Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 89064 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

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Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
1 Hour(s) ago

Petunia Trillion Bells Celebration Mix 24 Large Plants

Service
Product

Service rating : Arrived when said,although some were out of their cells and had to be thrown away
Product: Beautiful coloured plants growing well

No Comment
4 Hour(s) ago

Lobelia Fan Scarlet 24 Large Tray Plants

Service
Product

Service rating : Speedy service, kept me up to date with order progress
Product: perfect plants, all very healthy, very pleased.

No Comment
4 Hour(s) ago

Begonia Odorata Mixed 2 Pre Planted Hanging Baskets

  • Customer also reviewed:
  • Lavender Munstead 1 Plant 2 Litre
Service
Product

Service rating : I would like a despatch email so I know when to expect the plants. Plants have all been healthy.
Product: Lovely baskets with healthy plants. Flowering really well. They arrived well packaged.

No Comment
6 Hour(s) ago

Geranium Tutti Frutti 12 Mega Plants

Service
Product

Service rating : The service i received from gardening direct was first class.online ordering was easy and they kept me informed about my order
Product: My plants arrived undamaged as they packed in a strong box.my plants have grown into strong and healthy plants very pleased.

No Comment
6 Hour(s) ago

Sweet Peppers 6 XLarge Plants

Service
Product

Service rating : Usual good service. Some products perform better than others. That's gardening!
Product: Good packaging/delivery. Doing well.

No Comment
6 Hour(s) ago

Alyssum Dilly Dilly 24 Large Plants

  • Customer also reviewed:
  • Aubretia Royal Red 12 Large Round Plants
Service
Product

Service rating : Plants were not in good condition had moved about in boxes with most leaves off. They did recover in greenhouse but took a long time and one delivered box I did phone and they sent me a further box which was the same.
Product: Explanation as above.

No Comment
7 Hour(s) ago

Dianthus Gem 50 plants +20 FREE

  • Customer also reviewed:
  • Begonia Destiny 50 Plants +20 FREE
  • Busy Lizzie (Impatiens) Double Deluxe 50 Plants +20 FREE
  • etc.
Service
Product

Our Buzy Lizzie plants failed to arrive and although the operator we dealt with knew they were lost, no-one bother to contact us about them we had to call you. Also some of the other plants the Mystery Plant Offer were dried up and withered. When talking to your operator about the problem he didn't really appear at all interested in our problem. Considering not bothering another year.

Read more
No Comment
7 Hour(s) ago

Verbascum Southern Charm 24 Large Tray Plants

  • Customer also reviewed:
  • Digitalis F1 Camelot (Foxglove) Mixed 24 Large Tray Plants
  • Antirrhinum Rainbow (Spring) 50 plants +20 FREE
  • etc.
Service
Product

Service rating : I'd previously used Gardening Direct regularly and thought their service was excellent, but the service has got much worse over the past year, such that I now doubt that I'll use them again. Plants are sent out much too late in season and plants that are advertised as large plants are more like small plugs. Most of the plants I received with my last two orders arrived far too late and were too small to flower this year, even with careful growing on.
Product: Too small for supposedly 'large tray' plants (these were more like small plugs) - and arrived far too late in season to flower this year

Read more
No Comment
8 Hour(s) ago

Busy Lizzie (Impatiens) New Guinea Strike 24 Large Plants

  • Customer also reviewed:
  • Petunia Tumbelina (Scented) 6 Large Plants
Service
Product

Have not flowed yet

No Comment
8 Hour(s) ago

Begonia Pendula (Trailing) 1 Pre Planted Hanging Basket

  • Customer also reviewed:
  • Clematis Oh La La 1 Pre Planted Hanging Basket
Service
Product

Service rating : Always been pleased with customer service no quibbles about replacing items
Product: First basket received in a poor state having been upended at some time, replacement basket has performed well

Read more
we are sorry to hear that you received a damaged delivery but I'm happy to hear that a replacement was despatched and has performed well. It's upsetting to hear that your clematis pre planted hanging basket didn't stand up to the windy conditions, Gardening Direct do value your comments and custom and will look forward to hearing from you again, have a lovely evening, regards,

Emma Carter

Gardening Direct

10 Hour(s) ago

Osteospermum Terra Collection 24 Large Plants

  • Customer also reviewed:
  • Salpiglossis Regale 24 Large Plants
  • Dianthus Gem 24 Large Plants
  • etc.
Service
Product

Service rating : overall, pleased with plants but the delivery could be better, quite a few of my plants were damaged in transit, did complain and have received vouchers which I have still to use
Product: can't really remember what they looked like but I think they were okay

Read more
thank you for your positive review of your Osteospermum plants that you have received from Gardening Direct. We really appreciate your feedback. Many thanks,

Cleo Hickey

Gardening Direct

11 Hour(s) ago

Begonia Apricot Sparkle (Trailing) 24 Large Plants

Service
Product

Service rating : Really helpful when trying to get my order right.
Product: Absolutely fantastic. I expected the begonias to be large and cover the hanging basket, but I was surprised how well they did.

Read more
thank you for your positive review of your Begonia plants that you have received from Gardneing Direct. We really appreciate such positive feedback and we hope that these plants continue to bring you joy over the summer months. Kind regards,

Cleo Hickey

Gardening Direct

11 Hour(s) ago

Magnolia Susan 1 Plant 9cm

Service
Product

Service rating : Quick Delivery. Well Packed.
Product: A Nice Healthy Plant

Read more
thank you for your positive review of your Magnolia plants that you received from Gardening Direct. We really appreciate such positive feedback. Many thanks,

Cleo Hickey

Gardening Direct

11 Hour(s) ago

Sweet Peppers 6 XLarge Plants

Service
Product
Latest
Service
Product

Service rating : Service and plants were both excellent as usual.
Product: Plants were strong and healthy

28-Jul-2015
Service and plants were excellent. I have used Gardening Direct on a number of occasions and always been impressed with the quality of the plants I receive.

