Furniture Village Review

Consumer ratings of Furniture Village

Feedback for www.furniturevillage.co.uk has been compiled from14832 Customer Reviews

  • Feefo member since
  • 15/10/2010
  • We'd love the rating you see here to be 100% excellent at all times. That's why we're working harder than ever to make buying your new furniture as easy, enjoyable and rewarding as possible. Furniture Village has been helping customers live life in comfort for over 20 years. Home to a wide range of Britain's best loved furniture brands - including Ercol, G Plan, Vi-Spring and Tempur, our commitment to quality means real, lasting value for your money. Whether you shop online or in store, you'll have access to friendly, knowledgeable experts who really understand what they are selling and have your best interests at heart. From explaining different leathers and fabrics to helping you get a better night's sleep or making the most of the space in your home, they'll be happy to help.

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  • Review of NEWARK CONSOLE
  • Score

Anonymous Customer wrote on 26-Jan-2012

The finishing on the console table is poor with glue marks between the joins clearly visible. I sent the first one back but the replacement one was almost as bad.

Furniture Village wrote on 26-Jan-2012



Thank you for returning your feedback form and bringing this matter to our attention.

I am extremely sorry that you have been disappointed with your replacement table, Furniture Village take great pride in offering our customers quality products, however in this instance we have clearly failed.

A copy of your feedback has been forwarded to the General Manager at the Online office asking her to call you, to agree how we can best resolve this as swiftly as possible.

Other reviews relating to this order

Review ofRatingCustomer Review

Furniture Village

Efficient and polite at all times. When I was unhappy with the quality of my console they immediately exchanged it for another one, no questions asked.