DeJoria Diamonds Reviews

Consumer ratings of DeJoria Diamonds

Feedback for www.dejoria.co.uk has been compiled from 154 Customer Reviews

  • Feefo member since
  • 14/01/2010
  • DeJoria Diamonds is an established UK diamond jewellery business based near Birmingham's famous Jewellery Quarter. Established back in 2003, we specialise in conflict-free loose diamonds, diamond engagement rings and stunning diamond jewellery, providing these to the discerning UK jewellery buyer at competitive prices. Our beautiful diamond jewellery is handmade here in the UK.

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Reviews

DateProductRatingCustomer ReviewReply from www.dejoria.co.uk
08-May-2013

Diamond Engagement Ring

Service
Product

Service rating : Rings overall are stunning & the value is excellent. Took longer than quoted & had to chase for an update.
Product rating : Stunning & just how i asked for them

No Comment
16-Apr-2013

Wedding Rings

Service
Product

Service rating : Excellent
Product rating : Excellent

No Comment
21-Mar-2013

Bespoke Diamond Engagement Ring

Service
Product

Service rating : The customer service was exceptional, every part of the product was tailored to my specifications and Richard was in constant contact. I am personally very im-patient and meticulous but this did not phase Richard at all. All questions I had were answered promptly. I highly recommend Dejoria Diamonds.
Product rating : Have seen photos and the product looks exactly how we set out. Should be hear next day recorded delivery

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No Comment
07-Mar-2013

Diamond Trilogy Ring

Service
Product

Service rating : a serious player on the field of jewellry
Product rating : +++++

No Comment
05-Feb-2013

D Profile Wedding Ring

Service
Product

Absolutely beautiful jewellery & 1st class service! My engagement ring was sent back for its complimentary clean, check & polish & whilst it was back with Dejoria they made me a platinum wedding ring. I received these back today & my beautiful engagement ring is even more beautiful since being away & is just like new! The wedding ring is perfect & Richard has been fantastic throughout!
We would definitely recommend!

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No Comment
05-Feb-2013

Diamond Engagement Ring

Service
Product

Brilliant!

No Comment
28-Nov-2012

Diamond engagement ring.

Service
Product

Excellent service

No Comment
14-Nov-2012

Diamond Engagement Ring

Service
Product

Service rating : Very good, easy to follow website; beautiful jewellery; excellent communication throughout the purchase. DeJoria was able to find a diamond to suit our budget and gave us several options to choose from. We would definitely purchase from them again but hopefully will only get engaged once! We will look to DeJoria for our wedding rings in the next couple of months though.
Product rating : The Coniston engagement ring is a stunning piece. I wanted something unusual, that you can't find on the high street and that's exactly what I found. I've never seen the sideways oval diamond on anyone's engagement ring before, and people always comment on how different it is. There are no claws on this piece so no chance of it getting caught on clothes. The clarity of the diamond is exquisite and the ring has been valued at much higher than we paid for it. It really is perfect and I could not hope for a more beautiful ring.

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No Comment
30-Oct-2012

Diamond eternity ring.

Service
Product

The company and its staff are very professional and helpful. Their advise has been invaluable with all 3 orders I have placed. I intend on returning for future purchases - if finances permit!!

No Comment
06-Oct-2012

Four claw solitaire diamond ring

Service
Product

Dejoria was recommended to us and we were not disappointed. We received excellent customer service and advice on our choice of diamond and ring setting from Dejoria and knowing our very tight time schedule, they were always quick to respond to any queries we had. The ring was delivered on time and is excellent quality. Just perfect.

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15-Aug-2012

Wedding rings.

Service
Product

My Fiance had a very specific wedding ring in mind and I just could not find anything similar to what he wanted in any of the shops we visited or on the net. After trawling the net for weeks I came across the DeJoria Diamonds website and emailed Richard with the specifications of what I was searching for, weight, size, style and pattern, the same day Richard emailed me back with a price and confirmation that they could supply my demand. Two weeks later the ring arrived. Michael is over the moon as it is the first ring he has ever been able to actually try on due to his Y size finger, the fit, width and design is absolutely perfect. Richard I can not thank you enough, your skill and communication is second to none, I would not shop anywhere else! Donna, Portsmouth.

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No Comment
13-Aug-2012

Diamond Engagement and Wedding Rings

Service
Product

Service rating : Buying with Dejoria was a very relaxed, simple process, they have a very good website and together with great customer service which make it a delightful process to find the ring which best suits your needs.
Product rating : The engagement ring turned out beautifully well, very happy with the look.

Wedding band was made to match and compliments the engagement ring.

Engraving was a nice touch also.

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No Comment
06-Aug-2012

Orrin Solitaire Diamond Engagement Ring

Service
Product

Like anyone who is reading this, you've decided to take the plunge and are looking at buying an engagement ring online, and like me concerned about handing over a load of money to an Internet company. Well don't fear, I called DeJoria as I was paying by bank transfer so got a 1.5% discount.

