Clifford James Reviews

Consumer ratings of Clifford James

Feedback for www.clifford-james.co.uk has been compiled from57181 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.clifford-james.co.uk
17-Apr-2013

Energisox

  • Customer also reviewed:
  • Diabetic Socks
Service
Product

Good

Read more
Thank you !
09-Apr-2013

Energisox

Service
Product

Smooth purchase, prompt shipment - thanks

Read more
Thank you so much for leaving this feedback and great to hear you are so happy !
07-Apr-2013

Energisox

  • Customer also reviewed:
  • Farah Trousers - Frogmouth
  • Men's High Boxer Shorts - 5 packs
Service
Product

Service rating : the service is good but the sizing is very tight on most of the products.
Product rating : There is no way for me to wear these. they are too stiff at the top to get anywhere
near my feet and i only take size 11 shoes.

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Thank you for your feedback. Its such a shame that these are not the perfect fit. Perhaps you would like to pop them back to us using our speedy free returns service and we will gladly exchange them for another size / style
04-Apr-2013

Energisox

Service
Product

Service rating : Good fast delivery.
Product rating : I previously wore flight sox. Energisox are better in as much as they are not so tight so there is less swelling. After a fairly long walk my legs do not ache. What a shame there are no white ones. I play a lot of bowls and white is the order.

Read more
Thank you for your positive feedback. Your comments will be passed onto the Marketing Department.
13-Mar-2013

Energisox

Service
Product

Service rating : first time of use with them but pleased with the service
Product rating : sox are a BG fit and good to wear all day, thin enough to wear with business type shoes.

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Thank you for your feedback - much appreciated.
06-Mar-2013

Energisox

  • Customer also reviewed:
  • Gentle Grip Socks - 6 Pack
  • Men's High Waist Briefs - Pack of 5
  • etc.
Service
Product

good fast service and promp refund on returned item

Read more
Thank you so much for leaving this feedback and great to hear you are so happy !
06-Mar-2013

Energisox

  • Customer also reviewed:
  • Sherbourne Lined Shirt
  • Sorrento Comfort Slip on Shoes
Service
Product

Service rating : am pleased with purchase
Product rating : am pleased with purchase

Read more
This is great to hear - many thanks for your feedback
02-Mar-2013

Energisox

  • Customer also reviewed:
  • Tobruk for Men
Service
Product

Service rating : always quick and good service
Product rating : Have used them and they make a difference

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Thank you so much
01-Mar-2013

Energisox

  • Customer also reviewed:
  • Travel Safe Compression Socks
Service
Product

Prompt and efficient

Read more
Thank you !
18-Feb-2013

Energisox

  • Customer also reviewed:
  • Boxer Short Style Pants
  • Aintree Brushed Cotton Shirt
  • etc.
Service
Product

Service rating : Ordered these items for my 86 year old Father, the upsell offered a free item supposedly worth £19.99 if I spent another £0.02p so I bought a protection stamp @£7.99 only to receive an email after the transaction telling me that the special offer was out of stock and nothing else offered, not good.
Product rating : Expensive but reasonable quality

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Thanks for your feedback. I am so sorry about this, the Potato Peeler has come back into stock so I will arrange for one to be forwarded on to you.
23-Jan-2013

Energisox

Service
Product

Service rating : Prompt response and delivery
Product rating : They certainly keep my calf muscles warm in this cold weather; I assume that's the 'extra energy' you're suppose to get from wearing these socks!

Read more
Thank you for this great feedback. I am delighted to hear that you found these socks so warm. Much appreciated.
20-Jan-2013

Energisox

  • Customer also reviewed:
  • Mens Thermal Socks - Pack of 3
Service
Product

but i got caught out with the thermal sock pop up advert you surf and learn

Read more
Thanks for your feedback. Please remember that we have a free returns service should you wish to return any of the items that you ordered.

All the best

Tom
03-Jan-2013

Energisox

  • Customer also reviewed:
  • Diabetic Socks
Service
Product

Service rating : Arrive in good time
Product rating : Sorry having to return them as too small to go over very swollen feet and legs

Read more
Thanks for your feedback. It is a shame that these were not a perfect fit for you.
02-Jan-2013

Energisox

  • Customer also reviewed:
  • Aintree Brushed Cotton Shirt
  • Mens Trunk - Twin Pack
Service
Product

Service rating : Very good and prompt service.
Product rating : Extremly good product.

