Emperor Divers Reviews

Consumer ratings of Emperor Divers

Feedback for www.emperordivers.com has been compiled from 1267 Customer Reviews

  • Feefo member since
  • 10/01/2012
  • Day diving, liveaboards, dive courses and Resort packages are all available with Emperor's friendly team of dive experts. We can organise your diving for as many days as you want, airport transfers, your hotel or a wide range of liveaboard holidays.

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Reviews

DateServiceRatingCustomer ReviewReply from www.emperordivers.com
7 Hour(s) ago

Diving in Sharm El Sheikh

Great diving with a very professional team. Special thanks to Duncan and Pete for being fabulous!

No Comment
19-Apr

Diving in Marsa Alam

i went diving with emperor for a whole week i had a great time ! the organisation is good... prices are ok also ... one thing that made my week a bit "bad" was 1 of the 6 instructors i had... there is a rotten appel in the basket but besides that good organisation and frendly peeps i would book it another time annyday...
but i will ask not to dive with the bad appel again :-)
any way who is doubting... don't doubt just book it :p

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Hi and thanks for the feedback and the positive rating, I'm very glad you had a great experience overall. Of course I am concerned that you did not find one of the team to be as good as the rest, and I would really appreciate if you could email me confidentially on the address below to tell me who you were less than happy with and provide some ideas as to why you didn't like him/her. Your comments will be treated with the utmost professionalism and I will use them to investigate and retrain where necessary.
Many thanks and looking forward to your email, my best regards,

Luke, Manager
manager.marsa@emperordivers.com
18-Apr

Course in Marsa Alam

excellent diving really friendly staff very proffesional fantastic day

No Comment
18-Apr

Diving in Marsa Alam

we enjoyd diving with the staff off the isa very much every body was very helpfull and we think the base in marina lodge is an excellent choise. grt Jenny&cor

No Comment
17-Apr

Diving in Marsa Alam

Well organized and fun diving in Hamata and Marsa Alam - a little strange to have dives in Hamata offered for an added price yet other operators in the area just include these "better" sites as a routine. And the boat crew on the live-a board boat used as a day boat in Hamata could have been more helpful. But the overall experience was excellent and well worth the time and price.

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Hi and thanks for the feedback. I'm glad that you found the trip to be enjoyable in both places. Thanks also for the feedback regarding our special trip prices, we monitor our competitors very closely to ensure we are offering value. The extra cost trips usually involve extra dives, early starts or both and are further away by boat. We still offer plenty of fantastic sites such as Clauido and Abu Galawa Soraya in the daily diving rate, and while there are some sites such as Maksur that we charge a supplement for, the same competitors that may include that reef in their normal program have daily diving extras on their normal diving trips that we include, such as the marina fees and even a cost for the dive guide (9 euro extra per day for both of these)! These competitors also charge double what we charge for the environment tax, and also double for the Abu Ghusun wreck trip. We therefore provide a much more all inclusive and value diving day, but keep some of the more cost heavy trips with an additional supplement allowing guests to choose which trips they would like to do according to their budget.
Thanks for the comments about the crew of Asmaa, I will certainly take it up with them as we expect a high standard across all our boats.
Thanks again for your comments and you have my assurance we will take them on board when we next review our prices. I hope to see you again, all the best,

Luke, Manager
manager.marsa@emperordivers.com
17-Apr

Diving in Marsa Alam

what can one say. from the boat hands, dive guides, back room staff and management at Marsa Alam nothing is too much trouble. you welcomed as a friend and treated as one.

No Comment
17-Apr

Course in Marsa Alam

Perfectly organised, no complains. All agreements thet promised come true

No Comment
14-Apr

Diving in Sharm El Sheikh

Emperor give a great, professional and friendly service. Easy to book online, very well organised at the centre and great guys to dive with. My two teenage daughters just did PADI OW 4day course and loved it! Highly recommend.
Toby - April 2014

No Comment
14-Apr

Course in Sharm El Sheikh

Had such an amazing experience completing my open water course with emperor divers, and am already thinking about doing the advanced course! Would definitely recommend to others to dive with emperor. :)

No Comment
13-Apr

Diving in Marsa Alam

It was very nice to be able to dive with you. Nothing bad to complain about. At least that any of your staff could fix. Last days of diving had some bad sight because of the wind.
Thanks!
Take care!

