Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 149308 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
7 Hour(s) ago

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great service

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15 Hour(s) ago

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Always an excellent service and delivery is very prompt

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16 Hour(s) ago

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Excellent service.Goods arrived in good time and great condition.

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17 Hour(s) ago

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Fast delivery, best prices, free gifts, wish they would give more samples considering I spend more than £100 on average every time I shop.

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17 Hour(s) ago

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Great service, quick delivery, thanks

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18 Hour(s) ago

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Good service. Great products. Very happy

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18 Hour(s) ago

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Prompt and reliable

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18 Hour(s) ago

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Great service - and really sweet packaging!

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19 Hour(s) ago

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I still haven’t received my order

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Hi,

Thank you for your review.

Sorry to hear that you have not received your order.

Please see the email we have sent you.

Thanks, Zowie
19 Hour(s) ago

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Parcel was delivered to wrong address and took over a week to rectify. Sample sizes that were ordered weren’t received. Having said that the goods I received were excellent and I would probably use the company again.

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Hi,

Thank you for your review.

So sorry to hear this, please see the email we have sent you.

Thanks, Zowie
19 Hour(s) ago

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Beautifully packaged. Super fast delivery. Wonderful product

No Comment
19 Hour(s) ago

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Latest

I received my parcels ahead of schedule and it came beautifully packaged. I also really appreciated the free gift resulting from a £40 spend.

22-Feb-2019
Quick and impressive service

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19 Hour(s) ago

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Quick delivery, well packaged and excellent products.

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20 Hour(s) ago

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First time using feelunique, website is easy to use and manoeuvre around, delivery was fast and very happy with the products I purchased, the freebie testers were a nice bonus, felt appreciated as a customer :)

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20 Hour(s) ago

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Speedy service

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20 Hour(s) ago

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I can’t really comment on the company other than who it uses to deliver the products.
I spent a substantial amount of money at Christmas. Only to have to buy again from elsewhere after the package went missing. I live in an apartment block and received a note on my doormat to say the package had been left in the patio, or something similar. The apartments don’t have whatever it was, I didn’t have my package and neither did my neighbours. The door to the apartments was broken. I’m assuming that’s how the delivery driver got it. To leave a package wherever he left it was negligent. Then I find that a monthly order i made within this order was still active. I’d assumed it was cancelled. Once again my parcel wasn’t delivery to me. Fortunately this time a neighbour did get it. It’s a bad service either way. Nowhere else leaves parcels other than with me, or I have to go and pick it up.

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Hi,

Thank you for your email.

So sorry to hear this.

Please see the email we have sent you.

Thanks, Zowie
30 Hour(s) ago

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God a good discount off some perfume for my fiancee and it arrived quickly. There was A LOT of packaging though. They say it is recyclable but still, way too much.

No Comment
32 Hour(s) ago

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Always very happy!

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33 Hour(s) ago

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Always stock products I want, quick and easy to order with prompt delivery.

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40 Hour(s) ago

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Item has been despatch thanks

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41 Hour(s) ago

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Feelunique carry a good range and in particular the one I wanted to buy - The Ordinary. I emailed their beauty experts with my skin concerns and they recommended a combination of products. I've been using these products for around 2 weeks now and they are very good, giving the results I hoped for.
All in all a very good experience. So why only 'good' and not 'excellent' you may wonder. The only negative I've experienced, is that they absolutely bombard you with marketing emails trying to tempt you to buy more from them. Admittedly I've not much trading history with them to tailor these emails, but they are very prolific and pretty random.
Oh and the standard/free delivery is pretty slow, but given its free I can live with that. Be aware though that your order will take several days to get to you, mine took about 4 working days.

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42 Hour(s) ago

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an excellent site which I use quite a lot and will continue to use.

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42 Hour(s) ago

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Easy transaction online but delivery time could be faster. Also a lot of postage packaging used for small product ordered.

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43 Hour(s) ago

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Very good service

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43 Hour(s) ago

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Absolutely love Feel Unique, there so reliable and always have offers, Definitely recommend

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