Flying Flowers Reviews

Consumer ratings of Flying Flowers

Feedback for www.flyingflowers.co.uk has been compiled from 107877 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • The nations favourite postal flower delivery service.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.flyingflowers.co.uk
6 Hour(s) ago

BRITISH GROWN ALSTROEMERIA

Service
Product

Service rating : Brilliant service and value for money. Thank you
Product: a brilliant display. Many thanks

No Comment
9 Hour(s) ago

STRAWBERRY SORBET - STANDARD

  • Customer also reviewed:
  • GUYLIAN CHOCOLATES
  • ME TO YOU BEAR
  • etc.
Service
Product

Flowers delivered on time my friend loved flowers bear and chocolates thank you

No Comment
10 Hour(s) ago

PRETTY PERFUME

  • Customer also reviewed:
  • RIBBON
Service
Product

Service rating : On time, fresh.
Product: Great flowers, lasted ages.

No Comment
10 Hour(s) ago

30 MIXED ROSES

Service
Product

Service rating : great flowers
Product: great flowers

No Comment
11 Hour(s) ago

CARNATION BLUSH - STANDARD

  • Customer also reviewed:
  • RIBBON
Service
Product

Service rating : I have always found Flying Flowers excellent value for money and very effidient.
Product: My niece was delighted with her flowers, which arrived on time for her 60th birthday.

No Comment
12 Hour(s) ago

BRIGHT YELLOW ROSE

Service
Product

Service rating : no complains, Im going to use your service in the future
Product: I have no idea, I haven't seen them.I assumed they're good.

No Comment
15 Hour(s) ago

SUMMER ROSE AND FREESIA - STANDARD

Service
Product

Service rating : Very prompt service.
Product: Recipient very pleased with their gift.

No Comment
16 Hour(s) ago

SUMMER ROSE AND FREESIA - LUXURY

Service
Product

Service rating : My mother was extremely pleased with her flowers
Product: They arrived in excellent condition

No Comment
18 Hour(s) ago

CHAMPAGNE SORBET - INDULGENT

Service
Product

Service rating : Would use again
Product: I didn't get to see them as they were delivered to someone who doesn't live near me, however they sent a photo and the looked good.

No Comment
18 Hour(s) ago

LAVATERA COLLECTION

Service
Product

Service rating : Told plants will come May 12th delivered 28thMay not impressed
Product: Just about alive

Read more
Good Morning, thank you for your feedback. On looking into your order, I can see that you selected delivery for 22nd May when ordering online. As you selected one of the items from our My Garden range, delivery can occur 10-14 days either side of the date selected. The delivery window is stated in the product information on the website. Apologies for any inconvenience caused. Please do not hesitate to contact us on 0333 003 0855 if you wish to discuss this matter further.

Kind Regards, Erin
Customer Service Advisor
27 Hour(s) ago

VIBRANT GIFT BAG

Service
Product

Reliable company, no hidden charges and delivery when they say it will happen. Thank you!!

No Comment
27 Hour(s) ago

30 MIXED ROSES

  • Customer also reviewed:
  • RIBBON
Service
Product

Exellent service

No Comment
30 Hour(s) ago

SUMMER ROSE & FREESIA - IND

Service
Product

Service rating : Very pleased with the service
Product: My daughter thought the flowers were lovely

No Comment
38 Hour(s) ago

CARNIVAL BOUQUET - STD

Service
Product

Service rating : Very pleased with service, thank u.
Product: The flowers where all very nice & they looked lovely.

No Comment
39 Hour(s) ago

JOYFUL BREEZE

Service
Product

Service rating : Excellent service keeping me advised when delivery would take place
Product: Recipient delighted with flowers.

No Comment
40 Hour(s) ago

ROSE AND FREESIA - INDUL

Service
Product

Very pleased with speed of delivery and flowers, those who received them were delighted?

No Comment
41 Hour(s) ago

ROSE AND LILY

  • Customer also reviewed:
  • GUYLIAN CHOCOLATES
  • RIBBON
Service
Product

Service rating : Kept me informed before and after delivery
Product: The flowers were not very good quality

Read more
Good Afternoon

Thanks for your feedback.

I am sorry to hear that the flowers delivered were of poor quality.

I am pleased that I have managed to speak directly with you and that we could come to a suitable resolution.

Many Thanks
Rhian
Customer Services Advisor
41 Hour(s) ago

CARNIVAL BOUQUET - STANDARD

Service
Product

Service rating : Sadly, I cannot comment further as I chose the company on line and in good faith
Product: Again, sadly I cannot make a comment, as I have not seen the bouquet nor heard feedback from the terminally ill individual

No Comment
41 Hour(s) ago

JOYFUL BREEZE- COURIER UPGRADE

  • Customer also reviewed:
  • RIBBON
Service
Product

Service rating : Flowers were lovely but There was no vase as stated. My daughter was using crutches and I thought having the vase would help her not having to scramble through cupboards looking for one. Not very impressive.
Product: Flowers were good and they cheered my daughter up. she was on crutches and you do not want a daughter on crutches. Like a bear with a sore head. not really. but she needed cheering up.

Read more
Good Morning

Thanks for your feedback.

Please accept my apologies that you were unhappy with the service provided and that you were disappointed with the items received.

I can see from the notes on your order that you contacted us directly and one of my colleagues replied back to you.

If we can help further, please dont hesitate to contact us directly again.

Many Thanks
Rhian
Customer Services Advisor
42 Hour(s) ago

CLASSIC ROSE & FREESIA IND WITH GUYLIAN & RIBBON

Service
Product

Service rating : The whole service went beautifully, thank you!
Product: I can only pass on what was said to me, as the flowers were for others, but they sounded SO thrilled with them. Thank you again!

No Comment
42 Hour(s) ago

PRETTY IN BLOOM - IND

  • Customer also reviewed:
  • DESSERT CHOCOLATES
Service
Product

Service rating : Having used the company for some years now - I feel they have improved and provide a reliable service.
Product: A beautiful arrangement of flowers - would have been excellent - but for the fact that the carnations did not open - perhaps kept chilled too long.

No Comment
43 Hour(s) ago

COASTAL GARDEN - LUX

  • Customer also reviewed:
  • CONTINENTAL CHOCOLATES
Service
Product

Service rating : Unfortunately I left ordering the flowers until the last minute not realising that it was a bank holiday weekend, but they delivered them the next day and exactly as I had requested, cannot fault the service and would definitely use them again.
Product: Exactly as shown on the website, and the feedback I got was that they were "beautiful"

Read more
No Comment
44 Hour(s) ago

CARNIVAL BOUQUET - IND

  • Customer also reviewed:
  • GUYLIAN CHOCOLATES
Service
Product

Easy to order online.

No Comment
45 Hour(s) ago

STRAWBERRY SORBET - IND

  • Customer also reviewed:
  • GUYLIAN CHOCOLATES
  • ME TO YOU BEAR
  • etc.
Service
Product

Service rating : Very fast delivery as requested
Product: The flowers were a little disappointing. Arrived late in the day and they had started to droop. Not really opened up as expected nothing like the picture on the website.

Read more
Good Morning

Thanks for your feedback.

I am very sorry to learn that the flowers have not opened up as they should.

I have tried to call you on the number you have provided, however it says that the number is unavailable.

If you would like to discuss this further, please contact us on 0333 003 0855, where one of our agents will be able to resolve this for you.

Many Thanks
Rhian
Customer Services Advisor
27-May

GIFT WRAPPED LILY

  • Customer also reviewed:
  • RIBBON
Service
Product

Service rating : will definitely use again
Product: very good

No Comment