Cox & Cox embraces the heartfelt philosophy that it is possible to create a home that is both beautiful and practical, offering a fresh escape from the norm. The product range has influences from all over the globe and takes inspiration from childhood memories, but often with a contemporary twist.
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Service
Products
Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Like that you go out of your way to resolve a query.
Service rating : Excellent service. A little bit on the expenswive side but good quality.Product rating : I love the tiered baskets and they are great in my new bathroom
Did what they said they'd do so happy
Service rating : The admin and email order confirmation very prompt. Delivery when promised and well packaged. Thank youProduct rating : Nice stool but The wood grain on the seat is poorly matched.
Service rating : This was my first order. I had no problems with any part of the order for my product.Product rating : waiting for the weather for a bbq to try them out. But they look and sound interesting.
Service rating : good service.Product rating : looks ok but not assembled as yet as for a birthday present.
Service rating : ReliableProduct rating : Good quality at reasonable prices
Service rating : Easy to order and prompt deliveryProduct rating : Really easy to apply, and they look great.
Service rating : Original item arrived damaged, but realised too late to return. Sent e-mail to customer services who replaced item free of charge. No quibble. Very pleased with serviceProduct rating : Original damaged but pleased with replacement
Service rating : Arrived sooner than expected and was left in the stated place. Very well packaged.Product rating : Haven't used it yet so can't really say whether it will prove to be excellent! Looks good.
Very good service. Quick delivery. Well packaged.
Service rating : Excellent serviceProduct rating : Product easily assembled and does the job intended -
Service rating : GoodProduct rating : As described
Easy to use and staff helpful. Will order from them again as they do what it says on the tin!!!
Good prompt service.
Service rating : Ordered by 2pm for efficient next day delivery.Product rating : Beautiful wooden stools, a little high for our worktop but that's our fault because we loved them! Perfect size for our toddler though to sit and watch mummy in the kitchen!
Service rating : Lovely range of quality products, speedy delivery, many thanks!Product rating : Very happy with my carved angel wings, even nicer than i thought they would be
Service rating : Very friendly and helpful serviceProduct rating : Thought the little stamps would be bigger, but apart from that they are ok
Service rating : Your service was excellent.Product rating : Product exactly as seen in catalogue
Service rating : Fine, although item did not come into stock for a long timeProduct rating : Good, but dimensions in catalogue and on line incorrect. Item is smaller than advertised.
Very good service
Service rating : Love your catalogue and your pricesProduct rating : Love it. Excellent value. Quirky!
Service rating : Return label promised for faulty clock and replacement clock still to arrive... waited over a week. A replacement initially not offered for faulty clock just 'to be mended.' Hopefully, a new one on its way with a return label to send back the old one.Product rating : Faulty... had to return. Still awaiting replacement
Service rating : Great communications. Speedy delivery.Product rating : Perfect for my kitchen. But also feel it would look great in many rooms if I fancied a change!
Service rating : Fast deliveryProduct rating : Beautiful dolls house
Service rating : Always greatProduct rating : Thought it very disappointing for the money......but very unusual for Cox&Cox
Service rating : Excellent customer service and goods well packagedProduct rating : A beautiful frame at an amazing price.
Excellent service
Really good, arrived before I expected, good communication.
Service rating : Good service.Product rating : Really lovely product.
Service rating : Good service overall though the delivery is expensive considering the goods were delivered the day after it was due to arrive.Product rating : THe candlestick looks really lovely. And together with the pillar candle, the effect is great.
As usual ...
Service rating : I ordered by phone, the customer service agent was very good, clear concise and professional but very friendlyProduct rating : I was notified when the item had been sent and it was delivered promptly. The ladder looks really good in my refurbished bath room and 'fits' in. A very good product and very well packed
Excellent fast efficient service but should have arrived quickly as the postage was extortionate!
Fast and efficient service. Products as advertisied
Service rating : Absolutely fine. My only comment is that I would have liked a smaller time frame for delivery.Product rating : They are great & completely as advertised.
Service rating : Quick dispatch and delivery, items well packaged and intact. However, postage fees are not as friendly as other online companies.Product rating : My brother dislikes this with a passion: he says it makes him thing of a shabby old dressing gown someone has cut up and made into a pencil case: the background colour is dreary and the print looks like a fluorescent cabbage. But he was unable to put me off. It's well made, and in the right context looks quite pretty. I use it for my hairbrushes :-)
great prompt service & even things out of stock arrived within a few days. I've ordered things before & found it a great company to deal with
Service rating : Great service, fab products but just missed out on an excellent for two reasons: firstly, the impenetrable packaging (very grateful it was so well protected but it was a nightmare to open!) and the fact that they sent an email on the day my goods arrived offering me a discount of 15% of future purchases that had to be used in the next 48 hours. Sorry to be picky, but it would have been nicer to have had (and I would have been far more likely to use) a discount that lasted a bit longer.Product rating : Lovely, lovely set - very much looking forward to using it when the sun eventually comes out!
Good customer care
Service rating : good and quick serviceProduct rating : good and quick service
Would recommend to friends
Service rating : Really fast delivery and packaged very wellProduct rating : A really lovely item - will look fantastic in our bedroom with the hearts on it that my husband collects fof me. Had to buy two!!!!!!
Easy to use and efficient delivery.
I LOVE Cox and Cox, they've the best customer service EVER! I wish more companies were like this, they know how to keep customers happy, never any trouble returning/exchanging items, best service, please keep it this way :D THANK YOU! X
Although I'm not impressed by the courier company. Parcel was left on the doorstep, fortunately a neighbour spotted it and brought it in. Previous order of 3 candlesticks, the medium candlestick was broken. Unsure if to order anything again.
Service rating : Quick fast delivery, great thank youProduct rating : Kids love them
Service rating : Website was efficient enough and easy to use.Product rating : It hasn't arrived yet so I can't comment.
Service rating : Very prompt deliveryProduct rating : Self assembly is not mentioned in product description. Also, product is disappointing quality compared with what images on website suggest. But adequate quality, and don't want to dissassemble to send back!
Service rating : Lovely catalogue. Delivery service poor - package left with a neighbour but no card put through the door so we had no idea where it was.Product rating : Awful - not sticky enough & have already fallen off several times, planning to return for a refund
