We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Great offers, always quick delivery
Very friendly helpful staff
I have been a customer for over 20 years and always received excellent service
Always good service. Nice to talk to a real person on the phone without a long wait. Had some problems getting a lost parcel resent but possibly partly the problem with courier not just Charles Tyrwhitt. All items are the usual CT high quality and the size and fit does not change, so you can almost guarantee they will fit when they arrive.
The service was excellent from the moment we entered the shop.
The assistant was courteous and polite, and went that extra step to ensure we were happy and satisfied with our purchase.
First class service.
Exactly as advertised
The gentleman (I think his name is Ricardo) who helped me was very helpful and polite and friendly. He also dressed well with the merchandise of the shop - an excellent representation of the brand. I ended up buying 4 shirts because of him.
Excellent service and products
The service from the guys in the branch could not of been better. My trousers needed altering and these were sent off in the morning. Terry called at 1420 to say there were ready. I popped in and tried them on but unfortunately they were too short. I was leaving at 16:00 to head for the airport but the guys rose to the challenge and got them sorted out by 15:15! I popped in again, tried then on and they were perfect.
I can honestly say this was the best customer experience I've had. Well done to the team - you were exceptional.
Always excellent service and information about delivery times. Would always recommend Charles Tyrwhitt.
The sales lady who is marrying a policeman was excellent (Jermyn street store) was really helpful.
Very quick delivery
Lovely welcome and efficient assistance finding correct size/arm length, etc
fast and accurate
Very good and quality service.
Speedy quality service
The website is easy to use, the goods come quickly and they are well packaged.
Always good value shirts!
The size of item I ordered was too small, I returned it and on receipt was promptly given a refund.
Service was very good (excellent). Only marked down as didn't have the item I wanted, in the size I really needed, in stock; had to buy slightly different size.
Prompt and efficient as usual