We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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products rather expensive without the many, many discounts that you have.
Fantastic selection of quality productsall reasonably priced.
Fantastic company! Quality clothing and excellent prices
The service is very prompt and staff could'nt be more helpful.
Overall service poor because of bad sizing options.
Fast & efficient
Had some trouble ordering online so had to use the telephone ordering system. All OK after that
The shirts are an excellent fit.
Delivery is the same.
Extremely helpful sales assistant at the Manchester store who went to a lot of trouble to source the items I wanted. Thank you so much
Great service. Professional and friendly
I'll let you know if and when I receive my orders. Nothing so far. Something seriously wrong somewhere - perhaps ask Hermes.
As usual, prompt delivery with pre-paid return label if needed. Excellent service as usual.
Really quick and reliable delivery service as usual!
Very good value. Very well motivated and attentive staff.
High quality product and very good staff who know what they are doing
As always a very quick slick service.
First class delivery and packaging
Served by Michael in the Holborn store who was reallly friendly and helpful.
Your service is great Hermes let you down every time with poor customer service and delivery
My sales associate was helpful, knowledgeable, polite and efficient.11-Dec-2016Great value & good service.
I have been a loyal customer for many years now. Last week we were Christmas shopping in Leeds and visited the store in the Trinity Centre. We chose a shirt for my Father in Law which we were happy with at £35 and thought he would also be pleased with. Upon returning home I found that I had been sent the latest Charles Tyrwhitt catalogue, I was really annoyed to see the same shirt (same product code) for £19.95, a huge £15 difference. Whilst I appreciate there are more overheads associated with retail it is still the same Company and I am the same customer. I would have let this go and put it down to experience but then I was sent this email requesting my feedback so here it is and I look forward to a reply!
Difficulty using voucher code on website