Anonymous Customer wrote on 20-Nov-2011
Although I placed the order weeks ago, one item some cheese which I needed for a dinner party was not delivered due to a stock shortage. FF suggested that I should have ordered my stuff to arrive a day earlier so that I had time so shop for any undelivered items. Not the point when I had paid a very expensive premium for delivery at my convenience to save time on the day!
Forman & Field wrote on 21-Nov-2011
Thank you for taking the time to give us your comments and please accept our apologies. You're absolutely right, there should be no need for you to choose a delivery day earlier than you wish and stock shortages are not something that you should expect. We'll be happy to include the cheese at no cost in a future order for us by way of apology.
Forman & Field
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|---|---|---|
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