Read more
Thank you for the great feedback – much appreciated

All the best

Tom
31-Dec-2012

Energisox

Service
Product

Service rating : This was the only pace I have seen these socks for bad circulation and have recommended them to other people giving your details
Product rating : circulation socks are excellant for my condition help me walk for much longer without pain and would recommend them to anybody suffering with bad circulation

Read more
Thank you so much for your kind comments and recommendations. Much appreciated!
23-Dec-2012

Energisox

  • Customer also reviewed:
  • Mens Thermal Socks - Pack of 3
Service
Product

Service rating : It was a bit longer coming than i thought it would be, It may
Product rating : They seem to be doing what I bought them for,,

Read more
I am really sorry that they did not deliver on time to you on this occasion and can appreciate how frustrating this must have been for you. I do hope this has not put you off using us again in the future
21-Dec-2012

Energisox

  • Customer also reviewed:
  • Thermal-lined Polycotton Chinos
  • Pattern Zip Cardigan
Service
Product

item very well made very pleased excellent service

Read more
Thank you for the great feedback – much appreciated
18-Dec-2012

Energisox

  • Customer also reviewed:
  • Mens Thermal Boot
  • Expanding Waist Cord Trousers
  • etc.
Service
Product

Service rating : Suggest returns sheet is updated with correct info.
Product rating : Sizing

Read more
Thank you for this feedback. Its such a shame that these boots were not a prefect fit for your husbands feet. I have just checked and I can see that we received these back on the 14th December and a refund was issued the same day.
22-Nov-2012

Energisox

  • Customer also reviewed:
  • Mens Y-Fronts 3 Pack
Service
Product

Service rating : Excellent service: extremely easy to use.
Product rating : The tops do not grip and therefore they slide down the calf

Read more
Great to hear. Thank you for your feedback.
21-Nov-2012

Energisox

  • Customer also reviewed:
  • Fleece Lined Boots
  • Battery Heated Gloves
  • etc.
Service
Product

The ease of ordering was excellent and I have no complaints about Clifford James.
However, I was not impressed with the Carrier used! The first time DX tried to deliver was when I was out, they left a card so I could re-arrange delivery. I did so, but unfortunately I had to go out again, so I left a signed note on the door saying that they could leave the parcel with any neighbour. They totally ignored the note and took the parcel away again! In the end I had to take a day off work to receive the parcel, and then when I finally received it the driver was a bit terse bordering on being rude! I wasn't even asked to sign for it! There must be some arrangement that you could make when customers are out / working all week, surely. The other fact was that there was no facility for me to collect the parcel from a depot. Sorry. ALSO, I never received my free gift!!

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Thanks for the feedback. This level of service from DX is simply not acceptable and I am sorry for the trouble it caused you. I have raised this issue with at a very senior level with our couriers and please rest assured that this is far from the level of service we normally deliver. I also must apologise for your free gift being left from your parcel, I will arrange for a replacement to be despatched to you today.
01-Oct-2012

Energisox

  • Customer also reviewed:
  • Regatta Matthews Waterproof Jacket
Service
Product

Service rating : Very good onthis occasion
Product rating : Seem towork A1OK

Read more
I am sorry to hear that the Jacket was not a perfect fit for you. I have just checked and we have not received the item back yet but just as soon as we do we will let you know and process your refund the same day

All the best

Tom
11-Sep-2012

Energisox

  • Customer also reviewed:
  • Dunlop Bluebell Ladies Slippers
  • Panama High Waist Trousers
  • etc.
Service
Product

Delivery promises not met

Read more
Very sorry to hear of the problems you have encountered, I can see that your order arrived a day late. Very few our despatches are delayed by the couriers but I do sympathise with how frustrating it is when this happens to you and have therefore arranged for the premium that you paid for 48 hour delivery to be refunded.

All the best

Tom
06-Sep-2012

Energisox

  • Customer also reviewed:
  • Casual Slip-on Men's Real Leather Shoes
  • Brogues - Men's Real Leather Shoes
  • etc.
Service
Product

V Good

No Comment
23-May-2012

Energisox

  • Customer also reviewed:
  • Unisex Thermal Socks
Service
Product

Service rating : Have always enjoyed 1st Class Service
Product rating : Thesesocks certainly help to eae and support my legs because of my diabetise

No Comment