We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Customer service working hard to redeem increasingly poor products. The customer service guy I spoke to seemed to have had a lot of recent practice with the same issues I was raising and apologised that several styles have changed this season. He said many customers had returned items for the same reason I was. That said, you somehow lost my free postage on this offer (from a previous return when you lost the check for the re-order I sent with the return slip).
Always satisfied with the quality and generous fitting. No shirt tail hanging out!
I have ordered several shirts over the past few months and they have been excellent
Prompt service, goods arrived as promised.
Arrogant customer service
Good website easy to use, good delivery and good products.
The service is excellent
Usual prompt despatch of order and good quality products.
Very fast and efficient, and returns dealt with pronto
Would have gone with excellent but no button for it
Efficient service as always
Found the service very useful thanks in part to the £10 voucher discount via Amazon.co.uk and a personal letter with another £10 voucher!. As a thank you for my custom.
usual prompt and efficient ervice
Item was delivered on time and was very well packaged.
reliable as always.
fast delivery and very good service
Outstanding in everyway! Thank you!
Delivered in good time.
Fast and exactly what was ordered.
Good range of generally good products. Usually quick to deliver, but not this time so dropped to just good.
My favourite brand and the best company I ever met
Charles Tyrwhitt are difficult to fault! Excellent products and service. I keep using them.
Lots of choice, product quality is superb & delivery first class.