We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
The last time i used the shop the service it was Excellent this is the reason we went back to the shop .This time the service it was not Excellent .The staff need to spend more time with the customers and not serve 3 customers the same time .Also i was dissapointed that i could not use a voucher you have sent to me since i join your website.
I do not see the point sending those vouchers.
Enjoyed good service and skilled employees!
Always easy to deal with and the site is well organised
as always prompt and good quality
Products are superb value and well made.
fast efficient service
Shirts should be pre shrunk
Long term customer - always first lass service
Great service, good price. Haven't worn the shirts yet but they will shortly be put to a stern test in the heat and humidity of Asia Pacific
Quick delivery and very nicely packaged.
Ordered shirts and they arrived in a couple of days. Great service.
I go to London at least 3 to 4 times a year and I find that I can get the fashion I want.
Going into your shop at Jermyn Street earlier this year I bought 4 shirts for £100.
I find these shirts excellent quality and what a choice - so many different styles to choose from and the service I was given in the shop was second to non, the staff know by just looking at you your size and sleeve length.
Very professional very courteous and a delight to talk to in general.
So prompt with your delivery to me.
Always a pleasure dealing with your call centre
Easy ordering and prompt delivery
Great product, but the lines and wait time at the register was too long.
As below, excellent!
Excellent service goods delivered within 3 days of ordering including over the weekend
Very quick delivery. Excellent service. A delight to deal with.
great socks great price thanks
Usual excellent service
Great shirts - husband loves the fit and I love the almost completely non-ironing that is needed. I have had to return 1 shirt that was ill fitting but with no questions (and no cost to me) they are replacing the said shirt. Excellent customer service and company to deal with.