Garden Trading Reviews

Consumer ratings of Garden Trading

Feedback for www.gardentrading.co.uk has been compiled from 3584 Customer Reviews

  • Feefo member since
  • 18/01/2013
  • At Garden Trading our focus is to design and produce everyday, functional accessories and lighting for the home and garden, without having to compromise of style. We are passionate about making products that will stand the test of time, and earn you plenty of compliments from your friends too!

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gardentrading.co.uk
5 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • St Ives Bulk Head Light
Service
Product

Good product packaged very well good and exact description

No Comment
14 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Storehouse Jar with Wooden Lid in Medium
  • Storehouse Jar with Wooden Lid in Small
  • etc.
Service
Product

Service rating : Had to call Customer Services because I couldn't find a product. The lady I spoke to
was very helpful and located the product for me. Very pleased with the service I received.
Product: Very pleased with Garden Trading and I will continue to order from them.
They stock a lovely selection of products. Top quality and lovely colours.

Read more
No Comment
17 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • 1 Litre Glass Jar with ceramic Shutter blue lid
  • Ash Shovel - Charcoal
  • etc.
Service
Product

Service rating : Your website is clear and easy to use and the products are beautifully photographed.
Product: Delivery was very fast.

No Comment
32 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Wall Mounted Rotating Soap
Service
Product

Very, good item was out of stock and I ticked to be informed when it was back in stock, and they did.

No Comment
32 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Aldsworth Outdoor Storage Box - Large
Service
Product

Service rating : The ordering was very easy. The delivery company phoned me to say they were in the area. The delivery man brought it to the door. Good packaging ensured the box was in good order.
Product: Lovely storage box for outdoor use. Good value

No Comment
34 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Hambledon Raw Oak Shelf Ladder
Service
Product

Service rating : I was informed of arrival very well though I was surprised it was one person as I had indicated I am on the 2nd floor
Product: The product is good

No Comment
34 Hour(s) ago

UK Mainland Next Day

  • Customer also reviewed:
  • Large Chedworth Shoe Locker
Service
Product

I don't know I haven't received it yet - still waiting!

Read more
Many thanks for your feedback.

We aim to consistently provide a high level of service and quality and I can only apologise that on this occasion we have not delivered.

I can see that the particular item you have ordered is currently out of stock, and is expected into us next week. As discussed earlier today this has been slightly delayed which I can only apologise for. We will be in touch as soon as possible once stock has arrived to arrange a convenient delivery date with you.

Kind Regards

Garden Trading
08-Feb

UK Mainland Standard

  • Customer also reviewed:
  • Wall Mounted Rotating Soap
  • Replacement Soap
Service
Product
Latest
Service
Product

Service rating : 1st one I ordered took a month to arrive, the two I ordered after came within a week
Product: Great

08-Feb-2016
I would use again

Read more
No Comment
08-Feb

UK Mainland Standard

  • Customer also reviewed:
  • Wall Mounted Rotating Soap
Service
Product

Service rating : very helpul and quick
Product: love the product and exactly as described

No Comment
08-Feb

UK Mainland Standard

  • Customer also reviewed:
  • St Ives Swan Neck Light in Galvanised
Service
Product

No response to my Email request to change my purchase

Read more
Many thanks for your feedback.

We aim to provide a high level of service and quality at all times and I can only apologise that on this occasion we have not delivered.

Our customer service mailbox is monitored daily so I can only apologise if for some reason your email was not received.

If you still need to make a change to your purchase please do feel free to contact our customer services at customerservices@gardentrading.co.uk.

Please accept my full apologies for the inconvenience caused.

Kind Regards

Garden Trading
08-Feb

UK Mainland Standard

  • Customer also reviewed:
  • Recycled Glass Salad Bowl
  • Set of Four 100% Homemade Jars
  • etc.
Service
Product

I have brought from GT before and have always had excellent items, customer service etc. However on this occasion I did not accept delivery of the items as the parcel was already open and items smashed. I am still waiting from a reply from GT on how to proceed,

No Comment
07-Feb

UK Mainland Standard

  • Customer also reviewed:
  • Small Ardingly Colander in Chalk
  • Colworth Welly Crate
Service
Product

Good and speedy delivery

No Comment
07-Feb

UK Mainland Standard

  • Customer also reviewed:
  • Aldsworth Outdoor Storage Box - Large
Service
Product

The website is excellent and provides a strong platform for your products. The only disappointment was that the delivery company left the product sitting in the road on a wooden pallet and refused to help move it into the house. At the time I was away, my wife was here on her own and had to ask neighbours to assist as she feared it might get stolen.

Read more
No Comment
06-Feb

UK Mainland Standard

  • Customer also reviewed:
  • Wall Mounted Rotating Soap
  • Set of 3 Tapas Jars
  • etc.
Service
Product

Packaging is fantastic and the service very good.

No Comment
06-Feb

UK Mainland Standard

  • Customer also reviewed:
  • Wall Mounted Rotating Soap
Service
Product

Great service - I asked for notification of the product being restocked and when it was and I placed my order it arrived very quickly

No Comment
06-Feb

UK Mainland Standard

  • Customer also reviewed:
  • Wall Mounted Rotating Soap
Service
Product

Service rating : Great service, fast dispatch and item arrived within a couple of days. Very happy
Product: Very good service

No Comment
05-Feb

UK Mainland Standard

  • Customer also reviewed:
  • Tea Canister in Shutter Blue
Service
Product

Very pleased with my order, arrived in a couple of days.

No Comment
05-Feb

UK Mainland Standard

  • Customer also reviewed:
  • Fireside Set of Tools
  • Kindling Box
Service
Product

Service rating : Excellent customer service. Friendly helpful staff.
Product: Speedy delivery.

No Comment
05-Feb

UK Mainland Standard

  • Customer also reviewed:
  • Kitchen Bin in Chalk
Service
Product

Service rating : Simple website, clear and efficient. Informative and my package arrived quickly
Product: Good selection, not too wide an offer, want to buy more!

No Comment
05-Feb

UK Mainland Standard

  • Customer also reviewed:
  • Wall Mounted Rotating Soap
Service
Product

Item was out of stock, but was e-mailed when back in stock, and after ordering was dispatched very efficiently.

No Comment
05-Feb

UK Mainland Standard

  • Customer also reviewed:
  • Egg Run in Clay
  • Set of 3 Glass Tap Water Glasses
  • etc.
Service
Product
Latest
Service
Product

Please see comment for water glasses below. The service I received once I had made contact re damaged water glasses was excellent and very prompt. Thank you. (I would definitely use Garden Trading again!)

05-Feb-2016
A good company

Read more
No Comment
05-Feb

UK Mainland Standard

  • Customer also reviewed:
  • Wall Mounted Rotating Soap
Service
Product

Service rating : Package arrived very quickly and packaging was lovely made it look special and that someone had taken a little care rather than just throwing it in a box.
Product: Product is perfect and as I had hoped it would be, I would certainly recommend.

No Comment
04-Feb

UK Mainland Standard

  • Customer also reviewed:
  • Hambledon Raw Oak Shelf Ladder
Service
Product

Service rating : good range of furniture
Product: delivered within the stated time

No Comment
04-Feb

UK Mainland Standard

  • Customer also reviewed:
  • Wall Mounted Rotating Soap
  • Replacement Soap
Service
Product

Lovely range of products

No Comment
04-Feb

UK Mainland Standard

  • Customer also reviewed:
  • Wall Mounted Rotating Soap
Service
Product

Service rating : Excellent
Product: The screws for this lovely item was let down and I did report this as the item was costly.

No Comment