We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Goods arrived within timescale, whilst I also like the idea of ordering on the internet I also can return unwanted items to store.
A very speedy service
Speedy, efficient service as usual.
Items arrived quickly and were as expected.
Excellent quality shirts and service is second to none, including the after sales service. Very impressed. I will not look elsewhere for my next purchase and will definitely use Charles Tyrwhitt again.
Well packaged and arrived as scheduled
As ever, Charles Tyrwhitt have provided excellent service as well as great value for money.
You sent a text message to my father letting him know my shirts were being delivered. Very odd given that he has never ordered shirts from my account before and I do not believe I have ever shared his number with you.20-Feb-2017Good quality brand with lasting products20-Feb-2017Good quality brand with lasting products20-Feb-2017Good quality brand with lasting products
Easy online ordering and prompt delivery. Seamless returns process to a retail store, highly recommended.
Items themselves are great but Hermes on the delivery are very poor. I had asked for the parcel to be left with a neighbour if I wasn't in. On the first delivery attempt they didn't do this and took the item away for redelivery. On the second attempt, I received notification that it had been delivered and that I had signed for it. I was in at the time and no one called to deliver it and I certainly didn't sign for it. The item was delivered the next day from someone and I didn't even have to sign for it. I think you have a very poor delivery partner
Top quality service with good communication
Excellent first class service
very efficient & delivered within a couple of days
I had a problem with the order & also the replacement supplied and though the people I spoke to were very helpful no-one appeared to be able to say what had gone wrong (it was a sizing problem)
Prompt despatch and quick notification of refund for items returned. Items nicely packaged. All good. Would be happy ordering again.
As ever first class product and service.
Delivery was a nightmare as usual.
delivered very quickly
Fast and efficient with good packaging.
As indicated I thought the overall service and products were excellent.
Good introductory offer
The service is quick and efficient ,my husband is not easy to buy for ,so this is straight forward .