Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 77558 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

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Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
16-Dec

Viola Ochre Trailing 2 Hanging Baskets

Service
Product

Service rating : efficient service
Product: well packed and healthy plants

Read more
Good Afternoon Mr Caddick, thank you for taking the time to review Viola Ochre Trailing 2 Hanging Baskets for Gardening Direct. It's great to hear that our service here at Gardening Direct is efficient and our plants are healthy and well packed. I do hope your Viola Baskets produce a great display for you and others to enjoy, have a lovely day and we look forward to hearing from you shortly, best wishes, Emma Carter

Gardening Direct

15-Dec

hellebore ellen mix 1 pre - planted container

Service
Product

Service was as advertised and plants arrived in good condition.

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thank you so much for your review for Hellebore Ellen mix 1 pre planted container for Gardening Direct. I am so pleased that our service was as advertised and that your plants arrived in good condition. I hope they produce lots of lovely double flowering blooms and remain healthy for you to admire. We do value your custom, kind regards, Emma Carter

Gardening Direct

15-Dec

Apple (Gold Deli) & Pear (Conf) 2 Patio Fruit Trees 9cm pot

Service
Product

Service rating : always receive goods in reasonable time.
Product: they seem to be in good condition

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thank you so much for your review for Apple (Gold Deli) & Pear (Conf) 2 Patio Fruit Trees for Gardening Direct.
I am delighted to hear that you received your Fruit Trees in reasonable time and the condition was good. I do hope they produce lots of delicious fruit for you to enjoy, have a lovely day,
best wishes, Emma Carter

Gardening Direct

12-Dec

hellebore ellen mix 2 pre - planted containers

Service
Product

Service rating : First class as always.
Product: Plants arrived in very good condition.

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Good Morning Mr Beveridge, thank you for your kind words in your review for Hellebore Ellen mix 2 pre planted containers for Gardening Direct. I am so pleased that our service is always first class and your plants arrived in a very good condition. I do hope they continue to flourish and give you a great display. We do value your loyal customer and look forward to hearing from you shortly,
kind regards, Emma Carter

Gardening Direct

12-Dec

hellebore ellen mix 2 pre - planted containers

Service
Product
Latest
Service
Product

Service rating : Order arrived quickly
Product: Plants very well packed and arrived looking good

12-Dec-2014
Always a very good servbice

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It was lovely to receive your review for Hellebore Ellen mix 2 pre planted containers for Gardening Direct. I am so pleased that your order arrived quickly, well packed and looking good. May they continue to be healthy and bring you great winter colour for your garden. We do value your continued loyal custom, warmest regards, Emma Carter

Gardening Direct

12-Dec

hellebore ellen mix 2 pre - planted containers

Service
Product

Service rating : Delivered in good condition
Product: Looking forward to seeing them all flower

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Good Morning Mrs Adcock, It was really nice to receive your review for Hellebore Ellen mix 2 pre planted containers for Gardening Direct. It's great to hear that your containers arrived in good condition, I hope they produce lovely double flowering blooms for you to enjoy, happy gardening and enjoy the rest of your day,
regards, Emma Carter

Gardening Direct

11-Dec

Rudbeckia Toto Mix 24 Large Tray Plants

Service
Product

Service rating : Always good prices
Product: Plants always make a good show

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thank you for taking the time to review Rudbeckia Toto Mix 24 Large plants for Gardening Direct. It's fantastic to hear that our prices are always good and that our plants always give you a great show. It would be lovely if you could send in a picture of your garden when in full bloom, I hope your Rudbeckia Toto plants continue to be healthy and produce lovely blooms for you to admire, best wishes, Emma Carter

Gardening Direct

11-Dec

Pansy Cascadia (Autumn) 2 Hanging Baskets

  • Customer also reviewed:
  • Hybrid Tea Rose ORANGE PERFUME 1 Plant Bare Root
Service
Product

Service rating : See below. It would pay G.D. to get the product and price right in the first place and if that was the case I probably would have put excellent
Product: The viola hanging baskets were delivered upside down and out of the baskets with broken stems. The plants were not as described, being very small and immature, not like the illustrations. I thought that they were expensive for what they were.

Read more
thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your Pansy Cascadia 2 Pre planted Hanging Baskets further. When you get the chance please feel free to call us on 01534 876494 or email myself at emma@fpnl.net. We look forward to hearing from you.

11-Dec

hellebore ellen mix 1 pre - planted container

Service
Product

Service rating : excellent service
Product: early to say but seems very good

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Good Afternoon Mr Mottashaw, thank you so much for your review for Hellebore Ellen mix 1 pre planted container for Gardening Direct. It's great to hear that our service is of an excellent standard and that your container arrived in a good condition. I hope your Hellebore Ellen mix container continues to be healthy and gives you a great show of double flowering blooms for you to admire, we value your loyal custom and look forward to hearing from you again,
regards, Emma Carter

Gardening Direct

11-Dec

hellebore ellen mix 2 pre - planted containers

Service
Product

Service rating : Order delivered quickly. Good communications.
Product: The plants look healthy & one is all ready in flower.

