We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Excellent. Very quick and all safe and sound.
Website easy to use and order. Delivered reasonably quickly (I am a Prime customer and so used to next day from Amazon) but delivered ahead of the stated day and luckily someone was in to accept it
Website was easy to navigate through, managed to get additional discount by buying online and shirts arrived securely packaged.
Great quality and fit. Descriptions always very accurate. Also I receive the usual swift service and find CT an easy website to navigate around. I never buy a shirt anywhere else!
Phone service excellent and delivery much faster than stated
excellent phone / customer service who sorted problem of me not being able to apply my discount on line - effecient friendly and no quibbles -
As efficient as usual!
Staff were very helpful
Items delivered within 2 days of submitting order.
ALWAYS VERY EFFICIENT AND EXCELLENT QUALITY.
Speedy and excellent great product easy to order.
Really pleased with the products and the service was up to usual high standard
Great service, especially on the sweater it came the day after I'd ordered it
Quick delivery, no problems
The service was fairly prompt and all items arrived in good order.
I am going to comment on the postage and in particular the length of time it takes for a parcel to arrive. My wife is s regular on line shopper and receives her parcels in a day or two. For sore reasons my parcels from CT normally take a week or more to arrive. Any idea why?
Great, reliable service
Delivery was brilliant - could not fault the packaging etc.
After my parcel had been lost bubbs Hermes (not CT's fault), Charles Tyrwhitt's staff looked into the issue and were able to resend the order leaving me without my package for only 48hrs. Of course parcels go missing but this was the fastest responce that O have received from any company when awaiting for missing goods and the staff were extremely helpful with the whole process.
Great Customer Service.
Easy ordering, prompt despatch.