We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Amazingly fast delivery, superb product range and quality.
The service was Excellent
Just letting you know that your conditions that goods need to be returned within 14 days of the order date are pretty ridiculous. I placed my order on the 29th of October and didnt receive them until the 14th of November. Unfortunately some of my ordered shirts did not fit as well as hoped however I was not able to return these are the 14days to return them had expired before i even received my shirts. This is disappointing and I will now be seeking out an alterations specialist to try and resolve my issues
Delivery time was very good
Simple, clean and trouble free. Fast!
Excellent service and that includes prompt attention, courteous staff and fast delivery to Australia. I have ordered other items in the past and have experienced all the above all of the time.
My only complaint is that having come to Australia from London in 1978, I find it very difficult to understand and accept having to pay extra for breast pockets on shirts. Having lived in the UK all my life and buying all my garments from Marks & Spencer as well as from other outlets, all the shirts came with breast pockets at no extra costs.
Excellent delivery times but I feel that your sizing charts/guidelines do not match the actual shirt sizes. I.e. The shirts appear to be bigger in proportions than the size charts.
Great quality, fast delivery
This company delivers excellent service and manages to make its customers feel that they are the reason why they exist. A hard job, but done well. I wish them every success
My goodness, Charles Tyrwhitt's customer service is like something from the future. It is exceptional.
Rapid postage of product.
Very prompt service and top class shirts.
Very easy to order and arrived promptly.
Excellent choice of products, easy to order, competitively priced and fast delivery
Service was both very professional and prompt
Great easy to use website with quick delivery
nothing received to date... 3 weeks one
Can't believe the quality or the return policy. Very happy that my wife conviced me to order. I'm not usually on to order on line because I like to try them on for size as well as feel the quality of the shirt. Very happy and I will be shopping for clothing from Charles Tyrwhitt again.
Online transaction was simple and the items arrived within the timeframe promised.
Great products and services
The salesman, Lewis, provided excellent service. His expertise and knowledge of the products made the experience successful for both the customer and the company. I've recommended the store to several friends just this weekend. Thanks. Mike Hughes
Great quality clothes at a reasonable price and fast delivery.