A gentleman called Richard phoned me back and took the time (around 30 minutes) to discuss at length what I was looking for as well as explain more about the diamonds. There was no pressure to buy, if anything, he actually advised me to take a few days to re-think what I wanted and to simply provide them with a list of several diamonds in priority order.

After payment, I received an invoice but after that Jo communication until the ring was ready to be posted out. I don't see this as a negative as I felt I could email or call should I need to.

There was a small mix up with delivery and my ring was posted a day after I expected but this wasn't an issue and was still well withing the 21 days.

Would definitely look to get my wedding bands (she said yes) from here as well as any other diamonds

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No Comment
24-Jul-2012

Diamond Solitaire Engagement Ring

Service
Product

Service rating : Excellent service from start to finish - in fact, the best I can remember receiving from any retailer. Before ordering, they gave a detailed consultation on my requirements and preferences, then supplied a constant stream of information and progress updates once I'd ordered.

Neither did their attention dip once I'd received the ring - as it happened, I needed to take advantage of their free resizing service - communication remained excellent and the process was very simple.

The finished product is fantastic (and I got a "yes"!) - I definitely expect to return for the wedding bands! I was slightly cagey about relying on Royal Mail to transport the ring three times - but no problems on this front either.

I really can't imagine another seller, online or offline, being able to beat DeJoria. Thanks to Richard and Jenny in particular for handling my order.
Product rating : A fantastic diamond and perfectly finished ring/setting. Not much more to say really - but the box was classy too!

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No Comment
18-Jul-2012

Diamond engagent ring

Service
Product

Great customer service.

No Comment
30-Jun-2012

Diamond engagment ring.

Service
Product

Excellent

No Comment
23-Jun-2012

Wedding Ring

Service
Product

very helpful, very professional

No Comment
23-Jun-2012

Diamond Solitaire Pendant

Service
Product

I have bought multiple items of jewellery from DeJoria and have been extreemly please with all items purchased

No Comment
09-May-2012

Shaped wedding ring

Service
Product

Delighted again, this is the second ring we have purchased through Dejoria. I got my fiances engagement ring 2 years ago and was delighted with the service and quality and for this reason I got the wedding ring too. Dejorias communication was excellent and they offered me a more expensive alternative (with no added cost) wedding band when the original was not able to be provided due to the engagement ring cut. Would not hesitate for a second in recomending them to friends or family in the future.

Chris
Edinburgh

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No Comment
01-May-2012

Diamond ring.

Service
Product

Very helpful and tentative

No Comment
07-Mar-2012

Diamond Engagement Ring

Service
Product

I was a bit tentative about buying diamonds off the internet and had researched all the usual places like Bluenile and israel diamonds. I came across Dejoria from the Yahoo newsgroups as I hadn't heard of them previously.

When I made first contact, a guy named Richard emailed me back and straight away it was different to what I experienced from the other places. They seemed to be more production line based whereas Dejoria was much more tailored and personal.

One of the key factors in making a decision was the wide range of actual rings as I felt other sites were lacking in this regard. Richard offered quite specific advice and was very helpful going above and beyond expectations to meet my requirements.

After a brief consultation we agreed on the sale - again Dejoria were very flexible with the payment options and after it had been created and valued was sent out on completion of monies transferred. It arrived as promised on schedule and I was blown away when I opened it. The diamond is really magnificent compared to any of the high street retailers we looked at, and the setting is also lovely. Everyone I've shown it to (close family) has remarked on what a great quality brilliance/fire/glitter/shimmer it has.

I couldn't be happier and will hopefully return in 18-24 months for wedding bands I am so impressed.

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No Comment
11-Feb-2012

Wedding Ring

Service
Product

Service rating : Friendly service with good advice, prompt delivery and an excellent product.
Product rating : My engagement ring is quite chunky and I wanted a narrow, 2mm palladium wedding ring but was worried it might be light-weight and feel cheap. Richard at Dejoria provided information and offered a choice of heavier-weight rings and I'm very happy with the ring I chose, it fits well with my engagement ring. We'll be ordering my fiance's ring from Dejoria too.

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No Comment
18-Jan-2012

Diamond set wedding ring.

Service
Product

Excellent service, copetetive pricing and great overall service.

I did prefer the older website however as it was easier to see 3d hands and the USA website still has many more features, would like to see this in the UK.

No Comment
02-Nov-2011

Axminster diamond ring

Service
Product

Easy to use website, good products with a great reputation- very helpful team always on hand in what was a very important purchase!!

No Comment
21-Oct-2011

Wedding Rings

Service
Product

I think Dejoria Diamonds are a brilliant company, my experience with them has been second to none. During July last year I purchased an engagement ring for my now fiance, the ring was of extremely high quality and the sales team kept in contact with me throughout the whole process. This year we have purchased our wedding rings from Dejoria and again they are fantasic and the box they come in is beautiful.

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No Comment