The Co-operative Electrical Shop offers a wide range of products representing value for money. Our product range has been developed by including only renowned manufacturers offering quality products. We want you to be happy with your purchase and for it to last the test of time, giving excellent value for money. We only include market leaders within our product range to ensure our customers are purchasing a product that will be reliable and provide excellent service.
We pride ourselves on our commitment to delivering the highest standard of customer service to all our customers
The rating shows just the review scores in the category or product area selected.
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Service rating : Fantastic serviceProduct: Saves the utility area from getting steamed up!
Service rating : The service was very good they delivered with in the a lotted time scale very pleasedProduct: very pleased with my oven great value for money.
Service rating : top class service and customer supportProduct: only heated part of the bed,the co-op refunded me no problem
Service rating : Ordered one day, and delivered the next. Excellent service!Product: Best vacuum on the market.
Service rating : Excellent service.Product: Brilliant drier.
Service rating : A real pleasure and great serviceProduct: Integrated fridge being used but not finally fitted yet
communications from the delivery company and warehouse was outstanding.
Service rating : I received a phone call after delivery, asking me if I wanted to take out insurance.
I said no because it is guaranteed for a year, but gentleman told me I would still have to pay £135 call out charge, I think that is a rip off.Product: I haven't had machine that long, but it seems a good machine so far.
Service rating : I can't believe how good the delivery is. Very nice staff and they come bang on time! This is the second time we have used the Coop in a few months as they were so good the first time. Prices very competitive too.Product: So much better than the Hotpoint we had before. Spacious, and the drawers in the freezer run smoothly. The fridge door also closes securely. We have had faults in these areas before. Good price too.
Service rating : Very good service. Dealt with Daniel did a price match for us no problem. Very nice lad. Would highly recommend them.Product: Very good system. No problem.
First time I have had an order from and was very happy with product and service and will be sure to order from them again in the future.
Service rating : Excellent service all round, prompt delivery on my chosen date and delivery guys most helpful. All said and done a great experience.Product: Looks good, bags of room, quiet in operation and great value.
Service rating : They kept in touch with me, delivered when promised. Were quick and efficient.Product: Haven't had it a very long time but so far I have found it to be excellent. Unfussy programme settings, you can choose your spin speed and it is very, very quiet so far.
Delivery was nearly two hours late, never unpacked anything (didn't even offer). Fridge has minor dents and see comments on fridge below. Awaiting fitting of other products before use. Website portion and price is fantastic however. Also got more than one delivery notification with different times on.
Service rating : For the fairness of future Co-op Electrical customers I have opted to rate on a "poor" basis, as the service/experience was not good. However, a more accurate reflection would fall under an average or fair rating (not available for selection). The downfall of my experience was the delivery; multiple telephone calls from the delivery man seeking directions to the delivery address. I accept that my address is not the easiest to locate, however, very clear instructions were relayed during multiple phone calls with the delivery crew; unprofessional communication (repeatedly hanging up the phone mid-conversation - not due to reception issues) and generally not inspiring me with any confidence. In fact, I lost so much confidence in this delivery that I was left with no other option other than to instruct the crew to wait stationary at a road they were able to find whilst I drove to meet them and escort them back to my address. Luckily I had time in my day to do this but not what you really expect to do when a large professional organisation is delivering a product to you. A few manners would be appreciated to, although for most people this will not pose a problem; I am just a little traditional in respect of asking if it is okay to come in with shoes on and placing black greasy gloves on an immaculate white table. Small points but in my opinion not promoting or demonstrating any real level of professionalism. Finally, the item was not delivered within the time slot; it was early, which for me was not a problem but could be if you were not in because one would assume you would then have to rebook a new slot on a new day. Overall pretty average but on the delivery basis alone my experience was such that I would not consider another purchase from Co-op Electrical.Product: The product itself is perfect.
Service rating : Although our item wasn't in stock at the time of ordering it was delivered before the anticipated delivery date.Product: As excellent as all Miele products.
Service rating : Prompt, tracked delivery.Product: Fine so far.
It was easy to order online and the information and updates about delivery times was excellent.
excellent service start to finish
Efficient and speedy
Service rating : No problems with ordering on the website, and excellent communication and service. Thank you.Product: It's my daughter's stove in fact, but so far she is finding it very easy to use. Hob nice and secure, no wobbly saucepans!
Service rating : Delivered promptly within the agreed delivery window, item was delivered directly to kitchen.Product: Great little cooker for the price.
Very impressed with service and communication.
Service rating : Arrived on time.Product: Working fine.