We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Cannot beat the service and the delivery times.
Great service, although store was very busy at times - perhaps an extra tailor or at peak times wouldn't go a miss. But overall a great experience!
Have bought CT women's shirts for more than fifteen years which speaks for itself!
Brilliant service to exchange my suit. Customer service was superb and I will now not be shopping in TM Lewin
Nice staff, good store30-Aug-2015Great products and value
Service was quick and professional
Ordering was very easy - delivery very fast - overall nice experience.
First class service - no issues.
As always very prompt and polite service.
Usual high quality products and swift service. Not looking anywhere else to buy shirts.
Excellent professional service so much so that yesterday we introduced some more friends to a good shopping experience at Jermyn street. Over the past six months our friends (eight couples) have bought on average six shirts plus socks etc each time. Need I say more about the excellent quality of Charkes Tyrwhitt shirts!
Dr Jennifer Sansom
Ordered online,easy process,delivery excellent.
At my request, delivery was in good time for my wife's birthday and she was a very happy lady !
Excellent quality, excellent service.
There was slight difficulty accessing my previous order when I phoned - other than that would be a 5 -however if I asked about the returns policy and service on receiving an incorrect order a 1 ! in fact I would go as far as say as extremely bad boarding on not complying with standards of your competitors -see previous feed back and no one has actually answered my concerns -except some
mediocre copy and pasted apology without addressing the issues or concerns a bit worrying for your organisation I would l have fault?
Great service offering
Always great service with staff making you feel like an individual. This applies to both in store and on the telephone.
Very good service, the staff was able to advise, make a measurements. Staff polite and very friendly
Very good service30-Aug-2015Excellent quality shirts and very quick delivery
Experienced and helpful sales staff made all the difference - I bought a lot more than I originally intended due to the helpful staff. The suits fitted me perfectly - so much better than other shops I had looked at (the suits in M&S for example all seemed to have awful looking drainpipe trousers and pockets on an non-aesthetic angle).
Very pleasant shopping experience. Even though the ship was very busy and crowded the staff were making time for each customer. I will definitely shop there again.
Faultless. Speedy delivery after ordering, and the delivery driver even managed to find us without any problems (we live in a difficult-to-locate rural situation.) I won't hesitate to use CT again.