We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Excellent service & shirts as usual.
Excellent Service & fast delivery.
really good all round service, but limited styles, e.g. lack of country checks and casual shirts could do with larger size.
Fast delivery, Hermes let the side down by leaving the parcel in the safe place and not bothering to knock on the door but otherwise fine.
Website was really easy to use and delivery and quality of items was excellent.
Service very good and product came quickly
Prompt and reliable
One shirt was backorder and took a long time arriving. I nearly cancelled this order.
I have never had any problems with service or Quality of the products i have purchased.
Great service and excellent quality shirts
The Egyptian Cotton shirt was delivered to the wrong address.
The shirts are very good quality and arrived promptly. The packaging was damaged but fortunately not the merchandise.
Always friendly and helpful.
Service and keeping me in the loop is really top notch
Website slightly misleading given availability of different sizes compared with impression of more . Nevertheless order process and delivery very good.
Delivered in good time and web site easy to use
service 5 star
Order arrived promptly and correctly.
I ordered the shirts and paid by paypal. I then received two emails asking me to call and verify who I was. This caused a delay in processing the order. I then called and spoke to a polite gentleman who also appeared confused as to why I received the emails as I had paid by paypal. This was not a pleasant experience from such a reputable company.
As it was our first time we ordered the wrong size but were able to sort it all out with a phone call & the shirts arrived in a few days. They were well packaged.