Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 354948 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
3 Hour(s) ago

Slim fit non-iron poplin white shirt

  • Customer also reviewed:
  • Slim fit non-iron poplin light pink shirt
  • Slim fit non-iron poplin sky blue shirt

Speedy

No Comment
4 Hour(s) ago

Dark blue silk plain classic tie

So easy to use, and punctual service.

No Comment
4 Hour(s) ago

Extra slim fit non-iron twill blue shirt

The carrier left the package on the ground floor where anyone could have taken it. Please make sure next time it is given by hand at the exact delivery point.

No Comment
4 Hour(s) ago

Extra slim fit non-iron twill white shirt

  • Customer also reviewed:
  • Extra slim fit button-down collar non-iron business casual white and sky blue striped shirt
  • Extra slim fit non-iron twill stripe white and sky blue shirt
  • etc.

Top class company with excellent service

No Comment
4 Hour(s) ago

Classic fit non-iron poplin white shirt

  • Customer also reviewed:
  • Classic fit non-iron royal Panama blue shirt
  • Classic fit small gingham navy shirt
  • etc.

Excellent service as usual

No Comment
4 Hour(s) ago

Sky stripe and white 2 pack boxers

Service is always excellent.

No Comment
5 Hour(s) ago

Extra slim fit non-iron honeycomb white shirt

  • Customer also reviewed:
  • Extra slim fit non-iron honeycomb lilac shirt
  • Extra slim fit non-iron honeycomb grey shirt
  • etc.

There is still room for improvement regarding the website. I had problems with the site recognising and applying my discount code

No Comment
5 Hour(s) ago

Charcoal pique polo

I ordered three items from three different retailers on same day. CT had the most expensive delivery charge, were the last to dispatch and the last to deliver. Upon arrival, the medium polo shirt resembled a tent. £2.80 to return - via pony and trap presumably since it inexplicably took a week to get back to CT. Size small was by now out of stock... still waiting. All in all, CT's stuff is reasonable quality, but the endless offers and promotions (they must *just* stay this side of sales law) combined with high delivery and return costs make them very hard to recommend. The carefully cultivated 'personal' letters and emails and 'Jermyn Street' at semi-permanent sale status are all very manipulative.

Read more
No Comment
6 Hour(s) ago

Classic fit chambray navy textured shirt

  • Customer also reviewed:
  • Classic fit denim blue stripe textured shirt
  • Classic fit blue washed Oxford shirt
  • etc.

Great

No Comment
7 Hour(s) ago

Slim fit non-iron twill pink shirt

Great quality shirts and pretty neat service. I've brought shirts from you before and never been disappointed keep up the good work

No Comment
7 Hour(s) ago

Slim fit non-iron twill pink shirt

  • Customer also reviewed:
  • Slim fit non-iron twill sky blue shirt
  • Slim fit non-iron twill white shirt
  • etc.

next day delivery so efficient and useful for forgotten birthday present!

No Comment
7 Hour(s) ago

Classic fit navy wool blazer

  • Customer also reviewed:
  • Indigo pique polo
  • Olive pique polo

No complaints at all with the service

No Comment
8 Hour(s) ago

Classic fit business casual non iron button-down royal blue shirt

  • Customer also reviewed:
  • Classic fit twill grid check sky blue shirt
  • Classic fit button down non-iron twill grid check sky blue shirt
  • etc.

Prompt delivery - well packaged.

No Comment
8 Hour(s) ago

Magenta silk classic abstract texture tie

I have normally found each contact is efficient and helpful

No Comment
8 Hour(s) ago

Black Halton wing tip brogue Derby shoes

  • Customer also reviewed:
  • Multi cotton rich 3 pack socks

Timely delivery

No Comment
9 Hour(s) ago

Classic fit non-iron twill mid blue shirt

a good/reliable company

No Comment
9 Hour(s) ago

Blue silk classic Oxford spot tie

  • Customer also reviewed:
  • Purple silk classic Oxford spot tie

very efficient

No Comment
9 Hour(s) ago

Multi dot sock gift box

  • Customer also reviewed:
  • Burgundy ribbed socks
  • Blue Donegal socks
  • etc.

Need I say more.

No Comment
9 Hour(s) ago

Charcoal pique polo

  • Customer also reviewed:
  • Navy and berry stripe pique polo

Top service as usual

No Comment
10 Hour(s) ago

Black Grosvenor Derby shoes

  • Customer also reviewed:
  • Navy and grey stripe rugby shirt

Always good

No Comment
10 Hour(s) ago

Classic fit non-iron twill stripe white and sky blue shirt

  • Customer also reviewed:
  • Extra slim fit red and grey check heather shirt
  • Slim fit blue washed Oxford shirt

Have used this service on a few occassions.Fully satisfied and products arrive in time.Secret is to order more than one item and pay delivery charges only once!!!

No Comment
11 Hour(s) ago

Slim fit non-iron imperial weave sky blue shirt

The company service cannot be bettered

No Comment
11 Hour(s) ago

Classic fit non-iron windowpane check sky blue shirt

  • Customer also reviewed:
  • Slim fit non-iron honeycomb lilac shirt
  • Slim fit non-iron honeycomb mid blue shirt
  • etc.

Excellent

Read more

I was very pleased to see the service provided throughout your order was up to the high standards we set for ourselves here at Charles Tyrwhitt. It's a real shame that just one of the shirts on the order appears to have been ordered in the incorrect Classic Fit - hence why it was so much larger than the others. Thank you for swiftly returning it to us and we have now issued a full refund back to you. Hopefully you will continue to enjoy the remaining items on the order despite this.

11 Hour(s) ago

Extra slim fit sky blue washed Oxford shirt

Very good customer service and shipping services. My order arrived quickly and when I returned for an exchange, I was kept informed of arrivals and dispatches. Highly recommended.

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No Comment
11 Hour(s) ago

Classic fit non-iron twill grid check royal blue shirt

  • Customer also reviewed:
  • Navy silk spot classic tie
  • Classic fit blue washed Oxford shirt

Correct items and prompt delivery.

No Comment