Anonymous Customer wrote on 13-Jun-2012
Whilst I appreciate that Furniture Village can only sell what the manufacturer sends them, because of many faults across all items, the complete order has been returned. I would have hoped that there would have been some sort of emphasis on quality control. If the manufacturer's are not told, albeit that they are in China, rubbish will continue to be sent to many unsuspecting buyers. We have been brave enough to re-order this again and wait a further 10-12 weeks for delivery, hoping that we do not have a repeat performance.
Furniture Village wrote on 14-Jun-2012
I am very sorry that your furniture arrived faulty, and a replacement has to be ordered for you.
Your comments have been forwarded to the relevant buyer, so that the points you have raised can be used, as part of the review process of both the model, and the supplier we source it from.
Thank you for your valued feedback.