Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.
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Easy website to use, particularly if filtering by a range of criteria (fit, sleeve length etc).
I was not really helped when in the store. I asked for assistance with a particular shirt and the salesperson that was 'helping' me pretty much disregarded me when they didn't have what I was looking for.
Also, I was returning an item and had a promo code for shirts. I did not get the promo price but rather they charged me the same price I got when I first bought the original shirt. I didn't understand why this was and the person checking me out was not able to explain why.
Prompt delivery as usual.
Quick arrival of goods and excellent service would recommend
Very easy to use the web site. The goods arrived earlier than expected. I was kept informed by email all the time from when the goods were dispatched and when I should receive the parcel.
rapid and flexible delivery, which is great. Not that it really matters, but the delivery man from Hermes could have provided a smile.
very helpful assistant
Good delivery & good refunds
Never yet disappointed!
quick efficient and a good product
Always delighted with CT
I purchased some excellent shirts last october, great fabrics- colour, pattern and feel.
This time quite disappointing range, quite plain, limited. I still purchased 8 but had
to settle for second choice frankly. I would have purchased more as I vist the UK twice a year.
Staff were far more proactive last time.
good delivery time scale
10 out of 10
Yet again, an excellent shopping experience at Charles Tyrwhitt at Cheshire Oaks. This time we were served by Martin Jones, who embodies the "old fashioned" ethos of listening to the customer and making recommendations on what he has heard. Such service is why we continue to return to Charles Tyrwhitt - and also why we struggle to find elsewhere clothes or service that are comparable.
Really good customer service and excellent products and fit
Service as usual excellent.
Excellent service as always bougut 4 shirts but the colour and size I needed for a wedding was only available from the warehouse they ordered it on Saturday called me on Monday to confirm it was being dispatched and it arrived tuesday. Thanks20-Apr-2014Very good service feel staff in store Glasgow went out of their way to get me what I was looking for.
Vey polite and efficient service ---- such a delight in today's service area which some firms leave a lot to be desired
Great service good range of products
Great product & arrived super quick. Also a good price (it was on offer!)
Like the fit and non-iron materials in the shirts.
CT gives a first rate service. I have never needed to or had the desire to complain. It all flows pretty good to me.