No Comment
12-Apr

Diving in Marsa Alam

good offers! especially, because the diving center decides on the basis of the weather where the boat goes. Additionally, really nice members of staff!

No Comment
12-Apr

Diving in Marsa Alam

We were happy that Emperor were based at the Intercontinental because we assumed that the boats would be leaving right at our doorstep with no transfers. In reality, it took an hour and fifteen minutes to get from the Intercontinental to the Marina Lodge, with a stop in between at the Resta to "check in", all of which seemed unnecessary. Your competitors were based much more conveniently for the Intercontinental without actually being based at the hotel.

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Hi and thanks for the feedback. We're glad that overall you found it to be positive, and I really appreciate the comments you have made. I know you also discussed the concerns onsite with the team. I'm happy to tell you that we have been looking at ways to improve the transfer situations for Intercontinental guests and after check in day one we are now picking up directly from the hotel with a speedboat to the daily boats, total time about 3 minutes.
Thanks once again for your comments and I hope to see you again, all the best,

Luke, Manager
manager.marsa@emperordivers.com
12-Apr

Course in Marsa Alam

It was great. Wunderfull house reef. The staff was perfect.
See you next time.

No Comment
11-Apr

Diving in Marsa Alam

One of the best diving centers in Egypte.
Only the check-in on board last year was better.

No Comment
10-Apr

Diving in Sharm El Sheikh

Brilliant dive team, whether you are talking of the Instructors, Guides, Admin ,Boat Crew or compressor team. Always have time for YOU, no matter what else is occurring around them.

No Comment
10-Apr

Diving in Marsa Alam

Good and funny crew
And a big praise to Taki and Mirijam for the great courses and great dives!

No Comment
09-Apr

Diving in Sharm El Sheikh

Professional, fun and safe and that is why ive used them twice and will use them again in the future

No Comment
09-Apr

Diving in Sharm El Sheikh

I had 4 days last week in Sharm diving.
I was collected from the hotel to the centre always on time, and it was perfect organized all the papers on the centre.
Fantastic time, fantasti team, felt safe all the time during the dive, and look forward for more dives with Emperor divers in future.

No Comment
03-Apr-2014

Diving in Marsa Alam

as usual, ok :)

No Comment
31-Mar-2014

Diving in Sharm El Sheikh

Great dive centre that pitches both the safety & enjoyment sides to scuba diving at the right pitch, excellent dive guides with great knowledge of the dive sites. Very easy to use online booking process. Now approaching ten consecutive years diving with them, twice a year.

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Great to hear from you and the staff are very happy to read your comments. Look forward to seeing you soon.

Carrol & the Sharm Team
31-Mar-2014

Diving in Sharm El Sheikh

Great guides and service

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Thanks so much and hope you will be back soon diving with us again.

Carrol & the Sharm Team
31-Mar-2014

Diving in Sharm El Sheikh

Have just spent a week diving with emperor in Sharm, and our experience with them was excellent. It would be a shame to single out individuals but Alex, Ryan and Ramy along with the captain and crew on Wasser all ensured a healthy balance between safety and allowing experienced divers to do their own thing. Anna and Carol ran the office efficiently and check in and out wasn't the chore that it can sometimes be. Friday night at the tavern was an added bonus, as was karoeke with Alex at the half a crown. Coming from a diving club with well over 60 diving members this was very much a "check them out" type trip, but we will have no hesitation in recommending Emperor to our members and we we look forward to a group trip next year. All in all a thoroughly enjoyable time with new friends, I didn't realise that a week could go by so quickly....

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So happy to hear from you and we are all pleased to read your comments. Please keep in touch if there is anything we can do for your next trip. Looking forward to you coming back again and will ask Alex to get the music ready.

Carrol & the Sharm Team
30-Mar-2014

Diving in Marsa Alam

Dive operators and guides are all right but diving itself is poor to middling so wouldn't bother with this area of Marsa - near the airport.

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Hi
How many dives did you do with us here in Marsa? I am surprised you found the diving to be poor, maybe you could let me know which sites you did
Kind Regards

Luke, Manager
manager.marsa@emperordivers.com
28-Mar-2014

Diving in Marsa Alam

Latest

emperor are good but exspensif

28-Mar-2014
no comments

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No Comment
28-Mar-2014

Diving in Marsa Alam

Verry friendly People, spacily David!

No Comment