Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
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Service rating : Whenever I have needed service, they were there to answer my questions quickly and I was very satisfied.Product: Quick and easy ordering process and incredibly quick receipt of our order.
Service rating : I liked the fast shipping even though I live in the U.S.Product: Love splashy, it is a great product!
Service rating : Our family loves the products, ordering is easy and shipping is quick!!Product: We love the seat and it works perfectly for our son. We plan to buy more products as they fit our needs.
Service rating : Always a good service and excellent ideas that are really handy to have. Thank you firefly Product: My little girl loved this item, she has only used it for messy play so far but loved to be able to join in with other children and pretty sure she going to love having a bath in it too.
Service rating : Arrived quickly and easy to assemble.Product: Can't wait for summer to try it at he pool and the beach!
Service rating : We need more companies like Leckey in the forefront for special needs kidsProduct: Freedom for you and your child! It's a must have!
Service rating : Easy to navigate website and simple to place an order. Product was dispatched and with me in 3 days which was brilliant.Product: The seat is perfect for my daughter. We have peace of mind knowing that she is safe now sitting at the dining table in a seat suitable for her needs. Very well designed. Lightweight and compact, will be great for use in restaurants etc too. Very impressed.
Service rating : Excellent support and service. Thank you very much :)Product: For this product first is needed to study manuals and technique how to walk with child. Child is very happy to be in standing position. Very useful product.
Service rating : Fast deliveryProduct: Good but still learning how to use it
Service rating : It was a Christmas miracle to see the package arrive in time for the holidays! So happy with the quick response and shipment, even during a hectic time.Product: My son was able to experience the children museum like everyone else! I didn't have to hold him at every station, he was able to stand and play at each station, all thanks to upsee! So happy with the purchase. His school and therapist are also using it during school!
Service rating : It all went very smoothlyProduct: We are already using the Upsee and are so excited about the possibilities
Service rating : Keep up the good work!Product: It's a good seat but a shame the centre strap wasn't more of a pummel and could move further back. A carry bag would be nice.
I was interested in the splashy but I think it's extremely expensive.
Service rating : I ordered a GO to Seat it arrived as expected.Product: I Love the Go to Seat. It is convenient to carry around and allows our daughter to sit with us at any restaurant or seating area. She is able to be more independent. We also use the upsee at her school. This is awesome too!
Service rating : Ordering was easy and quick. It was also delivered in a very timely manner.Product: My daughter loves the Scooot! It is a great piece of equipment because it can be used in different ways to work on different muscles. It is also easy to use and can be easily transported to different places like homes that are not wheelchair accessible.
Not very accessible for North America in terms of communication
Service rating : okProduct: ok
Service rating : Thank you Firefly for providing a fast, friendly service to assis in purchasing our upsee!Product: The Upsee is the best invention! My son and I enjoy using it so much. It has already helped him so much and we are so excited for what this piece of equipment will do for him in the future. Thank you!!!
Service rating : We have made two purchases from firefly. Upsee and Go to seat. We have enjoyed our upsee for the last couple years and dread our daughter growing out of it.Product: The Go To Seat has been a blessing in our lives giving our daughter comfort. It is so easy to use and switch from the floor base to dinning chair. We used it for the first time at a restaurant and our daughter was able to be engaged and comfortable the entire dinner in a nice restaurant with out needing to be constantly held by my husband and I. It was fantastic and I can't wait to use it more.
Service rating : Service is excellent! We had a problem with a part and emailed customer service had a quick email exchange and a replacement was on its way!Product: We love it!
Service rating : Nice, intuitive website, speedy shipping!Product: This is the coolest product ever! We are so thankful it was invented and bring it to some of our son's therapy sessions. He has 2 therapists who both took a look at the product before we purchased it, and support it for his development. The PT program booklet that came with is very helpful too.
Service rating : Fast delivery, quality of products.Product: Fits perfectly and is already in use.
Service rating : I didn't have any questions as it is pretty straight forward. All was great!Product: Wonderful product! My son has had so much fun with this and has graduated away from using the foot pieces as he can now step on his own.
Service rating : Good communication,fast service.Product: It is very easy to use,and very good for practice.
I actually had to return the first seat I ordered because it was too small. The return was no problem and the replacement was send out very quickly. Great customer service and courteous people!