We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Delivery service a complete nightmare. Email outlining the problems already sent.
Excellent service excellent value
Very courteous manner of PAUL who took order. Very helpful. Wished all other companies have the same type of people.
Staff at King Street, Manchester shop were excellent. Very good service.
Fast and efficient.
Very pleased with excellent service received especially as I originally ordered wrong product number.
excellent products delivered quickly good value - what more could you want!
Very professional service.19-Dec-2014Very professional service.
First class service.
Excellent good old fashioned customer service. Both agents that I spoke with were knowledgeable about the products and made me feel that I was valued. Rare and pleasant feeling.
Highly efficient,thank you, you are brill
Easy website to use and very prompt delivery service
Absolutely brilliant to deal with and customer service cannot be faulted.
shoes were easy to order from a great website and the communication was first class - they were delivered very quickly too, so i was delighted.
Always looks clean and tidy.
Layout had changed since last in, but as it's a small shop still easy to look and find items
The shoes that I bought look very nice, they fit well, feel great; but not walked outside with them at the moment.
Staff professional and the right balance of polite and cheerfulness
Aim to go back and get 2nd pair of shoes
Great service as ever and the shirts of the highest of quality.
The quality of the clothing is very good but nearly every time I order something, at least part of my order is out of stock and I have to wait several weeks for it.
PHONE CONTACT EXCELLENT
Unfortunate mix-up re collecting goods ordered online from Jermyn St shop and still being charged postage, when 'click and collect' option without p&p was specifically offered. Hopefully a refund is in the pipeline.
very happy thank you
good customer service
Have not received item