The Co-operative Electrical Shop offers a wide range of products representing value for money. Our product range has been developed by including only renowned manufacturers offering quality products. We want you to be happy with your purchase and for it to last the test of time, giving excellent value for money. We only include market leaders within our product range to ensure our customers are purchasing a product that will be reliable and provide excellent service.
We pride ourselves on our commitment to delivering the highest standard of customer service to all our customers
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Service rating : Good communication about the delivery and up to date info.Product: Good machine with a very powerful motor. Highly recommendable.
Service rating : Quick deliveryProduct: It is still working after a couple of years.
Some part of the digital display isn't visible but it works just fine.
Service rating : Trouble free deliveryProduct: My rating is based on only having had time to use the product minimally when sent the request to feedback
The delivery men dragged in the new freezer leaving dents and indentations along the length of out oak flooring
Service rating : Very goodProduct: First class product
Service rating : Order placed online, delivery date picked, received phone message regarding time slot day before, delivery turned up slightly too early, but not a real problem, delivery men were rushing right from the start, firstly when they were putting item inside and secondly when I asked to inspect the item, one (senior man) almost shove delivery paperwork into my partners face just to speed up getting signature off her, once she refused, he turned to me to obtain one, very impatient and bordering on rudeProduct: Very good product, cleans to high standard, simple but effective, 2 year guarantee by miele
The guys at customer service were helpful and excellent especially when I had to amend my first order. Will definitely recommend them again
Service rating : website was easy to navigate. delivery was excellent.
very easy, straightforward and hassle free -yay!Product: I am delighted, absolutely delighted, with this machine, it is wonderful.
the spin cycle is quieter than my kettle. pure joy.
Service rating : Prompt. Excellent service. Very helpful delivery staff.Product: Dimensions only very slightly larger than advertised.
Excellent service ,delivery went as expected (as quoted ) the same as previous orders.This company cannot be faulted .Would recommend them to anyone.
Service rating : Delivery was earlyProduct: Arrived earlier than expected
Service rating : double oven cooker delivered on time, fitted into space which was a relief!Product: My daughter and her partner have been really pleased with the cooker, especially having the use of two ovens when cooking the Sunday roast
Service rating : Very competitive on price & super fast delivery, highly recommededProduct: Great value washing machine for a busy, active family
Service rating : Excellent service, on time deliveryProduct: A bit noisy, specially smallest one.
Service rating : First of all the price was the most competitive. The item was despatched quickly and I was kept informed of it's progress until it was promptly delivered. Excellent service.Product: As you would expect from Kenwood. Improvements on my old one which is about 48 years old. The addition of a splash guard is good and the machine is a little quieter. Very pleased
Service rating : Delivered on time by two polite helpful gentleman.Product: Very roomy, nice easy to use draws, very quiet.
As usual the service from the Co-op is excellent and that is why I have no hesitation in using them
Service rating : Delivered between the times stated, on the chosen day. Particularly liked being able to track the driver/parcel so I knew exactly when it was going to arrive (although this must be more stressful for the drivers).Product: It looks smart, and I find the controls easy to use. Haven't used a microwave before so can't compare it with others, however, contrary to what others have said, the legs don't slip on our kitchen top when you open the door, and you can see the food cooking inside even though the door is dark.
Service rating : Fast efficient service. The delivery was great, with texts and on-line tracking to avoid waiting in all day.Product: Surprised that there is no food processor attachment available. Excellent quality and great value on the Coop site but other comparable mixers have this feature.
Service rating : There seemed no issues with the purchase of my fridge and removal of my old fridge, it was all very quick and simple. However, I am currently awaiting a refund for this purchase because it is apparent that it is not fit for purpose. I am hopeful a refund will be as straight forward as the purchase, but only time will tell.Product: After 6 months the freezer began to expand, making the glass shelves no-longer fit and potentially slip and drop. I am frightened to store food in the fridge as the shelves are so precariously balanced.
On phoning Beko and explaining that it wasn't the glass shelves at fault it was actually the fridge, an engineer came out, he couldn't see what on earth he could do to repair it and assured me it was nothing I might have done. Having measured the fridge he discovered that it was actually 3mm wider in the middle than at the top and bottom! I am expecting a refund as soon as the engineer has submitted his report. I would not have a replacement as even without this issue, the fridge was stupidly designed anyway. It was impossible to fill the water dispenser without removing the top door shelf. To sum up. A totally disappointing purchase.
Service rating : Always very good and reliable.Product: Surprisingly good considering the price.
Good value and convenient delivery service
Service rating : The item arrived very badly damaged. The delivery drivers damaged my vehicle by hitting it with the fridge they removed. Subsequent calls and correspondence to sort out the damage has required me to do all the chasing. Even after a figure to cover the damage to the item was agreed this has never been paid. Aboslutely disgraceful customer service. I will never use again and I will ensure I warn any family and friends not to use Coop electrical.Product: Average, Fairly low quality finish but it was cheap so it met expectations but did not exceed them. Ok for the money.
friendly and great delivery, well packed