Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 120713 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

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Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
5 Hour(s) ago

Begonia Apricot Sparkle (Trailing) 24 Large Plants

The description not accurate the pictures gave false expectations

No Comment
8 Hour(s) ago

Tomato Shirley F1 6 XLarge Plants

A generally poor year this year for the plants I ordered, the bedding dahlias were very poor and the busy tizzies were not much better.

No Comment
19 Hour(s) ago

Begonia Compacta Patchwork 70 Plants

  • Customer also reviewed:
  • Baby Doc Italian Speciality Tomatoes 12 XLarge Plants
  • Over £50 Spend Offer Raingel & Feed
  • etc.

No problems

No Comment
21 Hour(s) ago

Tomato Moneymaker 6 XLarge Plants

  • Customer also reviewed:
  • Tomato Tumbling Tom Red F1 6 XLarge Plants

Good service.

No Comment
22 Hour(s) ago

Busy Lizzie (Impatiens) Jigsaw 24 Large Plants

  • Customer also reviewed:
  • Begonia Sahara 24 Large Plants

Always have good service

No Comment
25 Hour(s) ago

Begonia Compacta 70 Plants

  • Customer also reviewed:
  • Tasty Tomatoes Pack 12 XLarge Plants

Good to average

No Comment
28 Hour(s) ago

Petunia Hawaiian My Sweetheart 2 Preplanted Hanging Baskets

  • Customer also reviewed:
  • Tomato Moneymaker 6 XLarge Plants
  • 24 Jumbo Plants Spring Mix of 4 Varieties + FREE Plant Food

The service from Gardening Direct was average. I did have a query which I emailed about and they did answer within 3/4 days but the service was nothing exceptional.

Read more
No Comment
28 Hour(s) ago

Tasty Tomatoes Pack 12 XLarge Plants

No notification emails and delivery took very long time.

No Comment
29 Hour(s) ago

Gaillardia Goblin 12 Large Round Plants

  • Customer also reviewed:
  • Hollyhock Mix 12 Large Round Plants
  • Perennial Mixed Collection 12 Large Round Plants

Excellent service. Fantastic range of products. Extensive information to aid choices.

No Comment
30 Hour(s) ago

Mixed Peppers Pack 12 XLarge Plants

  • Customer also reviewed:
  • Biliardino Italian Speciality Tomatoes 6 XLarge Plants
  • Tasty Herb Collection 12 Large Plants

Took much longer than promised. Every time I phoned up to chase the delay I was just told lies and rubbish about the delay and that it would be desptched soon!

Read more


Thank you for your recent review to Gardening Direct.

I am sorry to hear that your products took slightly longer then expected to be received.

All of our dispatch periods are stated on all our advertisement and as we work on a first in first out basis we are unable to be specific on delivery dates until the products have been dispatched.

Should you have any further queries please contact me on the below details.

Kind Regards
Rhys Quinn
Jersey Choice Limited
Email: Rhys@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
30 Hour(s) ago

Busy Lizzie (Impatiens) Jigsaw 24 Large Plants

  • Customer also reviewed:
  • Petunia Magica Starfish 12 Mega Plants
  • Agapanthus Twister 1 Plant 9cm Pot

Delivered as advertised

No Comment
32 Hour(s) ago

Fuchsia (Trailing) 24 Large Plants

  • Customer also reviewed:
  • Gaillardia Goblin 24 Large Round Plants
  • Perfumed Pinks Collection 6 Jumbo Plants
  • etc.

Service and delivery great.

No Comment
41 Hour(s) ago

Splendide Apricot Begonias 6 Tubers

  • Customer also reviewed:
  • Cascade Pendula Apricot Begonias 6 Tubers

delivered in good time

Read more


Thank you for your review for Jersey Plants Direct.

I have tried contacted you by phone, so we could discuss your Feefo Review further, unfortunately the number we have on file is invalid.

If you wish to discuss your review further, we can do so via email or please feel free to call us on 01534 871113

We look forward to hearing from you.

Kind Regards
Rhys Quinn
Jersey Choice Limited
Email: Rhys@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
44 Hour(s) ago

Geranium Red Ivy Trailing 2 Pre-Planted Hanging Baskets

We buy the hanging baskets every year without problems.

