Anonymous Customer wrote on 03-Jan-2012
Your sizing is rubbish. They were bought as size 9 (mens), but the size stamped on the heel was '10' - and either my feet had grown, or they were made by optimists. Fortunately, a disabled lady of my acquaintance (size 5) was delighted that they fitted perfectly...
Clifford James wrote on 06-Jan-2012
I’m so sorry that these boots have clearly failed our quality checks. Our quality control team does their very best to check as many items as possible before they are released, but given the sheer volume of stock it is not practical to check every item. Mistakes of this nature are however very rare and I do hope this has not deterred you from ordering from us again