Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.
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Service rating : Good as far as you and the plants are concerned however the package was squashed and damaged. I was going to let you know there and then but didn't and thankfully the majority of plants have survived their planting on.Product: Majority of plants have taken well.
Service rating : Customer Service Good - but plants on arrival destroyed by method of delivery.
I understand that Begonias do not travel well but this year has been a disaster for meProduct: Plants were almost completely destroyed on delivery 10 plugs survived out of 70
Replacements were not much better 26 plugs out of 70
Service rating : I have nothing but praise for the service I have received from Gardening Direct - on the rare occasions I have had cause to complain they have dealt with the matter quickly, efficiently and with no hesitation. They are an excellent company.Product: So far all 70 of the plants are potted on and appear to be doing well - I hope they will all thrive and produce masses of colour in the summer.
Service rating : Very good and quick service,damaged plants are replaced promptly with no quibble.Product: Good healthy plants but packaging nearly always damaged even though only slightly.I had to re-pot mine immediately they arrived as some had left their pots,luckily they all survived.
Service rating : When I complained Ben Davidson was extremely helpful. The plants themelves we re not as I expected for med. plugs they were rather small. The beonias were in a very poor state. I have since spoken to Scott about this. Gill LawledgeProduct: looked as though they had bolted!!!!!!!!!!!!!!!!!!
Service rating : order arrived out of the blue an email to say the order had been despatched would have been preferableProduct: order well packed and of the 140 plants received 139 are still fine and healthy 3and a 1/2 weeks later20-Apr-2014service usually top class
Service rating : Easy ordering good web siteProduct: Second delivery damaged but replaced with no problem
Service rating : I have yet to receive most of my order which was supposed to arrive late March/ early AprilProduct: Very spindly
Service rating : Excellent prices and customer service. Sometimes let down by inadequate packagingProduct: Good plugs but arrived very dishevelled due to inadequate packaging. About a quarter damaged beyond recovery. Replaced immediately after notifying customer services
Service rating : Plants arrived well packed.Product: Plugs smaller than expected.20-Apr-2014Service rating : Good service and have used Gardening Direct for many yearsProduct: Disappointed with size of plugs this time.
There was a problem with one of the items and GD sent me a replacement immediately. this is excellent service
Service rating : Very efficient serviceProduct: Plants arrived somewhat battered, and very dry, with leaves fallen off, but are slowly making new growth. I have not experienced this before from Gardening Direct so wonder if Royal Mail is responsible.
Service rating : placed the order and would like to have been informed as to approx. when I would expect themProduct: All suvived well done
Please take me off your mailing list
Service rating : have used gardening direct for a decade and also tried others but the others dont get anywhere near so goodProduct: good strong healthy plants also very well packed
Service rating : When delivered I think the carriers had been throwing the package about as at least 30 plants were lost as had been flattened and stems split never had problems before luckily enough saved to provide me with enough plantsProduct: The plants saved are growing well
Service rating : Great as usual.Product: Delivered on time but in a battered condition consistent with the box having been tossed about in transit .. Some plugs completely out of their slot.
But plants are growing well !
I find the majority of the plants excellent, but my recet delivery of Begonia Destiny were a little damaged. All other plants were fine.
Service rating : Very reliable company, good description of plants you are orderingProduct: Good large plants
Service rating : GoodProduct: Unfortunately, one rose is doing poorly with minimal growth while the other is fine
Service rating : exellent best company aroundProduct: great service plants arrived prompt good condition
Service rating : but not as good as previous yearsProduct: good plants growing on very well
Service rating : See belowProduct: Three of the tubers are just beginning to grow the other three show no signs of sprouting and should be replaced. This should not happen to expensive plants.
Service rating : serviceProduct: Pleased to say plant arrived in good condition
Service rating : Easy to use,Product: arrived in good condition, excellent value.