We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
brilliant on phone or online
Hermes consistently failed to deliver the order so that there was a week between confirmation of dispatch and the order arriving,
Service is always excellent and this time was no different. Charles Tyrwhitt is a company you can rely on.
Supply and delivery tooks many weeks witghout advance notice of potential delays at time of purchase.
Told that it would be a few weeks as out of stock and came when they said
Always good quality
Always good value
Great after sales experience
Arrived earlier than expected.
As good as ever
I had a wonderful experiance in the canary wharf store.
staff were very helpful28-Jul-2015they have some really well designed clothing
Good quality products, slow service in the Holborn store.
First class service, quick delivery.
delivery was prompt however the no iron shirt definitely needs to be ironed
First class product and delivery speed as usual.
Payment taken from PayPal account BUT order not completed by you. Then eventually a week later a flippant email saying how "delighted" you were to confirm that order was made!
as usual excellent service and delivery.
Excellent Products and Excellent Service, both online and in store.
The shop was well stocked with great quality products and I found just what I was looking for
I ended up telephoning an order as I wanted to have a delay in the delivery - found the staff very helpful.
Delivered before expected great speedy service over delivered thank you
very pleased with fast delivery service.
Arrived very quickly excellent service
would be MUCH better with a lot less emails from you.
originally reported out of stock then eventually despatched 3 weeks earlier than led to expect whilst away from home