Fat Face Reviews

Consumer ratings of Fat Face

Feedback for www.fatface.com has been compiled from41391 Customer Reviews

  • Feefo member since
  • 04/01/2010
  • Fat Face is a leading designer of men's clothing, women's clothing and kids clothing for an active lifestyle. Life is out there, make the most of it.

  • Website

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.fatface.com
28-Apr-2013

MAKITA MIXED PRINT DRESS

Excellent delivery service

No Comment
28-Apr-2013

JUNA BUTTERFLY BRODERIE BLOUSE

  • Customer also reviewed:
  • KIRSTEN FESTIVAL TOP
  • LINEN CROP
  • etc.

Order was dispatched very quickly and all items were of good quality and sizing

No Comment
28-Apr-2013

BARRIER JACKET

See Q2, cant be bothered to put it here as using phone

Read more
I hope we can improve for you soon - I'm so sorry we disappointed you. Hope the coat was worth the wait though!

Clare @ Fat Face
28-Apr-2013

LINEN TROUSER

I shop in Marlow and Windsor stores, staff always helpful and friendly.
Online shopping worked well but ordinary postage took a long time to come, ie. longer than stated.

Read more
Hi there! So odd that the different colours would be different sizes too - my apologies this was the case. We'll look into this for you, but in the meantime, I hope the return is processed in double-quick time for you!

Clare @ Fat Face
28-Apr-2013

MAKITA MIXED PRINT DRESS

  • Customer also reviewed:
  • SOPHIA MIXED PRINT DRESS

on line ordering easy to follow , postage reasonable & quick .

No Comment
28-Apr-2013

BORDEAUX NOTCH NECK 3-4 SLV

  • Customer also reviewed:
  • INGRID STRIPE TWIST DRESS

Easy to use site

No Comment
28-Apr-2013

CAITLYN BRODERIE CAMI

  • Customer also reviewed:
  • LIGHT WEIGHT COMBAT CROP

Good selection of well made items, staff always helpful.

No Comment
28-Apr-2013

TROPEZ WOODBLOCK CAMPERVAN TEE

Fat face is an excellent clothing store with on the whole quality products. The only negative is customer service. Some stores persons are exceedingly unhelpful and complaints dealt with poorly.

No Comment
28-Apr-2013

BAY RIPSTOP CARGO SHORT

  • Customer also reviewed:
  • BREAKYARD CARGO SHORT

Goods took over a week to be delivered. Had to chase through customer servises.

Read more
Hi! I'm pleased the goods were worth it when they did arrive - those Bay Cargos are awesome. We are currently working on a new delivery plan, so I hope you do see the improvement soon.

Clare @ Fat Face
28-Apr-2013

COVE FLAT FRONT SHORT

Good quality and style.

No Comment
27-Apr-2013

BARRIER MESH LINED JACKET

Fantastic quality, very helpful staff

No Comment
27-Apr-2013

CONNIE BIRD TEE

web site easy to use and advised when product was available at store. Only grouch was it did not tell me how long it would take from order to being available.

Read more
Hiya! Apologies you weren't given more information - I can assure you we're working on it though! Glad you were pleased with the gift you picked out - it is a really pretty design + I hope she loves it as much as I do!

Clare @ Fat Face
27-Apr-2013

POLLY SMOCKED BUTTERFLY TEE

  • Customer also reviewed:
  • POLLY SMOCKED MIXED TEE

quick and easy

No Comment
27-Apr-2013

ARLO CHECK HOODED SHIRT

Order took over 3weeks to deliver,when nevervtold this first ordered

Read more

I'm sorry this wasn't clear when you ordered - I hope you see an improvement soon.

Clare @ Fat Face
27-Apr-2013

LYME ZIP THROUGH SWEAT

I paid for next day delivery and the product arrived 3 weeks later - there was nothing on the website that indicated it was not available immediately - it was only when I asked via email to customer services that I found out what backordered meant. So, too late for a birthday present - I felt really bad!

Read more

I'm really sorry the backorder info wasn't clear when you ordered. We are working on this and I hope you see them improvement soon. To apologise further, I have refunded the £6.95 postage charge originally paid.

Clare @ Fat Face
27-Apr-2013

COASTAL CHINO

I was very impressed with the speedy delivery and the query I had which was resolved perfectly.

Read more
That's great news, I'm pleased he's pleased! They're selling really well for us, so do let us know how he gets on with them.

Clare @ Fat Face
27-Apr-2013

MAY EMBROIDERED DRESS

I've never had a poor quality product.

Read more
I'm glad to hear it! That dress is so pretty, I love the little buttons :-) Hope you have tons of fun whilst wearing it.

Clare @ Fat Face
27-Apr-2013

INGRID GRAPHIC FLORAL DRESS

  • Customer also reviewed:
  • REBECCA STRIPE SWIMSUIT

Good returns and no hassle

No Comment
27-Apr-2013

BEACH HUTS TEE

  • Customer also reviewed:
  • HEAD TO THE COAST TEE
  • STORIES OF THE SEA TEE

Quite expensive but very good quality.

No Comment
27-Apr-2013

BARRIER MESH LINED JACKET

Excellent

No Comment
27-Apr-2013

ALLY POINTELLE CARDI

  • Customer also reviewed:
  • CAITLYN BRODERIE CAMI
  • HOLLY CERAMIC BEAD NECKLACE
  • etc.

You are great! I love your fashion designs, they are really special compared to the mainstream shops. Keep on, keep on...

No Comment
27-Apr-2013

BRANSCOMBE BUTTON NECK SWEAT

  • Customer also reviewed:
  • LYME ZIP THROUGH SWEAT
  • SS SELF TEXTURED HENLEY

efficent

No Comment
27-Apr-2013

3PK MENS ALBANY STRIPE SOCKS

  • Customer also reviewed:
  • PERRAN LS GINGHAM SHIRT

Received order in indicated time

No Comment
27-Apr-2013

EMILY EMBROIDERY TEE

  • Customer also reviewed:
  • POLLY SMOCKED MIXED TEE
  • SIDMOUTH SEERSUCKER SHIRT

always excellent service

No Comment
27-Apr-2013

FLECK STRIPE AIRLIE SWEAT

Ordered for free click&collect in-store and goods available to collect few days later, no problems

No Comment