Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.
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Service rating : never sure when they are going to be posted. Notification would be a good ideaProduct: some of the plants had a rough delivery but on the whole ok
Service rating : Always healthy plants evertimeProduct: Great plant
Service rating : goodProduct: good plants
Service rating : Would use Gardening Direct in the futureProduct: Would use Gardening Direct in the future - good healthy plants delivered
Service rating : Service goodProduct: Plants were healthy but not as large as expected, I was expecting plants that would flower this winter. It would have been better if the catalogue specified when (sdeason) the plants would flower. Disappointed, and would not have bought them if I'd known.
Service rating : The service was very fast and you were able to keep track as to what stage your order was at, by information received, or being able to check on line yourself.Product: The items were very well packed and in good order when received.
Service rating : Always goodProduct: Good quality
Service rating : excellent all round service.Product: The Pansy has yet to flower, however their packing was excellent and on past performance I am expecting nothing else but excellence. Well done!
i prevoiusly ordered by phone now i've jumped into the 21st century and now order via the internet the service has always been exellent lookig fporward to my jersey potatoes
Service rating : Very good serviceProduct: They are looking very good at this time. I look forward to eating the fruit when it appears.
Service rating : I had to wait over five weeks for my plants to arrive.I rang up twice.On the
second occassion I wanted to cancel my order but was told i could not have a refund only a voucher.Product: The plants arrived in a poor state.Some dead.They are still to small to be planted outside as they arrive so late.I have to buy more plants elsewhere as they were a total waste of money21-Nov-2014Service rating : Poor customer service.No straight answers were ever given.A refund should have possible to my card surely.Awful plants that arrived to lateProduct: I would not use them again
Service rating : I ordered in September but had to wait until the end of October, for plants. If I'd known I wouldn't have bothered. The plants will not have time to become established for winter flowering.Product: Healthy plants.
Service rating : Because of the condition I received the sweet williamsProduct: They arrived in their pots and I am growing them on in my greenhouse.
Service rating : But the postage system you use is little less desired, lost quite a few in transit.
Poor things must be thrown about, such a shame.Product: I am saying good,as I do not think you guys pack these young plants in a bad way. It's just the mail side of things that let you down.shame really!
First class service and plants
Service rating : Long time getting hereProduct: Bit small having to grow on not planted out as yet
Service rating : Plants arrived in good conditionProduct: plants were smaller than i thought they would but were in very good condition
Service rating : Always a good service.Product: Plants were a good quality product. Some had bounced out of their holes in the pack but this did not affect the plants.
Service rating : No complaints about the service.Product: Plants arrived in very poor condition and dispite efforts on my part I have @12 survivors. Shall not buy this type of product again.
Service rating : your carriers need to treet the boxes more caerfully some plants have always come loose due to poor handrling, boxes damagedProduct: s
Service rating : I have ordered loads of plants and I am very satisfied thanks.Product: I have ordered before very nice plants.
Delivery was later than promised
Service rating : Very efficient and helpful at all timesProduct: Very good plants no complaints at all
Service rating : Price and wallflowers good - delivery poor. Courier put the box on its side in the rain so half the plants fell out and were broken. Managed to rescue most of them which was fine as the price was reasonableProduct: Too early to tell as the plants were small plugs.
Service rating : goodProduct: Plants not as big as I thought they would be