Emperor Divers Reviews

Consumer ratings of Emperor Divers

Feedback for www.emperordivers.com has been compiled from 875 Customer Reviews

  • Feefo member since
  • 10/01/2012
  • Day diving, liveaboards, dive courses and Resort packages are all available with Emperor's friendly team of dive experts. We can organise your diving for as many days as you want, airport transfers, your hotel or a wide range of liveaboard holidays.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.emperordivers.com
37 Hour(s) ago

Diving in Sharm El Sheikh

Did the feedback thing manually when we checked out at the Dive Centre. Emperor deserved this rating when I first started with them years ago. They still deserve it.

No Comment
39 Hour(s) ago

Diving in Sharm El Sheikh

Great guides and crews. An excellent week.

No Comment
47 Hour(s) ago

Diving in Sharm El Sheikh

Nice peopel

No Comment
16-Jun

Diving in Marsa Alam

we would werever possible dive with emperor they are always cheerful and pleased to fulfill your wishes and put customers first excellent team work across the board can not fault there enthusiasm and knowledge on diving thanks for great diving yet again.

No Comment
16-Jun

Diving in Marsa Alam

Latest

Luke & his team are probably the best face of Emperor Divers in the Red Sea, providing an excellent blend of professionalism and relaxed friendliness. They are a principal reason for my repeat visits to the Marsa alam area and a strong influence behind my intention to explore further south to Hamata.

16-Jun-2013
Have dived with Emperor throughout Red Sea, including Liveaboards, and generally find them very reliable. As with any service provider, the critical area is the point of contact and Emperor Divers are not immune from the the occasionally indifferent dive-guide. However, Emperor are pretty good at maintaining a high level of service across the board, with the team at Marsa Alam being consistently the best I've encountered. Ethos & style usually flow from the top, so 'well done, Luke'.

Read more
No Comment
16-Jun

Diving in Marsa Alam

Emperor and the diving was great , except one stupid buddy who broke my camera .
Further the only thing i didnt like was the driving from moreen beach to resta and then the port ghalib . ( during night dive 18h till 19h ) we were at 21h30 in the hotel marina lodge and couldnt have any food because the driver drove first to hilton then resta and then port ghalib ( going to resta he passed port ghalib ) .

Next time i will dive with emperor again .
Thanks look and all the crew for great diving time in marsa .

Read more
No Comment
15-Jun

Diving in Marsa Alam

Equipment generally good condition. Boats extremely clean. Refreshments limited range for the price (coke or water). Dive guides know the dives well but we didn't feel they kept much of an eye over those diving with them, for example one recently qualified woman spent two dives dragging the bottom - a little assistance with her buoyancy would have been good. Biggest negative was the apparent flushing of toilets into the reef areas, assuming that's where the brown film of debris around the boat came from?

Read more
No Comment
15-Jun

Diving in El Gouna

Very friendly and supportive team
Enjoyed the diving and felt very safe

No Comment
14-Jun

Course in Marsa Alam

The guides and boat crew were very good.I think the pricing of dives and equipment hire could be more clearly explained.

No Comment
13-Jun

Diving in El Gouna

i have divede several with them and they have always been excellent.

No Comment
11-Jun

Diving in El Gouna

couldn't fault the staff and boat crew at El Gouna, they were friendly, attentative and proffessional but also fun loving.

No Comment
10-Jun

Diving in El Gouna

Had a excellent day, Dive Leader was very clear and precise, first time ever that I have dived with PADI where the dive leader insisted diver out at 50 bar, excellent. Gives confidence in novice divers and stops anxiety, to bad I only had one week at the hotel, and one days diving due to ear problem, and wife (non diver) wanted to do some other trips. hope to come back soon.


#Personal Information Removed by Feefo#

Read more
No Comment
10-Jun

Diving in El Gouna

Just look forward to next time I can get away for some diving and would always book with Emperor, never had a problem.

No Comment
09-Jun

Diving in Marsa Alam

Very organised and professionally run. Great crew and dive guides. Boat we were on was amazing, so clean and big, plenty of room to get kitted up and food was lovely! Would definitely recommend Emperor divers to friends.

