Financial Claims Made Simple Reviews

Consumer ratings of Financial Claims Made Simple

Feedback for www.financialclaimsmadesimple.co.uk/ has been compiled from 286 Customer Reviews

  • Feefo member since
  • 29/05/2013
  • We're a small company of experts passionate about recovering PPI. When you phone you'll get through to someone who recovers PPI all day long, not a call-centre employee reading from a computer. We're one of the most experienced companies around and started recovering missold PPI back in 2007. We pride ourselves on our customer service and our ethical and transparent approach. That's why we let each customer use the Claims Tracker to see inside our database and view the work we've been doing on their behalf. We're cheaper than other claims companies because we don't spend a fortune on advertising, all of our customers find us on the internet. We hate those unwanted telephone calls and text messages that some companies use for marketing and will never use them!

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.financialclaimsmadesimple.co.uk/
10 Hour(s) ago

Lloyds Bank

Excellent professional response.

No Comment
15 Hour(s) ago

First Direct

Tried to charge me twice fro same claim after they made an over charge on first invoice.

Read more

As discussed with you today, we are very sorry to hear that on this occasion we got it wrong - this is not the service we want our customers to experience. We have put further quality checks in place to ensure invoices are checked before being incorrectly sent to customers to prevent a re-occurrence for future customers.
Thank you for your feedback.

Simon Mayo
Head of Operations
15-Dec

Tesco Personal Finance

Fantastically easy service to use. I did not have most of the information needed to make my claims. But financial claims made simple found all tge relavant information and then made a successful claim.

No Comment
12-Dec

Canada Square Operations

good communication, happy with their service

No Comment
12-Dec

Capital One

Absolutely fabulous service.

No Comment
12-Dec

Endowment - Barclays Life

Very good overall service

No Comment
11-Dec

Endowment - HSBC Life

Very professional at all times and explained in full what the process was

No Comment
03-Dec

Endowment - Countrywide Assured

Response to phone calls at times very poor

No Comment
21-Nov-2014

Nationwide

The service was okay but not outstanding. It wasn't particularly clear as to what companies I could make a claim on.

No Comment
19-Nov-2014

Halifax

All staff I was associated with were very helpful, professional & polite.

No Comment
19-Nov-2014

NatWest

I had a claim from 20 years ago with no paperwork. My attempts to claim directly from the bank were rebuffed but FCMS somehow got the details and won the claim. I'm very pleased and would not hesitate to recommend them,

No Comment
19-Nov-2014

Endowment - Lloyds Bank

I found the service to be very professional. They kept me informed and up to date and where quick to advise me of the conclusion to my claim. I would have no hesitation in recommending Financial Claims made simple to anyone seeking recompense from financial institutions.

No Comment
18-Nov-2014

Endowment - Prudential

Very professionally investigated.I thought that i had no chance of getting any compensation for the miss selling of my endowment but i was surprisingly proved wrong.A first class company who keep you well informed,i highly recommend Financial Claims Made Simple.

No Comment
18-Nov-2014

PBA - Barclays Bank

Good,fast service with no prolems at all.

No Comment
18-Nov-2014

FirstPlus

Fuss free service. Their forms were easy to understand and the whole process was carried out with minimum delay.

No Comment
18-Nov-2014

Lloyds Bank

Good response excellent result.Marking would have been excellent but got chased for money that we had already paid...

No Comment
18-Nov-2014

Barclaycard

Great service

No Comment
18-Nov-2014

HSBC

The service we received was really good, even down to not calling my home number during the day as my husband works nights. The communication was good and we were kept informed all the way through the process. Indeed the only issues we had were from the bank themselves, we took the advise of Financial claims and directed everything to them. Easy and quick service. Would recommend. :)

Read more
No Comment
08-Nov-2014

HSBC

The claim took a long time and we had several setbacks but the web site kept me up to date with how the claim was progressing, so it was a case of keeping patient. Even better was the way I felt trusted to pay for the service and at no time did I feel under pressure or threat to settle the bill. All in all a calm reassured service.

Read more
No Comment
07-Nov-2014

HFC Bank Limited

They have secured one claim for me and are currently working on a second one.
They kept me up to date with the claim and kept me well informed.

No Comment
26-Oct-2014

Black Horse

Thank you for your company helping me receiving back the money I did not know I was Owed by the bank,thank again,Mr t thomas

No Comment
14-Oct-2014

Liverpool Victoria

good quick service

No Comment
14-Oct-2014

Halifax

done good-processed claim quickly & simply & were there with excellent advice when necessary!

No Comment
05-Oct-2014

Capital One

OK so far, waiting for more claims to close.

No Comment
03-Oct-2014

Lloyds Bank

I must say that the service i received was brilliant by every body concerned with my case and thank you all .

*personal info removed by Feefo*

No Comment