We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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So easy to use, and punctual service.
The carrier left the package on the ground floor where anyone could have taken it. Please make sure next time it is given by hand at the exact delivery point.
Top class company with excellent service
Excellent service as usual
Service is always excellent.
There is still room for improvement regarding the website. I had problems with the site recognising and applying my discount code
I ordered three items from three different retailers on same day. CT had the most expensive delivery charge, were the last to dispatch and the last to deliver. Upon arrival, the medium polo shirt resembled a tent. £2.80 to return - via pony and trap presumably since it inexplicably took a week to get back to CT. Size small was by now out of stock... still waiting. All in all, CT's stuff is reasonable quality, but the endless offers and promotions (they must *just* stay this side of sales law) combined with high delivery and return costs make them very hard to recommend. The carefully cultivated 'personal' letters and emails and 'Jermyn Street' at semi-permanent sale status are all very manipulative.
Great quality shirts and pretty neat service. I've brought shirts from you before and never been disappointed keep up the good work
next day delivery so efficient and useful for forgotten birthday present!
No complaints at all with the service
Prompt delivery - well packaged.
I have normally found each contact is efficient and helpful
a good/reliable company
Need I say more.
Top service as usual
Have used this service on a few occassions.Fully satisfied and products arrive in time.Secret is to order more than one item and pay delivery charges only once!!!
The company service cannot be bettered
Very good customer service and shipping services. My order arrived quickly and when I returned for an exchange, I was kept informed of arrivals and dispatches. Highly recommended.
Correct items and prompt delivery.