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thank you so much for your review for Hellebore Ellen mix 2 pre planted containers for Gardening Direct. I am so pleased that your order arrived quickly and your plants were healthy on arrival with one already in flower. I do hope they continue to flourish well and give you a fantastic show, many thanks for your valued custom, kind regards, Emma Carter

Gardening Direct

11-Dec

Fleece 1

Service
Product

good products, fair prices. What more could you ask for?

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Good Afternoon Mr Coleman, thank you so much for your review for 1 Fleece for Gardening Direct. It's great to hear that our prices are fair and that you couldn't ask for more, we love it when you tell us we are doing so well, enjoy the rest of your day, warmest wishes, Emma Carter

Gardening Direct

09-Dec

Viola Valentino 50 Plants + 20 FREE

  • Customer also reviewed:
  • Viola Ochre (Trailing) Autumn 50 Plants + 20 FREE
Service
Product

Service rating : I always get excellent service, and the plants are very reasonably priced
Product: Good sturdy little plants

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thank you for taking the time to review Viola Valentino plants for Gardening Direct. I'm delighted to hear that you always receive excellent service and our products are very reasonably priced. I hope your sturdy Viola Valentino plants grow into brilliant plants and produce lovely flowers for you to enjoy, have a great day, happy gardening, regards, Emma Carter

Gardening Direct

09-Dec

Viola Ochre Trailing 2 Hanging Baskets

Service
Product

Service rating : Gardening Direct Jersey are an excellent company to deal with. They deliver when they say they will. All plants and shrubs have arrived in beautiful condition except for one that had a rocky ride during delivery. They are also extremely helpful if required.
Product: The Viola Ochre Trailing 2 Hanging baskets arrived in perfect condition, beautifully packed as usual. I highly recommend Gardening Direct Jersey.

Read more
Good Afternoon Mrs Mattingley, thank you so much for your lovely kind words in your review for Viola Ochre Trailing 2 hanging Baskets for Gardening Direct. I am delighted that you rate our company excellent and your orders arrive in a beautiful condition apart from one occasion, our staff are always here to help and listen if you have any problems, I do hope your Viola baskets give you a great display for all to admire, we do value your continued loyal custom, best wishes, Emma Carter

Gardening Direct

08-Dec

Cordyline Cherry Sensation 2 Pre-pLANTED Containers

  • Customer also reviewed:
  • Cordyline Cherry Sensation 1 Pre-pLANTED Container
  • Viola Ochre Trailing 1 pre planted Hanging Basket
  • etc.
Service
Product

Service rating : Very slow delivery. Items came a few weeks apart.
Product: 2 plants much bigger than the third.

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It was really nice talking to you earlier today, as discussed the Cordyline's are grown on in different stages and despatched at different times accordingly, I can happily confirm I have issued you with a goodwill voucher for any inconvenience caused which will be with you shortly, have a lovely day, many thanks,
Emma Carter

Gardening Direct

08-Dec

Viola Ochre Trailing 2 Hanging Baskets

Service
Product

Service rating : Used gift vouchers so little contact direct.
Product: Very sparse, sad looking - remains to be seen if we see an improvement as time goes by

Read more
thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your Viola Ochre Trailing Hanging Baskets further. When you get the chance please feel free to call us on 01534 876494 or email myself at emma@fpnl.net. We look forward to hearing from you.

08-Dec

Viola Ochre Trailing 2 Hanging Baskets

Service
Product

Service rating : orders seem to take a while to come through
Product: they need to grow on a bit, but they are fine

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thank you for your review for Viola Ochre Trailing 2 hanging Baskets for Gardening Direct. I am so pleased that you are happy with your baskets and with our service also. We do regularly look at improving our despatch and your comments will be useful in our next review meeting. May your Viola Ochre baskets continue to grow on well and produce a fantastic display,
we do value your continued loyal custom, best wishes,
Emma Carter

Gardening Direct

08-Dec

Pansy Colourburst 2 Pre-Planted Containers

Service
Product

Service rating : Excellent prices, service and massive choices
Product: Lovely purchase, well packed and they have brightened up the front door area

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Good Afternoon Mrs Perkins, thank you so much for your review for Pansy Colourburst 2 Pre Planted Containers for Gardening Direct. I am delighted to hear that our service, prices and choices are excellent and that the Pansy Colourburst containers have brightened up you front door area. I hope they continue to flourish and give you great pleasure for a long time, we do value your custom, best wishes, Emma Carter

Gardening Direct

08-Dec

Viola Ochre Trailing 2 Hanging Baskets

Service
Product

Service rating : I am very pleased with the plants for myself also the ones delivered to 6 Heol Brithdir in S Wales my only slight complaint is the length of time waiting for an answer when ringing you having to listen to the message about code of practice which of course happens every time I ring and adds to my costs.E Dorgan
Product: I am pleased with the hanging baskets.

