Garden Trading Reviews

Consumer ratings of Garden Trading

Feedback for www.gardentrading.co.uk has been compiled from 4085 Customer Reviews

  • Feefo member since
  • 18/01/2013
  • At Garden Trading our focus is to design and produce everyday, functional accessories and lighting for the home and garden, without having to compromise of style. We are passionate about making products that will stand the test of time, and earn you plenty of compliments from your friends too!

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gardentrading.co.uk
4 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Folding Bistro Bench - Dorset Blue
  • Picnic Table in Dorset Blue
Service
Product

Very good.

No Comment
6 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Glass Bottle - Tap Water
Service
Product

Service rating : .,.
Product: ,...

No Comment
6 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Aldsworth Pot Ladder
Service
Product

Swift delivery good packing good tracking

No Comment
21 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Enamel Butter Dish in Shutter Blue
  • Ceiling Clothes Dryer
Service
Product

Garden Trading are fantastic, the products have arrived and I'm really pleased with them, Sadly it took DPD three attempts to deliver the items, through no fault of mine. I ensured someone was home on each occasion too, which was a real inconvenience. The first attempt I was informed the van broke down. Second attempt resulted in the delivery driver not being able to find the property apparently (despite having regular deliveries here with no issues before). I had to contact DPD to ask if they needed directions and pointed out it would have been nice if they had contacted me and pointed out to them how bad it looked on both DPD and Garden Trading. Each time DPD automatically gave me a new delivery date and it said that I had requested the new date, which I hadn't. Not impressed at all with the delivery.

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No Comment
22 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Post Box with Lock in Galvanised Steel
Service
Product

Service rating : Absolutely no problems.
Product: Great, thanks

No Comment
24 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Aldsworth Pot Ladder
Service
Product

Service rating : Contacted by email for a VAT receipt, response was very quick and helpful
Product: Very prompt delivery

No Comment
29 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Compost Bucket in Charcoal
Service
Product

Service rating : User friendly website - good packaging to avoid damage
Product: Very pleased with the compost bin - looks great on my worktop!

No Comment
32 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Chedworth Shoe Locker
Service
Product

Service rating : The website was easy to use.
Product: I had anticipated being informed when the item was on its way, but it was delivered without me knowing it was coming! Luckily we were home.

No Comment
43 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Rocking Deck Chair - Suffolk Stripe
Service
Product

Service rating : Fast delivery and excellent customer service when I had an issue with one of the chairs
Product: Arrived whe,n they said they would.

No Comment
27-Jun

UK Mainland Standard

  • Customer also reviewed:
  • Enamel Butter Dish in Shutter Blue
Service
Product

Arrived swiftly and well packaged

No Comment
26-Jun

UK Mainland Standard

  • Customer also reviewed:
  • Large Barrington Obelisk Plant Support in Raw Metal
  • Medium Barrington Obelisk Plant Support in Raw Metal
Service
Product

Service rating : The only downside to my order was that, being a large item, I could not do next day delivery. I was concerned that being out at work I would not be home to take order in. However, I was told by text the day it was going to be delivered, and I had the opportunity to change this which is what I did. Also, on the day I got a text which specified an hour in which I would receive delivery. I thought this was excellent.
Product: I have placed both obelisks in my garden and they look fantastic, I haven't even started climbing any plant up them but they still look great. I was concerned that they may not be sturdy and blow over or tilt but they are well built and easy to put in place. The only issue I have is that the medium obelisk had already had a lot of rust on it, whilst the large didn't so they looked different but I am sure it will catch up.

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No Comment
24-Jun

UK Mainland Standard

  • Customer also reviewed:
  • Medium Barrington Obelisk Plant Support in Raw Metal
Service
Product

Product good quality. Arrived quickly and well packaged.

No Comment
24-Jun

UK Mainland Standard

  • Customer also reviewed:
  • Hanborough Adjustable Bar Stool - Reclaimed Elm
Service
Product

The product was out of stock after we were told it was in stock
And now it's discontinued !

No Comment
23-Jun

UK Mainland Standard

  • Customer also reviewed:
  • Wall Mounted Rotating Soap
Service
Product

Good

No Comment
23-Jun

UK Mainland Standard

  • Customer also reviewed:
  • Barrington Full Hoop Plant Support
Service
Product

Service rating : Website easy to use, arrived on time.
Product: Yes would recommend to others.

No Comment
22-Jun

UK Mainland Standard

  • Customer also reviewed:
  • Large Hook Rail in Clay
  • Large Hook Rail - Dorset Blue
  • etc.
Service
Product

Service rating : All good
Product: All good

No Comment
22-Jun

UK Mainland Standard

  • Customer also reviewed:
  • Wooden Dibber
  • Small Star Doormat
  • etc.
Service
Product

Service rating : Good everthing arrived safelty well packaged
Product: Good

No Comment
22-Jun

UK Mainland Standard

  • Customer also reviewed:
  • Aldsworth Outdoor Storage Box - Large
Service
Product

Not arrived yet!So ignore ratings

No Comment
22-Jun

UK Mainland Standard

  • Customer also reviewed:
  • Bistro Set Table & 2 Chairs in Dorset Blue
  • Bistro Set Table & 4 Chairs in Dorset Blue
Service
Product

Service rating : I had a very bad experience unfortunately. The first order arrived damaged so was refused. All 3 boxes were ripped and the products were damaged. I was then given 2 dates for re-delivery but both were cancelled without me being told! When it finally came one parcel was again damaged so finally after 6 attempts I received my order. Kayleigh in customer service was very helpful throughout and as I explained to her it was the packaging that was at fault. I sent her photos. I have to say it has put me off ordering again.
Product: I love your products but was very frustrated by the problems above.

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No Comment
22-Jun

UK Mainland Standard

  • Customer also reviewed:
  • Whitstable Small BBQ
Service
Product

Service rating : Delivery was fast and efficient, and the parcel was well packed to protect the contents
Product: I only really wanted the one item but the catalog and website had some nice looking stuff.

No Comment
22-Jun

UK Mainland Standard

  • Customer also reviewed:
  • St Ives Swan Neck Light in Galvanised
  • Chatham Round Bulk Head Light
Service
Product

Service rating : All excellent. Very courteous and efficient on-line service.
Shepton Mallet experience was not so good.
Product: Great products, well packaged. Delivery was quick.

No Comment
21-Jun

UK Mainland Standard

  • Customer also reviewed:
  • Mini Bin with Nickle Handles in Chalk
Service
Product

Service rating : Very quick and efficient
Product: Lovely product, as always

No Comment
21-Jun

UK Mainland Standard

  • Customer also reviewed:
  • Extra Large Post Box - Slate
Service
Product

Service rating : Very speedy reply to my query.
Product: Excellent, wasn't sure if you would actually deliver to Northern Ireland but no issues.

No Comment
21-Jun

Europe Zone2

  • Customer also reviewed:
  • St Ives Down Light
Service
Product

Great Service. Deliberier very quick

No Comment
21-Jun

UK Mainland Standard

  • Customer also reviewed:
  • Steamer Chair in Suffolk Stripe
Service
Product

Service rating : have ordered previously from Garden Trading. Web site easy to navigate, most items good quality and arrive promptly
Product: delivery was very prompt although I received no notification of when it would arrive.

No Comment