Esendex is Australia's leading provider of Business SMS services and we now help over 17,000 businesses large and small around the world. Founded in 2001, we've grown every year and plan to continue this growth for many years to come.
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Service
Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Staff answer the phone quickly and are friendly
The set up was quick and easy, the process is straight forward.
VERY EASY TO USE, AND VERY HANDY FOR OUR BUSINESS, AND CONSTANT CONTACT FROM ESENDEX
We can only thank Essendex in providing a service that has enhanced our professionalism in communicating with our staff.
Good proactive feedback from sales & support team.
No comment
Very helpful staff in setting up our service.
n/a
Very helpful staff and resolved issues of uploading data quickly and efficiently.
We are a not for profit and have a mailing list of over 1000 - your service is good but it is far to expensive for us to consider on a long term basis.
The service I received from Hary was excellent, he provided all the information I needed and is very easy to talk to.
Good service, was more reliable than the other providers we tested
All good - great user experience and customer service - keep up the good work.
Easy to use with no previous experience. Need further trainin in system to optimise use. Easy to set up same
Excellent service. I got a courtesy call and I felt like a valued customer
Very thorough and immediate response to any issues. This business is run very efficiently with personal contact for any problems and invoicing through emails works as a very good reminder to pay!!
I was informed of all the products & services quickly after one phone call
On initial discussions, the staff were extremely professional and knowledgeable.
Such a pleasure to talk to a real person and even better when that person is pleasant and helpful. Both Hary and Pip made the set up and use simple, even for a thechnophobe.
From our very first enquiry, the service has been superb. Hary was extremely helpful and we were up and running in no time.
Great to deal with. Easy to set up. We are very happy with the service.
Good
Amazing customer service! Harry and Pip were so great to deal with and would recommend this to anyone!
I have found the people at Esendex to be very fast at responding to my emails. Customer service at this company is second-to-none, particularly service provided by the employee I have been dealing with, Hary Milas.
Excellent service and would recommend
