Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 97998 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

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Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
7 Hour(s) ago

Geranium Fertiliser 1 500ml Bottle

Very fast

No Comment
9 Hour(s) ago

8 Hanging Gardens with Watering Tubes

Arrived on time and just as described.

No Comment
23-Jan

Mixed Carnations 15 Stems

Items are not always arriving in as good as condition as they were about four years ago, I have had some bad results,but I will stay with you this year and see if things improve. (bedding plants)

Read more
Thank you for your review, we are sorry to hear that you have had trouble with your orders due to being damaged in transit, if this ever happens please call us as soon as possible so that we can address the situation, however we are so pleased to hear that your friend liked her Mixed Carnations so much! Kindest Regards,




Reuben Crespel


Gardening Direct

20-Jan

Mixed Carnations 10 Stems

I have used Gardening Direct for years and intend to do so for many more. Thank you G.D for your service

Read more
It's so nice to receive your review for mixed carnations 10 stems for Gardening Direct. Thank you for rating our service good and our product excellent, it's lovely that your sister was pleased with her gift and that the carnations lasted well and it brightened up her 91st Birthday, enjoy your weekend,
best wishes,

Emma Carter

Gardening Direct

13-Jan-2016

20 Red Christmas Carnations with Gold Foliage and Teddy Bear

arrived three days late

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Thank you for your review of Gardening Direct. I am sorry to hear of the issues you have had this year regarding transit of your order but I'm delighted that we have been able to issue suitable compensation for you. If you have any further issues please do not hesitate to contact us. Have a nice day,

Adam Eggleston
Gardening Direct

13-Jan-2016

15 Mixed Christmas Carnations

  • Customer also reviewed:
  • 10 Mixed Christmas Carnations

Very good service

Read more
Good Afternoon Mr Clegg, it's lovely to receive your review for 15 mixed Christmas carnations for Gardening Direct. Thank you for rating our service very good and our products good, I do apologise for our carrier not delivering on time, please do call or email if you experience any delivery issues and we will be more than happy to help, regards,

Emma Carter

Gardening Direct

12-Jan-2016

15 Mixed Christmas Carnations

Service very good. Flowers arrived in good time.

Read more
Thank you for your kind review for Gardening Direct, we are so pleased to hear such nice things about our service and we are glad the recipient loved their Carnations so much! We look forward to hearing from you again soon, Kindest Regards,


Reuben Crespel



Gardening Direct

12-Jan-2016

Begonia Fertiliser 1 500ml Bottle

Prompt

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we are pleased to receive your review for begonia fertiliser 500ml bottle for Gardening Direct. It's nice to hear that both our service and product are both of a good standard, I do hope that once your begonias are planted they provide a fantastic show for all to enjoy this summer, kind regards,

Emma Carter

Gardening Direct

11-Jan-2016

Gift Deluxe Christmas Welcome Basket

  • Customer also reviewed:
  • Princettia with Decorative Tissue Wrap in Metal Planter

All items delivered on time and in good condition.

Read more
Thank you for your positive review for Gardening Direct, we are so pleased to hear that your order arrived in good condition and we are glad the recipients liked her Welcome basket so much! We look forward to hearing from you again soon, Kindest Regards,


Reuben Crespel

Gardening Direct

11-Jan-2016

Gift Deluxe Christmas Welcome Basket

  • Customer also reviewed:
  • FREE Letts 2016 Diary Offer

poor customer relations had to make 2 expensive calls to get delivery

Read more
Thank you for your review, we are sorry to hear of this, I can see on your account that you have been issued compensation for these and we really hope we can hear from you again soon, Kind Regards


Reuben Crespel


Gardening Direct

11-Jan-2016

Gift Fresh Jersey Royals plus Mint Pot and Jersey Butter 4lbs

Their service is second to none, their products are always good and if I ever have a problem with their product or service it is always dealt with efficiently and always to my satisfaction.

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Good Morning Mr Pursey, we do appreciate receiving your review for gift fresh Jersey Royals plus mint pot and Jersey butter 4lbs for Gardening Direct. I'm delighted to hear that our service to you is second to none and if you do experience problems they are dealt with efficiently. I'm happy to hear that you enjoyed your royals and we will look forward to hearing from you again, have a lovely weekend, best wishes,

Emma Carter

Gardening Direct

11-Jan-2016

Japanese Maple (Acer Palmatum) 1 Tree Bare Root

Well packaged and good delivery especially as it was over the festive period

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Good Morning Mr Harwood, we are pleased to receive your review for Japanese maple (acer palmatum) 1 tree bare root for Gardening Direct. Thank you for rating our service, packaging and delivery good. May your Japanese maple develop well and add beautiful colour and structure to your garden, enjoy your weekend, best wishes,

