We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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outstanding in every aspect
Helpful staff and relaxing surroundings
Quick delivery as expected
Excellent service, quality and value.
Packaging needs work!
Service is good, as I indicated above.
Fast and efficient.
helpful and easy
the service was excellent - very friendly and helpful. love the shirts, proper non-iron and well fitted.
Great Service by Ray as always!!
Very very good
polite and helpful
Your Service Is Exceptional!
Staff very efficient,friendly and helpful.
Overall I'm somewhat disappointed in service. Charles Tyrwhitt is a great product but the service sucks. Customer service try's to accommodate you but keeps coming up short. I tried visiting one of the stores in the states and was even more disappointed. I had to wait for over an hour to get real service. The employee was trying to help me and several other customers. I didn't feel appreciated. I had to end up buying a shirt that I was returning because the online service is different from the store service.(still unclear on that). If you can find a third party vendor to buy Charles Tyrwhitt products from, I would advise. Dealing with the actual company is subpar.
As allways excellent sevice, top quality product, well packaged and prompt delivery thank you
excellent service and delivery.
There is nothing I can fault, from ordering to fast delivery, quality/price ratio, glad I found this company a few years ago.
Very good service and quality of shirts.
Service cannot be faulty.
Perhaps consider refunding postage on returned goods in unused condition!
very fast delivery(2days from start to finish)