No Comment
26-Jun

Argyranthemum Honeybees Collection 2 Pre Planted Troughs

Always been happy with both ' the products, and customer service, and I have bought for on Gardening Direct for many, many years

No Comment
26-Jun

Geranium Mixed Cerise Tint 2 Pre Planted Hanging Baskets

  • Customer also reviewed:
  • Mystery Plant Offer
  • Geranium Savannah 2 Pre-Planted Troughs

Very good service thanks.

No Comment
26-Jun

Tumbling Tom F1 2 Pre Planted Hanging Baskets

  • Customer also reviewed:
  • Cucumber & Courgette 6 Jumbo Ready Plants
  • Strawberry Ariba Red F1 1 Pre-Planted Basket

Helpful. Good selection of plants

No Comment
26-Jun

Petunia Surfinia Classic (Trailing) 24 Large Plants

  • Customer also reviewed:
  • Petunia Tumbelina Scented Trailing Mix 1 Pre-Planted Basket
  • Geranium Parade 70 Plants
  • etc.

Not buying again poor quality

Read more


Thank you for your review for Gardening Direct.

I have tried contacted you by phone, so we could discuss your Feefo Review further, unfortunately we could not reach you.

If you wish to discuss your review further, we can do so via email or please feel free to call us on 01534 876 494

We look forward to hearing from you.

Kind Regards
Rhys Quinn
Jersey Choice Limited
Email: Rhys@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
25-Jun

1 Wickham Milk Churn + 3 Geranium Nealit + FREE 10 ltr Compost

  • Customer also reviewed:
  • Trachelospermum jasminoides Star of Toscane 1 x 9cm Plant
  • Tomato Moneymaker 3 Plant 9cm Pots
  • etc.

I purchase all my plants from Gardening Direct as they always provide excellent service and products.

No Comment
25-Jun

Hybrid Tea Rose ENA HARKNESS 1 Plant Bare Root

  • Customer also reviewed:
  • Hybrid Tea Rose SUNSILK 1 Plant Bare Root

I have had many dealings with Gardening Direct and have usually had no complaints until this order

Read more
Good Afternoon Mr Herron, My apologies for your Bare Root roses arriving in a poor condition. It's great that the Sunsilk survived after lots of TLC, may it produce many blooms. I can confirm I have issued a voucher for the loss of the Ena Harkness which will be in the post soon. Gardening Direct value your comments, have e a good afternoon and happy gardening,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
25-Jun

24 Jumbo Plants Spring Mix of 4 Varieties + FREE Plant Food

Allways plants arrive in good condition. Good healty

No Comment
25-Jun

Windowsill Tomato Cherry Red 10 Seeds

  • Customer also reviewed:
  • Lettuce Little Gem 1000 Seeds
  • Radish Cherry Belle 1000 Seeds

Goods arrived very timely.

No Comment
25-Jun

Busy Lizzie (Impatiens) Blue Symphony 70 Plants

  • Customer also reviewed:
  • Begonia Sahara 70 Plants
  • Over £50 Spend Offer Raingel & Feed
  • etc.

Ordering Process good but tracking info sometimes a bit vague. Delivery usually good but this year not happy with the Begonia Destiny Pink order

Read more
Good Morning Mr Hargreaves, It's disappointing that your Destiny Pink Begonias have flowered red with green leaves. I do apologise for this and for the condition that they were delivered in. I can confirm I have issued a voucher which will arrive by post with you shortly. May all your plants thrive to make a wonderful summer display for all to enjoy,

Kind Regards
Emma Carter
Customer Services Department
Email: Emma@fpnl.net
Tel: +44 (0) 1534 871 113
Fax: +44 (0) 1534 766 933
25-Jun

Mixed Trailing Geranium Cerise Tint 4 Pre-Planted Hanging Baskets

  • Customer also reviewed:
  • Petunia Tumbelina Scented Trailing Mix 2 Pre Planted Troughs

Gardening Direct supply plants of a well performing quality and their customer services department are a pleasure to deal with.

No Comment
25-Jun

Begonia Apricot Sparkle (Trailing) 70 Plants

  • Customer also reviewed:
  • Over £50 Spend Offer 25 Gladioli Bulbs
  • Geranium Parade 70 Plants
  • etc.

Great

No Comment