Gardening Direct Reviews

Consumer ratings of Gardening Direct

Feedback for www.gardeningdirect.co.uk has been compiled from 76955 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • Gardening Direct are a mail order and online retailer providing plants, bedding plants, shrubs and perennials to our customers. We love gardening for less and truly believe in offering our customers quality plants at affordable prices. We offer Free Delivery on all orders and have a 28 day guarantee so if you are unhappy with your order just contact us and we will be happy to offer you a replacement or a refund.

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Reviews

DateProductRatingCustomer ReviewReply from www.gardeningdirect.co.uk
3 Hour(s) ago

Pansy Zest 50 Plants +20 FREE

  • Customer also reviewed:
  • Mystery Plant Offer
  • Polyanthus Red Ribbon 24 Large Plants
  • etc.
Service
Product

Well packed good size plants

No Comment
4 Hour(s) ago

Wallflower Wizard 30 Plants + 15 FREE

Service
Product

Service rating : Have had good service from this company.
Product: I rated them poor but I have to say not all the plants were in a bad state. The package was damaged on arrival and had obviously been shaken up causing the plants to fall out of their cells and get squashed but with a little TLC they are making a recovery.

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No Comment
4 Hour(s) ago

Pansy Can Can (Autumn) 50 Plants + 20 FREE

  • Customer also reviewed:
  • Viola Valentino 24 Large Plants
Service
Product

Service rating : Plants received in good condition, excellent service.
Product: See above

No Comment
6 Hour(s) ago

Polyanthus Red Ribbon 24 Large Plants

Service
Product

Service rating : Normally excellent service,value and quality
Product: Arrived in poor condition, not their usual quality, and some were very small and weedy

No Comment
6 Hour(s) ago

Wallflower Wizard 50 Plants + 20 FREE

Service
Product

Service rating : value for money plants
Product: good sized plants very little carriage damage

No Comment
7 Hour(s) ago

Polyanthus High Seas 200 Plants + 80 FREE (3rd Delivery Period)

Service
Product

Service rating : better than the last 3 years. This was going to be the last time we ordered from you if things had not improved.We also had a payment taken twice and it was to put it mildly a devil of a job to get the payment returned to us. In the event Barclays sorted it out.
Product: The last three years we have had various problems with damaged plants due to poor packaging

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No Comment
7 Hour(s) ago

Pansy Can Can (Autumn) 50 Plants + 20 FREE

Service
Product

Service rating : service was fine
Product: have put into pots and hanging baskets in greenhouse. look fine. see what happens when pu toutside.

No Comment
8 Hour(s) ago

Pansy Can Can (Autumn) 30 Plants + 15 FREE

  • Customer also reviewed:
  • Wallflower Wizard 30 Plants + 15 FREE
  • Mystery Plant Offer
Service
Product

Service rating : Extremely well packed.
Product: Good healthy plants.

No Comment
8 Hour(s) ago

Pansy Firecracker 24 Large Plants

  • Customer also reviewed:
  • Polyanthus High Seas 24 Large Plants
Service
Product

Service rating : Normally very good service but well disappointed this time.
Product: they arrived safely, but I would not call them LARGE plants!

No Comment
8 Hour(s) ago

Polyanthus High Seas 12 Mega Plants

Service
Product

Service rating : The dispatch and packing was excellent. Cannot say the same for the delivery company used. Despite the packing being clearly marked THIS WAY UP some of the boxes had been tipped up consequently the plants had fallen out of the soil and some were in a sorry state, however after re-potting and a bit of TLC they revived.
Product: Lovely nice strong plants all we have to do is to wait for them to bloom and trust that we have a good selection of colours and they are not all the same as happened to me once before.

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No Comment
8 Hour(s) ago

Wallflower Wizard 50 Plants + 20 FREE

Service
Product

Service rating : Usually good
Product: Only have about 30 plants that I will be able to use. I have potted them on and even these will be some time before I can plant them outside

No Comment
8 Hour(s) ago

Floral Mixed (Autumn) 2 Hanging Baskets

Service
Product
Latest
Service
Product

Service rating : Prompt delivery
Product: If this basket flowers as well as the summer one I will be very pleased.

