We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Superb service with an easy to use Web ordering system. I like that Tyrwhitt don't charge your card until the order is fulfilled
Online service was quick and easy and smooth.
Jermyn Street staff were friendly, approachable, knowledgeable about products, helpful, and empathised with the trouble I had with some ill-fitting shirts. This proved that their customer training was very good. However, they lacked the ability or knowledge (or care?) to realise that I had identified a flaw in their design or manufacturing process for a particular cut of shirt. They did not know how to progress this. I left the shop knowing that if I order a 14.5 inch shirt, it will fit me; but a 15 inch shirt will be too small for me (yes, I did get that the right way round !).
First class service - arrived promptly excellent quality and price
I had to point out that the offer of 2 pairs for £80 also applied to a different type of trouser, as I was going to be charged individual prices on each pair.
Great products & service. Really pleased with my purchases so far
Excellent, simple and very speedy service!
Good friendly service
Excellent service and good quality and good fitting shirts
Excellent knowledge and assistance, thank you also for amending my suit trousers in time for me to get back up to Manchester from Jermyn Street store in London.
Clear and straightforward online ordering process. Fast and efficient delivery.
Superb quality shirts in style, finish and comfort. I never go anywhere else now.
Good prompt delivery.
Absolutely delighted with the products from Charles Tyrwhitt. Will definitely buy more. Only wish I had found them sooner.
Excellent, easy to use website, shirts arrived quickly, just four days after ordering and very well packaged. I can't fault their service.
The shirts arrived promptly and in good condition.
Comes quickly and is always well packed. The shirts are excellent quality
Bought several shirts from you'd store in Jermyn Street. Very helpful staff.
Took more than 15 secs due to having to write comments :-(