We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
Al Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service generally ok
Excellent service from ordering to delivery.
Very good as it usually is
Delivered promptly without delays.
Prompt, efficient service
Arrived in good time and well packaged
Established company that maintains reputation using good products and service
Service very good. Delivery was quick
Consistently good service, very good design and product quality.
delivery service was great communication and I tracked also.
The service is always on time. Package arrives in perfect condition
Service is good
FROM START TO FINISH EXCELLENT
Quick turn around time. When I had to call customer service, the issue was dealt with very quickly.
It would be good to have a setting where where I log in. There is a personalised shopping button I can click that takes me to my referred size, ie 14.5" neck, slim fit, double cuff and 32" sleeve.
If I do not click the button I can browse as normal.
Fast delivery and excellent value.
fantastic service, very fast and very well packed, good and simple to follow ordering
Very good indeed. Also kept fully informed as to the progress of my order....
Generally I am satisfied with the products but the delivery service is very poor. In spite of complaining about the delivery of previous orders the delivery company have yet again simply left the items in the garden without notification. The parcel was hidden and was not found for 5 days. Fortunately the weather was good otherwise the parcel would have been damaged. I will not order any more items until I am assured that the delivery improves.
Excellent fast service
Reliable. Item received at the expected time and I was updated via email regards courier
As ever, great service from these guys. Have used them for the last 10 years plus and never had a bad experience, always great. Quality garments, great value and service
All items as described, on time and great information provided
The shirt was delivers quickly, and was able to wear it at the week end and everyone I saw thought it looked good on me
Service is fast