Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 469405 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
18 Minute(s) ago

Slim fit non-iron royal Panama blue shirt

  • Customer also reviewed:
  • Slim fit non-iron Prince of Wales yellow and royal blue shirt
  • Slim fit non-iron micro spot grey shirt
  • etc.

Prompt, courteous service as one would expect from Charles and the gang! A slight hiccup with the online discount code was quickly resolved by the telephone service department in London. A satisfying consumer experience all round!

No Comment
35 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Cheshire Oaks

Always a great shopping experience...

No Comment
55 Minute(s) ago

Slim fit cutaway collar non-iron twill sky shirt

  • Customer also reviewed:
  • Slim fit cutaway collar non-iron twill white shirt
  • Navy and pink silk classic spot tie

Very good

No Comment
2 Hour(s) ago

Classic fit blue washed Oxford shirt

  • Customer also reviewed:
  • Classic fit non-iron Prince of Wales yellow and royal blue shirt
  • Classic fit Prince of Wales blue shirt
  • etc.

First class service. Quick delivery. Well packaged.

No Comment
2 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Cheshire Oaks

We had to leave the trousers from a previous purchase (of a suit) for minor alterations, which were promised "by Saturday". Right on cue, early Saturday, we received a message that the trousers were ready for collection. The company met its promise... Whilst there, my son tried on a coat for size (they did not have the colour in stock at the time), and once satisfied, it was a smooth and easy transaction to order one. This was promised "by Thursday", by courier - and the coat arrived precisely as promised, and delivered at the forecast time. Service on the day, and after care simply could not have been better. You can be sure, "we'll be back"! Thank you.

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No Comment
3 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Seventh Avenue

Josh took the time to introduce me to your shirt sizing and styles so I could buy a few in the store and get comfortable with the opportunities for future on line shopping.

No Comment
3 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Ludgate

Wanted shirts. Got shirts with the help of the guys there

No Comment
4 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Blomfield Street

I had a small problem with a shirt I had bought in Manchester. As I was in London I returned it to the Blomfield Street store, who accepted the return without question and ordered up a replacement online as they didn't have the size in store. The experience was rapid and seamless.

No Comment
4 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Bluewater

First time customer and would definitely go again

No Comment
4 Hour(s) ago

Classic fit non-iron Prince of Wales yellow and royal blue shirt

Ordered on Sunday, delivered on Tuesday morning. What's not to like?

No Comment
5 Hour(s) ago

Classic fit blue washed Oxford shirt

FAST AND EFFICIENT

No Comment
5 Hour(s) ago

Classic fit blue washed Oxford shirt

Can't fault your excellent service.

No Comment
5 Hour(s) ago

Classic fit blue washed Oxford shirt

  • Customer also reviewed:
  • Classic fit white and sky print shirt

The marketing brochure and internet site are both spot on with products / styles which cater for individual needs. Extremely easy to select and order with a very good home delivery supplied by Hermes

No Comment
5 Hour(s) ago

Sky square weave cutaway Extra Slim fit shirt

  • Customer also reviewed:
  • Pink Prince of Wales check Extra Slim fit shirt
  • Sky check luxury semi-cutaway Extra Slim fit shirt

top quality. website easy to use. delivery quicker than predicted

No Comment
6 Hour(s) ago

Classic fit non-iron poplin sky check shirt

Quick no fuss procedure, prompt delivery

No Comment
6 Hour(s) ago

Classic fit non-iron twill grey shirt

  • Customer also reviewed:
  • Classic fit navy chambray shirt
  • Women's navy jersey shirt
  • etc.

Most helpful when I rang about the problem with one of the shirts which was way to big for a size 10
A replacement was sent straight away and I returned the faulty shirt free of charge

No Comment
6 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Cheshire Oaks

I wanted to exchange two items (I'd ordered the wrong size of shirts ordering online ). It was absolutely no problem - new order confirmed within two minutes!

No Comment
6 Hour(s) ago

White twill non-iron Slim fit shirt

  • Customer also reviewed:
  • White poplin non-iron Slim fit shirt

Fast delivery. Quality items

No Comment
6 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Seventh Avenue

I love the quality of the clothes and the level of service i got from the staff at the 7th ave location.

No Comment
7 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Edinburgh

Staff always helpful. I often go into the shop but recently ordered online and returned for change in size as I had ordered incorrectly and couldn't believe how easy and helpful it was dealing with the the return at shop.

No Comment
7 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Bicester Village

Attention - not intrusive; gave us a few minutes to look round, then excellent help by a pleasant assistant, giving advice and information. Another assistant took over for a different item, - again most helpful, not pushy or patronising, and with a smile. An enjoyable experience which results in our looking forward to further visits.

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No Comment
7 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Holborn

Excellent service and products as usual!

No Comment
8 Hour(s) ago

Classic fit non-iron Prince of Wales yellow and royal blue shirt

  • Customer also reviewed:
  • Classic fit Egyptian cotton cavalry twill white shirt
  • Gold and navy silk classic Fleur-de-Lys tie

Because I had made my purchase at £22.50 per shirt and then received another promotion at £19.50 per shirt. Not impressed!

No Comment
8 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Jermyn Street

Super helpful chap (Kofi) in your Jermyn Street branch. I was in and out with exactly what I needed in 10 minutes flat.

No Comment
8 Hour(s) ago

Sky Kensington check non-iron short sleeve Classic fit shirt

  • Customer also reviewed:
  • Pink Kensington check non-iron short sleeve Classic fit shirt
  • Sky Windsor check non-iron short sleeve Classic fit shirt
  • etc.

I am quite happy about the quality of the shirts and the procurement process.

No Comment