Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 131961 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
2 Hour(s) ago

Rate our service

Brilliant, they delivered sooner than expected, and my goods were packed to perfection, lots of padding. As for the company they have a huge range of products, lots of offers and i like the personalised side. Can not fault them!

No Comment
2 Hour(s) ago

Rate our service

Latest

Always pleased with service

26-May-2017
Always enjoy purchasing from feel unique

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No Comment
6 Hour(s) ago

Rate our service

I would like to say good, the shopping experience mostly was other than that the customer service ignoring the fact my box came damaged and I'd lost invoices

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Hi,

Thank you for your valuable feedback.

We are sorry to hear you were disappointed with the service you received.

Please see the email we have sent you offering a solution.

Thanks, Sam
6 Hour(s) ago

Rate our service

Excellent

No Comment
6 Hour(s) ago

Rate our service

The package arrived in excellent condition. I have been abroad nursing a dear friend, I did receive many emails asking for feedback. I did not open your package until I returned home!!

No Comment
7 Hour(s) ago

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Always delivers on time with great customer service if you have to contact them

No Comment
9 Hour(s) ago

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Fast and efficient as ever, thank you.

No Comment
9 Hour(s) ago

Rate our service

Excellent

No Comment
10 Hour(s) ago

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Fast service well packed

No Comment
10 Hour(s) ago

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Great service, wide selection of products and deal.

No Comment
17 Hour(s) ago

Rate our service

Good products and delivered in good time. Over the top packaging though. A lipstick doesn't need to be in a box that size, the postman couldn't post it through my letterbox and so i had to go and collect it on my morning off. I don't know if the company uses generic size packaging for most things or had nothing smaller but maybe something to look at. But I am pleased with my product.

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Hi,

Thank you for your valuable feedback.

We are sorry to hear you received your order in excessive packaging.

We work hard to make sure our packaging is as environmentally friendly as possible, you can find full information here, http://www.feelunique.com/help/article.php?id=207521159-Packaging

Please see the email we have sent you.

Thanks, Sam
18 Hour(s) ago

Rate our service

It was great and very quick! Tightly packaged which is great because there was less waste :)

No Comment
19 Hour(s) ago

Rate our service

Speedy delivery as always great service

No Comment
23 Hour(s) ago

Rate our service

Quick delivery - no problems with order

No Comment
23 Hour(s) ago

Rate our service

Goods not as ordered. I was not surprised girl taking order was struggling to understand English. Returning goods was not straight forward and return note had incorrect price. Telephoned to query discrepancy in price, and told not to worry it will get sorted out. Have had no confirmation that you have received incorrect goods and therefore loath to reorder until credited back to my account.
Summing up, repackaging, down loading return label and trip to post office took up a lot of time.
Not impressed
June Leether

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Thank you for your valuable feedback.

We are sorry to hear you were disappointed with the service you received on this occasion.

Please see the email we have sent you.

Thanks, Jess
24 Hour(s) ago

Rate our service

Ordered 3 weeks ago and still haven't received. Saying it would take 3-5 days therefore am not happy. Currently in the slow process of applying for a replacement to be sent as it was supposed to be a birthday present. Not happy

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Thank you for your valuable feedback.

We are sorry to hear you were disappointed with the service you received on this occasion.

Please see the email we have sent you.

Thanks, Jess
30 Hour(s) ago

Rate our service

Quick, easy to use and a lovely variety of products!

No Comment
31 Hour(s) ago

Rate our service

First class cosmetics and toilet bags.Delivered very quickly thank you.

No Comment
31 Hour(s) ago

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Very efficient

No Comment
31 Hour(s) ago

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Good packaging

No Comment
31 Hour(s) ago

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Arrived very quickly

No Comment
32 Hour(s) ago

Rate our service

Excellent service & wonderful products ��

No Comment
32 Hour(s) ago

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Excellent company with a good range of products

No Comment
33 Hour(s) ago

Rate our service

thank you the item, service and turnaround delivery all excellent - wish everyone did as well

No Comment
33 Hour(s) ago

Rate our service

Good prices, good delivery.

No Comment