Party Delights Reviews

Consumer ratings of Party Delights

Feedback for www.partydelights.co.uk/ has been compiled from 34619 Customer Reviews

  • Feefo member since
  • 13/04/2012
  • Party Delights is the UK's largest online retailer of party supplies - offering great value partyware, balloons, fancy dress, personalised products and more for the whole family.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.partydelights.co.uk/
6 Minute(s) ago

Disney Princess Party Pack - Deluxe Pack for 16

  • Customer also reviewed:
  • Disney Princess Invites - Party Invitation Cards
  • Disney Princess Party Pack - Deluxe Pack for 8
Service
Product

Really good seller, many things to choose for many parties, fast shipping

No Comment
1 Hour(s) ago

Helium Canister for 30 Balloons

  • Customer also reviewed:
  • Gold Balloons - 11" Pearl Latex
  • Silver Letter E Balloon - 16" Foil
  • etc.
Service
Product

Service rating : I would suggest you have an option as fair or average as poor and bad are much the same? I have ticked good as the service was fine.
Product: The Hellium wasnt very strong. The letter balloons didnt float at all. The balloons were all on the floor by the morning.

No Comment
7 Hour(s) ago

Your recent order from Party Delights

Service
Product

Items arrived on the date stated. Excellent condition. Easy website to use

No Comment
8 Hour(s) ago

Classic Woody - M

  • Customer also reviewed:
  • Toy Cowboy Gun & Holster Set - Child
Service
Product

Service rating : Based on what I purchased this time I probably would not buy from again.
Product: I like the outfit but the hat is made of cheap material and really misshapen. It looked better in the picture.

Read more


Many thanks for your feedback.

If you are unhappy with goods received please register return online. www.partydelights.co.uk/returns

On receipt back into our warehouse a refund will then be processed.

This will be passed on to our product team.

Should you wish to speak with us further then please do not hesitate to contact us further on the number below

Laura Smith
(Customer Service Team)
0333 900 5000
9 Hour(s) ago

16th Birthday Black Balloons - 11" Latex

  • Customer also reviewed:
  • 16th Birthday Black Hanging String Decorations - 1.5m
  • 16th Luncheon Napkins - 3ply Paper
  • etc.
Service
Product

Great service prompt delivery

No Comment
9 Hour(s) ago

Double Lollies Tub - Bulk Sweets

  • Customer also reviewed:
  • Fizzers Originals 170g bag
  • Haribo Sour Rainbow Twists Tub - Bulk Sweets
  • etc.
Service
Product

I have tried on two occasion to contact the firm by email to tell them about packaging of my order been ripped and products been missing and I've had no reply. I need the items for a party so I accepted the rest of the order. I checked the order in front of the courier .....
Even a email to say they received my emails and they were looking Into it would have been suffice but I've received nothing I will persist but will I get anywhere!!!

Read more


Many thanks for your feedback today.

I am sorry you have not had a response, I am unable to see we have received any previous emails from yourself. May I ask you to forward your email onto partyteam@partydelights.co.uk so we can look further into this.

Please accept our apologies for the inconvenience caused.

Kind Regards,

Laura Smith
(Customer Service Team)
0333 900 5000
9 Hour(s) ago

Elsa Deluxe - Medium

  • Customer also reviewed:
  • Silver Tiara
Service
Product

Service rating : What I expected. Prompt delivery, products were exactly as described.
Product: Good

No Comment
9 Hour(s) ago

Pick & Mix Happy Birthday Ombre Flag Bunting - 3m

  • Customer also reviewed:
  • New Pink Pom Pom Garland - 3.7m x 2 pieces
  • Pick & Mix Happy Birthday Gold Letter Bunting - 1.5m
  • etc.
Service
Product

I contacted party delights last week to find out how I can return the items as they are not needed anymore. The online returns form wouldn't allow me to submit so I asked if someone could advise how I go about getting a refund & returning the items. I've had no contact to date.

Read more


Many thanks for your feedback today.

I am sorry you have been experiencing some issues.

I can see you have emailed ourselves on the 7/1/17 to which my colleague Louise had responded to on the 9/1/17, please check your spam/junk mail.

If you do wish to discuss this further then please contact us on the number below.

Kind Regards,

Laura Smith
(Customer Service Team)
0333 900 5000
9 Hour(s) ago

Sparkling Celebration Age 50 Hanging Swirls - 18cm

  • Customer also reviewed:
  • Sparkling Celebration Age 50 Confetti - 34g
  • Sparkling Celebration Age 50 Lunch Napkins - 2ply Paper
  • etc.
Service
Product

Service rating : Arrived quickly. Excellent value for quality products!
Product: They were good quality & looked great.