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It is lovely to read your review for Viola Ochre Trailing 2 Hanging Baskets for Gardening Direct. I am so pleased that you are happy with your baskets and others that you have had delivered to different addresses. I do apologise for the length of time answering your call, during peak times this does unfortunately happen. I hope your hanging baskets grow well and give you much delight, we do appreciate your valued custom, regards,
Emma Carter

Gardening Direct

08-Dec

Coloured Grass Collection 24 Large Tray Plants

Service
Product
Latest
Service
Product

Service rating : I Have ordered many plant from you over many years, and only been unhappy with the destiny begonias but you gave me a refund,otherwise all is well
Product: the grasses are growing on in my concervatory and seem to be doing ok,i want them to grow bigger before i put them out in the spring, i am 84 and i love my garden.

08-Dec-2014
very good

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thank you so much for your review for the Coloured Grass Collection 24 Large Plants for Gardening Direct. I am delighted to hear that our service to you is of a good standard and that you are happy with the plants that you received. I hope they continue to grow on well so you can plant them out into your garden in the spring, enjoy your gardening and have a lovely day,
best wishes, Emma Carter

Gardening Direct

08-Dec

Sweet William Fragrant Fever 50 plants + 20 FREE

Service
Product

Service rating : Arrived in good time, and suitably packed. No problems.
Product: Plants looked wilted when they arrived, and most of them will not survive. I am waiting to see how many of them recover enough to plant out.

Read more
thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your Sweet William Fragrant Fever plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at emma@fpnl.net. We look forward to hearing from you.

05-Dec

Viola Ochre (Trailing) Autumn 24 Large Plants

  • Customer also reviewed:
  • Spring Flowering Crocus Collection 50 Bulbs
Service
Product

Service rating : Plants arrive in good condition and quite promptly.
Product: A repeat order as found these to be excellent last year.

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Good Morning Mrs Allen, It was lovely to receive your review for Viola Ochre (Trailing) Autumn 24 Large Plants for Gardening Direct. I am so pleased that your order arrived promptly and in good condition. May your plants be as excellent as last year and produce lovely blooms for you to enjoy, happy gardening, kind regards,
Emma Carter

Gardening Direct

04-Dec

Heuchera Heavenly Collection 6 Large Round Plants

  • Customer also reviewed:
  • Mystery Plant Offer
  • Pansy Cascadia Trailing (Autumn) 24 Large Plants
  • etc.
Service
Product

Service rating : Very efficient. Answer the phone quickly and can give you exact details of how far your order has progressed and when it will be dispatched.
Product: Arrived in good condition . Strong little plants, growing away well

Read more
thank you for taking the time to review the Heuchera Hevenly Collection 6 Large Round Plants for Gardening Direct. I am delighted to hear that our services here at Gardening Direct are of an excellent standard and efficient. I do hope your plants carry on growing well and turn into great plants for you to admire, we do value your custom, look forward to our next review meeting, warmest wishes, Emma Carter

Gardening Direct

04-Dec

Colouful Splendour 2 Pre Planted Troughs

Service
Product

Service rating : delivery on my latest order was good
Product: received in good condition

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Good Afternoon Mr Wickens, It was really nice to receive your review for Colourful Splendour 2 Pre Planted Troughs for Gardening Direct. I am delighted to hear that you received your Troughs in good condition and I do hope they grow on well and produce lovely plants for you to enjoy, we do value your loyal custom and I will look forward to our next review meeting, regards, Emma Carter

Gardening Direct

04-Dec

Colouful Splendour 2 Pre Planted Troughs

  • Customer also reviewed:
  • Spring Cheer 2 Pre Planted Containers
Service
Product

Service rating : A responsive and reliable company - professional.
Product: I can better tell you when they have bloomed, however, well planted and the containers are neat and tidy, good value for money for the lazy/inept/time poor gardener like me.

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I'm so pleased to hear that you are happy with our service and your Colourful Splendour troughs. We really appreciate hearing back from our customers letting us know that they are happy with Gardening Direct. Thanks again.

Louisa Pallot

Gardening Direct
03-Dec

Hydrangea Limelight 1 Plant 3 litre

Service
Product

Service rating : Good quality
Product: Healthy plant

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It is great to hear your review of Gardening Direct, and that your experience was such a positive one. Enjoy your Hydrangea Limelight plant and if there is anything we can do for you, we are here to help.

Louisa Pallot

Gardening Direct