Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 146301 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
1 Hour(s) ago

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Good

No Comment
3 Hour(s) ago

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Excellent service, reasonable pricing

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3 Hour(s) ago

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Latest

Hi I love the sample service as I get to try new products there are samples I’ve tried that have helped me,for eg the girls in foundation linger du peak I wouldn’t spend £35 on a foundation unless it was really good,I tested this out and even filmed me applying it for my YouTube channel & I loved it,it looked amazing,i would confidently buy it now

21-Oct-2018
Confidence when ordering from a company means a lot,and the range of products is great too

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No Comment
4 Hour(s) ago

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Excellent range of products, easy to order and arrives very quickly.

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4 Hour(s) ago

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Feel unique's customer experience team were fantastic! Had an email to say my dispatch had been delayed for some reason, but I needed the products for a client's wedding which was 2 days away. As I had ordered the items with 5 days before the wedding it should have been there. I called the CS line to tell them about the issue and within minutes she contacted the dispatch team, upgraded my order to next day delivery and it meant I had the products in time for my client. Fabulous!

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No Comment
4 Hour(s) ago

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Fast delivery quality good. Will definitely use again

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5 Hour(s) ago

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Delivery took a week, but we did receive a email apologising for this, we spent £208 and didn't even receive a free sample.

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Hi,

Sorry to hear you are disappointed by your recent shopping experience.

Customers are able to select two samples at checkout for orders over £40.

We’ve emailed you to resolve the issue.

Thanks, Isobel
5 Hour(s) ago

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I have been using feelunique for years- great service as always. Customer focussed- don’t change!

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5 Hour(s) ago

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very good

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5 Hour(s) ago

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Parcel arrived on time and well packaged as promised

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5 Hour(s) ago

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It’s ok, but my items took a week to arrive, much longer than expected.

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5 Hour(s) ago

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Feel Unique has all the luxury brands I look for at great prices

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6 Hour(s) ago

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Good service. Arrived on time. Good value. Thanks

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6 Hour(s) ago

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I often turn to feel unique for my products. I can find new stuff, repeat my favourites and all at great prices with free postage.

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7 Hour(s) ago

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Cheaper than high street and other online sites

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7 Hour(s) ago

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Quick ,efficient delivery and well- paackaged make up

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14 Hour(s) ago

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Delivered quickly.

No Comment
17 Hour(s) ago

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Fantastic service very fast delivery always ready and willing to assist all products are 100% guniune guaranteed .great value for money.the more you shop the more rewards you receive.id certainly recommend this retailer above all the rest.

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18 Hour(s) ago

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Great value for money and promptly dispatched.

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20 Hour(s) ago

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Simple. Straight forward. Arrived on time.

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21 Hour(s) ago

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Love it.Thank you

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25 Hour(s) ago

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The website is great, very well laid out and products easy to find.
The service Feelunique offer is excellent and delivery is always quicker than stated.
Recommended to all my friends and my daughter, who does order from yourselves.
Thank you!

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25 Hour(s) ago

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I love Feelunique, the service is very good, quality good range of products, free delivery and super fast!

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26 Hour(s) ago

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Great service! ��

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26 Hour(s) ago

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Good selection of products and quick to fulfill my order

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