Flying Flowers Reviews

Consumer ratings of Flying Flowers

Feedback for www.flyingflowers.co.uk has been compiled from 111832 Customer Reviews

  • Feefo member since
  • 04/07/2008
  • The nations favourite postal flower delivery service.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.flyingflowers.co.uk
23 Minute(s) ago

LEMON SORBET - INDULGENT

Service
Product

As usual flowers were georgous. Mum very pleased.

No Comment
54 Minute(s) ago

AUTUMN ROSE & FREESIA - STANDARD

Service
Product

Service rating : Very good service
Product: All the recipients were pleased with their flowers.

No Comment
2 Hour(s) ago

PINK GIFT BAG

Service
Product

Service rating : Very speedy service. Ordered the flowers late Saturday morning, they were delivered by mid afternoon.
Product: We didn't see them personally, but our friends who received them were thrilled with the quality and presentation.

No Comment
2 Hour(s) ago

CARNATION CLASSIC - IND

  • Customer also reviewed:
  • GUYLIAN CHOCOLATES
Service
Product

Service rating : 10 out of 10
Product: 10 out of 10 perfect

No Comment
5 Hour(s) ago

ROSE AND FREESIA - INDUL

Service
Product

Service rating : Competitively priced, nice website design, and flowers delivered on time.
Product: Recipient thanked us for the flowers but don't know what they looked like.

No Comment
8 Hour(s) ago

FAIRTRADE ROSE AND ALSTROEMERIA - INDULGENT

Service
Product

Service rating : Efficient and prompt
Product: Good quality - expensive but much appreciated by recipient.

No Comment
11 Hour(s) ago

AUTUMNAL MIXED ROSES GUYLIAN & RIBBON C UPGRADE

  • Customer also reviewed:
  • GUYLIAN CHOCOLATES
  • RIBBON
Service
Product

Delivery took too long

No Comment
19 Hour(s) ago

STD STRAWBERRY SORBET WITH GUYLIAN & RIBBON

Service
Product

Service rating : Friend wasn't in when the flowers were delivered but received a note saying she would get them the next day. Next day the flowers were delivered & she is delighted with the service & the flowers.
Product: Our friend was delighted with the flowers. I haven't seen them, but she was delighted with the flowers & the amount she received for her birthday. Will shop with you again. Many thanks!!

Read more
No Comment
22 Hour(s) ago

CARNATION CLASSIC - STD

Service
Product

Service rating : Helpful and efficient.
Product: Friends who have received flowers have always been delighted with their condition on arrival and the time that they last.

No Comment
24 Hour(s) ago

AUTUMN ROSE & FREESIA - LUXURY

Service
Product

Service rating : Your flowers beautiful and gave much pleasure. Always use you and phone order as staff so pleasant and helpful.
Product: Beautiful and long lasting

No Comment
25 Hour(s) ago

GIFT WRAPPED CYCLAMEN

Service
Product

Service rating : On the whole delivery is made on the date advised and generally the flowers/plant are in good condition
Product: I understand the plant arrived and looked very nice.

No Comment
27 Hour(s) ago

CARNATION CLASSIC - LUX

Service
Product

Service rating : Delivered as required
Product: Very attractive, wide range

No Comment
27 Hour(s) ago

AUTUMN ROSE & FREESIA - INDULGENT

Service
Product

Service rating : Great service
Product: Great value for money

No Comment
30 Hour(s) ago

SIMPLY CARNATIONS - POSY

Service
Product

Service rating : Happy with service although flowers arrived one day later than scheduled :-(
Product: I haven't seen the flowers but the recipient was very happy with them

No Comment
30 Hour(s) ago

SOFT LILY AND BLOOM WITH BIRTHDAY CAKE

  • Customer also reviewed:
  • RIBBON
Service
Product

Service rating : Birthday cake was missing when bouquet was delivered. Arranged for one to be sent out when I complained, the flowers and cake were a birthday gift it spoiled the element of surprise and instead got disappointment as cake was listed in contents of box. Cake arrived 4 days later and birthday well past with no note, no apology, nothing. Very Poor.
Product: Recipient said flowers were lovely and fresh and was really happy with them.

Read more
Good morning,
Please accept my sincere apologies for any disappointment caused on this occasion.
We will attempt to contact you directly to resolve this with you.
Kind regards,

Liam
Customer Advisor
Flying Flowers
31 Hour(s) ago

SUNSHINE BRIGHT

  • Customer also reviewed:
  • CONTINENTAL CHOCOLATES
  • RIBBON
Service
Product

Arrived very late in the day in the evening

No Comment
32 Hour(s) ago

CARNIVAL BOUQUET - STANDARD

Service
Product

Service rating : Delivery was longer than hoped for on ordering.
Product: flowers were not as good as some bought from supermarkets, only used this way as was housebound. not good value

Read more
Good Morning,

I would like to take the time to thank you for your feedback.

Please accept my sincere apologies for the poor level of service you have received on this occasion, ultimately resulting in a dissapointing experience with Flying Flowers.

One of our customer service agents will be in contact with you shortly to discuss and resolve this matter.

Kind Regards,

Ben
Flying Flowers Customer Services
32 Hour(s) ago

DELIGHT FLORAL CARD

Service
Product

Service rating : The recipient was delighted with the flower card and it has pride of place in her lounge.
Product: Excellent

No Comment
32 Hour(s) ago

CHEERFUL SMILE

Service
Product

Good value for money & efficient delivery

No Comment
33 Hour(s) ago

AUTUMN ROSE & FREESIA - INDULGENT

Service
Product

Service rating : They are happy to take the money but have sent out a very poor product
Product: The flowers arrived a day late and half of them were dead

Read more
Good Morning,

I would like to take the time to thank you for your feedback.

Please accept my sincere apologies for the poor level of service you have received on this occasion, ultimately resulting in a dissapointing experience with Flying Flowers.

One of our customer service agents will be in contact with you shortly to discuss and resolve this matter.

Kind Regards,

Ben
Flying Flowers Customer Services
35 Hour(s) ago

AUTUMN DARLING - COURIER UPGRADE

Service
Product

Service rating : The flowers were ordered for my sisters 70th birthday via a family member in the UK as I live in Cyprus, The response from my sister was thank you thank you for the gorgeous flowers, that was good enough for me.
I found your advert in the Yours magazine, tried you, very very satisfied.
Product: First class service, thank you.

Read more
No Comment
38 Hour(s) ago

PINK PERFECT GIFT

  • Customer also reviewed:
  • CHOCOLATES (120G)
Service
Product

Service rating : My family tell me everything was good - i did not see the product as it was a gift from abroad. What would be good for customers is a tracking service - i was told by family the flowers arrived but i didn't get an email from the company saying it had been delivered. I think this would be a god idea. But I would use Flying Flowers again and recommend to others!
Product: Based on my family's feedback in the UK (I purchased from abroad and did not see the gift).

Read more
No Comment
42 Hour(s) ago

AUTUMN ROSE & FREESIA - STANDARD

Service
Product

Service rating : Excellent customer service
Product: The 1st bouquet was below flying flowers expected good standard. A replacement bouquet together with excellent customer service was beautiful and as pictured online
Well done thank you

No Comment
42 Hour(s) ago

SIMPLY CARNATIONS - POSY

Service
Product

Service rating : Usual excellent service.
Product: Not personally seen but understand lovely.

No Comment
44 Hour(s) ago

SIMPLY CARNATIONS - STD

Service
Product

Service rating : Ordered quite late but they arrived early the next day well done
Product: good selection

No Comment