Garden Trading Reviews

Consumer ratings of Garden Trading

Feedback for www.gardentrading.co.uk has been compiled from 2136 Customer Reviews

  • Feefo member since
  • 18/01/2013
  • At Garden Trading our focus is to design and produce everyday, functional accessories and lighting for the home and garden, without having to compromise of style. We are passionate about making products that will stand the test of time, and earn you plenty of compliments from your friends too!

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gardentrading.co.uk
7 Minute(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Compost Bucket in Charcoal
Service
Product

Well packaged and very quick delivery

No Comment
11 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Enamel Espresso Mug in Clay
  • Enamel Milk Pan in Clay
  • etc.
Service
Product

Service rating : Thanks
Product: Thanks

No Comment
20 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Hearth Brush
  • Glass Bottle - Tap Water
  • etc.
Service
Product

Love garden trading products but unfortunately 2 out of 6 products ordered were faulty.however,apologies and replacements were swiftly dealt with.no problems and would still keenly shop with garden trading again because of excellent service.

No Comment
20 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Ceramic Salt Cellar & Wooden Spoon in Shutter Blue
  • Glass Spoonful of Sugar Dispenser
  • etc.
Service
Product

all good, well packed in tons of bubble and arrived exactly when the text said!

No Comment
21 Hour(s) ago

UK Mainland Next Day

  • Customer also reviewed:
  • Kindling Bucket in Metal in Clay
Service
Product

excelent

No Comment
23 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Cornbury Votive in Extra Large
Service
Product

Very quick and easy, well packaged/protected
Thanks

No Comment
24 Hour(s) ago

Click and Collect

  • Customer also reviewed:
  • Square Glass Storage Jar in Clay 12cm
Service
Product

rapid well packaged delivery

No Comment
27 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Set of 3 Tapas Jars
Service
Product

Products mostly good, although I once ordered a light fitting via Achica.com and when it arrived the colour was nothing like the photograph or as described. I had to return this, did not get return costs refunded. I have since done very little shopping with Achica (having previously done lots) and reduced my trust in Garden Trading. I am re-growing this by a couple of orders recently placed.

Read more
No Comment
39 Hour(s) ago

UK Mainland Next Day

  • Customer also reviewed:
  • Pimlico Wall Lamp in Glass
  • Glass Pendant Petit Paris Light
  • etc.
Service
Product

Service rating : Great product and service
Product: Very efficient

No Comment
45 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Tapered Rattan Log Basket
Service
Product

Service rating : very Good
Product: simple ordering process and delivered swiftly, with good notification of delivery date and 1 hour delivery window.

No Comment
17-Dec

UK Mainland Standard

  • Customer also reviewed:
  • Round Cake Stand in Clay
Service
Product

Service rating : Good
Product: Yes it seems fine

No Comment
17-Dec

UK Mainland Standard

  • Customer also reviewed:
  • Grown in the UK Bucket in Gooseberry
  • Utility Bucket in Chalk
Service
Product

Service rating : Easy to follow web site goods as described
Product: Delivery excellent arrived when said it would

No Comment
16-Dec

UK Mainland Standard

  • Customer also reviewed:
  • Giverny Thermometer in Coffee Bean
  • Large Square Log Basket in Rattan
Service
Product

All was good.

No Comment
16-Dec

UK Mainland Standard

  • Customer also reviewed:
  • Compost Bucket in Clay
  • Kindling Bucket in Metal in Clay
Service
Product

Absolutely fine!

No Comment
16-Dec

UK Mainland Standard

  • Customer also reviewed:
  • Shoeshine Box in Chalk
Service
Product

Service rating : All perfect
Product: Product fine, although not yet used

No Comment
16-Dec

UK Mainland Standard

  • Customer also reviewed:
  • Matches Box In Charcoal
Service
Product

Service rating : excellent service
Product: packaging excessive large box for small product wastefull

No Comment
15-Dec

UK Mainland Standard

  • Customer also reviewed:
  • Spherical Light Bulb
  • Firelighter and Matchbox set Charcoal
  • etc.
Service
Product

Lack of reply to email to customer services is poor

Read more
Many thanks for your feedback.

We aim to consistently provide a high level of service and quality and I can only apologise that on this occasion we have not delivered.

I have checked our Customer Service mailbox and cannot see any emails from your address so I can only apologise that this has not been received. Please feel free to contact us by phone with your query, or try and drop us another email to customerservices@gardentrading.co.uk.

Please accept my full apologies for any inconvenience caused.

Kind Regards

Garden Trading
15-Dec

UK Mainland Standard

  • Customer also reviewed:
  • Mini Bin with Nickle Handles in Clay
  • Large Black Wire Basket
Service
Product

Will be using again, now I have found them

No Comment
15-Dec

UK Mainland Standard

  • Customer also reviewed:
  • Rush Kindling Basket
Service
Product

Service rating : Ordered and received within 4 days, no issues and well packed.
Product: First order but really pleased

No Comment
15-Dec

UK Mainland Standard

  • Customer also reviewed:
  • Trio of Paris Ceiling Light
  • Battersea Light in Clay
  • etc.
Service
Product

Service rating : Very efficient and order came within a few days.
Product: I don't see why the delivery is free for orders over £50 but you have to pay for returns. It would discourage me from buying again.

Read more
Many thanks for your feedback.

I am very pleased to hear that your shopping experience with Garden Trading was efficient.

We do offer free returns for smaller items, and for these we include a freepost returns label with the order. Unfortunately, we are currently unable to cover the cost of larger returns, however hopefully this may be a service we are able to offer in the future.

Please accept my apologies for any inconvenience caused.

Kind Regards

Garden Trading
15-Dec

UK Mainland Standard

  • Customer also reviewed:
  • Apple Press
Service
Product

Delivery was very prompt, within two days of the order. Very good.

No Comment
15-Dec

UK Mainland Standard

  • Customer also reviewed:
  • Mini Bin with Nickle Handles in Chalk
Service
Product

Service rating : Website is good to look at, goods are well packed, and arrive on time
Product: Excelent

No Comment
15-Dec

UK Mainland Standard

  • Customer also reviewed:
  • Large Seed Box in Clay
Service
Product

This arrived on time and was well packaged.

No Comment
14-Dec

UK Mainland Standard

  • Customer also reviewed:
  • Small Pet Bin in Clay
  • Tapas Board in Beech with 3 Ceramic Pots
Service
Product

Service rating : the website is rather hard to find specific items.....a lot of scrolling up and down
different categories but i got there in the end. Also asked for some technical info on a lighting item.i was called back with the info. i will order this item in the new year when the xmas madness is over thank you
Product: Delighted....i had asked to make sure they did not have damage on before despatch and were packed properly and they had obviously checked them and packed them very well....despite the transit box having a cruched corner! very relieved when I opened it to find all was good inside.

Read more
No Comment
14-Dec

UK Mainland Standard

  • Customer also reviewed:
  • Enamel Coffee Pot in Shutter Blue
Service
Product

Service rating : Website fine; products easy to find; product arrived safely having been packed extremely well
Product: Products good, some a little twee but on the whole they represent good value.

No Comment