Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 142843 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

  • Website

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
47 Minute(s) ago

Rate our service

Product as expected, prices very competitive and delivery prompt. One happy customer

No Comment
49 Minute(s) ago

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Always quick delivery and products always good quality.

No Comment
53 Minute(s) ago

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Very good service order came within 2days no problems

No Comment
1 Hour(s) ago

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Thanks for an excellent service

No Comment
1 Hour(s) ago

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Best company to order from, arrived on time. Packaged brilliantly very happy with my product also would definitely order from them again.

No Comment
1 Hour(s) ago

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Excellent products, good prices and super service.

No Comment
2 Hour(s) ago

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Latest

Very competitive prices and quick delivery

22-Jun-2018
First class

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No Comment
3 Hour(s) ago

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My products arrived promptly, accompanied by fab gift bag! Love, love, love Feelunique ��

No Comment
8 Hour(s) ago

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Great products, delivery & packaging. 10 out of 10!

No Comment
9 Hour(s) ago

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I love FeelUnique because it's such an easy site to use, has fantastic offers on a wide range of brands & the customer service is great.

No Comment
9 Hour(s) ago

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The product I ordered from Feelunique was in excellent condition and packaging. It was delivered to me in a moderate amount of time, not too long a wait. Everything was as it seemed in the pictures on the website. Very pleased.

No Comment
10 Hour(s) ago

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Excellent service! Very quick delivery!!!

No Comment
11 Hour(s) ago

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Great service, quick delivery

No Comment
11 Hour(s) ago

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Love feel unique excellent company

No Comment
13 Hour(s) ago

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Very pleased with products. would ask that you look at packaging. I receive eyebrow pencil every two months and it comes in a huge box. I feel this could be put into a padded envelope,which would suffice. This would be much better price wise and better for the environment. Thank you.

No Comment
13 Hour(s) ago

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Never received notification emails regarding my parcel’s delivery

No Comment
17 Hour(s) ago

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great product range at great prices, with fantastic service

No Comment
17 Hour(s) ago

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love feelunique

No Comment
19 Hour(s) ago

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Website is fine until you get through to the basket and payment pages. Can be a bit glitchy and hard to complete what you are trying to do, such as use a code, etc.

No Comment
20 Hour(s) ago

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Latest

I have Feelunique unlimited, and the parcel was supposed to arrive the next day (Friday), but it didn't. It arrived the following Monday.

21-Jun-2018
I have Feelunique unlimited, and the parcel was supposed to arrive the next day (Friday), but it didn't. It arrived the following Monday. I contacted support, only received a response on Tuesday, but was given a £5.00 off £30.00 code.

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No Comment
21 Hour(s) ago

Rate our service

The products come cute and well packaged. Nearly all the small products are expensive so I do think free samples should be given more to compensate for that. So that you feel you are getting your money's worth. The body shop is quite a good example of a company that is also selling online and the products are worth the price plus you are given discounts or extra gifts. It just makes spending your hard earned money feel more like a worth it thing to do.

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No Comment
23 Hour(s) ago

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Order was lost in post and waited almost 2 weeks for replacement

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Hi,

We are sorry to hear that there was a delay in receiving your order with us and appreciate your disappointment.

Please see the email we have sent you offering a solution.

Thanks, Demi

24 Hour(s) ago

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Excellent service as always

No Comment
24 Hour(s) ago

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Very pleased with the service & product and will definitely use again.

No Comment
25 Hour(s) ago

Rate our service

I didn't receive my order for over 3 weeks

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Hi,

Thank you for your valuable feedback.

We are sorry to hear that you have not yet received your order.

We can see that you have contacted us directly and our Customer Care team have addressed your delivery issue.

We apologise for the loss of your order.

Thanks, Demi