Anonymous Customer wrote on 30-Jul-2012
You completely ignored all the points raised in my letter.. I have no confidence in any future service.
Clifford James wrote on 30-Jul-2012
Oh dear !! This is disappointing to learn as this is not the level of service we strive for and I am sorry that you feel that you have been ignored. I will be in touch shortly to resolve this for you. My apologies once again .
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