21-Oct-2014
Excellent

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No Comment
8 Hour(s) ago

Pansy Cascadia Trailing (Autumn) 24 Large Plants

Service
Product

Service rating : Cannot fault the company or it's service. Always reliable on prompt deliveries and condition of plants.
Product: Arrived in excellent condition and have now planted them out and are thriving well so far.

No Comment
8 Hour(s) ago

Viola Ochre (Trailing) Autumn 24 Large Plants

Service
Product

Service rating : Delivery on time as usual.
Product: Most plants were ok, but some had suffered in transit and had come out of their
tray places. Have been watered and kept indoors, and are yet to be planted
in the baskets. Looking forward to more success than last year, as the weather
prevented any growth, and I only had a handful of flowers in March!!!!

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No Comment
8 Hour(s) ago

Polyanthus High Seas 24 Large Plants

Service
Product

Service rating : The company is fine and in the past I have been highly satisfied in my dealings. However, they are let down by their delivery agents, see below.
Product: The plants were probably fine when they left the premises, but when they reached me they were in a sorry state. The two boxes had been treated very roughly, and the plants were dislodged from the cells, the compost had fallen away and left the roots bare, and plants and compost tangled in a heap impossible to separate. One of the boxes had obviously been standing in water and one end of the box had collapsed and was leaking compost. After years of satisfactory service I would have been prepared to dismiss this as a "one off" except that I made an almost identical complaint on the last occasion on which I bought plants. I am unlikely to buy mail order plants in future.

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No Comment
9 Hour(s) ago

Pennisetum Fireworks 3 Plants 9CM POTS

  • Customer also reviewed:
  • Honeysuckle Halls Prolific (lonicera) 1 Plant 9cm Pot
  • Buddleia Royal Red 1 Plant 9cm Pot
  • etc.
Service
Product

Service rating : tHE PLANTS WERE HEALTHY BUT SEE COMMENT BELOW
Product: some of the plants had no labels and 'd forgotten the details of my order.so apart form the obvious I wasn;t sure what I had or what to do with them.

No Comment
9 Hour(s) ago

Pansy Cascadia Trailing (Autumn) 24 Large Plants

Service
Product

Service rating : Great service arrived very quickly after placing order.
Product: Plants looked healthy but thought they would be a little bigger.

No Comment
10 Hour(s) ago

Pansy Can Can (Autumn) 30 Plants + 15 FREE

  • Customer also reviewed:
  • Pansy Grande Fragrance (Autumn) 30 rEADY pLANTS + 15 free
Service
Product

Service rating : Easy to contact and place order
Product: Plants arrived and were in good condition

No Comment
10 Hour(s) ago

Pansy Grande Fragrance (Autumn) 30 rEADY pLANTS + 15 free

Service
Product

Service rating : Prompt delivery
Product: Healthy plants

No Comment
10 Hour(s) ago

Polyanthus High Seas 24 Large Plants

Service
Product

Service rating : The delivery was made according to my request
Product: Pleased with the quality of the Plants

No Comment
10 Hour(s) ago

Sweet William Vesuvio 12 Mega Plants

Service
Product

As always, speedy delivery.

No Comment
11 Hour(s) ago

Sweet William Vesuvio 24 Large Plants

  • Customer also reviewed:
  • Primrose Rosebud 24 Large Plants
  • Wallflower Wizard 50 Plants + 20 FREE
Service
Product

Service rating : straight forward transaction
Product: damaged during transit

No Comment
11 Hour(s) ago

Primrose Rosebud 50 Plants + 20 FREE

Service
Product

Service rating : Very pleased with the way they were packed.
Product: Excellent plants and are looking fine.

No Comment
12 Hour(s) ago

Pansy Grande Fragrance (Autumn) 30 rEADY pLANTS + 15 free

  • Customer also reviewed:
  • Wallflower Wizard 30 Plants + 15 FREE
Service
Product

Service rating : My neighbour across the road ordered the same just a few days before me and his came straight away and are outside doing very well I had to wait some time and mine are still indoors growing very slowly.
Product: Not brilliant but I am hopeful they will pick up soon and I can plant them outside.

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No Comment
12 Hour(s) ago

Pansy Oceana 50 Plants +20 FREE

Service
Product

Service rating : Left package with a neighbour as
Product: The pansies are growing well, thank you

No Comment