Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 261801 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
1 Minute(s) ago

White washed Oxford Slim fit shirt

Quick delivery

No Comment
7 Minute(s) ago

Pink and navy gingham check washed favourite Classic fit short sleeve shirt

  • Customer also reviewed:
  • Navy and yellow multi check washed favourite Classic fit short sleeve shirt
  • Sky gingham check short sleeve non-iron Classic fit shirt

Excellent and quick service

No Comment
11 Minute(s) ago

Brown Anderson Derby brogue shoes

Excellent service as always

No Comment
14 Minute(s) ago

Green Leather Weave Belt

  • Customer also reviewed:
  • Black ribbed cotton 3 pack socks

Efficient service with no fuss.

No Comment
20 Minute(s) ago

Navy flat front Slim fit weekend chinos

  • Customer also reviewed:
  • Blue Donegal Crew Neck Jumper
  • Dark Teal Merino V Neck Slim Fit
  • etc.

The courier was poor; I had to ring CT on three separate occasions to find out where the order was after I was emailed to say it had been dispatched. I was told that CT would ring me back on two of these occasions - they didn't. I double checked you had the correct mobile number for me and I received no missed calls or voicemail (the second time I rang CT I was told someone had rang me back - clearly a lie).When the package finally arrived, it was by luck that everything was there - one end of the package was completely open. I was also told that one reason for the delay was the need to reprint a new label as the original was damaged - another lie as I saw when the parcel arrived. The new label had been put directly on top of the old and it was very clear that all the details were correct. I assume this was down to the courier. I used to work in London and could easily go into a CT shop - now I am home based in Suffolk and therefore rely on web sales and couriers. This is not the first time this has happened, and whilst I like CT clothes and they are good value, the delivery hassle is not worth it. As the customer I have the choice to shop elsewhere, even if these may be slightly more expensive. Very poor experience - typically, I had all the hassle after you'd been paid for the full order.

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No Comment
37 Minute(s) ago

Denim blue business casual semi cutaway Slim fit shirt

  • Customer also reviewed:
  • Essential royal puppytooth tie

Perfect, fast personal service that's tailored to the individual

No Comment
42 Minute(s) ago

Pink soft touch pinpoint non-iron semi cutaway Slim fit shirt

  • Customer also reviewed:
  • Sky twill non-iron cutaway Slim fit shirt
  • Berry textured gingham non-iron cutaway Slim fit shirt
  • etc.

Always ( usually !) very happy with service and product offer .....
Good move to go minimal care product ( ie "non iron" , although it still requires minimal ironing to be smart), need weekend chinos with button back pockets as non iron too ... not keen on non iron chino style.

No Comment
46 Minute(s) ago

Fawn Classic fit covert coat

Instore did not respond to numerous voicemails requesting refund of items

No Comment
59 Minute(s) ago

Blue and white seersucker Classic fit shorts

  • Customer also reviewed:
  • Washed navy and white stripe swim shorts

Great quality products, service and delivery.

No Comment
1 Hour(s) ago

Lemon and sky multi check Classic fit shirt

  • Customer also reviewed:
  • Sky washed Oxford Classic fit shirt
  • Sky gingham check non-iron Classic fit shirt
  • etc.

I have used you twice now and have no complaints what-so-ever. Fast, efficient delivery and good quality products.

No Comment
1 Hour(s) ago

Blue herringbone stripe Classic fit shirt

  • Customer also reviewed:
  • Sky diamond weave non-iron Classic fit shirt

Service was just as expected.
If I had been dissatisfied you would have heard from me much earlier.
The feedback issue is rapidly becoming the death-knell of internet shopping and should be stopped immediately.

No Comment
1 Hour(s) ago

White royal Panama non-iron Classic fit shirt

  • Customer also reviewed:
  • White pinpoint Classic fit shirt

Service has always been good.

No Comment
1 Hour(s) ago

Blue and yellow stripe washed favourite Slim fit shirt

  • Customer also reviewed:
  • Sky gingham check non-iron Slim fit shirt
  • Raspberry gingham non-iron Slim fit shirt
  • etc.

Great value and quality. Excellent service.

No Comment
1 Hour(s) ago

Navy Italian wool cashmere Classic fit overcoat

Quick fine and as usual.

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No Comment
1 Hour(s) ago

Grey shawl collar cardigan

efficient as expected-a returning customer

No Comment
1 Hour(s) ago

White twill non-iron classic collar Extra Slim fit shirt

  • Customer also reviewed:
  • Blue Prince of Wales check semi cutaway Classic fit shirt
  • White twill non-iron Classic fit shirt

Faster than I expected

No Comment
1 Hour(s) ago

Pink Egyptian cotton puppytooth Classic fit shirt

first class

No Comment
1 Hour(s) ago

Navy gingham non-iron Slim fit shirt

  • Customer also reviewed:
  • White washed Oxford Slim fit shirt
  • Sky washed Oxford Slim fit shirt
  • etc.

Delivery was good but products weren't to my liking and I will be returning most of them

No Comment
1 Hour(s) ago

Blue non-iron twill Classic fit shirt

  • Customer also reviewed:
  • Red and blue multi check non-iron Classic fit shirt
  • Sky twill non-iron Classic fit shirt
  • etc.

Excellent quality and value for money. Speedy delivery.

No Comment
1 Hour(s) ago

White ground mini multi check Slim fit shirt

  • Customer also reviewed:
  • Essential plain navy tie

Very fast

No Comment
1 Hour(s) ago

Sky gingham check non-iron Classic fit shirt

  • Customer also reviewed:
  • Pink herringbone stripe Classic fit shirt
  • Royal twill grid check non-iron Classic fit shirt
  • etc.

good

No Comment
1 Hour(s) ago

Navy gingham non-iron Classic fit shirt

  • Customer also reviewed:
  • White royal Panama non-iron Slim fit shirt
  • Sky plain cotton pocket square

Superb

No Comment
1 Hour(s) ago

Essential lemon and sky spot tie

Very good---on line making order.

No Comment
1 Hour(s) ago

Pink large gingham check non-iron Slim fit shirt

Disappointed in the quality and I'll fitting of goods.

No Comment
1 Hour(s) ago

Multi check Classic fit shirt

  • Customer also reviewed:
  • Green Kensington check non-iron Classic fit shirt

Very pleased with this company in every way.

No Comment