Garden Trading Reviews

Consumer ratings of Garden Trading

Feedback for www.gardentrading.co.uk has been compiled from 1948 Customer Reviews

  • Feefo member since
  • 18/01/2013
  • At Garden Trading our focus is to design and produce everyday, functional accessories and lighting for the home and garden, without having to compromise of style. We are passionate about making products that will stand the test of time, and earn you plenty of compliments from your friends too!

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gardentrading.co.uk
1 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Firelighter and Match Box Set in Clay
  • Matches Box in Clay
  • etc.
Service
Product

Great. Very quick delivery and helpful customer service, who are responsive on email.

No Comment
4 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Taynton Post Box in Clay
Service
Product

Service rating : Placed an order on Friday, received an email on Monday telling me the item had been dispatched and it arrived on Tuesday - very fast service
Product: A little difficult to install but a good product overall

No Comment
10 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Grand Paris Pendant Light
  • GLS Light Blub
  • etc.
Service
Product

Service rating : Yes, excellent thank you
Product: Well up to your usual exceptional standard

No Comment
24 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • St Ives Harbour Light
Service
Product

Service rating : Excellent company customer service and beautiful products.
Product: Great product, Excellent and quick delivery. Fantastic sale price!

No Comment
42 Hour(s) ago

UK Mainland Standard

  • Customer also reviewed:
  • Meriden Pendant Light in Clay
  • GLS Light Blub
Service
Product

Service rating : Even though the product did not match the website colour the customer service agent was very understanding and waived the collection fee. This has saved the day, I would certainly shop here again.
Product: Delivery was quick and the collection was very quick too.

No Comment
30-Oct

UK Mainland Standard

  • Customer also reviewed:
  • Kitchen Timer in Clay
Service
Product

Service rating : They were very polite and helpful and dealt with problem quickly
Product: It looked good in my kitchen

No Comment
30-Oct

UK Mainland Standard

  • Customer also reviewed:
  • Coal Bucket in Charcoal
Service
Product

Service rating : great website, speedy delivery, very well packed.
Product: great products, would recommend to others.

No Comment
30-Oct

UK Mainland Standard

  • Customer also reviewed:
  • Ironing Board & Cover Set
Service
Product

Service rating : I'd had my eye on the wooden ironing board for some time. When I was offered a discount voucher I decided to buy. Absolutely no problems with the order, and it arrived before expected. But the cardboard outer packaging was ripped and dunched. Inside the packaging was fine and my board undamaged.
Product: Wonderful! It's a bit awkward and heavy to put up, but I'm sure that'll improve. Ironing on it is a pleasure.

Read more
No Comment
29-Oct

UK Mainland Standard

  • Customer also reviewed:
  • St Ives Swan Neck Light in Galvanised
Service
Product

Service rating : Simple transaction
Product: Quick delivery

No Comment
29-Oct

UK Mainland Standard

  • Customer also reviewed:
  • Zig Zag Dryer
  • Gauntlet Gloves
Service
Product

Service rating : Good before and after service
Product: Expected better quality products for the money

No Comment
29-Oct

UK Mainland Standard

  • Customer also reviewed:
  • Square Glass Storage Jar in Clay 16cm
  • Square Glass Storage Jar in Clay 24cm
  • etc.
Service
Product

Good

No Comment
29-Oct

UK Mainland Standard

  • Customer also reviewed:
  • Ceramic Birdhouse in Clay
  • Tea Time Caddy in Chalk
Service
Product

Excellent service. Would definitely buy from Garden Trading again.

No Comment
28-Oct

UK Mainland Standard

  • Customer also reviewed:
  • Sheila Maid ® Ceiling Clothes Dryer
Service
Product

The website was very easy to use and no problem entering a voucher for money off. I was amazed at the speed of the delivery.

No Comment
28-Oct

UK Mainland Standard

  • Customer also reviewed:
  • Post Box With Lock in Clay
  • Paris Pendant Light
  • etc.
Service
Product

Service rating : great site, easy to navigate,.
Product: lovely products, saw them in a magazine, arrived very well packaged and just as seen in pics.

No Comment
28-Oct

UK Mainland Standard

  • Customer also reviewed:
  • Small Ardingly Colander in Chalk
  • Round Cake Tin in Charcoal
  • etc.
Service
Product

Service rating : website easy to use. very quick service.
Product: good quality - well packaged. Delivered quickly

No Comment
28-Oct

UK Mainland Next Day

  • Customer also reviewed:
  • Barn Light in Black
  • GLS Light Blub
Service
Product

Service rating : Good website with just the products I was looking for. Not everything in stock but plenty to choose from.
Product: Great service. Fast.

No Comment
27-Oct

UK Mainland Standard

  • Customer also reviewed:
  • Bakewell Measuring Jug in Flint
Service
Product

Web site was very easy to use and the package arrived very quickly.

No Comment
27-Oct

UK Mainland Standard

  • Customer also reviewed:
  • Apple Press
Service
Product

How ever you did say I would receive a message stating a 1hour delivery window which I didn't receive, as it happens this wasn't a problem on this occasion

No Comment
27-Oct

UK Mainland Standard

  • Customer also reviewed:
  • Tide Clock in Chalk
Service
Product

Service rating : Good products, good website, efficient dispatch, but quality control on inspection items before dispatch very poor.
Product: Good products, but two out of five items bought in the last three months have been dispatched in a damaged state.

Read more
Many thanks for your feedback.

I am very sorry that you have received sub-standard products from Garden Trading. We do aim to consistently provide a high level of quality and service and I can only apologise for not delivering this on more than one occasion.

We do aim to check all items before dispatching however during busy periods this is not always possible. I do however appreciate this is extremely frustrating for you and I can only apologise.

Kind Regards
Garden Trading

26-Oct

UK Mainland Standard

  • Customer also reviewed:
  • Square Glass Storage Jar in Clay 12cm
  • Square Glass Storage Jar in Clay 16cm
  • etc.
Service
Product

Service rating : Order arrived very well packaged-one item missing. Spoke to customer services[?]apologies and it arrived the next day. Super service.
Product: great stuff-would and have recommended it to friends.

No Comment
26-Oct

UK Mainland Standard

  • Customer also reviewed:
  • Individual Fruit Box
Service
Product

Service rating : Yes
Product: Good

No Comment
25-Oct

UK Mainland Standard

  • Customer also reviewed:
  • Glass Bottle - Tap Water
Service
Product

Service rating : As expected
Product: Very good

No Comment
24-Oct

UK Mainland Standard

  • Customer also reviewed:
  • GLS Light Blub
  • Double Paris Light in Glass Pendant
Service
Product

parcel arrived on time. Website easy to use. Well packaged. Overall very pleased with service.

No Comment
24-Oct

UK Mainland Standard

  • Customer also reviewed:
  • Paris Pendant Light
  • GLS Light Blub
Service
Product

Service rating : Very impressed with the service of garden trading have recommended them all my friends
Product: Arrived exactly when they said it would, very prompt

No Comment
23-Oct

UK Mainland Standard

  • Customer also reviewed:
  • Paris Pendant Light
  • GLS Light Blub
Service
Product

Service rating : Excellent so far, not put the lights up yet so will see
Product: excellent service

No Comment