Furniture Village Review

Consumer ratings of Furniture Village

Feedback for www.furniturevillage.co.uk has been compiled from14774 Customer Reviews

  • Feefo member since
  • 15/10/2010

  • We'd love the rating you see here to be 100% excellent at all times. That's why we're working harder than ever to make buying your new furniture as easy, enjoyable and rewarding as possible. Furniture Village has been helping customers live life in comfort for over 20 years. Home to a wide range of Britain's best loved furniture brands - including Ercol, G Plan, Vi-Spring and Tempur, our commitment to quality means real, lasting value for your money. Whether you shop online or in store, you'll have access to friendly, knowledgeable experts who really understand what they are selling and have your best interests at heart. From explaining different leathers and fabrics to helping you get a better night's sleep or making the most of the space in your home, they'll be happy to help.

  • Website
  • Go to Furniture Village

The rating shows just the review scores in the category or product area selected.

about.The percentage of all customers leaving a review who rated the service 'good' or 'excellent'.

Service

Pie Chart shows the reviews scores for 14774www.furniturevillage.co.uk

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

  • Review of REVOLVER SWV CHS SOFA RHF 35
  • Score

Anonymous Customer wrote on 13-Jun-2012

Whilst I appreciate that Furniture Village can only sell what the manufacturer sends them, because of many faults across all items, the complete order has been returned. I would have hoped that there would have been some sort of emphasis on quality control. If the manufacturer's are not told, albeit that they are in China, rubbish will continue to be sent to many unsuspecting buyers. We have been brave enough to re-order this again and wait a further 10-12 weeks for delivery, hoping that we do not have a repeat performance.

Furniture Village wrote on 14-Jun-2012

Good morning,

I am very sorry that your furniture arrived faulty, and a replacement has to be ordered for you.

Your comments have been forwarded to the relevant buyer, so that the points you have raised can be used, as part of the review process of both the model, and the supplier we source it from.

Thank you for your valued feedback.

Other reviews relating to this order

Review ofRatingCustomer Review

REVOLVER STORAGE STOOL 35

REVOLVER SWIVEL CHAIR 35

REVOLVER SWV CHS SOFA RHF 35