We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Quick delivery, nicely packaged
Very efficient excellent service ! Always satisfied.
Quality, value and service
It would be excellent except for the delivery was placed over garden gate without a card through the door, if it had rained or we had not looked shirts would have been ruined. On delivery tracker is stated customer had signed which is clearly not the case.
Always a great service,prompt,and great products.
Fantastic products and service
Good service but the delivery info wasnt accurate and gave weird dates! I got the giftbox and it was really lovely and worth it!
Made a mistake on the order and phoned up to change it. Found that the item I wanted wasn't in stock in my sleeve length. They made the alteration free of charge. Terrific, thank you.
Excellent except cardboard box was badly damaged when delivered. Happily the trousers and their plastic packaging were pristine
Easy to order: very quickly delivered. What more can a customer want?
I paid £8.95 for next day delivery and had an email confirmation stating that my order would be delivered on the 19th however I did not receive my order until the 20th. As the price of next day delivery was so high I expected better service than this.
Good fast service, great quality
Excellent service as usual.
Service was brilliant. They kept me updated and I received my items quickly.
The choice of courier is Hermes. Given delivery is not free like many other online retailers I would expect a higher tier of courier. Hermes failed to deliver to my address (apparently I was out but they actually never made it), and have no receiver customer service.
I also feel online clothing retailers should offer free returns in case of poor fitting garments.
Fast delivery, good prices. Shirts are always good quality.
Fast and efficient
Service was fast and delivered promptly and well packaged.
Excellent quick service28-Jul-2016Excellent quality shirts and ties st a very competitive price
As always the service I have experienced from Charles Tyrwhitt has been first class, and prompt.
Prompt and efficient service. Thank you again!
From previous purchases I've always found that Charles Tyrwhitt shirts are of the highest quality and that the ordering process and subsequent delivery are excellent.