We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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EXPENSIVE POSTAGE AND TOOK A LONG TIME TO ARRIVE.
Very helpful customer service and prompt refund of money - as a result I bought another shirt!
They were helpful, diligent, and so positive.
Great service,prompt delivery,well packaged.
Good service, well packed without lots of pins to remove.
The delivery service Hermes claimed to have attempted to deliver the ordered goods when they did not. Not happy about ordering again when there are significant probity issues with your chosen courier. Will continue to buy from store but not online.
Good service pleasant efficient staff
always first class and helpful
Excellent thanks for everything
Everything but the navy and grey shirt arrived shortly after I placed the order. That shirt was back ordered and didn't ship until early January 2017. However, the order never arrived!!! I contacted Charles Tyrwhitt twice and was sent a replacement. Their delivery company, Hermes, leaves a lot to be desired! The shipment which did arrive was via Parcel Force.
Very good, exactly as expected
Very helpful lady on the phone, sorted out my returns and re-order , many thanks
Good, no issues.... they do what they say...
Easy to order and was delivered very quickly
Excellent service, I would use this company again.
The thing I love about the CT shirts is that I can order a neck size and sleeve length which suits me
Refund was quite straight forward and no hassle,all as expected..
Excellent products at very good prices
As always, service was first rate
CT sell a good product at a competitive price I have always been satisfied with both the product and delivery.
No problem! Very efficient response