Garden Trading Reviews

Consumer ratings of Garden Trading

Feedback for www.gardentrading.co.uk has been compiled from 2596 Customer Reviews

  • Feefo member since
  • 18/01/2013
  • At Garden Trading our focus is to design and produce everyday, functional accessories and lighting for the home and garden, without having to compromise of style. We are passionate about making products that will stand the test of time, and earn you plenty of compliments from your friends too!

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gardentrading.co.uk
7 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Round Cake Tin in Shutter Blue
  • Washing Up Tidy in Shutter Blue
Service
Product

I bought some other products a few months ago and thought the quality was excellent so decided to buy some more.

No Comment
9 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Canister Set in Charcoal
Service
Product

Service rating : Excellent service
Product: Service and delivery was excellent

No Comment
17 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Barrington Full Hoop Plant Support
Service
Product

No rating between Good /Poor. Service neither. Had to wait a week for product to be dispatched. I was under the impression that product was in stock. No email to let me know that they were waiting for new stock.

No Comment
21 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Barrington Domed Small Plant Support Aged Metal
Service
Product

Service rating : Quick service good website
Product: I like it

No Comment
32 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Small Pet Bin in Clay
  • Enamel Utensil Holder with Muscat Pattern in Flint
Service
Product

Prompt delivery. Products were well packaged.

No Comment
17-Apr

UK Mainland Standard

  • Customer also reviewed:
  • Bread Bin in Charcoal
  • Tea Canister in Charcoal
  • etc.
Service
Product

Service rating : prompt reply to a query regarding tracking of goods
Product: ordered on 9th only reached me today 17th.

No Comment
17-Apr

UK Mainland Standard

  • Customer also reviewed:
  • St Ives Swan Neck Light in Galvanised
Service
Product

Service rating : good
Product: good

No Comment
16-Apr

UK Mainland Standard

  • Customer also reviewed:
  • Taynton Post Box with Post in Clay
Service
Product
Latest
Service
Product

Service rating : Had to wait a long time for stock to come back in, but, as promised an email arrived and I was able to order and the goods delivered very quickly
Product: The delivery date given wash suitable, however, it was delivered safely on the agreed date

16-Apr-2015
Very good service

Read more
No Comment
16-Apr

UK Mainland Standard

  • Customer also reviewed:
  • Tea Canister in Clay
  • Coffee Canister in Clay
  • etc.
Service
Product

Service rating : Good
Product: Good

No Comment
16-Apr

UK Mainland Standard

  • Customer also reviewed:
  • 3 Pots on Tray in Shutter Blue
  • Cake Tin and Flour Shaker in Shutter Blue
  • etc.
Service
Product

all fabulous!

No Comment
16-Apr

UK Mainland Standard

  • Customer also reviewed:
  • Cornbury Votive in Extra Large
Service
Product

Service rating : Telephoned order through. Customer support was very good.
Product: Good delivery service. Kept informed of delivery slot.

No Comment
16-Apr

UK Mainland Next Day

  • Customer also reviewed:
  • 60cm Wooden Planter
Service
Product

Service rating : Although the order arrived on time. It was not well packed and the plant container is slightly damaged. We are not keeping it and so far have been waiting ; days for courier to pick it up.
Product: Plant container is lovely, beautiful wood but rather expensive for what it is.

Read more
Many thanks for your feedback.

We aim to consistently provide a high level of service and quality and I can only apologise that on this occasion we have not delivered.

I can only apologise for the delay with the courier collecting this item from you. We had trouble contacting them earlier today to obtain a time from them, however we did leave a message on the mobile number provided stating the time once this was given to us.

A full refund will be issued immediately once the return has been received into our warehouse.

Please accept my full apologies once again for the inconvenience and disappointment caused.

Kind Regards

Garden Trading
15-Apr

UK Mainland Next Day

  • Customer also reviewed:
  • Aldsworth Shelf Ladder
Service
Product

Service rating : Website easy. Arrived as stated for paying next day delivery
Product: Excellent

No Comment
15-Apr

UK Mainland Standard

  • Customer also reviewed:
  • Square Glass Storage Jar in Clay 24cm
  • Washing Up Tidy in Clay
  • etc.
Service
Product

Great customer service, resolved a quality issues very promptly, subsequent order also delivered quickly and professionally packed

No Comment
15-Apr

UK Mainland Standard

  • Customer also reviewed:
  • Barrington Domed Large Plant Support Aged Metal
Service
Product

Service rating : Easy to order. Quick and efficient service
Product: Very prompt delivery. Hour slot is very good as do not need to stay home all day to wait for delivery.

No Comment
15-Apr

UK Mainland Standard

  • Customer also reviewed:
  • Small Round Pet Bin with Tag in Flint
  • Small Round Pet Bowl with Tag in Flint
Service
Product

Good website. Good delivery time, although I think that you should consider a lower threshold for free delivery or use cumulative spend to earn free delivery

No Comment
14-Apr

UK Mainland Standard

  • Customer also reviewed:
  • Set of 2 Shallow Round Vence Planters
Service
Product

Service rating : Lovely products good prices
Product: Arrived quickly and well packaged

No Comment
13-Apr

UK Mainland Standard

  • Customer also reviewed:
  • Set of 2 Vence Planters
  • Set of 2 Tea Towels with Grey Stripes
Service
Product

Service rating : Cannot comment yet as order is yet to arrive
Had to tick something in order to submit form
Product: Haven't arrived yet

No Comment
13-Apr

UK Mainland Standard

  • Customer also reviewed:
  • Charlbury Hook Rail in Chalk
  • Wirework Peg Basket in Chalk
Service
Product

Service rating : Easy to use website.
Product: Arrived promptly and as advised via text

No Comment
13-Apr

UK Mainland Standard

  • Customer also reviewed:
  • Giant Colander in Clay
  • Large Square Log Basket in Rattan
  • etc.
Service
Product

Service rating : The service, products and delivery are excellent!
Product: Products are beautiful!

No Comment
13-Apr

UK Mainland Standard

  • Customer also reviewed:
  • Utility Bucket in Chalk
  • First Aid Box in Charcoal
  • etc.
Service
Product

Package arrived on timr

No Comment
13-Apr

UK Mainland Standard

  • Customer also reviewed:
  • Extending Clothes Dryer in Chalk
  • Small Round Pet Bin with Tag in Flint
Service
Product

Service rating : Excellent would recommend and shop here again
Product: Excellent

No Comment
11-Apr

UK Mainland Standard

  • Customer also reviewed:
  • Large Outdoor Clock in Clay
Service
Product

Service rating : Yes, all fine. Arrived within the time said.
Product: Not sure what this is..... delivery + carriage? If so all fine.

No Comment
11-Apr

UK Mainland Standard

  • Customer also reviewed:
  • Galvanised Metal Grill Door Mat
Service
Product

Service rating : Updated regularly on parcels location and delivery was right on time
Product: Good quality exactly what was described

No Comment
11-Apr

UK Mainland Standard

  • Customer also reviewed:
  • Enamel Stove Kettle in Flint
Service
Product

Excellent service

No Comment