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Service rating : A bit pricey, but good service.Product rating : A bit pricey but the picture is a good representation of the actual item.
Service rating : Great productsProduct rating : Love these lights
Service rating : Excellent service. Very prompt delivery.Product rating : Very nice product in attractive packaging, making a nice gift.
Service rating : There are some lovely & unusual gifts but I do think a lot are overpricedProduct rating : but expensive
Service rating : A number of screws had fallen out of the bench. One of the slats had fallen off and the back had collapsed. The box was full of loose screws. I rang immediately and said the bench would be in the back garden to be collected. I was promised a collection and it didn't happen. I had to ring again. I also e-mailed the website but my e-mail was returned undelivered. Lynda BrownProduct rating : As above. I had to order the French Country bench instead. Apparently it was the last Bordeaux bench, but it's still in the catalogue and on the website as available.
I was very impressed, I ordered the goods on the 8th of May and the goods were with me on Monday the 13th of May. Thank you
Service rating : very good serviceProduct rating : put a way for a gift . I was very pleased with this item it was better than I thought it would be.
Service rating : I thought I would get an email to say that my order had been despatched,but I didn'tProduct rating : Although it cost over £16 I did not think it worth the money.
Service rating : Helpful and friendly lady took my order over the phoneProduct rating : Fun item not tried yet due to weather.
Service rating : Swervice and products excellent. Delivery prompt. love it!Product rating : All items were as described.....service & delivery time excellent.I am very pleased.
Service rating : Well packed good delivery time - excellent.Product rating : This was a gift and it was so appreciated. For the cost it was a terrific book.
Delivery could have been a little quicker or maybe have different delivery options and costs
good quick service
Service rating : Very quick, effcient and friendly. Love your catalogue. I have a £5 voucher from the Museum shop, one of your sister companies, I think, Can i spend it with you?Product rating : Beautiful colours. Would look even better if it was longer and wider, but I did know the dimensions.
Service rating : Fast and efficientProduct rating : Perfect
Service rating : The best experience about my purchase was the service as I had to return an item and it was collected the next day.Let's see how long it takes to receive the refund.Product rating : The price for this bench (£279 plus £9.99) is outrages considering the poor quality. £79.00 would be more appropriate. Had to return the bench as it was faulty: lid did not close,some screw holes too big to hold screws, crack in timber. The price for the bench is inflated and charging £9.99 for delivery is in no way justified. The bench comes flat packed, and I was able to handle the box by myself (65 year old female) .
Good service when having to exchange an order and get a refund.
Service rating : GoodProduct rating : I wanted one last year and they had sold them all before I could get one. Love it!
My plates arrived very quickly and were very well packed.
Service rating : Hi the items that you sent were lovely but I was horrified at the amount of packaging that was used. The biggest box I have ever seen and so much plastic padding which will be very difficult to get rid of not to mention the effect on the environment. If the items had just come in their boxes it would have been better.Product rating : The base quality is a worry as not sure how well it will hold.
Service rating : I just clicked "what I think" !!!!Product rating : I thought they were glass, and large - but ok, they are nice.
Maybe give an idea of the size for such items..
great price and product a little slow in arriving but not too much of a problem
very efficient service; interesting products-unusual.
Service rating : Website easy to navigate and order on, and as ever items I ordered were pretty much what I expected and met my expectations.Product rating : Beautiful planters so now I don't want to give them away as gifts!!