Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 552871 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
6 Minute(s) ago

Classic fit non-iron bengal stripe sky blue shirt

  • Customer also reviewed:
  • Classic fit non-iron twill stripe white and sky blue shirt
  • Classic fit non iron imperial weave sky blue shirt

All worked fine. If hanks.

No Comment
14 Minute(s) ago

Classic fit non-iron grid check purple short sleeve shirt

  • Customer also reviewed:
  • Classic fit non iron short sleeve pinpoint stripe pink shirt
  • Classic fit non-iron short sleeve bengal stripe sky blue shirt
  • etc.

Good

No Comment
17 Minute(s) ago

Classic fit Prince of Wales blue shirt

First class service. Easy to order on-line and delivery fairly speedy.

No Comment
24 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Washington

I think customer service could have been more attentive. I didn't feel like my salesman was that invested in my sale. Furthermore, another salesman curtly told my wife to move when another customer needed to check out. He didn't ask politely,he literally said "move." Nice training CT!!!!!!

No Comment
41 Minute(s) ago

Women's semi-fitted multi print shirt

  • Customer also reviewed:
  • Women's semi-fitted light grey abstract floral print shirt

I am verKatey pleased with the excellent service.The shirts arrived in very fast time,beautifully packaged.The experience online was easy and straightforward and I was kept informed about the delivery.

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No Comment
43 Minute(s) ago

Classic fit button-down collar non-iron business casual white and sky blue striped shirt

  • Customer also reviewed:
  • Classic fit button down non-iron twill grid check navy shirt
  • Classic fit button-down collar non-iron business casual sky blue and white striped shirt

easy to order via website and goods delivered when stated

No Comment
49 Minute(s) ago

Slim coral silk classic mini floral tie

  • Customer also reviewed:
  • Slim red silk textured plain classic tie
  • Slim fit non-iron poplin indigo stripe shirt
  • etc.

Staff most obliging

No Comment
52 Minute(s) ago

Slim fit cutaway collar non-iron twill pink shirt

  • Customer also reviewed:
  • Slim fit cutaway collar non-iron poplin white shirt
  • Slim fit non iron imperial weave sky blue shirt

quick and efficient!

No Comment
56 Minute(s) ago

Email Gift Vouchers

Ok even though my issue wasn't resolved to my satisfaction

No Comment
1 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Chicago

As of late the quality has consistently been poor. In just one month I have had the seams on 2 blazers less than 6 months old split, a pair of pants split down the seat and the hem come undone, and a cuff on a mens dress shirt completely detach from the shirt. While the store manager was accomodating and offered excellent service this lack of quality has me looking for other mens shops to purchase my work clothes.

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No Comment
1 Hour(s) ago

Email Gift Vouchers

The returns process is chaotic requiring us to send several emails to receive the correct refund.

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No Comment
1 Hour(s) ago

Black extra slim fit flat front non-iron chinos

Excellent service and fast delivery.

No Comment
1 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Chicago

I made my purchases in the Chicago store. The gentlemen in the store were very helpful in helping me get the sizes correct and the colors as well. Additionally, I would like to compliment the store manager. During my transactions, a customer was in who had been a long time customer of Charles Tyrwhitt, complaining about how shirts that he bought over time (including some from over a year or two) did not fit,etc and demanded satisfaction. The manager had pulled up the customer's record and did everything within his power to explain that some of the items were outside of the six month window and there was notihing that could be done. The customer became even more irate and your manager provided the gentleman with the information to contact someone in the main office. Your manager handled the situation in such a quiet and dignified manner. That is a store that I will always come back to.

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No Comment
1 Hour(s) ago

Slim fit semi-cutaway collar business casual honeycomb denim and red shirt

  • Customer also reviewed:
  • Slim fit blue washed Oxford shirt
  • Dark pink pique polo

Excellent quality at a great price, delivered faster than promised - what more could a man want!

No Comment
1 Hour(s) ago

Classic fit non-iron windowpane check white and navy shirt

  • Customer also reviewed:
  • Classic fit non-iron Oxford orange bengal stripe shirt
  • Classic fit non-iron poplin green and orange check shirt
  • etc.

Why move the washing instructions?

No Comment
1 Hour(s) ago

Classic fit button-down collar non-iron business casual yellow shirt

Bit slow but hey it was ok really just not excellent

No Comment
1 Hour(s) ago

Classic fit non-iron multi grid check shirt

  • Customer also reviewed:
  • Classic fit non-iron short sleeve multi grid check shirt

Always excellent service and fast delivery.

No Comment
1 Hour(s) ago

Light pink merino wool v-neck jumper

  • Customer also reviewed:
  • Slim fit pink washed textured shirt
  • Slim fit white washed textured shirt
  • etc.

Easy to use web site, very happy with the products ordered and the order turnaround was excellent

No Comment
1 Hour(s) ago

Slim fit non iron imperial weave white shirt

Good range of products. delvered quickly

No Comment
1 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Glasgow

Very helpful and pleasant staff, fantastic products, will shop again.

No Comment
2 Hour(s) ago

Slim fit non-iron twill navy shirt

  • Customer also reviewed:
  • Slim fit button-down collar non-iron business casual white shirt

I can not say enough about how pleased I am with these shirts

No Comment
2 Hour(s) ago

Classic fit non-iron gingham yellow and sky blue shirt

  • Customer also reviewed:
  • Classic fit blue and pink check washed Oxford shirt
  • Classic fit sky blue plain washed Oxford shirt
  • etc.

Quick turn round on order, well packed, perfect.

No Comment
2 Hour(s) ago

Charcoal classic fit birdseye travel suit jacket

  • Customer also reviewed:
  • Charcoal classic fit birdseye travel suit trousers

Quick and easy

No Comment
2 Hour(s) ago

Classic fit non-iron poplin white shirt

  • Customer also reviewed:
  • Classic fit non-iron multi grid check short sleeve shirt
  • Classic fit non-iron short sleeve bengal stripe sky blue shirt

order process simple and delivered on time

No Comment
2 Hour(s) ago

Navy, grey and blue stripe long sleeve rugby shirt

  • Customer also reviewed:
  • Slim fit slub cotton blue and white shirt
  • Slim fit grey and sky blue check heather shirt
  • etc.

Well thought out process and information

No Comment