Furniture Barn Reviews

Consumer ratings of Furniture Barn

Feedback for www.furniture-barn.co.uk has been compiled from 5804 Customer Reviews

  • Feefo member since
  • 16/02/2011
  • Here at The Furniture Barn we have huge stocks and displays of quality Oak Furniture available - AT THE BEST VALUE IN THE UK! Whether you are looking for an oak bedside cabinet, table, or bookcase we have it! As well as outstanding quality oak furniture our prices speak for themselves. Our experts will be very happy to answer any questions you have, please call 01858 41 41 80 To give you an indication of just how big we actually are we've made some comparisons for you... We have the capacity to hold 20 Olympic sized pools! We are 2.5 times the size of Leicester City Football pitch!

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Reviews

DateProductRatingCustomer ReviewReply from www.furniture-barn.co.uk
10-Aug-2015

Oxford TV Corner Unit

Exactly as described

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Many thanks for taking the time to leave positive feedback for our products and the service you received, We hope you you enjoy your furniture and look forward to seeing you shopping with us again soon.

Kind Regards

Becca Stanbrook
09-Aug-2015

Winchester Oak Corner TV Unit

Love the TV unit. Bought a matching sideboard recently too. The finish on the outside is very good. The finish inside is not perfect, the wood splinters and I wouldn't keep anything delicate inside. However it is fit for the purpose and good value.

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Thank you for leaving the positive feedback for both our products and the service you received. It is always great to see customers returning to purchase additional pieces for their home. I am however concerned to see that you feel disappointed with regards to pricing issues, please feel free to contact us as we are more than happy to discuss this matter with you.

Kind Regards

Becca Stanbrook
05-Aug-2015

Wessex Classic Slatted Bed 4ft6

Quality not very good. Says solid oak I don't think so. Legs of bed are strips around pieces of other wood. No laminate on bed? How thick does a piece of wood have to be before it is described as solid oak and not laminate. What seems to be a sort of plastic laminate on parts of the bed. Very disappointed with bed and quality. Next time will visit a store to choose a bed.

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No Comment
30-Jul-2015

Chester Oak Cheval Mirror

parts were missing,so had to collect from showroom, this was 2nd time this had happened. Not good to have to do the journey twice through no fault of our own. Staff seem to accept this situation as normal.

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Thank you for taking time out to leave positive feedback, if you would like to contact us and discuss the issues and concerns you have raised we would be happy to hear from you.

Kind Regards

Becca Stanbrook
30-Jul-2015

Chester Oak Bed 4ft 6 Slatted

Beautifully designed and finished and easy to assemble

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Thank you for taking the time to leave the excellent feedback for both your furniture and the service you received. We work hard to offer great value furniture and a friendly and professional service and its very nice to see when our customers feel we've got it right.

Kind Regards

Becca Stanbrook
29-Jul-2015

Wessex Oak Mini Sideboard

Gorgeous, well made

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Thank you for your positive comments, I will pass on your feed back to the store team in question and I am sure they would be happy to see you back in store again soon.

Kind Regards

Becca Stanbrook
29-Jul-2015

Cambridgeshire Small TV Unit

Simon at the Sheffield store was very helpful and nothing was too much trouble
Thank you for great customer service

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Thank you for your positive comments, We workd hard to offer great value furniture and a friendly and efficient service and I am glad that your visit was enjoyable. I will pass your feedback on to the store and team and I hope we see you back in store again soon.

Kind Regards

Becca Stanbrook
29-Jul-2015

Coastal 2 Drawer Bedside

  • Customer also reviewed:
  • Coastal Kingsize Curved Bed
  • Coastal 5 Drawer Chest

Excellent

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No Comment
29-Jul-2015

Coastal 5 Drawer Chest

  • Customer also reviewed:
  • Coastal Kingsize Curved Bed
  • Coastal 2 Drawer Bedside

As Above

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No Comment
29-Jul-2015

Coastal Kingsize Curved Bed

  • Customer also reviewed:
  • Coastal 5 Drawer Chest
  • Coastal 2 Drawer Bedside

As Above

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Thank you for bringing this to our attention, We do work hard to offer quality products and a friendly and efficient service, I am disappointed that you feel we did not meet your expectations, If you would like to contact us to discuss the issues and concerns you have mentioned we would be happy to hear from you.

Kind Regards

Becca Stanbrook
29-Jul-2015

Oxford Large Bookcase

Whilst the shop staff and delivery staff were very good I did think that the charge for delivery was excessive and if the bookcase was not exactly what we were looking for I would not have bought it

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Thank you very much for taking the time to leave the positive response. It’s always encouraging when customers acknowledge the good work of our team. We do feel that our delivery rates are more than competitively priced for the service we offer.

