We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Good value, excellent service and a wide selection of shirts.
Easy order, prompt delivery, great shirts
Very quick despatch and well packed, good communication
Quick despatch and reasonable courier
Service was excellent.
The order was very easy to process, the prices were excellent for the quality of the product and the shipping was very fast. I was very happy, thank you.
Delivery was very fast to Australia. The quality of the shirts and ties are second to none and fit for the shirts was perfect. Have tried another Jermyn Street company but will stay with Charles Tyrwhitt.
Your website is easy to use and delivery of the parcel was prompt.
We findn the service and timeliness is excellent - but purchasing process on the website needs more work- When I was trying to make a proper selection (the sizes were sometimes greyed out and due to the constant switching from page to page the site kept adding things I had been looking at and it resulted in me accidentally ordering something I did not want. My original blue and white twill is the best shirt I have bought so far. The rest as not as good
Excellent company to deal with. Superior product ethically produced for a very reasonable price. 100% cotton, perfect fit , classic cut with a good range of quality fabrics and styles to suit most body types. Quick delivery which I think was free.
Excellent communication and quick delivery.
Had 1 order where shirt was impossible to iron and was not happy. Ordered online but took to local shop where they happily accepted return and refunded to my card. A great company to deal with. Customer service is excellent
Excellent fit for my grandson who needs extra slim clothes
The hotline was very helpfull and competent.
Couldn't ask for better
It was with great anticipation I was looking forward to going to the Charles Tyrwhitt's London stores since I was vacationing there. Unfortunately I didn't have a good experience. I purchased a shirt but I was also looking for trousers (32 waist x30 inseam) and couldn't find somebody to help me. I did ask one of the salesperson if a 30 inch inseam was equivalent to a 32 regular slack (on one of the racks) or if there was a 32 short slack. But he didn't have time for me (he was busy with a customer who was purchasing more stuff and a suit) and I was left on my own, there was no one else to help. Previously I have always made my purchases on line (on the computer or by phone). I was terribly disappointed with my in person experience.
Reliable service and qualiy
Good quality and good service thank you.
No issues, speedy delivery.
Shirts were easy to order on the website and arrived quickly, well packed.
All 4 shirts delivered promptly as always. Unbeatable quality and style. I only ever buy my formal shirts from Charles Tyrwhitt now - wouldn't consider looking anywhere else.
Good value - policy of pricing high and then presenting offers seems a bit clumsy but if one waits it is fine. The best shirts so far were silk road cotton end-on-end - excerllent...... and they had at one time a fair colour choice. Now there is a limited colour range across most shirts - pink is out for me and so is lilac and white So why not offer some peach or russet or olives or green or whatever like the old vanHeusen range?