The Co-operative Electrical Shop offers a wide range of products representing value for money. Our product range has been developed by including only renowned manufacturers offering quality products. We want you to be happy with your purchase and for it to last the test of time, giving excellent value for money. We only include market leaders within our product range to ensure our customers are purchasing a product that will be reliable and provide excellent service.
We pride ourselves on our commitment to delivering the highest standard of customer service to all our customers
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Service rating : Chaps were pleasant, delivered on time, no issues. A big thank you.Product: It's so, so good, quiet, really quiet, very good buy.
Good response from customer care desk in tracing the delivery
only thing is my name does not start with a G its Charles
quick and efficient
Excellent from ordering to delivery
Service rating : Great value and excellent delivery serviceProduct: Good value basic machine
Service rating : Great hassle free service from this company ,Delivery was on time with no problems at all.Product: Pleased with new fridge freezer , really like the spacious layout of the fridge and the freezer has nice deep trays.
First class service
Service rating : Company and service - excellent!! (We tried Currys before and after three deliveries with dented and scratched products and a lot of wasted time, we were recommended the Co-op).
Text came the day before with a half an hour time slot - excellent!!
Delivery guys arrived 15 minutes early at 6:45am,which meant that we had the whole day to do what we wanted to do - excellent!!Product: Works like a dream - more than ample space for the two of us - great, tall fridge, loads of compartment space in the freezer. We find it quiet and yes it does make the odd quirky Beko squeaky noise, but it's not loud and it's not noticeable. You get a bit of frost on the inside for the first few days, but this disappears.
I've got to say that for £318, we've certainly got value for money after our really bad experience with Currys, where our black Hotpoint fridge freezer got delivered three times and each time it was scratched and dented !! The Beko came with thick polystyrene corners, lots of cardboard and very well protected. I'd certainly recommend the Beko CF5015APW as well as the Co-op for value, efficiency, reliability and just the sheer great British 'Professionalism' which you should RECEIVE and not just EXPECT from ANY company !! Co-op - 1 / Currys - Big Fat Zero !!
Service rating : We ordered two things a Beko freezer and Liebher fridge. Both were marked as 'in stock'. The freezer came quickly, thanks, but we are still waiting for the fridge on the 16th Dec. With the initial delay we were told it would come within 14 days. It was ordered on the 22nd Nov. Someone rang us to say we would have it early this week- now Wednesday and no sign! This is very poor. Calling the enquiries line involves at least a 25 minute wait. This is rubbish.Product: We'll tell you when we finally get what was ordered.
ordered hotpoint gas hob, which was faulty. informed coop electrical of the problem.
they asked if they could arrange to have parts sent out within 3-5 working days, to which I agreed. After 7 days i contacted them as parts had not arrived, they informed me that they had been sent to wrong address and would re order them within the next 3-5 working days. parts did not arrive, contacted them again, they informed me that they would contact hotpoint and phone me back within 24 hours. 3 days later, I contacted them as I had not heard from them, I cancelled the order and asked for a refund.
Overall very good
Service rating : Great serviceProduct: Very good product
Service rating : Yet another excellent purchasing experience with The Co-operative Electrical. Great stuff.Product: Just what I wanted.
Amazingly quick and efficient delivery - thank you!
Service rating : First time I have used this site but I found it very user friendly.Product: Tracking and delivery info was excellent and I wold recomment the co-op website to friends and family.
Service rating : No problems at all. Goods delivered close to hoped for time.Product: It is excellent for the price, though. Sound is a bit shallow.
Service rating : Friendly and helpful staff. Easy ordering.Product: Good quality for the price. Basic fridge/ freezer that works very well. Very quiet compressor. Top shelves in door would be more useful if they were further apart.
Service rating : Co op Electrical always provide an easy-to-use, efficient service, with very fast delivery time.Product: Easy to use and light weight, not as much suction as I would like, but good enough.
Service rating : Self-booked hourly delivery slot is a big incentive to buy from you; so much less hassle.
Good product and price.Product: Only used basic functions so far. May consider it excellent later on, but too early to say at present.
Service rating : Delivery on timeProduct: Just right
Service rating : Product didn't work properly. After contacting them (spending an eternity on hold), was promised a response within 48 hours. Took 2 weeks. Has failed again and am spending another eternity on hold. Bad.Product: Broken down twice so far. Avoid.
Service rating : Little up front e-mail communication but if you ring them direct they are very helpful. Very competitive prices. Delivery men were brilliant, very helpful and considerate.Product: The cooker looks fantastic and I absolutely love the induction hob and the 2 fan ovens are great. The only negative is the grill. Like the slide and glide but the pan is too small and the fan assisted grill means that toast is cold before you take it off the grill.
Service rating : Easy to orderProduct: Nice machine
Quick was eas.y to order and arrived on time