Anonymous Customer wrote on 06-May-2012
Paid nearly £11 for next day delivery, but my parcel did not come for 2 days!!!!
08-May-2012
I was indeed contacted by Charles Tyrwhitt who happily refunded the £10.95 postage and have therefore changed my overall service rating to excellent.
Charles Tyrwhitt wrote on 08-May-2012
I am very sorry for the confusion with this. We will be in touch to discuss this with you.
Anonymous Customer wrote on 08-May-2012
I was indeed contacted by Charles Tyrwhitt who happily refunded the £10.95 postage and have therefore changed my overall service rating to excellent.
Charles Tyrwhitt wrote on 09-May-2012
Thank you! We like to keep our customers happy.
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