We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Everything went well and I was kept informed at all stages
Shirts arrived quickly
Excellent service and a prompt reply to an inquiry too.
The items arrived well packed and on time
Everything came very quickly
Great price and good quality garments. Very happy.
Prompt despatch. Very pleased with all the shirts
Can never fault the service. A pleasure to spend money with you
Excellent service as usual , all products first class
Arrived earlier than expected
Really quick and efficient thank you.
great service you have own a new customer here!
The shirt arrived quickly but the classic fit was not quite right for the person I gave it to. I returned the shirt by Royal Mail, requesting a slimmer-fit. Within two days I received an email acknowledging the return and very soon after a replacement shirt was delivered.
Very good service.
The Holborn branch staff are absolutely fantastic, and I cannot recommend them enough.
Always an excellent and prompt service with good quality products, it puts M & S into the shade!
Very good customer service
Exceptional and outstanding service at your Canary Wharf store during my last visit. I was keen on getting some new shirts and was particular about the shirts being exactly the type i had previously purchased (over a year ago). The shirts were apparently no longer being made and were hence no longer in stock.The lady i spoke to (Kerry) spent a considerable amount of time and was patient in helping search your systems and stock to see if the shirts were available anywhere in your warehouses, using my previous purchase history and the bar code on the shirt . She eventually found the shirts and the shirts were delivered to the store and available for me to pick up in the store the next day. Thank you so much Kerry. I was mightily impressed.
I went to for my wife and ended up purchasing 4 shirts for me from you store there.the female assistant was first class and having been in retail myself was very impressed with her care and attention to detail. Well done
Such a nice young man on the phone, it was a pleasure to talk to him