Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 547184 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
0 Minute(s) ago

Mid blue merino crew neck jumper

  • Customer also reviewed:
  • Teal merino wool v-neck jumper

Staff are always very friendly , patient and helpful

No Comment
4 Minute(s) ago

Classic fit poplin navy check shirt

  • Customer also reviewed:
  • Classic fit blue and pink check washed Oxford shirt
  • Classic fit blue multi check washed Oxford shirt

Very efficient and the delivery was faster then expected. No complaints whatsoever.

No Comment
4 Minute(s) ago

Classic fit non-iron poplin white shirt

  • Customer also reviewed:
  • Classic fit non-iron multi grid check shirt
  • Classic fit non iron poplin cream shirt

Overkill on advertising. Suggest the number of brochures circulated is reduced other wise you will generate a negative reaction from customers.

No Comment
7 Minute(s) ago

Mid blue merino wool v-neck jumper

  • Customer also reviewed:
  • Fuchsia merino wool v-neck jumper

First class service

No Comment
12 Minute(s) ago

Women's semi-fitted cotton broderie anglais white shirt

  • Customer also reviewed:
  • Women's semi-fitted non-iron sky blue striped shirt
  • Women's semi-fitted cotton pintuck white shirt

Very efficient and speedy delivery.

No Comment
14 Minute(s) ago

Classic fit poplin short sleeve navy and yellow check shirt

  • Customer also reviewed:
  • Classic fit poplin short sleeve sky blue and red check shirt
  • Classic fit poplin short sleeve pink and green check shirt
  • etc.

The service was good.

Read more
No Comment
15 Minute(s) ago

Pink and sky dot 2 pack boxers

Usually very good and reliabel, but had real problems with trying to get hard copy vouchers delivered, gave up after 5th time (these were given as a gesture of goodwill when a refund went astray!

No Comment
23 Minute(s) ago

Slim fit navy and berry check washed Oxford shirt

  • Customer also reviewed:
  • Slim fit non-iron twill blue shirt
  • Slim fit poplin short sleeve navy and yellow check shirt

Fast efficient service great communication and excellent products

No Comment
26 Minute(s) ago

Email Gift Vouchers

Regular customer .. great srrvice

No Comment
32 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Regent Street

The products are excellent. My experience yesterday was a little disappointing though. I was looking for a tie to match a shirt and jacket previously purchased at Tyrwhitt a month ago. I went to the flagship store in Jermyn Street and found exactly the tie on a model display. Unfortunately, I was informed that it was out of stock in the shop, at the warehouse, and not showing in any other stores. A new delivery could be expected towards the end of March. The assistant did go away and check on his computer. The one on the model could not be sold apparently. I had additional shopping to do so walked round to Regent Street and by chance decided to check the Tyrwhitt store there - unbelievably there were half a dozen of these ties on the rack. I bought one plus a hank to match and am very happy, but cant help feeling that the system of stock control is a bit lacking.

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No Comment
32 Minute(s) ago

Classic fit green geometric print shirt

  • Customer also reviewed:
  • Classic fit denim blue washed textured shirt
  • Classic fit pink washed textured shirt

on line shopping easy

No Comment
47 Minute(s) ago

Slim fit denim blue washed textured shirt

  • Customer also reviewed:
  • Slim fit pink washed textured shirt
  • Slim fit non-iron Oxford chambray gingham blue shirt
  • etc.

Service excellent as always.

No Comment
48 Minute(s) ago

Mid blue merino wool v-neck jumper

  • Customer also reviewed:
  • Fuchsia merino wool v-neck jumper

CT were very responsive when I made my 2 telephone calls

No Comment
55 Minute(s) ago

Classic fit red and grey check heather shirt

Superb service.prompt delivery which is always on time.Would thoroughly recommend this company.

No Comment
1 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Canary Wharf

Excellent customer service the sales assistant was very helpful and accommodating

No Comment
1 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Canary Wharf

I didn't have much time. The goods were laid out neatly, prices clear, staff polite.

No Comment
1 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Canary Wharf

Always excellent service !

No Comment
1 Hour(s) ago

Navy flat front chino shorts

  • Customer also reviewed:
  • Red flat front chino shorts

Delivery was by 11th February. Did not arrive till Monday 13th February. Flew to Goa 13th of February without the shorts. Not good. Hermes was the courier. Any company using this courier are in for poor feedback as the courier cannot deliver on time. Will have to rethink purchases from Charles Tyrwhitt

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No Comment
1 Hour(s) ago

Classic fit button down collar non-iron twill white shirt

  • Customer also reviewed:
  • Classic fit button-down collar non-iron business casual white shirt

Need to let me know when there aer offers on as huge savings

No Comment
1 Hour(s) ago

Classic fit non-iron poplin short sleeve raspberry check shirt

  • Customer also reviewed:
  • Classic fit blue multi check washed Oxford shirt
  • Classic fit navy and berry check washed Oxford shirt

Excellent service

No Comment
1 Hour(s) ago

Women's semi-fitted cotton linen geometric print navy shirt

  • Customer also reviewed:
  • Women's semi-fitted cotton pintuck white shirt

Efficient courier. Parcel well wrapped. Goods as described. Perfect!

No Comment
1 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Swindon

Very friendly and helpful service received. She gave me measurements then the space to make own decisions and time to see options before guiding me at end with own few recommendations. Great experience.

No Comment
1 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Canary Wharf

I've ordered the shirts on line with the delivery to Canary Wharf store. I was told about 4-5 delivery time.
A) I didn't receive confirmation email or a call when the shirts arrived
B) I have learned that when ordering in store I can have next day delivery to the store, which wasn't an option when ordering over the phone
C) online purchase does not allow opt-in delivery to the store
D) when ordering on phone, with delivery to the store, I was charged delivery fee, where's when ordering in store for store delivery you don't pay delivery! Ref: T2644715

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No Comment
1 Hour(s) ago

Slim fit non-iron twill light green shirt

  • Customer also reviewed:
  • Slim fit blue and pink check washed Oxford shirt
  • Slim fit non-iron poplin green and orange check shirt
  • etc.

Happy with the service

No Comment
1 Hour(s) ago

Camel slim fit flat front chinos

Online ordering is quick and easy however returns and refunds are not .I would only buy from the shop in future,

No Comment