Garden Trading Reviews

Consumer ratings of Garden Trading

Feedback for www.gardentrading.co.uk has been compiled from 5011 Customer Reviews

  • Feefo member since
  • 18/01/2013
  • At Garden Trading our focus is to design and produce everyday, functional accessories and lighting for the home and garden, without having to compromise of style. We are passionate about making products that will stand the test of time, and earn you plenty of compliments from your friends too!

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gardentrading.co.uk
7 Hour(s) ago

Grand Paris Pendant Light - Glass

Service
Product

Service rating : Good website and product description delivered on time
Product: As a retired electrician I have put up hundreds of light fittings, these are really installation friendly with plenty of room for terminations.

No Comment
34 Hour(s) ago

Florist Bucket, Large in Charcoal - Steel

  • Customer also reviewed:
  • Florist Bucket, Medium in Charcoal - Steel
Service
Product

Service rating : Inspirational website with beautiful photography. Fast delivery, well packaged and left in my safe place. Always feel confident ordering from GT
Product: Great quality at a good price

No Comment
21-May

Aldsworth Outdoor Storage Box - Large

  • Customer also reviewed:
  • Heart Doormat - Large
  • Slatted Doormat - Wooden
Service
Product

Service rating : Good service, products arrived on time and the delivery chaps offered to take the packages to my back garden which was very useful as the storage box is heavy.
Product: Good looking product it is solid and well made. I am hoping it will last many years.

No Comment
20-May

Barrington Large Obelisk Plant Support - Raw Metal

  • Customer also reviewed:
  • Barrington Extra Large Obelisk Plant Support - Raw Metal
Service
Product

Service rating : 5 star rating
Product: Excellent

No Comment
20-May

Battersea Bench

Service
Product

Service rating : Excellent service
Product: The bench was perfect just what we wanted

No Comment
20-May

Bistro Seat Pad - Clay Stripe

  • Customer also reviewed:
  • Rive Droite Bistro Set, Small in Dorset Blue - Steel
Service
Product

Very good service and delivery

No Comment
20-May

Wooden Tray - Drinks Anyone?

Service
Product

Service rating : I had a very approachable and efficient service when placing the order. I was told immediately that the postage to be charged would cover the two items.
Product: Very retro good quality trays. I am pleased with them and bought them for presents but I am sure they will be enjoyed by the receprients

Read more
No Comment
20-May

Folding Bistro Bench in Clay - Steel

Service
Product

Service rating : Very efficient in ordering and delivery process
Product: Seems to be exactly as advertised from first sight and looks well made

No Comment
19-May

Set of 2 Bistro Chairs in Charcoal - Steel

Service
Product

Service rating : What one expect
Product: Product as expected

No Comment
19-May

Devonport Bulk Head Light - Brass

Service
Product

Service rating : Easy to use website and delivered when promised. My house is full of Garden Trading products - I love this company!
Product: The quality is top notch - really solid and weighty. I am very pleased and would highly recommend this very smart light to others.

No Comment
19-May

Rocking Deck Chair in Green Stripe - Beech

Service
Product

I was unable to track my product once it had been delivered to the delivery service using the Garden Trading website. Perhaps, after it leaves them they relinquish responsibility, but then again, I did not contact them to question any of this and the product arrived as expected...so no problem in the end.

Read more
No Comment
18-May

Wash Up Tidy - Dorset Blue

  • Customer also reviewed:
  • Utility Bucket - Dorset Blue
Service
Product

Service rating : Excellent service
Product: Excellent product

No Comment
18-May

Dean Street Set in Charcoal - Steel

Service
Product

Service rating : Ordering online was easy and follow up re delivery was good.
Product: The product arrived on the due date and we were more than happy with the items.

No Comment
18-May

Vence Window Box, Small - Steel

Service
Product

Service rating : all fantastic thank you
Product: exactly as described

No Comment
18-May

Bibury Table Top Planter, Extra Large - Galvanised Steel

Service
Product

Service rating : always superb quality products
Product: huge, very useful planter

No Comment
18-May

Northcote Outdoor Storage Box - Charcoal

Service
Product

Service rating : Lack of communication and they are asking my feedback before delivery!
Product: I haven't actually received the product yet...

No Comment
18-May

Chiswick Wall Light - Clay

Service
Product

Service rating : I needed these lights quickly and arranged to click and collect. I was able to collect them within the hour. Great service.
Product: The lights are lovely, though the colour is greener than I expected.

No Comment
17-May

Grosvenor Light - Charcoal

Service
Product

Service rating : Great service light arrived when you said it would
Product: Great light looks good on the walll

No Comment
17-May

Hungarian Settle Bench Small - Charcoal

Service
Product

Service rating : Order was handled well and arrived when it was due, disappointed that they didnt take packaging away.
Product: Its quality is okay, so between poor and good. there are a couple of paint defects

No Comment
17-May

Chedworth 6 Shoe Locker

Service
Product

Service rating : Very easy to place an order. Kept informed at all times of expected delivery date.
Product: Gorgeous and great value piece of furniture. Dimensions are perfect.

No Comment
16-May

Galvanised Doormat - Large

  • Customer also reviewed:
  • Set of 3 Pots on Tray - Clay
  • Cornbury Cookie Jar with Cork Lid and Slate Tag
  • etc.
Service
Product

Service rating : Great
Product: Great product

No Comment
16-May

Ice Bucket - Chalk

Service
Product

As Above

No Comment
16-May

Woodstock Wine Rack - Raw Oak

  • Customer also reviewed:
  • Wooden Tray - Drinks Anyone?
  • Strand Down Light in Charcoal
Service
Product

Service rating : Great service
Product: Great product

No Comment
16-May

Rive Droite Bistro Set, Small in Clay - Steel

  • Customer also reviewed:
  • Bistro Seat Pad - Green Stripe
Service
Product

Service rating : Website was easy to use. Ordering straightforward and very efficient service. The products were ordered Saturday morning and arrived on Tuesday.
Product: Love this set. Colour is perfect. Contrasts well against the greens in the garden. Big enough for lunches and dinners for two.

Read more
No Comment
16-May

Ash Bucket - Charcoal

Service
Product

Service rating : Order process, delivery, packaging all good.
Product: Badly fitting lid completely spoils what is otherwise a good product. Very disappointing.

Read more
Many thanks for your feedback.

We aim to consistently provide a high level of service and quality and I can only apologise that on this occasion we have not delivered.

If you are unhappy with the quality of the item you have received I can certainly arrange for this to be collected and replaced if you wish? If so, please do contact our Customer Service Team at customerservices@gardentrading.co.uk with your order number and a member of the team will be happy to assist.

Please accept my full apologies for the disappointment caused.

Kind Regards

Garden Trading