Clifford James wrote on 10-Jul-2012
Thank you for your feedback and I am sorry to hear of the problems you are encountering with the product.
We do have a dedicated technical support department who should be able to help if you have any specific difficulties. They can be contacted via customer services on 0871 911 7000 or directly by email firstname.lastname@example.org. I am sure they will be more than happy to assist with your technical problem