GANT Reviews

Consumer ratings of GANT

Feedback for www.gant.co.uk has been compiled from 17075 Customer Reviews

  • Feefo member since
  • 11/05/2010
  • The Gant premium lifestyle brand combines American casualness with European elegance. The company's values are based on its authentic American East Coast heritage, dating back to the launch of the brand in 1949. Since then the brand has been further developed, taking influence from Europe, and is now a truly global brand. Gant offers full ranges of clothing for men, women, and children. In addition, Gant branded watches, footwear, eyewear, fragrances and home furnishings are designed and marketed by licensees

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gant.co.uk
4 Minute(s) ago

Solid Cotton Slipover Sweater - red

no problems item at store for pickup

No Comment
49 Minute(s) ago

Solid Polo Shirt - blue

Great service as always

No Comment
52 Minute(s) ago

Solid Polo Shirt - white

  • Customer also reviewed:
  • Cotton Cable Polo - blue

Great service

No Comment
10 Hour(s) ago

Solid Lambswool Crew Sweater - blue

  • Customer also reviewed:
  • Donegal Textured Wool Blend Crew Sweater - grey
  • Lightweight Lambswool V-neck Jumper - blue

I placed an order on the web but the system said there was no connection to PayPal and to go back to the previous page and try again. I subsequently got emails from PayPal to advise that Gant had processed the order and taken the money 3 times. It then took Gant 5 days to get the extra money back to me.
It took Gant 4 days to process my order and then advised me 4 days after my order that one of my items was by then out of stock.

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No Comment
11 Hour(s) ago

Cotton Cable Crew Sweater - blue

Excellent speed of service.

No Comment
12 Hour(s) ago

Midlength Jacket - brown

Good service

No Comment
13 Hour(s) ago

The Crüe Sweater - green

Good service, quick delivery.

No Comment
14 Hour(s) ago

Topspin Striped Oxford Shirt - blue

  • Customer also reviewed:
  • New Haven GANT Chino Pants - blue
  • Jason Comfort Jeans - blue
  • etc.

Good service

No Comment
15 Hour(s) ago

Printed Down Jacket - black

Very quick good delivery

No Comment
15 Hour(s) ago

Breton Oxford Short-Sleeved Shirt - blue

Despite problem on web site, gant sorted without a problem

No Comment
16 Hour(s) ago

The Midlength Jacket - blue

Latest

abit of a nightmare with website the day I ordered but they sorted it real quick


07-Feb-2016
great

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No Comment
17 Hour(s) ago

Solid Pique Short Sleeve Polo - white

Always excellent service!

No Comment
18 Hour(s) ago

Lambswool Cable Crewneck Sweater - blue

Excellent service package arrived in good time nice presentation and the jumper is lovely will be using again

No Comment
18 Hour(s) ago

Cotton Wool V-Neck Sweater - blue

Following my last on-line order and to a computer problem, I required the help and support of the Gant Customer Service team. Using the contact details provided I found it virtually impossible to speak to anyone because the phone, apart from on one occasion, always rang through to voicemail. Despite numerous messages left requesting a call back such a call back did not and has not happened. Given my failure on the telephone, I then resorted to email communication and the standard and helpfulness of the odd email reply I did receive was a disgrace. On one occasion I wrote back asking for an explanation of an email that I'd received from Gant Customer Service and needless to say I have not received a reply! After some delay my order has now been delivered and I couldn't be bothered to take the matter any further. It's a great product but given this last experience I haven't yet decided whether I'll be a returning customer in the future. It will be interesting to see if I receive any sort of response to this item of feedback.

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No Comment
18 Hour(s) ago

Zig Zag Crew Neck Sweater - grey

I would appreciate a more generous return policy, with more time allowed in order to receive a refund. I buy products for my children, whom I don't see very often, so it would be good to extend the length of time to qualify for refund.

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No Comment
18 Hour(s) ago

Solid Lambswool Woven Scarf - pink

  • Customer also reviewed:
  • Alpaca Blazer - grey
  • Solid Polo Shirt - white

Excellent customer service would highly recommend using this company

No Comment
18 Hour(s) ago

Wave Print Blouse - blue

  • Customer also reviewed:
  • Pansy Print Voile Straight Shirt - blue

Good comms, fast delivery

No Comment
19 Hour(s) ago

Citadel Chinos - green

Delivered as promised and collected (for a different size) promptly.

No Comment
21 Hour(s) ago

Sacker Rib Half Zip Collar Sweater - blue

  • Customer also reviewed:
  • Barstripe Heavy Polo - white
  • Breton Stripe Heavy Polo - cream

I received an email telling me my package had been despatched. 24 hours later I received another email saying not all the items were in stock.

No Comment
21 Hour(s) ago

Solid Cotton Slipover Sweater - grey

Completely satisfied thank you.

No Comment
21 Hour(s) ago

Solid Cotton Zip Cardigan - grey

  • Customer also reviewed:
  • Sacker Rib Half Zip Collar Sweater - blue
  • Sacker Rib Crewneck Sweater - grey

Grand

No Comment
21 Hour(s) ago

Pinstripe Poplin Fitted Spread Collar Shirt - blue

  • Customer also reviewed:
  • Connecticut Comfort Jean - blue

Fantastic service, one of the items was found to be out of stock but I was notified and not charged for the item so didn't have a delay whilst I got a refund.

No Comment
22 Hour(s) ago

Cotton Chinos - brown/cream

Great quality, well fitting clothes

No Comment
22 Hour(s) ago

Solid Cotton Slipover Sweater - grey

Very Bad. I Have Email 5 To 6 Times No Reply And On Line Service I Ordered No Comfirm After 2 Houre Receved 3 Email With 3 Order. Thank You. Mohammed Talukdar.

No Comment
22 Hour(s) ago

Slim Fit Classic Chinos - blue

Good service, easy ordering and rapid delivery

No Comment