Emma Carter

Gardening Direct

11-Jan-2016

Gift Fresh 4 lbs Jersey Royals plus Mint Pot and Jersey Butter plus Diary

On the whole god Revery



On the whole GD are very good except this time my delivery of Jersey Rpyals did not receive for Christmas

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Good Afternoon Miss Coombes, thank you for taking the time to review gift fresh 4lbs Jersey royals plus mint pot and Jersey butter plus diary for Gardening Direct. I'm happy to hear that our service to you is excellent and I'd like to apologise for your Jersey royals not arriving for Christmas, I can see a replacement was issued and should have been received in January. Gardening Direct do value your comments and custom and we will look forward to hearing from you again, kind regards,

Emma Carter

Gardening Direct

11-Jan-2016

3 Cyclamen in a Rustic Basket

They were delivered when I asked them to.

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Thank you for your positive review for Gardening Direct, we are so pleased to hear that the recipient loved the Cyclamen in a rustic basket so much and we look forward to hearing from you again soon, Kindest Regards,


Reuben Crespel

Gardening Direct

10-Jan-2016

Fresh Jersey Royal New Potatoes 4lbs (1.8KG)

always good service,

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Thank you for your positive review for Gardening Direct, we are so pleased to hear that you are happy with our service and we look forward to hearing from you again next Christmas! Regards,


Reuben Crespel


Gardening Direct

10-Jan-2016

10 Mixed Christmas Carnations

When I had finished logging on and completed all details the system worked well.I have always found the company very good and no problems with plants received. Packaging excellent.Now on line even better.

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Thank you for your positive review for Gardening Direct, we are so pleased to hear that you like our website and that the recipient was so pleased with her carnations! We look forward to hearing from you again soon, Kindest Regards,


Reuben Crespel


Gardening Direct

10-Jan-2016

s/l Gift Welcome Pansy Basket Stand

Normally the service is good.

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Thank you for your review, we are sorry to hear this, I have now issued some compensation for this and we hope we can hear from you again soon, Kind Regards,

Reuben Crespel


Gardening Direct

10-Jan-2016

Own Use Deluxe Christmas Welcome Basket

  • Customer also reviewed:
  • FREE Letts 2016 Diary Offer

i have had some good plants and others not so good. When I informed the company they quickly replaced the poor plants

Read more
No Comment
10-Jan-2016

10 Red Christmas Carnations with Gold Foliage

Very satisfied with service and product

Read more
Thank you for your positive review for Gardening Direct, we are so pleased to hear that you are happy with our service and that you are pleased with the product, we look forward to hearing from you again soon, Many Regards,


Reuben Crespel


Gardening Direct

10-Jan-2016

Gift Deluxe Christmas Welcome Basket

  • Customer also reviewed:
  • FREE Letts 2016 Diary Offer

Christmas gifts got there in time for Christmas. At 6 pm. on Christmas Eve. Great.

No Comment
10-Jan-2016

Azalea with Tissue Wrap in Metal Planter

Very good website, and delivery was outstanding ! Couldn't believe that it would arrive within 48hrs of ordering

Read more
Thank you for your lovely review for Jersey Plants Direct, we are so pleased to hear that you are pleased with our delivery service we really look forward to hearing from you again soon, Kindest Regards,


Reuben Crespel

Gardening Direct

10-Jan-2016

20 Mixed Christmas Carnations with White Ceramic Vase

The carnations were left in the garage despite my mother being house bound, I feel more time could have been given to allow her to get to the door. A card was left but it slipped behind a wheel chair in the front porch. It was two days before the delivery was discovered.

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No Comment
10-Jan-2016

10 Red Christmas Carnations with Gold Foliage

very satisfied

Read more
Thank you for your positive review for Gardening Direct, we are so pleased to hear that you are satisfied with our service and with the Carnations and we look forward to hearing from you again soon, Kindest Regards,

Reuben Crespel


Gardening Direct

10-Jan-2016

Gift Deluxe Christmas Welcome Basket

Latest

Always good quality products and arrive on time


12-Jan-2016
Product arrived badly packaged and plants came out of pot, but gardening direct were quick to respond,. I have always had good service from them

Read more
Thank you for your review, we are so sorry to hear about this, I have now issued you some compensation for these and we hope we can hear from you again soon, Kindest Regards,


Reuben Crespel


Gardening Direct

09-Jan-2016

Gift Deluxe Christmas Welcome Basket

  • Customer also reviewed:
  • Welcome Pansy Basket Stand

all contact with staff is excellent

Read more
Thank you for your positive review for Gardening Direct, we are sorry to hear that the plants were a bit knocked about on arrival however we are relieved to hear that the recipient was able to salvage them and its nice to hear such lovely things about our staff! We look forward to hearing from you again soon, Kindest Regards,

Reuben Crespel


Gardening Direct