We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Originally I tried to place this order using a magazine code which failed to work. It was only when I was sent a Facebook advert with the same offer that I decided to complete my purchase
Excellent service and very quick delivery.
Great service, Good as opposed to Excellent due to delivery time.
Quick service mimimum of fuss
First class service. First order and I got the wrong size, sent it back asking for a smaller size, which was dealt with speedily. Emails from CT kept me informed of what was happening.
Seems very thorough and reliable
Excellent place to purchase top quality, smart clothes. Very impressed with both the service & delivery time but also the range & quality of clothes available. 10/10!
The service is great but considering i only ordered a pair of cufflinks i think the delivery price was too high at 4.95.
Straight forward, efficient and professional.
what you see is what you get. Orders come on time, or sooner.
quick delivery very appealing
Prompt delivery and good returns service when necessary.
Very quick service
Shipping emails mentioned a completly different date for delivery, 3 weeks off from the actual delivery
Easy to follow online ordering form.
I rang up to speak to Tyrwhitts because they had not enclosed a return postal label slip in the box and I was unsatisfied withe the quality of the items. I explained that theretun slip said that postage was free but I was told that it only applied to the USA and that the wrong slip had been put in my box. The staff were off-hand to the point of rudeness. All items have been returned for a refund.
Always first class service
delivery, packing -- all excellent.
allways good delivery
There appeared to be a long delay in delivery of two pairs of Chinos. I felt the problem lay at the depot, rather than the delivery firm31-May-2016IN general the service is good. However, the slim fit chinos I purchase are not slim fit. I doubt I will purchase trousers from Charles Tyrwhitt again. The shirts purchase are, on the whole excellent. If I felt the need Iwould opt for the express delivery service.
Originally told product would not be delivered until June, which was no good for May wedding. It came in May after a few days of ordering, but I had already bought another shirt due to the original lead time.
Never any problems with your service
A very efficient on-line ordering srvice.
Very pleased with all around service and price