We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Good communications and a quick delivery.
Service was excellent very fast delivery and good quality shirts.
great choice, good prices and fast delivery
service is consistently good,as others remark the price of some items before discount is a bit of a joke and does the company a disservice, its not sports direct.
Very informative on order and delivery progress, very prompt, fuss-free exchange when I ordered wrong size, quality and service both excellent.
First class company selling first class products
First class order placement and delivery
I had a £10 Charles Tyrwhitt voucher code which I had received from a recent purchase from Amazon. I tried using this when I was purchasing a shirt from Charles Tyrwhitt's website. Alas there was a problem and the voucher did not go through. I was a little disappointed and thought it right to contact Charles Tywhitt's customer service. Within 4 hrs Keizer Qureshey from Customer Services contacted me and advised that he was sorry to hear what had happened. Keizer was quickly able to add the discount manually and sent me confirmation that this had been done. On top of all of this he told me to expect another discount when my item was en route. This I received 18 working days after the date of my initial order and it was enclosed with a kindly worded letter by the company founder Nicholas Wheeler. I have not received customer service of this quality and speed before and can only demonstrate my gratitude by continuing to shop with Charles Tyrwhitt who have a very efficient delivery system, customer service team and quality products. Thanks again to Nicholas and Keizer!
I'v had several polo shirts from this company and am very pleased with the quality and service
Excellent products very good quality and speedy service
everything was fine
Fast and easy
Product arrived well ahead of schedule. Very pleased with quality of the shirts and fit was perfect
The two shirts I ordered were delivered quicker than expected, they were good quality shirts and a perfect fit. Have just ordered another two shirts, because of the quality and service.
Efficient service with good communication, good quality of products as an overall
Prompt and courteous service
Faultless and fast
Very pleased with rapid delivery
Extremely quick delivery fantastic
No hassle, speedy with first rate packaging.