No Comment
10 Hour(s) ago

A Vintage Affair Wedding Reception Invitations

Service
Product

Service rating : Goods arrived very quickly
Product: They are lovely and well priced

No Comment
10 Hour(s) ago

Disney Princess Party Pack - Deluxe Pack for 8

  • Customer also reviewed:
  • Baby Pink Plastic Cutlery - Assorted Party Pack
  • Disney Princess Party Bags - Plastic Loot Bags
  • etc.
Service
Product

Service rating : Very good
Product: Very good

No Comment
10 Hour(s) ago

Star Shaped Confetti

Service
Product

Service rating : Great quality fast delivery, the photo upload party items really make the occasion special, I've had the photo balloons and confetti they are perfect!
Product: Make a party table look great

No Comment
10 Hour(s) ago

Peter Rabbit Garland - 10ft

  • Customer also reviewed:
  • Lemon Chiffon Balloons - 11" Latex
  • Peter Rabbit Napkins - 3ply Paper
  • etc.
Service
Product

Service rating : Vast selection of quality supplies, a user friendly website and fast delivery
Product: Very fiddly. Would be better if it came ready made. End result was nice.

No Comment
21 Hour(s) ago

Gold Dessert Plates - 17cm Paper Party Plates

  • Customer also reviewed:
  • Age 70 Black & Gold Balloons - 11" Latex
  • Age 70 Black & Gold Glitter Bunting - 3.7m
  • etc.
Service
Product

All the things we bought were excellent

No Comment
26 Hour(s) ago

Sparkling Celebration 60th Birthday Party Pack - Deluxe SAVE 10%

  • Customer also reviewed:
  • Gold Luncheon Napkins - 33cm Square 2ply Paper
  • Sparkling Celebration Age 60 Plates - 23cm Paper Party Plates
  • etc.
Service
Product

Service rating : 60th birthday arrived promptly.
Product: Generally ok quality but the hat provided was very cheap looking and had no elastic.

Read more


I am sorry that you are not happy with the recent product you have received.

I have passed this feedback to the relevant department to review.

Please do not hesitate to contact me if you require any further information.


Kind Regards,

Laura Smith
(Customer Service Team)
0333 900 5000
30 Hour(s) ago

Tarten Party Napkins - 2ply Paper

Service
Product

Service rating : Very speedy and efficient
Product: Nice looking napkins purchased for Burns Night supper. Good value

No Comment
30 Hour(s) ago

White Cone Favour Boxes - 11cm

Service
Product

Service rating : Value for money
Product: Pretty

No Comment
32 Hour(s) ago

Winter Icon Paper Lanterns - 30cm

  • Customer also reviewed:
  • 3D Hanging Decorations - 20cm Christmas Decorations
  • Joyful Snowman Hanging Swirls - 55cm Christmas Decorations
  • etc.
Service
Product

Easy to use website and everything was easy to find

No Comment
33 Hour(s) ago

Just Married Butterflies Pearl White Wedding Balloons - 11" Latex

  • Customer also reviewed:
  • 50th Birthday Blue Balloons - 11" Latex
  • Love Doves Elegant Wedding Clear Balloons - 11" Latex
  • etc.
Service
Product

Service rating : \fast delivery
Product: Couple of balloons un-useable due to production damage

No Comment
33 Hour(s) ago

30th Birthday Decorating Kit

  • Customer also reviewed:
  • Basketball Hanging Decorations - 60cm Hanging Swirls
  • Football Foil Banner - 2.75m
  • etc.
Service
Product

Service rating : Great quality
Product: Great quality

No Comment
34 Hour(s) ago

Your recent order from Party Delights

Service
Product

Contacted them to advise on short fall of the delivery, got no reply and no replacement of the shortfall, gave up trying as party had happened.

Read more


Many thanks for your feedback today.

I am sorry you have not had any response, I am not able to see you have contacted us. We have no emails from yourself.

I can see your parcel was delivered on the 5th January.

I have sent you a separate email to discuss this further.

Kind Regards,

Laura Smith
(Customer Service Team)
0333 900 5000
34 Hour(s) ago

Paw Patrol Party Invitation Cards

  • Customer also reviewed:
  • Paw Patrol Blowouts
  • Paw Patrol Party Bags - Plastic Loot Bags
  • etc.
Service
Product

Fast delivery nd reasible price

No Comment
34 Hour(s) ago

60th Diamond Wedding Anniversary Giant Deep Banner - 1.5m x 0.5m

Service
Product

Service rating : Good speedy service. Ordered on sunday arrived wednesday.
Product: Parents loved it.

No Comment
34 Hour(s) ago

Hippie - Large

  • Customer also reviewed:
  • 60's Hippie Tambourine - 20cm
  • 60's Long Neil Wig - Brown
  • etc.
Service
Product

Service rating : Great outfit and well packaged, although a bit on the expensive side
Product: Great outfit

No Comment
34 Hour(s) ago

My Little Pony Stationery Pack

  • Customer also reviewed:
  • Dinosaur Attack Stationary Set
  • My Little Pony Cups - 266ml Paper Party Cups
  • etc.
Service
Product

Easy to use and order arrived promptly

No Comment