Kind Regards

Becca Stanbrook
29-Jul-2015

Winchester Oak Large Bookcase 3ft

  • Customer also reviewed:
  • Vintage Large Oak Extending Dining Table. Seats up to 10
  • Winchester Large Sideboard

Arrived damaged

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No Comment
29-Jul-2015

Winchester Large Sideboard

  • Customer also reviewed:
  • Vintage Large Oak Extending Dining Table. Seats up to 10
  • Winchester Oak Large Bookcase 3ft

We picked this up from the shop and had to go through 3 side boards to find a none damaged one.

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No Comment
29-Jul-2015

Vintage Large Oak Extending Dining Table. Seats up to 10

  • Customer also reviewed:
  • Winchester Large Sideboard
  • Winchester Oak Large Bookcase 3ft

Arrived damaged

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No Comment
28-Jul-2015

Wessex Oak Large Sideboard

Item as described with no faults and of good quality at a competitive price

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Thank you for taking the time to leave positive comments, It is always nice when a customer acknowledges when we get things right. I am pleased to see you are more than happy with your furniture and I will be sure to pass on the complement to the delivery team

Kind Regards

Becca Stanbrook
28-Jul-2015

Oxford Large Bookcase

Really pleased with the new bookcase. It looks great and fits lots of books.

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Thank you very much for taking the time to leave the positive response. It is always encouraging when customers acknowledge the good work of our team. We look forward to you shopping with us again soon in the near future.

Kind Regards

Becca Stanbrook
28-Jul-2015

Salisbury Lamp Table

these are excellent table lamp tables well made and good value

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Thank you for leaving such an excellent response to both our Customer service and our furniture. We very much enjoy reading how pleased you are with you items and we hope to have you shopping with us again in the near future.

Kind Regards

Becca Stanbrook
28-Jul-2015

Irish Coast Lamp Table

  • Customer also reviewed:
  • Irish Coast Coffee Table

Good

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Thank you for taking the time to leave feedback. I am disappointed to see that things did not go according to plan with your delivery, I have looked at your order history and I can confirm that you did indeed leave a specific note mentioning the steps. I have passed on your comments and I would hope you would give us the opportunity to change your opinion and visit us again in the future.

Kind Regards

Becca Stanbrook
28-Jul-2015

Irish Coast Coffee Table

  • Customer also reviewed:
  • Irish Coast Lamp Table

As Above

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As Above
28-Jul-2015

Averne 3 by 3 Wide Chest

excellent quality, good product

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Thank you very much for taking the time to leave the excellent feedback. It’s always encouraging when customers acknowledge the good work of our team and our fantastic furniture, We look forward to seeing you in store again soon.

Kind Regards

Becca Stanbrook
28-Jul-2015

Chester Oak Chest 4 Drawers

Value for money quality item.

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Many thanks for taking the time to leave the excellent feedback, It is lovely to see when customers acknowledge when we get things right and they enjoy their furniture. We do hope you come back and shop with us again soon.

Kind Regards

Becca Stanbrook
28-Jul-2015

Cuisine Painted 2 Door Sideboard (DISCONTINUED)

Lovely solid oak furniture for a good price.

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We would like to thank you for leaving such excellent feedback for both our delivery service and your recent purchase, It is lovely to know when we get it right. We do hope to see you shopping with us again in the near future.

Kind Regards

Becca Stanbrook
28-Jul-2015

Vintage Large Oak Extending Dining Table. Seats up to 10

Good quality, looks great and seats the whole family, 12 of us easily

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Many thanks for taking the time to leave positive feedback for our products and the service you received, We hope you you enjoy your furniture and look forward to seeing you shopping with us again soon.

Kind Regards

Becca Stanbrook
28-Jul-2015

Cambridgeshire Coffee table

At no point when buying the table was it mentioned by the staff that self assembly was required. The product was of poor quality timber and is not all Oak, there was many dull patches on the table so I brought some wax at £15 but after 3 applications they are still there, I will not recommend this product to friends.

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Thank you for your comments, I have looked into your order history and unfortunately i can see you did not contact your sales advisor who would have been able to assist you with your concerns. I do hope that you will give us the opportunity to make a good impression in the future.

Kind Regards

Becca Stanbrook
28-Jul-2015

Oxford Small TV Unit

  • Customer also reviewed:
  • Oxford Laptop Desk

Very nice piece of furniture, draw underneath has lots of space for dvd storage. Good price in the sale.

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Thank you very much for taking the time to leave the positive comments. It’s always encouraging when customers acknowledge the good work of our team and our fantastic furniture, We look forward to seeing you shop with us again soon.

Kind Regards

Becca Stanbrook