GANT Reviews

Consumer ratings of GANT

Feedback for www.gant.co.uk has been compiled from 19917 Customer Reviews

  • Feefo member since
  • 11/05/2010
  • The Gant premium lifestyle brand combines American casualness with European elegance. The company's values are based on its authentic American East Coast heritage, dating back to the launch of the brand in 1949. Since then the brand has been further developed, taking influence from Europe, and is now a truly global brand. Gant offers full ranges of clothing for men, women, and children. In addition, Gant branded watches, footwear, eyewear, fragrances and home furnishings are designed and marketed by licensees

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gant.co.uk
15 Minute(s) ago

Pinpoint Shadow Plaid Shirt - pink

  • Customer also reviewed:
  • Tech Prep Dobby Tattersall Shirt - blue

Very good service

No Comment
55 Minute(s) ago

Regular Straight Desert Jeans - black

  • Customer also reviewed:
  • The Perfect Oxford Shirt - blue
  • Poplin Gingham Check Shirt - blue
  • etc.

Only this time I ordered trousers size 38/32 and they came 38/30 so will have to send them back.

No Comment
1 Hour(s) ago

Collegiate Crewneck Sweatshirt - red

Great communication and speed of delivery

No Comment
3 Hour(s) ago

Regular Straight Twill Jeans - black

  • Customer also reviewed:
  • Crewneck Sweatshirt - blue

excellent

No Comment
12 Hour(s) ago

Lambswool Tartan Scarf - grey

Fast efficient service

No Comment
13 Hour(s) ago

SOLID T-SHIRT - blue

  • Customer also reviewed:
  • NHCT T-Shirt - cream

nn.

No Comment
18 Hour(s) ago

The Pinpoint Oxford Shirt - blue

Overall very good

No Comment
21 Hour(s) ago

Rope Textured Crewneck Jumper - blue

easy website to you use, beautiful gift wrapping

Read more
Thank you for taking the time to compose your feedback.
We really appreciate the feedback, and are delighted to hear that you are pleased with the service you have received. We really do put a lot of care into our products, presentation and service for our customers. Should there be anything that we can assist with. Please do not hesitate to contact, we would be more than happy to help.

GANT Customer Service
21 Hour(s) ago

New Jeans Belt

Good products combined with prompt delivery

No Comment
21 Hour(s) ago

Stretch Cotton Cable V-Neck Jumper - blue

Excellent service. Ordered one day... delivered the next at the exact time stated.

Read more
Thank you for taking the time to compose your feedback.
We really appreciate the feedback, and are delighted to hear that you are pleased with the service you have received. We really do put a lot of care into our products, presentation and service for our customers.

GANT Customer Service
21 Hour(s) ago

Solid Polo Shirt - grey

Good service online

Read more
Thank you for taking the time to compose your feedback.
We really appreciate the feedback, and are delighted to hear that you are pleased with the service you have received. We really do put a lot of care into our products, presentation and service for our customers. Should there be anything that we can assist with. Please do not hesitate to contact, we would be more than happy to help.

GANT Customer Service
22 Hour(s) ago

Birdie Madras Checked Shirt - blue

  • Customer also reviewed:
  • Cotton-Cashmere Polo Shirt - blue
  • Bleecker Indigo Madras Shirt - blue
  • etc.

Products arrived earlier than expected

No Comment
22 Hour(s) ago

The Americano Glencheck Blazer - blue

Extremely satisfied with garment quality good. Delivery excellent.

Read more
Thank you for taking the time to compose your feedback.
We really appreciate the feedback, and are delighted to hear that you are pleased with the service you have received. We really do put a lot of care into our products, presentation and service for our customers. Should there be anything that we can assist with. Please do not hesitate to contact, we would be more than happy to help.

GANT Customer Service
22 Hour(s) ago

Bonded Windcheater Jacket - blue

I returned the items because they were too big. I haven't had a confirmation yet that Gant have received the items back. Nor have I had any information about when replacement items will be sent to me. Very poor customer service.

Read more
Thank you for your feedback. Please may we advise it can take up to 10 working days for a return to be processed once a return reaches the warehouse, please see our terms and conditions for more information.
http://www.gant.co.uk/returns-information/
You will receive an email confirmation as soon as the return has been processed. Please do not hesitate to contact us if you have any further questions.

GANT Customer Service
32 Hour(s) ago

Regular Fit Chinos - blue

very fast delivery, excellent communication and superb packaging. very impressed

Read more
Thank you for taking the time to compose your feedback.
We really appreciate the feedback, and are delighted to hear that you are pleased with the service you have received. We really do put a lot of care into our products, presentation and service for our customers.

