Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.
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Service rating : The service is good, it is the delivery this end that is the problem.Product: This was the delivery person's fault as did not leave until the 3rd time so plants had dried up leaves & flowers. But still waiting to hear back from gardening direct about a replacement.20-Aug-2014Service rating : Already commentedProduct: I have already answered this, see above
Service rating : Packaging squashed as though trodden on. This is not the first time I have complained about the poor condition of plants and packaging on arrival.Product: Hopefully most plants will survive.
Service rating : Friendly customer service.Product: Arrived looking very poorly but is now looking good.
Service rating : Service from company excellent.Product: Plants arrived in a rather dry condition, and somewhat bedraggled, and a lot of the trailing stems were damaged whilst in the packaging. After a good water, they did look a little better, but are not as good as I have had previously. Also no leaflet included in packaging for care of product.
Service rating : No PromblemsProduct: Just the plants I needed
Service rating : arrived at the right time as stated so service is goodProduct: Poor may be too strong but the plants were not 'good' unfortunately they were very stretched and leggy so much so that they were bent over in the container. I have potted them up and they have lost the yellowness but are still a bit straggley, hopefully they will improve with time
Service rating : Very good service ,Plants are well packed and arrive in good condition.Product: very pleased ,lovely plant and growing well.
Service rating : lovely product, prompt serviceProduct: arrived in good condition, healthy good sized plant
Service rating : Well packagedProduct: Dry and half dead
Service rating : delivery and quality of goods is generally well up to standardProduct: this plant was fine with good healthy growth. It is in the garden and settled in well
Service rating : Very pleased with your customer service who are always helpful.Product: Unfortunately the package on delivery was badly crushed and I was able to transplant only about two thirds of the pack which seem to have now survived. However you have kindly offered to send me 70 more for which I am grateful and await their delivery. Thank you.
Service rating : Simple ordering service.Product: 2 plants in one of the hanging baskets had virtually died when delivered and could not be rescued.
Service rating : Excellent service. Great plug plants in very good condition and at a good price. Not really worth the effort in germinating your own seeds when you can buy them in these quantities and condition. RecommendedProduct: Plug plants were delivered on time and in very good condition and with full growing-on instructions. Can't beat them!
Service rating : FIRST CLASS AS USUALProduct: EXCELLENT AS ALWAYS, KEEP UP THE GOOD WORK
Service rating : Good thanks looking forward to rest of deliveryProduct: Not as expected. Not pink
Service rating : Good service, good pricesProduct: Mother liked the plants as ordered, packaged fairly well, instructions to unpack could have been included?
Service rating : .quick delivery good website.Product: Plant arrived very dry flower also flower on plant was dead.
Service rating : The service is quick and the postage is freeProduct: They are growing well indoors at present
Service rating : service is never a problem with gardening direct I have always been happy with the sevice.Product: the plants i ordered were out of stock how ever they sent me something else a million bells which isn't a problem as such except by the time i received them they were nearly all dead.
Service rating : Very easy to order & given details of despatch.Product: Good flowering plants, with several different colours
Service rating : Not altogether impressedProduct: They arrived worst for wear one basket improved but the other has not improved very disappointed will not buy from them again
Service rating : I have been using the Gardening Direct mail order service for several years and find it both efficient and reliable. The staff who man the phones are always most helpful and friendly.Product: I sent 3 lots of carnations to friends recently and they all told me how delighted they were with the quality and colours of the flowers. They were delivered on the right days and in one case at really short notice which made me feel very relieved as I had inadvertently forgotten this friend's birthday!
Service rating : No problems and quick deliveryProduct: Arrived in excellent condition and now look great
Service rating : I am sorry to say but this time your plants did not come up to your usual standard,
I have only about ten plants that look as if they will make.
Barbara.Product: As I have already said,they arrived really in poor shape,I potted them on and even talked to them, but sorry to say it was no good.
Service rating : Abou the best for general garden plants.Product: One or two shoots damaged but considering how difficult a hanging basket is to pack very satisfied