Garden Trading Reviews

Consumer ratings of Garden Trading

Feedback for www.gardentrading.co.uk has been compiled from 1615 Customer Reviews

  • Feefo member since
  • 18/01/2013
  • At Garden Trading our focus is to design and produce everyday, functional accessories and lighting for the home and garden, without having to compromise of style. We are passionate about making products that will stand the test of time, and earn you plenty of compliments from your friends too!

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gardentrading.co.uk
2 Hour(s) ago

St Ives Up & Down Light

Service
Product

Service rating : they were fantastic!
Product: the products are great we love them and they look briliant on our white beach house

No Comment
2 Hour(s) ago

Trio of Paris Ceiling Light

  • Customer also reviewed:
  • Pendant Fishing Light in Chalk
  • Key Locker in Chalk
  • etc.
Service
Product

Service rating : Customer services were excellent and knowledgeable when I called with a query.
All the items I ordered arrived promptly.
Product: Just perfect above the island in my kitchen.

No Comment
4 Hour(s) ago

Barrington Weathervane Aged Metal

  • Customer also reviewed:
  • Set of 2 Barrington Flared Plant Supports
Service
Product

Service rating : Very quick delivery and packaging good.
Product: Not yet fixed up so cannot comment. Does not look like the one in the picture which looked grey.

No Comment
4 Hour(s) ago

Dustpan and Brush with Beech Handle

Service
Product

Service rating : Yes, all the above, quick and well wrapped
Product: Lovely product, will recommend to friends

No Comment
18 Hour(s) ago

Small Hook Rail in Clay

  • Customer also reviewed:
  • Bread Bin in Shutter Blue
  • Enamel Milk Pan in Shutter Blue
Service
Product

Delivery not as fast as some but not bad either; excellent products.

No Comment
20 Hour(s) ago

Bread Bin in Shutter Blue

Service
Product

Service rating : Great service and well packaged. Unfortunately I have since seen it cheaper in my local garden centre (and no p&p either of course)!
Product: Good quality and the lid fits nicely.

No Comment
22 Hour(s) ago

Small Round Pet Bin with Tag in Flint

Service
Product

very easy to order and arrived very quickly

No Comment
24 Hour(s) ago

Recycled Glass Vase in Large

Service
Product

Service rating : Great
Product: Great

No Comment
27 Hour(s) ago

Annecy Thermometer in Shutter Blue

  • Customer also reviewed:
  • Wooden Boot Jack
Service
Product

Service rating : Excellent service as usual
Product: We have had it six days now and the temperate has not changed, day or night!

Read more
Many thanks for your feedback.

We aim to consistently provide a high standard of quality and service and I can only apologise that on this occasion we have not delivered.

We would recommend to place the thermometer inside a freezer for about 10 minutes to see if this drops the temperature. If so, place the thermometer back outside and this should automatically pick up the correct temperature. If not, please feel free to contact our customer services at customerservices@gardentrading.co.uk and we will be able to assist with getting a replacement to you.

Please accept my full apologies for any inconvenience caused.

Kind Regards
Garden Trading

28 Hour(s) ago

Dustpan and Brush with Beech Handle

  • Customer also reviewed:
  • Galvanised Dustpan and Brush
  • Utility Mop and Galvanised Bucket
Service
Product

Excellent Service, Excellent products

No Comment
30 Hour(s) ago

Rattan Planter

  • Customer also reviewed:
  • Ceramic Birdhouse in Clay
Service
Product

Service rating : brilliant
Product: great service and fab planter

No Comment
31 Hour(s) ago

Galvanised Dustpan and Brush

  • Customer also reviewed:
  • Leather Kindling Bucket
  • Compost Bucket in Charcoal
Service
Product

Service rating : Customer services were efficient and quick to respond with my complaint
Product: The pan itself had such sharp edges that I actually cut myself on it. We were absolutely astonished at how sharp it was. When I alerted Garden Trading they did immediately organise a collection of it and arranged a refund etc but this has made me think twice about the quality of goods they produce whereas before I've always trusted their brand implicitly.

Read more
Many thanks for your feedback.

We aim to consistently provide a high level of service and quality and I can only apologise that on this occasion we have not delivered.

I am pleased to hear that our Customer Service team have dealt with your query efficiently. I can confirm that your return has been received into our warehouse, and the refund has been issued. Please allow 3-5 days for this to appear in your account.

Please accept my full apologies for the disappointment and inconvenience caused.

Kind Regards
Garden Trading

43 Hour(s) ago

Spindle Back Chair - Raw Oak

Service
Product

Service rating : Very satisfied
Product: Well packed & arrived pretty quickly.

No Comment
20-Jul

Medium Pet Bin in Clay

  • Customer also reviewed:
  • Large Pet Bin in Clay
Service
Product

Service rating : Service was excellent
Product: Perfect

No Comment
20-Jul

750ml Glass Jar with ceramic Shutter blue lid

  • Customer also reviewed:
  • 125ml Glass Jar with ceramic Shutter blue lid
  • 75ml Glass Jar with ceramic Shutter blue lid
Service
Product

fantastc thanks

No Comment
20-Jul

Rattan Planter

Service
Product

Service rating : I had no problems, so didn't contact Customer Service.
Planter arrived quickly.
Product: Delighted.

No Comment
19-Jul

Measuring Spoon Set in White

  • Customer also reviewed:
  • Small Vintage Milk Bottle with Flint Ceramic Lid
Service
Product

Service rating : Your products are beautiful. When I found your site I wanted to buy everything
Product: Compact and stylish

No Comment
19-Jul

Glass Spoonful of Sugar Dispenser

Service
Product

Service rating : Great service, sent v sercurely packed , prompt.
Product: Brilliant dispenser, no more soggy sugar cannisters.

No Comment
19-Jul

First Aid Box in Chalk

Service
Product

Service rating : Website was easy to use and the item was well packaged.
Product: Item was very nice, my sister loved it.

No Comment
19-Jul

Bread Bin in Chalk

Service
Product

Service rating : Very helpful telephone service.
Product: Good value for money.

No Comment
19-Jul

Bread Bin in Clay

  • Customer also reviewed:
  • Small Wire Egg Basket in Clay
Service
Product

Service rating : Fast and efficient. I particularly like the facility for emailing
When the product is back in stock. This worked twice for me :)
Product: Love it. So neat and tidy :) lovely colour too

No Comment
18-Jul

Glass Pendant Petit Paris Light

  • Customer also reviewed:
  • Wall Fishing Light in Clay
  • Barn Light in Clay
Service
Product

It was so easy, the lady on the telephone was charming and very helpful, lights arrived perfect, well packaged and on time. All round great service and fab product. Thank ou very much. Best Regards Alison Richardson

No Comment
18-Jul

Canister Set in Chalk

Service
Product

Service rating : Easy to use website. Ordered and product delivered within days.
Product: Quality of product excellent

No Comment
18-Jul

Bread Bin Set in Clay

  • Customer also reviewed:
  • Small Pet Bin in Clay
  • Treat Tin in Clay
Service
Product

Service rating : Great service with an update to say one of the items was out of stock and would be dispatched when it was in stock in a few days, and it duly arrived in a few days.
The packaging was probably the best I have seen.
Product: Great bread bin which you can get 2 loafs and some hot cross buns in (they have to be upright) it is well finished with a flat boo tom so it does not mark the work surface as are the coffee tea and sugar canister.

Read more
No Comment
17-Jul

Leather Fly Swat

Service
Product

Service rating : Website very easy to use.
Product: Excellent choice of products. Had a leather fly swat before so was very pleased to find this one

No Comment