Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 70251 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
12 Minute(s) ago

Geranium Parade 50 Plants +20 FREE

Service
Product

Service rating : top class
Product: top class

No Comment
20 Minute(s) ago

Begonia Compacta 100 Plants + 70 FREE

  • Customer also reviewed:
  • Begonia Sahara 100 Plants + 70 FREE
Service
Product

Service rating : Excellent company to deal with providing you don't use the phone as a contact. The number is a Jersey number and costs a fortune - as I, unfortunately, found out.
Product: Although some of the plants had been damaged in transit, they were replaced without any problems. Lovely sturdy plants

Read more
No Comment
21 Minute(s) ago

customer service accelerata

Service
Product

Service rating : Cannot comment as I have not had my order.
Product: Have yet to received my order.

No Comment
26 Minute(s) ago

Impatiens Summer Waterfall 50 Plants +20 FREE

  • Customer also reviewed:
  • Mystery Plant Offer
  • Geranium Parade 24 Large Plants
  • etc.
Service
Product

Service rating : these plants ok
Product: these plants ok

No Comment
27 Minute(s) ago

Lobelia Royal Blue 100 Plants + 70 FREE

  • Customer also reviewed:
  • Begonia Sahara 100 Plants + 70 FREE
Service
Product

Lobelia and Begonia Sahara were good. Latest delivery of 2 x 24 hanging begonia amber shades were very leggy but worst was the fact that handling during delivery was very bad - only 16 of the 48 remained in situ. 32 were shaken out of container/soil, 5 of which were snapped off completely and others had a lot of leaves broken off.

Read more
No Comment
1 Hour(s) ago

Geranium Parade 50 Plants +20 FREE

Service
Product

Delivered on time

No Comment
1 Hour(s) ago

Giant Fuchsia 24 XLarge Plants

  • Customer also reviewed:
  • Geranium Antik (Climbing) 6 XLarge Plants
Service
Product

Service rating : You have changed your despatch company and every delivery has arrived bashed about
Product: Nice healthy plants, but NOT handled by the courier company with care

No Comment
1 Hour(s) ago

Geranium Parade 50 Plants +20 FREE

Service
Product

Service rating : Prompt delivery
Product: Plants were well packaged and healthy on arrival

No Comment
1 Hour(s) ago

Geranium Tutti Frutti 50 Plants +20 FREE

Service
Product

Service rating : Good company plenty of choice.
Product: Arrived in good condition. Can't comment on quality of plants until after growing season is over.

No Comment
1 Hour(s) ago

Geranium Fire Queen 50 Plants +20 FREE

Service
Product

Always good service

No Comment
1 Hour(s) ago

Conifer Juniperus Andorra Compact 3 Plants 9cm Pot

  • Customer also reviewed:
  • Gorse (Ulex Europaeus) 1 Plant 9cm Pot
  • Euonymous Emerald Gaiety 1 Plant 9cm Pot
Service
Product

Service rating : excellent service
Product: good quality plants and well packed

No Comment
1 Hour(s) ago

Begonia Pendula Mix 12 Tubers

  • Customer also reviewed:
  • Windowsill Tomato Cherry Red 6 XLarge Plants
Service
Product

all plants and bulbs are in excellent condison

No Comment
1 Hour(s) ago

Climbing Rose Libretto 3 Plants 3 litre

  • Customer also reviewed:
  • Raspberries Autumn Bliss 5 Bare Root Plants
Service
Product

Part of my order outstanding. Will I get my order complete before winter sets in?

No Comment
1 Hour(s) ago

Gaillardia Goblin 12 XLarge Plants

Service
Product

Service rating : Excellent delivery, as promised
Product: As per instructions I planted the plants straight into the garden. All have died.

No Comment
1 Hour(s) ago

Geranium Fire Queen 50 Plants +20 FREE

Service
Product

Service rating : I've only ever had one problem with an order & this was resolved extremely quickly
Product: well packed & plugs in good condition

No Comment
2 Hour(s) ago

Begonia Compacta 24 Large Plants

  • Customer also reviewed:
  • Begonia Destiny 24 Large Plants
Service
Product

Service rating : Excellent service.can not fault it
Product: Good healthy plants

No Comment
2 Hour(s) ago

Coloured Grass Collection 12 XLarge Plants

Service
Product

A previous order of begonia's had been handled extremely badly with around 50% of the plants out of their cells and around 80% of the plants badly damaged. This is unusual and the plants are in the process of being replaced and it has caused an inconvenience which you will appreciate.

No Comment
2 Hour(s) ago

Geranium Fire Queen 50 Plants +20 FREE

Service
Product

Service rating : The catalogue I ordered from gave me a delivery date, but when the plants did not arrive I contacted Gardening Direct, only to receive an email stating: These plants will arrive according to delivery date in catalogue, however, this did not apply to the order that I gave - a bit disappointed with unhelpful response.
Product: Bit spindly, looked like they'd been forced, but improving with my care and attention.

Read more
No Comment
2 Hour(s) ago

Oestospermum Akila Collection 12 Mega Plants

  • Customer also reviewed:
  • Geranium Fire Queen 24 Large Plants
Service
Product

Service rating : A1
Product: A1

No Comment
2 Hour(s) ago

Tomato Tumbling Tom Red F1 12 XLarge Plants

Service
Product

Service rating : I'm sorry to have to tell you that this year you let me down. I reported the plants were damaged and missing and had to be assertive to get a replacement only to find the replacement was the wrong item. This is being corrected but apparently, I must wait a further 2 and a half weeks to receive the plants.
Product: Plants received were damaged/missing/unusable. Still waiting for correct replacement (see above).

Read more
No Comment
2 Hour(s) ago

Hanging Basket Strawberries Scarlet Beauty 5 Runners

  • Customer also reviewed:
  • Biliardino Italian Speciality Tomatoes 6 XLarge Plants
Service
Product

Service rating : for the first time i am disappointed.
Product: arrived brown and lifeless - were planted and watered straightaway, but still no signs of life.

No Comment
2 Hour(s) ago

14ins Easi Hanging Baskets 2

  • Customer also reviewed:
  • Geranium Parade 24 Large Plants
Service
Product

Service very good, fully recommend

No Comment
2 Hour(s) ago

Geranium Parade 50 Plants +20 FREE

Service
Product

Service rating : very pleased with plants will use again thank you
Product: very pleased with plants will use again thank you

No Comment
2 Hour(s) ago

Lavender Elegance Purple 12 XLarge Plants

Service
Product

Service rating : Not informed when plants have been sent...........why ?
Have only received half my order so far...........no contact from Gardening direct to say when it will be sent although money has been taken from my account !
Probably won't deal with this company again, due to lack of communication over order, an email to say that the order had been dispatched, would be good.!
Product: Very please with the plants that have been sent, hope the others that are to come are as good.

Read more
No Comment
2 Hour(s) ago

Geranium Fire Queen 100 Plants + 70 FREE

Service
Product

Service rating : THE ORDER WAS RECEIVED IN REASONABLE TIME BUT IN A VERY DRIED CONDITION AND THE PLUG PLANTS WERE DIFFICULT TO RELEASE ALTHOUGH I USED A MINIMUM OF WATER AND PRIZED UP FROM THE BASE.
Product: MOST OF THE PLANTS HAVE SHRIVELLED AWAY OR JUST DIED. VERY FEW ARE ACTUALLY PRODUCING GROWTH. I HAVE MADE FORMAL COMPLAINT BUT SO FAR NOTHING HEARD BY WAY OF RESPONSE.

Read more
No Comment