The Co-operative Electrical Shop offers a wide range of products representing value for money. Our product range has been developed by including only renowned manufacturers offering quality products. We want you to be happy with your purchase and for it to last the test of time, giving excellent value for money. We only include market leaders within our product range to ensure our customers are purchasing a product that will be reliable and provide excellent service.
We pride ourselves on our commitment to delivering the highest standard of customer service to all our customers
The rating shows just the review scores in the category or product area selected.
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Excellent as normal, returning customer
Service rating : Excellent serviceProduct: Good quality tumble dryer
Pleasant staff both office & delivery men. Promises kept re notification when it wd be delivered etc. given one hour slot which was honoured too.
Service rating : Value for money products and excellent delivery time. Would definitely use in the future.Product: This is a replacement for a Hotpoint Dryer that I'd had for 15 years. It still works but the knob to start it was broken and I couldn't get a suitable replacement. Not had use of a condenser dryer in the past - find it's not quite as good as my old one but it does the job.27-May-2015Excellent choice of products and great service. Would definitely recommend.
Service rating : Good product at good price, delivered as arranged at time agreed. There were problems with my credit card payment which my bank said should have been good but the Coop did no accept. I was then forced to use my debit card to pay for the product but in the end only one payment was taken so all has ended well.Product: It works well and with a 5year warranty it gives peace of mind.
Their delivery service is great! Have recommended Co-op to others.
Service rating : Co-op customer care is second to none. I wish I could say the same for the Hoover customer service.Product: This is a replacement appliance to the more powerful one which went wrong. So far so good. Have not had it for long yet. This kind of rating should be seeked after the product has been with a customer for at least 6 months.
Very quick delivery. Drivers very helpful. Excellent all around
Service rating : Brilliant service. Arrived on time.Product: Great product
Service rating : can always rely on the co-op great service and deliveryProduct: nice machine and easy to understand
Service rating : Least expensive in the market with good range of products. They need to advertise more - I only came across them by accident because Curry's were out of stock.Product: Brilliant machine but installation instructions are not the clearest
Excellent friendly helpful delivery people 1st class delivery and information provided..
Service rating : Good price and spot on delivery.Product: Good value and seems good quality construction.
Service rating : Delivered on time with no problems at all.Product: Love it, excellent TV from Sony as always, picture & sound quality excellent, no complaints.
Service rating : Always a great service
Ordered on Tuesday delivered on Saturday at the allotted time
The guys could not of been more helpfullProduct: Up to Bosch great standard
Service rating : Easy to use website and customer service follow up greatProduct: Exactly what I wanted and much cheaper at the COOP than elsewhere
They use DPD to deliver - so therefore excellent service! So long as they keep using DPD, they'll be my Number One choice for electrical goods.
Service rating : Good service, was given a delivery time the night before but on the day driver rang to say he would be there earlier,this was ok for us but if we had been working would have caused us problems.Product: Good machine and so much quieter than our old one.
Service rating : Kept up to date, given a time slot, unfortunately the truck had a puncture but we were kept informed and offered a different day, however we really needed the freezer and were promised it on the same day, if late. IT arrived earlier than expected. You can't legislate for punctures but you can provide excellent customer service to compensate. Thank you.Product: Looks good and so far working well. Compact, just the job.
Service rating : easy to organise. on time. as advertised. no complaints. would use again.Product: good fridge.
Service rating : Delivered next day, i was given 1 hour delivery slot the next morning. Two friendly courteous gentlemen delivered it who immediately removed all packaging, and then waited while I checked the dryer was undamaged and then took all packaging away with them. Excellent service. I was very pleased.Product: This replaced similar product which had lasted about 25 years! As dryer is near a window we don't bother with the hose. It is a very efficient dryer and it is quiet. It fits in a kitchen cupboard but obviously cabinet door is left open during use. I hope it lasts as long as its predecessor. We are well pleased with this dryer.
Service rating : Excellent service.Product: Nice product.
Efficient delivery staff. Somewhat later than expected but hardly surprising when I found they had come from Leeds via Bournemouth!
Service rating : excellent service all around.Product: very pleased with tumble dryer.