Read more
thank you again for your positive review of the plants you received from Gardening Direct. We really appreciate your feedback. Kind regards,

Cleo Hickey

Gardening Direct

11 Hour(s) ago

Begonia Pendula (Trailing) 2 Pre Planted Hanging Baskets

  • Customer also reviewed:
  • Begonia Odorata Mixed 1 Pre Planted Hanging Basket
  • Begonia Gold Balcony 2 Pre Planted Hanging Baskets
Service
Product

Excellent products. Well packed for delivery, also delivered when stated.

Read more
thank you very much for your positive review of your Begonia plants that you received from Gardening Direct, we really appreciate your feedback. Many thanks again, and we look forward to hearing from you again soon. Kind regards,

Cleo Hickey

Gardening Direct

12 Hour(s) ago

Alpine Rock Garden 6 Large Round Plants

Service
Product

Service rating : Plants arrived in good time in excellent condition.
Product: Plants were of a good size. Strong healthy looking plants. Well labelled.

Read more
thank you for your positive review of your Alpine Rock Garden plants that you received from Gardening Direct. It was great to read such a positive review. We hope these plants continue to bring you joy throughout the summer months. Kind regards,

Cleo Hickey

Gardening Direct

12 Hour(s) ago

Hollyhock Spring Celebrities 12 Large Round Plants

Service
Product

Service rating : good strong plants
Product: well packed and are now growing well

Read more
thank you for your positive review of your Hollyhock plants from Gardening Direct, we really appreciate your feedback. We also look forward to hearing from you again soon. Kind regards,

Cleo Hickey

Gardening Direct

12 Hour(s) ago

Echinacea Pow Wow Wild Berry 24 Large TrayPlants

Service
Product

Service rating : Speedy delivery, plants sometimes arrive damaged, but replacements sent.
Product: Have come on really well.

Read more
thank you for your review of your Echinacea plants from Gardening Direct We really appreciate such positive feedback and look forward to hearing form you again soon. Kind regards,

Cleo Hickey

Gardening Direct

12 Hour(s) ago

Rudbeckia Toto Mix 12 Large Round Plants

  • Customer also reviewed:
  • Delphinium Magic Fountain Dwarf 12 Large Round Plants
Service
Product

Service rating : The general service is good but it falls down on delivery. Several times I have received plants that have died because of poor packaging and/or rough handling by the courier.
Product: most died because they had been mishandled during transit and had come out of their compost cells

Read more
thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your rudbeckia and delphinium plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at emma@fpnl.net. We look forward to hearing from you.

Emma Carter

Gardening Direct

13 Hour(s) ago

Petunia Trillion Bells Carnival Mix 24 Large Plants

Service
Product

Service rating : First rate, speedy delivery and exalent packaging
Product: nice healthy plants that are doing well

Read more
thank you for your positive review of your Petunia pants that you received from Gardening Direct. We really appreciate your feedback. Many thanks,

Cleo Hickey

Gardening Direct

13 Hour(s) ago

Begonia Pendula (Trailing) 2 Pre Planted Hanging Baskets

Service
Product

Service rating : Very good service
Product: Very pleased a beautiful show thank you

Read more
thank you for your review for your Begonia plants from Gardening Direct. We really appreciate such positive feedback, and look forward to hearing form you again soon. Kind regards,

Cleo Hickey

Gardening Direct

13 Hour(s) ago

Begonia Pendula (Trailing) 2 Pre Planted Hanging Baskets

Service
Product

Service rating : well packaged, and arrived when supposed to.
Product: still in full bloom just flower after flower.

Read more
thank you for your review for your Begonia plants from Gardening Direct. We really appreciate all your feedback, and look forward to hearing from you soon. Kind regards,

Cleo Hickey

Gardening Direct

13 Hour(s) ago

Fuchsia (Upright) 24 Large Plants

Service
Product

Service rating : Extremely good value and reliable and prompt delivery
Product: Plants arrived in poor state due to damage during transit, so had to trim them all back thus stunting what were fairly mature plants. A shame - would suggest larger boxes for mature plants to give them more space rather than just putting live plants on a small box and hoping delivery company treats them gently.

Read more
thank you for your review for Gardening Direct. I have tried contacting you by phone and email so we can discuss your fuchsia upright plants further. When you get the chance please feel free to call us on 01534 876494 or email myself at emma@fpnl.net. We look forward to hearing from you.

Emma Carter

Gardening Direct

13 Hour(s) ago

Begonia Pendula (Trailing) 2 Pre Planted Hanging Baskets

  • Customer also reviewed:
  • Mystery Plant Offer
  • Sweet Pea Sugar & Spice Trailing Mix 2 PRE pLANTED Hanging Baskets
Service
Product

Service rating : Polite and helpful customer service.
Product: Arrived in excellent condition. Well packaged.

Read more
thank you for your review for your Begonia plants that you received from Gardening Direct. We hope that these plants continue to flourish for your throughout the summer months. Many thanks,

Cleo Hickey

Gardening Direct

14 Hour(s) ago

Fuchsia (Giant) 24 Large Plants

Service
Product

Service rating : Great service
Product: Lovely blooms. Reliable flowering. Good value.

Read more
thank you for your positive review of your Fuchsia plants that you received from Gardening Direct. We really appreciate your feedback. Kind regards,

Cleo Hickey

Gardening Direct