GANT Customer Service
35 Hour(s) ago

Sporty Cotton Mock Neck Jumper - orange/pink/red

Easy to order online lovely gift wrapped

Read more
Thank you for taking the time to compose your feedback.
We really appreciate the feedback, and are delighted to hear that you are pleased with the service you have received. We really do put a lot of care into our products, presentation and service for our customers. Should there be anything that we can assist with. Please do not hesitate to contact, we would be more than happy to help.

GANT Customer Service
42 Hour(s) ago

Solid Polo Shirt - blue

Excellent service until I have had to send back. Received an E-mail stating that goods have been received, nothing since then. Just called, and told it takes up to 10 working days to send exchange. Not good enough!! Cancelled order, return of my money will be 10 working days. Won't be buying GANT again.

Read more
Thank you for taking the time to provide us with feedback, we value your input. We are very sorry to hear that you are unhappy with your order. We can confirm that the return process may take up to 10 working days. We always try to action returns in an earlier time frame. We allow 10 working days so we do not disappoint.

GANT Customer Service
43 Hour(s) ago

Classic Paletot - blue

Ok in general but I requested advice from CS on comparison of two coats. I was not advised of the lack of lining on one if them. This was returned.

Read more
Thank you for taking the time to provide us with feedback, we value your input. We are very sorry to hear that you are unhappy with your order. We are very sorry that we did not advise about the lining of the jacket. We can confirm a lot of research goes into the production of each item. We can confirm that the lining is meant to be thinner on this jacket as the jacket is a slimline jacket. We aim to process all returns in a timely manner.

GANT Customer Service
45 Hour(s) ago

2-Pack Stretch Cotton Polka Dot & Solid Trunks - blue

easy to order and excellent delivery

Read more
Thank you for taking the time to compose your feedback.
We really appreciate the feedback, and are delighted to hear that you are pleased with the service you have received. We really do put a lot of care into our products, presentation and service for our customers. Should there be anything that we can assist with. Please do not hesitate to contact, we would be more than happy to help.

GANT Customer Service
46 Hour(s) ago

Original Barstriped Heavy Rugby Shirt - grey

Present arrived quickly and gift wrap was brilliant

No Comment
47 Hour(s) ago

Regular Fit Chinos - brown/cream

Very pleased but a shame about the colours mix up on the website.

Read more
Thank you for taking the time to compose your feedback.
We really appreciate the feedback, and are delighted to hear that you are pleased with the service you have received. We really do put a lot of care into our products, presentation and service for our customers. Should there be anything that we can assist with. Please do not hesitate to contact, we would be more than happy to help.

GANT Customer Service
27-Sep

Tech Prep Striped Oxford Shirt - blue

Your online customer service team told me you had everything I was looking for in size at the Kings Cross store, I needed the items quickly, the only thing you didn't have was the short which accordingly I ordered online for next day delivery, I received this ok and the service was excellent. However, having left the rest until the day I needed it because you had al items in stock at Kings Cross I turned up there only to find the Kings Cross store did not have half the items that I wanted in stock, which left me completely stuck. Initially, by a guy on the shop floor, I was told (despite having called your customer service team to check) that I should also have checked the Internet stock search, that was highly unhelpful and I totally disagree with it, I had called your customer service line and that conversation really should have sufficed. Fortunately, however, Michael from the flagship Regent Street store (currently closed) happened to be working there that day and he was absolutely fantastic, I cannot rate him highly enough, he was truly upset by what had happened, apologised profusely and did everything he possibly could (including ringing Bluewater warehouse to see if they could deliver to my office that day) to try and rectify the problem caused by your customer service team. Ultimately, I had to settle for ordering online and receiving it the next day, which was the day after my partners birthday, which was extremely frustrating not only because it was lost-birthday but because I spent over two hours in the Kings Cross store trying to resolve the issue with Michael and ultimately could have avoided the issue entirely by ordering online as I did with the shirt.

Read more
Thank you for taking the time to provide us with feedback, we value your input. We are very sorry to hear that you are unhappy with your order. We can confirm that a customer service representative will be in touch very shortly.

GANT Customer Service
26-Sep

Travel Jumper - black

  • Customer also reviewed:
  • Concealed Button Top - black
  • Fine Striped Shirt - blue

good delivery, but slow for returns to be credited to account.

Read more
Thank you for taking the time to provide us with feedback, we value your input. We are very sorry to hear that you are unhappy with your order. We will need to investigate to see if the item is deemed faulty. We can confirm that we aim to process all returns in a timely manner.

GANT Customer Service
26-Sep

Fine Striped Shirt - blue

quick service

No Comment
26-Sep

Shield Hooded Sweatshirt - grey

Excellent

Read more
Thank you for taking the time to compose your feedback.
We really appreciate the feedback, and are delighted to hear that you are pleased with the service you have received. We really do put a lot of care into our products, presentation and service for our customers. Should there be anything that we can assist with. Please do not hesitate to contact, we would be more than happy to help.

GANT Customer Service