Anonymous Customer wrote on 25-Feb-2010
When I placed my order on a Thursday I was assured of a next day delivery.Really wanted my fly vest and reel for the Saturday.Paid for next day but alas no show on the Friday.Very dissapointed because I was leaving the house at 6.30 on Saturday.
Also the delivery note informed me that the Cortland reel was discontinued. Surely it should have this information on the website.So all in all a very poor show
Fishtec wrote on 26-Feb-2010
Thank you for your comments.
Looking at our records I can see that we processed your order at 15:48 on the Thursday that you have mentioned.
Although we then try our best to ensure that the order is still delivered next day we cannot unfortunately guarantee it unless we receive the order before 3pm, as stated on our website.
In response to customer feedback we have recently introduced a system similar to the one you have described. Our new live stock facility shows the real-time status of an item before an order is placed, and where applicable advises of the out of stock orders expected delivery date.
We hope this innovation will prove useful to you in future.
Other reviews relating to this order
|Review of||Rating||Customer Review|
|Always my first choice for a competition.Does not spook the fish.Breaking strain is fantastic|
|Not received item|
|Exellent value for money.|
|Quite pleased with this item|
|Havent used it yet ..so if I catch fish on it I will rate it as exellent|