Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.
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Excellent service as always.
1st class help from help line staff
Goods arrived very quickly, and were well packaged.
Good value for money.
An easy to use website. Prompt delivery and packaged well.
Excellent quality products fast efficient delivery
Perfect as always
Good, quick service. Thanks
Shop service could improve, staff could be sightly more attentive.
Out of shop service i:e alterations delivery etc is excellent
Your response was quick and efficient to my complaint about Hermes who allegedly attempted to deliver the products. They left no card and their "Out for Delivery" statement is very unhelpful. They should state the expected timeslot (say 2-3 hours). Most delivery companies do this. Because of Hermes I am rating the overall service Poor. You really need to address this!
Extremely smooth service
Very prompt delivery
Prompt and reliable
brilliant, great customer service when i called with enquiry
Easy to order on line and delivered quickly.
Fast delivery and shirts that are both great quality and great value.
Exceptionally polite, prompt and helpful customer service, and great shirts - if you can find them in your size. Unfortunately, there is only a very limited range in my preferred fit of a 15" collar and 34" sleeve. I really hope this is something they can expand on, as I would love to place future orders, but at the moment I have nearly exhausted the range that will fit me!
very very quick delivery
1) I recently ordered more shirts and accidentally ordered the wrong sleeve length. The website should default to the stored measurements and not expect one to go through checking sizes (unless specifically ordering for someone else). 2) I recently visited the Jermyn Street shop and was not at all impressed with the service, in fact I wasn't offered help at all, so left without buying anything. 3) I rang for help with sizing when I first decided to order shirts and the very pleasant telephonist got my sizing completely wrong, so my first order had to be returned - a training need perhaps?
Excellent service. Quick, efficient and staff very helpful. Would use Charles Tyrwhitt again
Great company and excellent service. very friendly staff
All ways an excellent servise