Anonymous Customer wrote on 13-Jun-2012
Took a lot longer than expected for delivery and we had to chase up as were not advised about the delay. When doing so no one know what was happening, also there are never any staff in the Southampton store. We have not been given any details re care or assembly of our sofa.
Delivery team were excellent Prompt, efficient and friendly
Furniture Village wrote on 14-Jun-2012
I am very sorry for the unexpected delay with your furniture, and my apologies for the poor service you have received.
Your comments have been forwarded as part of our review process to improve our business.
Thank you for your feedback.