Fishtec Reviews

Consumer ratings of Fishtec

Feedback for www.fishtec.co.uk has been compiled from19348 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Fishtec is firmly established as one of the leading mail order fishing companies in the country. With next day delivery and a friendly and knowledgeable sales team it's easy to see why we have become so popular with our customers.

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.fishtec.co.uk
01-Apr-2013

Airflo Wooden Framed Bow Net

  • Customer also reviewed:
  • Airflo Outlander Vest and Back Pack
  • Airflo Thermo Skin Underwear Bib and Brace
  • etc.
Service
Product

Fast sending, excellent communication, quality merchandise.

Read more
Really pleased that you are so happy with your purchase – thank you for the feedback
10-Feb-2012

Airflo Wooden Framed Bow Net

  • Customer also reviewed:
  • Hardy Demon Fly Reel
  • Dr Slick Leader Straightener
  • etc.
Service
Product

Service rating : quick delivery, well packaged, good price. Where product not available i have been kept informed. Couldn't ask for much more.
Product rating : functional net but the overall quality is awful.

Read more
Thank you for your feedback. I am sorry to hear that the Line Tray and Bownet have not met your expectations. If you believe that these items are not to our usual high quality please feel free to return them to us using the procedure on the back of your receipt.

Kind regards

Tom
Fishtec
17-Jan-2012

Airflo Wooden Framed Bow Net

Service
Product

Service rating : Ordered a fishing net the service was good but missed the delivery and found it difficult to get it re-delivered as it was the christmas period. When did get the net finally delivered found it to be broken, rang fishtec who were great about it and sent me a replacement which arrived a couple of days later.
Product rating : First net was broken on delivery, but replacement net was great.

Read more
No Comment
13-Aug-2011

Airflo Wooden Framed Bow Net

  • Customer also reviewed:
  • Airflo River and Stream Fishing Kit
Service
Product

Service rating : paid for next day delivery and wasnt delivered but got products on 4th day of purchasing
Product rating : excellent lightweight and strong ideal for small streams and rivers

No Comment
17-Jul-2011

Airflo Wooden Framed Bow Net

  • Customer also reviewed:
  • Airflo 2 Surface Fly Box - Flat Foam Large
  • Greys Maxi-Mag Net Release
  • etc.
Service
Product

Service rating : Excellent and prompt service
Product rating : Actual net is great but the hoop for connecting the lanyard to the handle is rather bulky and crude

No Comment
12-Apr-2011

Airflo Wooden Framed Bow Net

  • Customer also reviewed:
  • Airflo Delta Classic Trout Rod
  • Leedasink
  • etc.
Service
Product

Having only started using Fishtec to purchase my gear I have been delighted with the service received to date, indeed they can now consider me a loyal customer

No Comment
22-Mar-2011

Airflo Wooden Framed Bow Net

  • Customer also reviewed:
  • Airflo River and Stream Fishing Kit
Service
Product

would have been excellent but the company handling delivery did not give me enough notice on when delivery would be.

No Comment
05-Jan-2011

Airflo Wooden Framed Bow Net

  • Customer also reviewed:
  • Rainbow Beads (Medium)
  • Dr Slick Hair Scissors Straight 4 1/2
  • etc.
Service
Product

Delivery was very quick and although one item was out of stock it arrived about a week later as promised

No Comment
31-Mar-2010

Airflo Wooden Framed Bow Net

  • Customer also reviewed:
  • Airflo 2 Surface Slit Foam
  • Braided Loops Salmon
  • etc.
Service
Product

Service rating : Fast shiment
Product rating : poor quality, , but ok at the price

Read more
Thank you for your comments.

If you are not completely satisfied with anything you have purchased then please feel free to take advantage of our returns procedure as described on the back of your receipt.
12-Feb-2010

Airflo Wooden Framed Bow Net

  • Customer also reviewed:
  • Trout PolyLeader Hover
  • Ultrabraid
  • etc.
Service
Product

I ordered my stuff next day delivery. Got a phone call the next day requesting utility bill and that i had to fax it staright away for next day delivery, I was driving from scotland to england at the time. I managed to get someone to fax it for me and then I had to phone them up to see if they got it, They then told me they reuired two utility bills. ( could have stated this on Website) I then threatened to cancel my order for them to tell me it would be there next day. Next day came and i never received all my order so i phoned them up on Saturday to be told to phone back Monday. I then had to phone back Monday (not sure how much the phone calls where costing me) to point out that i never recieved all my order and then had to tell them i was not paying next day delivery as the guy was about to put the phone down. Don't get me wrong the products i got were good but i never even recieved an apology which costs nothing unlike my phone bill. Buying over the internet should be easy especially a big company like this. It would have been easier for me to drive down from scotland and pay and collect the stuff myself. I don't recommend FISHTEC. Have ordered stuff from Gary evans twice and they have been in a different league from these cowboys

Read more
I am so sorry for the frustrating delay you experienced.

Unfortunately we suffer from a level of fraudulent orders and because of the high value of your order our system took the precaution of asking for two forms of identification from you.

This, in no way means that we suspect you of fraud , it is just a frustrating process that we both as innocent parties are put to because of a small minority of credit card fraudsters.

I very much hope that you understand the reasons for this request. I would like to take this opportunity to also apologise for the extra phone calls you had to make in regard to this order.

We look forward to fulfilling your future orders to the standard that we are renowned for.
29-Jan-2010

Airflo Wooden Framed Bow Net

  • Customer also reviewed:
  • TFG GS Carp Line
  • TF Gear Classic Centre Pin Reel
Service
Product

I was disappointed this time ,I expected my goods to be delayed because of the snow even after paying for nextday delivery.but a week and numurous calls later I got them fishtec on 3 occadooms could only say it is with our courier and no tracking number didn't help either.

Read more
Thank you for your feedback.

Your order was placed on the 7th. Our couriers then attempted to deliver twice on the 8th and 11th but were unable to do so due to the severe weather encountered.

We are sorry if the advisors did not make this more clear, but we are happy to see that a successful delivery was made on the 12th.