Party Delights is the UK's largest online retailer of party supplies - offering great value partyware, balloons, fancy dress, personalised products and more for the whole family.
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Service rating : I paid £7.99 for delivery and ordered on Monday for next day delivery so was expecting it on Tuesday, However they came on Wednesday when I wasn't in and so had to go to the post office to pick up which was a little annoying! I have ordered from Party Delights on previous occasions and have been very happy with the service.Product: Good quality although colour of gingerbread outfit is chocolate brown rather than ginger colour! Still very cute though!
Delivery was prompt and order went smoothly. However Hermes the delivery courier felt it was acceptable to leave the package on my front doorstep. I have already complained to hermes (had another parcel delivered the day before also left on the doorstep so was already in contact with them.) So I was unhappy with the delivery and I would probably not buy from this website again if the parcel would not be delivered securely.
Party Delights products are great quality and help bring our party themes to life. Website is easy to use and delivery is efficient.
However I find it irritating that as an ROI customer I was send a code with free delivery on my next order but I was not allowed use it as it is for UK customers only. I have no issue with geographical promotions but I do not believe I should be sent something I can't use
Service rating : So pleased I ordered from you. Previously I had ordered coloured Tealights and received plain white ones. The 24 I received were brilliant. The quality is perfect - exactly what I wanted. Very pleased with the product and thank you for the voucher will definitely buy from you again. Quick delivery as well.Product: Product was exactly as advertised.
Service rating : Bought a lot from them recently and excellent despatch time. Had a problem last week which was my fault and my order stayed pending all week but they sorted it for me and amazingly got my order to me on time for my party - excellent ladies at customer service, will use again and have already recommendedProduct: Excellent product and good value for money.
Service rating : Use My Hermes as delivery company and they are not one of the better courier services for example no communication re the day of delivery or tracking on the day (unlike DPD for example). Would make me reluctant to use Party Delights again unless I couldn't buy a product from anywhere else.Product: Item as expected - a good basis for a costume
Everything received as ordered in good condition and great quality products far better than high street shops. I managed to get everything I needed for the 60th birthday party I was hosting with a black, purple and pink theme down to top quality hot pink spoons. So long as the quality of the products and the service remains as is, I shall look to order more in the future.
Service rating : Unfortunately packaging had got wet and penetrated into inner wrapping of paper tablecloth which in spite of careful drying did not completely recover. Unlucky perhaps as inner wrapping was polythene but water got in through the holes in it!Product: This unaffected by above problem, and am interested in further order, subject to team approval.
Service rating : The service was good. I paid extra for next day delivery before noon but the delivery didn't arrive until 11.55. Technically it was before noon but considering I paid £9 for the service I would have preferred it arrived earlier.Product: Perfect for miniature desserts
Service rating : The service and quality of products is excellent.. I would highly recommend your company the vast variety of goods on offer for loads of occasions is great a one stop shop for me .. thanks AliceProduct: I've not used them yet but I'm so pleased with them I can't wait for my next dinner party
Service rating : Very pleased with the purchase, prompt delivery and well packed order. Thank you for your assistance on the phone too. Would order again from you in the future, thank you.Product: Very pleased with the vibrant colours we chose, which are exactly what we wanted for our future party, thank you.
Service rating : The service is excellent they delivered what I asked for on time and no problems - This is the 2nd time I have used and both time has been brilliant - will use again :)Product: The boys loved then and they looked just like the picture, so when it arrived I knew what I was getting
Excellent service, my order was delivered very quickly in safe and secure packaging. Particularly impressed with the large personalised banner.
It was great to find everything we needed, plus a matching theme on one website! We would definitely order again from here!
Service rating : Order was processed and received on time however couldn't be posted through the door due to excessive packaging. Please consider flat packaging for small itemsProduct: Very nice
Service rating : Please with the service after trying so many shops here in Worthing it was so easy to contact you and get what I wanted.
WorthinngProduct: Such good quality thank you.
Service rating : Kept informed of when parcel was being despatched and approx day of delivery. All went as described. Parcel arrived on time with all orders. Thank youProduct: As described
Service rating : Thank you for the excellent service I received! Easy to order, very quick delivery and my daughter is thrilled with her emoji pencil case!!Product: My daughter loves it!!
Service rating : the website is easy to use as you can find products by colour as well as theme/style etc. everything was delivered on time as promisedProduct: Good quality just as described in website
The DJ was brilliant I entertain two children throughout the whole two hours would highly recommend him to everyone thank you my little boy Charlie loved every second of the games music and the d.j do all the actions to the songs ...
Be better if you did just say you got a bundle of notepads of 12 but did seperate ones too incase the party included just say 14 instead of buying a whole other bundle of 12 otherwise the un needed remainder just goes in the bin..
Service rating : Goods arrived the day before they said would arrive by, pleased they arrived in good time. Overall happy with goods and service.Product: Paper in the stationery pad was a bit thin and not quite so many pages as expected, however good enough for a party bag
Service rating : Excellent service,excellent products,excellent price ..10/10 !!! Would highly recommend this compny to friends and family.Product: Absolutely lovely!
Service rating : Very good, especially for hard to find themes
A bit annoying that there's a heavy postage charge
Good quality itemsProduct: Exactly as expected
Service rating : Never had any problems with party delights always been on time if not earlier. Would recommend to anyone and everyoneProduct: My girl loves it
Service rating : I'm really happy with the company was very easy to place my order I had great communication and excellent delivery.Product: Very pleased with my order it fits my son perfectly and is of good quality.