm pot
  • Escallonia Apple Blossom 1 Plant 9cm pot
  • etc.
Service
Product

Service rating : Plants arrived in good condition
Product: A good plant

No Comment
39 Hour(s) ago

Patio Rose Pink 3 Plants 3 litre

Service
Product

Service rating : They appear very efficient and helpful when phoning.
Product: Thepatio roses we received are lovelyand already one is flowering.

No Comment
39 Hour(s) ago

Hanging Basket Offer 2 Tumbelina Scented

  • Customer also reviewed:
  • Hanging Basket Offer 2 Begonia SPARKLE
  • Hanging Basket Offer 2 Petunia Surfina Classic RED
  • etc.
Service
Product

Service rating : Generally

Usually happy with products but last order very disappointed with. We have order six baskets for April/May. Received in good condition flowered great. But the eight we ordered recently less pleasing, would think twice about further orders.
Product: Pleased with these.

Read more
Thank you for your feedback. We would be happy to assist you with any issues or problems you may have. Please feel free to call us 01534 876494 and ask for the FEEFO Customer Services team or email customer.services@fpnl.net. We look forward to hearing from you.

Customer Services

Gardening Direct
40 Hour(s) ago

Zonal Geranium Peppermint Twist 3 Plants 9cm Pot

Service
Product

Quality of plants this year has not been thst good. Certainly not ss good as in previous years.

Read more
As Above
40 Hour(s) ago

Heuchera Kimono 1 Plant 2 Litre

Service
Product

Service rating : excellent service
Product: great plant I love it

No Comment
40 Hour(s) ago

Hybrid Tea Rose Ena Harkness 3 Plants 3 litre

  • Customer also reviewed:
  • Hybrid Tea Rose Sunsilk 3 Plants 3 litre
Service
Product

Service rating : Having used you for a number of years, I have always found your service.
Product: Very good quality

No Comment
40 Hour(s) ago

Osteospermum REGAL classic Purple 3 Plants 9cm Pot

Service
Product

Service rating : Plants were strong and healthy
Product: Plants were strong and healthy

No Comment
41 Hour(s) ago

Lobelia Royal Blue 24 Large Plants

  • Customer also reviewed:
  • Nicotiana Essence 24 Large Plants
  • Lupin Gallery Dwarf 12 XLarge Plants
Service
Product

Service rating : great
Product: great plugs

No Comment
44 Hour(s) ago

Clematis Regal™ Josephine™ Evison™ & Poulsen® 3 Plants 9cm Pot

Service
Product

Service rating : Delighted with the quality of your products. Never had a failure.
Product: These plants were in perfect condition and beautifully packed. This gives them the best possible start. Well done!

No Comment
45 Hour(s) ago

Osteospermum Pinks 3 Plants 9cm Pot

Service
Product

Service rating : Good choice. Good packaging. Healthy plants.
Product: Arrived in great condition. Now growing strongly.

No Comment
47 Hour(s) ago

Sambucus nigra Black Lace 1 Plant 9cm pot

Service
Product

Products are well packaged

No Comment
30-Jul

Begonia Sparkle Trailing Mix 1 Pre Planted Container

Service
Product

Service rating : Good service
Product: Plants arrived badly damaged.

Read more
Thank you for your feedback. We would be happy to assist you with any issues or problems you may have. Please feel free to call us 01534 876494 and ask for the FEEFO Customer Services team or email customer.services@fpnl.net. We look forward to hearing from you.

Customer Services

Gardening Direct
30-Jul

Sundaville Cream Pink 1 Pre Planted Container

Service
Product

Service rating : The plant arrived a little late having spent the weekend in the post somewhere, but it was not badly affected and recovered well.
Product: A lovely specimen, a strong and healthy plant. I'm very pleased with this order.

No Comment
30-Jul

patio rose Orange 2 pre planted container

  • Customer also reviewed:
  • Busy Lizzie (Impatiens) Double Deluxe 100 Plants + 70 FREE
  • Petunia Lake Garda 100 Plants + 70 FREE
  • etc.
Service
Product

You get exactly what you order and sometimes more

No Comment
30-Jul

Sundaville Dark Red 2 Pre Planted Containers

  • Customer also reviewed:
  • Sundaville Cream Pink 2 Pre Planted Containers
Service
Product

a pleasure using the company, plants arrived on time in good condition.

No Comment
30-Jul

Sundaville Dark Red 2 Pre Planted Containers

Service
Product

Service rating : Not happy with delivery. Box left wrong way up despite "This way up" labels all over box. A lot of the soil was spilled and parts of the plants broken off.
Product: Plants OK apart from delivery, see comments above.

No Comment
30-Jul

Sundaville Burgundy 1 Pre Planted Container

Service
Product

Service rating : The service is prompt, not difficult to get through on the telephone. I will continue to deal with you as I have for many years.
Product: The begonias have been glorious, especially the 'bonus' ones which are outstanding. The petunias however were rather disappointing, I have not experienced this before. Packaging is excellent all arrived in good condition .The sundaville preplanted is resplendent in my new conservatory.

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No Comment
30-Jul

Weigela Florida Rumba 1 Plant 9cm Pot

Service
Product

Service rating : raised a concern about a plant that was received, response was excellent and a replacement was sent
Product: replacement plant received in good condition

No Comment
29-Jul

Viburnum opulus compactum 1 Plant 9cm Pot

Service
Product

Some of your packaging arrived squashed

No Comment
29-Jul

Passionflower (Passiflora Careula) 1 Plant 9cm Pot

  • Customer also reviewed:
  • Viburnum opulus compactum 1 Plant 9cm Pot
Service
Product

Service rating : Most of the time the products are very good, just the odd glitch, but no one is perfect
Product: Lovely healthy plant, well packed and arrived quickly

No Comment