We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Very good product and service
Grant in the Cambridge store was simply fantastic - attentive, friendly, personable, and a delight.
Very prompt and securely packaged as usual .
Excellent website, products and service. I'll be back!!!
Knowledgeable and warm friendly staff, good quality products.
Initially thought a size 10 would be the best option but found the blouses on the small size. No problems requesting larger size which fit beautifully. Many thanks
Very helpful, quick delivery.
Delivery was efficient and items well packaged
Always good delivered as promised in time , wouldn't buy any other shirts :-)
nothing more to say
I rang through with my order and it was sent to your Bluewater branch for collection within a couple of days. The person who took the order was very polite, likewise the person at Bluewater when she rang to confirm the order was in the shop ready for collection. Many thanks .
As ever, excellent service and very friendly staff. Always ready to help and of good judgement.
Very good and the web site works very well.
The salesman was great and I love the product. I am a first time buyer and will certainly be back!
Ordered on Saturday received on Monday.
Stress free shopping. Thank you.
It was only after wearing the shirt I just bought that I noticed a defect in the material on the front. There are no stores where I live in Atlanta, GA USA and my last effort of sending a shirt back that was the wrong size NOTE: Tracking Number: *Removed by Feefo* was never fulfilled and my attempts to get the shirt in the correct size that I paid for went un-responded to. I have had many good experiences but these last two are making it more difficult to be a loyal customer.
Staff need to listen more.08-Oct-2015I spent £400.00 on shirts for a new job and all the collars have shrunk, so I cannot wear a tie with them so useless when I mentioned this to the staff and Charles tywhitt HQ they fobbed me off ! strange how my m and s shirts/ hawes and Curtis and tm lewin still fit which are the same collar size but the diamond weeve fabric shirts shrink by 1/2 of an inch ? annoyed to say the least glad I didn't buy a suit at £600.00
Excellent service very friendly and helpful staff08-Oct-2015Very professional staff
Service is always excellent
Excellent quality at reasonable prices. On-line experience is superb and shopping selection and info is first rate!
Can't knock the quality of the shirt I bought, but I felt there was a bit of disorganisation in the shop. I was standing at the till for about 5 minutes before anyone came near me to let me pay! I now it's a small thing, but a less patient person would have said "stuff this" and marched down to T.M Lewin.