Elga Process Water Reviews

Feedback for www.shop.elgaprocesswater.co.uk has been compiled from179 Customer Reviews

Feefo member since
23/09/2010
ELGA Process Water specialises in delivering process water systems and service for the industrial, pharmaceutical, scientific and healthcare sectors.

Our Total Solutions approach, together with over 80 years experience, means we can develop innovative, sustainable, solutions to meet all your process water needs.
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Date	Product	Rating	Customer Review	Reply from www.shop.elgaprocesswater.co.uk
21-May	10 Bags (250kg) Salt	Service Product	I placed a order for a upgrade to our RO system back in Sept 12, after chasing and re-ordering of new parts which was a extra cost which I was not told of at the begining when the work started finely the work was completed end of May 13. 8 months to complete this work was a bit poor really! Read more	We thank you for your feedback and your comments have been noted. We will look into this matter and return to you as soon as possible. Debbie Lanning Administration Manager Customer Services 01628 897037
21-May	LC141 DEIONISATION CARTRIDGE Customer also reviewed: LC140 PRETREATMENT CARTRIDGE	Service Product	Service rating : Good service, reliable and speedy delivery of goods Product rating : Good product, seems quite expensive. Free recycling would be a good idea.	No Comment
24-Apr-2013	C114/4 DEIONISATION CARTRIDGE (PACK OF 4)	Service Product	Service rating : very easy to deal with, excellent customer service Product rating : Well packaged and gives consistent results	No Comment
23-Apr-2013	LC140 PRETREATMENT CARTRIDGE Customer also reviewed: LC141 DEIONISATION CARTRIDGE LC136M2 VENT FILTER etc.	Service Product	ok, would have liked a contact name on the address label	No Comment
22-Apr-2013	LC105 UV LAMP Customer also reviewed: LC140 PRETREATMENT CARTRIDGE LC141 DEIONISATION CARTRIDGE	Service Product	Service rating : Information and delivery were very prompt. The items were well packed. Good communication with Company through the on-line ordering system. Product rating : Very safely packed and easy to install in our water processer.	No Comment
19-Apr-2013	AQ5C AQ5D	Service Product	A good efficient service	No Comment
18-Apr-2013	C510	Service Product	We contacted elga and the problem was resolved quickly and efficiently	No Comment
25-Mar-2013	C810	Service Product	Service rating : Can not be better! Product rating : Good for our routine use	No Comment
22-Mar-2013	LC123 CARBON FILTER CARTRIDGE 10"	Service Product	Simple process to order.	No Comment
21-Mar-2013	LC117 DEIONISATION CARTRIDGE Customer also reviewed: LC101 PRETREATMENT CARTRIDGE LC152 REVERSE OSMOSIS MODULE etc.	Service Product	Service rating : This was the second time I'd bought from Elga & the service was far better than the first order I placed Product rating : We sold the product on	No Comment
21-Mar-2013	LC136M2 VENT FILTER Customer also reviewed: LC141 DEIONISATION CARTRIDGE LC178 CONDITIONING CARTRIDGE etc.	Service Product	Discounts are not based on the amount you order. You can order 1 item or 50 items and get the same level of discount. Plus shipping costs are a bit high.	No Comment
13-Mar-2013	C810	Service Product	Extremely fast service from order to delivery.	No Comment
18-Feb-2013	C250 C268 D	Service Product	Service rating : Best company I've ever dealt with Product rating : Fantastic quality	No Comment
06-Feb-2013	C118	Service Product	Has taken a long time to resolve an invoice query but apart from that no issues!	No Comment
21-Jan-2013	LC105 UV LAMP Customer also reviewed: LC118 UV LAMP Oring for UV Housing etc.	Service Product	Quote we received from the engineer was not correct for prices. Not until we checked the prices did we realize that he had written list prices and not University discounted therefore unless we had checked, we may have had to pay more for the following items.	No Comment
21-Dec-2012	LC119 REVERSE OSMOSIS MODULE	Service Product	Very helpful staff and fast delivery	No Comment
21-Dec-2012	C124	Service Product	Service rating : Prompt efficient service Product rating : good product	No Comment
21-Dec-2012	C118	Service Product	Service rating : Always good to speak to on the phone, sometimes delivery gets pushed back a day like on this occasion but fairly quick. Product rating : Product simple to sue and lasts 6 months+, as expected	No Comment
21-Dec-2012	C1040	Service Product	Service rating : Delivery is on time. What i would like is an order confirmation and date of pick up on the returning cylinder. Product rating : Works like we want it too.	No Comment
21-Dec-2012	C510	Service Product	Occasional Non Delivery and have been over charged, but not very often	No Comment
21-Dec-2012	C1000	Service Product	Service rating : Prompt and accurate Product rating : Never any problem	No Comment
21-Dec-2012	C118	Service Product	Helpful and efficient.	No Comment
21-Dec-2012	CT1 TABLETS (PACK OF 12)	Service Product	Service level needs to improve as took a while to get products ordered and when asked for passwword reminder did not get it , only when I rang a nother number was I able to ger things sorted. This whole process took too long to be satisfactory and needs to be better. Andy Kowalski MRSC MIScT MCMI Stores Manager Read more	We are sorry your requirements were not met to your satisfaction. Our standard delivery time for the items ordered is typically 2-3 days upon receipt of order, your order was shipped within 3 days. For future reference, we can arrange for quicker shipment by organising a same day or next day delivery upon request. When selecting "forgot your password?" on the online shop, if you don't receive a password recovery e-mail it may have been blocked by your e-mail security system. If this is the case please don't hesitate to call us on 01628 897000. Customer Services ELGA Process Water Tel: +44 (0) 1628 897000
26-Nov-2012	C910	Service Product	Fast delivery	No Comment
26-Nov-2012	C124	Service Product	no problems	No Comment

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Elga Process Water Reviews

Reviews

AQ5C AQ5D

C510

C810

C810

C250 C268 D

C118

C124

C118

C1040

C510

C1000

C118

C910

C124