No Comment
09-Jun

Diving in El Gouna

Another great diving holiday with the Emperor team in El Gouna. Our dive guide was great and very knowledgable, and the team both at the dive centre and on board the dive boat were fantastic. Thanks for making our trip a great one. Will be sure to come back and dive with Emperor again.

No Comment
09-Jun

Course in El Gouna

Incredibly professional but more importantly really friendly, nice people. Also the boat and equipment were first class, all in all thought they were superb.

No Comment
09-Jun

Diving in El Gouna

Nice quality vs. price.

No Comment
08-Jun

Diving in Marsa Alam

I have never paid so much money for 7 dives... poor divesites, the boats are too crowded. first and last time.
As an author for diving magazines, this will not be a very good story for diving tourism...

Read more
Thanks for taking the time to post a review and rating. I sympathise that overall you were disappointed with your diving holiday as we take pride on delivering great service and great diving. We always try to learn from constructive feedback and we have taken yours onboard. With regards to the price, it can be expensive to dive here compared to other Red Sea resorts as the operating costs are so much more, however our prices stack up to our local competitors when you compare boat diving prices, and in many instances we are cheaper. You chose to book and pay for your dives in resort, which meant you paid our top rate, as we have discounts available for online bookings, loyalty discounts and seasonal special offers to provide even better value. Also, you supplemented your boat dives with special trips, which makes me surprised to hear that you found the diving to be poor. Elphinstone and Sha’ab Samadai are not just guest favourites, but these famous reefs can be found and recommended in many books commenting on the best Red Sea dives. Of course if you were not lucky enough to see sharks at Elphinstone, hopefully you could still appreciate the quality of the soft and hard corals and abundant fish life on this reef and my guide tells me you were very impressed at the time with the cavern system in Samadai.
I looked into your comments about the boats being overcrowded, as we operate well under the legal licenses on ‘comfort levels’, where every guest has room for their box, wetsuit, tank etc. I am surprised that you found our boats crowded, when you were one of 8 on your trip to Samadai on a boat licensed for 24, one of 12 on your trip to Elphinstone on a boat licensed for 24 and one of 23 on your local boat trip on Pegasus, which is a 4 deck, ex safari boat licensed for 35 guests. We find that striking a balance between getting good numbers on our boats without filling them allows us to remain competitively priced while delivering comfortable diving trips.
We have been lucky to host many journalists over the years who have written many positive articles about the region. I sympathise that you have not been able to find such positives, and welcome you to contact us to discuss re-visiting perhaps and setting out your ambitions for the article, as we note that you didn’t mention this to any of our team at the time.
Best regards,

Luke, Manager
manager.marsa@emperordivers.com
08-Jun

Diving in Marsa Alam

Will be coming back for a third visit. Professional, hassle free, fun, organised (so you dont have to be :) )

No Comment
07-Jun

Course in Marsa Alam

Been once in Marsa Alam for Discover Scuba. Boat very clean and staff well trained.

No Comment
30-May-2013

Diving in Marsa Alam

Employees where very helpfull and friendly and taking care of the divers
suggestion to improve: a clear big information board in the dive center about the prices like on the internet. There was now much misunderstanding about the extra costs of dives outside the housereef, we found compromises to solve this but you can avoid this kind of misunderstandings

Read more
No Comment
30-May-2013

Diving on Elite

Excelente centro de buceo. Muy buen trato de los guías y tripulación den el vida a bordo.

No Comment
30-May-2013

Diving in Marsa Alam

siete semplicemente fantastici. Grazie di tutto.

No Comment
27-May-2013

Diving in Marsa Alam

In May I did my open water diver course in Marsa Alam with Emperor Divers and was very happy with this decision! Our instructor was excellent, very patient and knew what he was talking about! The company was very well organised and everyone working there seemed very nice and helpful. I am very glad that i did my course with Emperor Divers and can only recommend it!!!! Thank you

Read more
No Comment
27-May-2013

Diving in Hurghada

A very friendly and professional team.. Good facilities and excellent equipment.

No Comment