We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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I have tossed out all non-Charles Tyrwhitt shirts. Before long I will order more.
GOOD QUICK DELIVERY
The usually high standard of service and quality of product
Ordered easily and dispatched quickly...
The service is tremendous. I ordered four shirts on line, mistakenly ordered two the same (!), phoned and altered the order and the customer assistant could'nt have been more helpful
Charles Tyrwhitt offer best service,quality and value. Streets ahead of any other company we use
Excellent value, speedy delivery. Keep it up.
quality of some products seems to have dropped - shirt collars fray sooner, cord trousers less robust. fit and delivery still good.
Staff friendly as usual, purchases of a high quality.
Good telephone and delivery service
I found the delivery charge of £4.95 excessive for the delivery of 2 gift vouchers.
The first person I spoke to to order didn't really know how to process the vouchers however I rang back and the next operative was very helpful and sorted it out
The shirts arrived promptly and are indeed non-iron
Reasonable delivery, but no free delivery on sale shirts and had to pay again to return items
Experience overall was good, although having to pay a £4.95 delivery charge on an order over £300 to me seems somewhat cheap given that most other companies offer free delivery over a certain order value.
Excellent customer service.
First purchase. Timely service with fantastic product return option which I did not need to use.
The gentleman who served me was fantastic, nothing was too much bother. The shirts look great however I am inclined to return again based on the service. 5 star.
Excellent service. Arrived the day after.
In the Manchester shop I found friendly, very attentive and helpful staff who organised both a quick alteration and delivery of an out-of-stock item. Just as efficient as the internet service.
great service and excellent product
The guy who helped me, I think his name was Jan (a blonde French guy) or something like that, was excellent. Won't go anywhere else to buy suits etc after that!
Asked if I needed help and went into the store to find a size for me that wasn't on display. A sign saying that other sizes are available would be helpful as I could have walked out otherwise.
Very efficient telephone ordering service, and speedy, well-packaged delivery
Prompt delivery, and all goods safety packaged.