The Co-operative Electrical Shop offers a wide range of products representing value for money. Our product range has been developed by including only renowned manufacturers offering quality products. We want you to be happy with your purchase and for it to last the test of time, giving excellent value for money. We only include market leaders within our product range to ensure our customers are purchasing a product that will be reliable and provide excellent service.
We pride ourselves on our commitment to delivering the highest standard of customer service to all our customers
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : Efficiency friendly delivery men.Product: Good size fridge, easily installed. Just what I needed to replace a very old noisy fridge.
Service rating : Took a while to get through but a good service from co-op that's what I likeProduct: These washing machine is very versatile I'm delighted with my purchase.
Service rating : Very good customer serviceProduct: Very satisfied with this product
Service rating : service was very goodProduct: on time and very helpfull
Service rating : Very good and competent serviceProduct: So far there is only praise. Only negative is there is no light on the water and ice dispensers, which we had on our previous American Fridge Freezer.
Service rating : good service and prompt cheerful deliveryProduct: very pleased so far-obviously not very old yet!
Service rating : I ordered my cooker by telephone,customer service was good and I had a choice of dates they were able to deliver in my areaProduct: Have had for a couple weeks , my old cooker had a timer on it , which I do miss but, this would be my only criticism, cooker is good cooks to the time it says no burnt food yet,
Second large appliance order with the coop on both occasions updated with order and delivery progress and arrived on allocated time slot.
Service rating : Arrived quickly delivery driver took away packaging too.Product: Works well, quiet and efficient
Excellent customer-centered service.
Service rating : Impressed with speed of delivery and service.Product: Competitive price and good quality.
Absolutely first rate service!
Service rating : Be better if they send a receipt outProduct: Keeps food cool
The service was excellent phoned to say when they would arrived spot on friendly and polite asked if we wanted it upacking and placing on the stand could ask for more
Service rating : Said item delivery date was cancelled but coop kept me updated on new delivery dateProduct: Not used hob for long but its working great easy to work
Service rating : Delivery was spot on time and delivered to a flat 5 floors up in the lift with no problems.Product: This was brought for a rental flat and hasn't been really tried out properly but looks to be good value.
Service rating : Delivery company would not take the fridge freezer up the stairs and left it in the common stairwell. Blamed the Coop for not telling them it was a flat (even though the address had a flat number). Phoned customer services and got Rhys who said "what do you want me to do about it?" and "why did you accept the item?". He then promised to investigate and call me back within 48 hours. That was 384 hours ago (approximately). We both knew he wasn't calling back.Product: So far so good.
Service rating : We bought a Fridge Freezer from the Coop about 10 months ago and it had never worked properly since we got it. Eventually an engineer was called who said the appliance could not be repaired. We advised the Coop who arranged collection of the appliance without fuss and delivered the new one (we chose a different brand) at the same time. The call centre was very helpful and efficient.Product: Not had it long enough to give it an Excellent score, however it is already much better than the Candy it replaced. It pays to spend a bit more of such appliances.
Service rating : Ordering was easy, goods were delivered just as promised, recommended supplierProduct: Excellent dishwasher, loads of capacity, the top cutlery rack is good, easier to use than I had expected, quiet, and also beautiful!
Service rating : easy to orderProduct: OK
Service rating : No complaints with the service of Co-operative Electrical.Product: Very pleased with the product so far.
Very good cooker .
Service rating : i've used co-op electrical services a few times now and have never been disappointed. The online ordering process is quick and easy / I can choose a day that suits me for delivery / they email the night before to let me know delivery time to within the hour. Can't ask for any more that that!!!!Product: Washing machine is so quiet I forget it's on sometimes. Has less programmes than my previous Hotpoint (which only lasted 2 years!!) but it has everything I need, there's no point in having 50 programmes if you only need 6 of them...why can't washer designers understand this??? All in all, it's a very nice machine to use and I love the chrome buttons and trims. Price was good anyway but I got it with money off as well so even better+++++++
Service rating : Good choice of products at competitive prices. Convenient delivery slots.Product: No problems.
Service rating : My TV was delivered on time by two extremely pleasant gentleman, who carried the product up stairs for us.
Excellent service well doneProduct: Well described on line exactly as advertised and very easy to set up.