Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 365324 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
1 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Cheapside

Only retailer I would buy a shirt from - sizing is great and quality good

No Comment
8 Minute(s) ago

Blue and yellow stripe washed favourite Classic fit shirt

  • Customer also reviewed:
  • Sky washed Oxford Classic fit shirt
  • White royal Panama non-iron Classic fit shirt
  • etc.

Had to return 3 shirts (my loss of weight) and despite being out of the period of warranty CT still swapped. There was a slight hiccup on size sent but part of that was my fault. In the end I opted for credit and ordered 5 new shirts. These arrived timely as usual.Despite the hiccup I feel that CT acted professionally throughout and I feel that marking them down would be unjust.

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No Comment
16 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Jermyn Street

Excellent customer service from Oliver and Emily. They both go out of their way in order to make the customer in which case was myself feeling satisfied and happy. Both Oliver and Emily are a credit to Charles Tyrwhitt.

Could you please ask someone to call me from either your store or head office as on a recent visit which was Saturday 31st January I had a little issue which saddened me and on this occasion I didn't go away with high expectations which I always get from your store.

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No Comment
22 Minute(s) ago

Blue pinpoint slim fit shirt

  • Customer also reviewed:
  • Royal bengal stripe slim fit shirt
  • Green satin stripe slim fit shirt
  • etc.

Delivery good

No Comment
30 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Chicago

As a person who works in customer service as well I can say this is the best I have had in some time! James was incredibly helpful and completely honest. Things like that make the experience.

No Comment
45 Minute(s) ago

Navy basket weave check non-iron cutaway Slim fit shirt

  • Customer also reviewed:
  • Raspberry basket weave check non-iron cutaway Slim fit shirt
  • Luxury slim plain navy grenadine tie
  • etc.

Very easy to use website and very prompt delivery again

No Comment
1 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Bluewater

Customer service by all staff at your Bluewater store could not be better.
Nothing was too much trouble for Sam Parr. Well done.

No Comment
1 Hour(s) ago

Light Navy & Salmon Stripe Short Sleeve Pique Polo

  • Customer also reviewed:
  • Yellow Short Sleeve Pique Polo
  • Chalfont Red and Blue Large Check Country Check Classic Fit Shirt

Brilliant - Excellent service from all departments.

No Comment
2 Hour(s) ago

Camel Single Pleat Classic Fit Weekend Chino

  • Customer also reviewed:
  • Corn Single Pleat Classic Fit Weekend Chino

Such a nice letter from Chas.Tyrwhitt last October 2014 enclosing a £10 voucher that I was unable to use within the timescale set. Maybe it could be extended so it could be used soon.Thank You.

No Comment
2 Hour(s) ago

Navy & Red Slim Fit Tartan Check

quick service

No Comment
2 Hour(s) ago

Red and blue microtexture business casual semi cutaway Classic fit shirt

  • Customer also reviewed:
  • Red and blue twill check business casual semi cutaway Classic fit shirt
  • Blue tonal check business casual semi cutaway Classic fit shirt
  • etc.

Great service

No Comment
3 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Brent Cross

Amazing sevice - I ordered shirt in store Friday lunctime as they didnt have my size in store and it arrived by courier Sat morning , with no charge for delivery.
Their product is very good, service excellent, staff in Brent X store very friendly and efficient.
Will definately buy from them again!

No Comment
3 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Seventh Avenue

One of my favorite stores

No Comment
3 Hour(s) ago

Yellow Kensington check non-iron Slim fit shirt

Great Company, Excellent Service.

No Comment
4 Hour(s) ago

White Business Casual Extra Slim Fit

  • Customer also reviewed:
  • Dunwich Denim Blue Business Casual Extra Slim Fit Shirt
  • Black Business Casual Extra Slim Fit
  • etc.

First class service from ordering to delivery.

No Comment
4 Hour(s) ago

Kingsley Sky Dobby Gingham Check Cutaway Extra Slim Fit Shirt

  • Customer also reviewed:
  • Bartlow Blue and Red Multi Check Non-Iron Cutaway Extra Slim Fit Shirt
  • Bartlow Blue and Grey Multi Check Non-Iron Cutaway Extra Slim Fit Shirt
  • etc.

Excellent

No Comment
4 Hour(s) ago

Navy non iron classic fit shirt

  • Customer also reviewed:
  • Denim blue washed Oxford classic fit shirt
  • Raspberry gingham check non-iron classic fit shirt
  • etc.

Your service was okay. The shirts came in a nice box and they look good. However that is what I expected. You let me know that one was out of stock it happens.
I received the service I expected.

No Comment
4 Hour(s) ago

Pink Egyptian cotton puppytooth Classic fit shirt

  • Customer also reviewed:
  • Royal twill puppytooth non-iron Classic fit shirt
  • Blue and gold Prince of Wales check non-iron Classic fit shirt
  • etc.

Very glad you have re-introduced the 35" sleeve in size 15" collar shirts!

No Comment
4 Hour(s) ago

Pink Slim Fit Washed Oxford

  • Customer also reviewed:
  • Multi Check Country Twill Slim Fit
  • Navy Cashmere V Neck
  • etc.

Good

No Comment
4 Hour(s) ago

Grey Prince of Wales check semi cutaway Classic fit shirt

  • Customer also reviewed:
  • Lilac diamond weave non-iron Classic fit shirt
  • Blue pinpoint Classic fit shirt

excellent customer service, constant updates on the progress of the order and delivery. Excellent quality of shirts.

No Comment
5 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Cambridge

|s usual the staff at the Cambridge store were attentive and helpful.

No Comment
5 Hour(s) ago

Lemon and sky multi check Classic fit shirt

  • Customer also reviewed:
  • Multi gingham washed Oxford Classic fit shirt
  • Red and blue multi check non-iron Classic fit shirt
  • etc.

excellent

No Comment
5 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Canary Wharf

Very helpful and friendly staff

No Comment
5 Hour(s) ago

Pale blue large gingham check slubby cotton shirt

  • Customer also reviewed:
  • White and navy large spot print shirt
  • White and sky pretty floral print shirt
  • etc.

Excellent from point of order to delivery.

No Comment
5 Hour(s) ago

Charcoal Italian wool cashmere Classic fit overcoat

Fast delivery, well packed, clear instructions for return

No Comment