We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Nothing too much trouble, fast service
Quick service (paid for next day). Surprising and disappointing that returns are not free (unless 1st order), unusual when most online clothes are normally returned postage paid. No shop nearby to return to for free.
Fast, helpful efficient service.
Excellent as usual.
First class service
Received excellent advice from very helpful assistant
I had to give customer service a quick call because of difficulties when trying to use a voucher code online - they were able to sort me out quickly.
Superb shirt at an excellent price.
Efficient, friendly, responsive ... though very male-centric communication. I've only bought women's clothing but received emails about men's clothing. Not a problem ... but really suggest you target women separately as the quality and fit of the women's shirts is excellent (for me anyway!).
The assistance and advice was friendly and accurate - a good customer relationship and atmosphere exists at the Swindon Outlet
Quick accurate and efficient. Generally good quality products. Concerned that you might be removing or downplaying the higher quality shirts you used to offer - that would cause me to shop elsewhere.
I'm impressed by the efficient and smooth service.
Goods arrived speedily and in excellent condition
Arrived on time, more than happy with the Polo, Have ordered another Polo and a shirt.
Fast delivery, well packaged products.
splendid shirt, splendid price. Real value for money.
fantastic fabric with CTshirts u always get a better quality of shirts.
Great quality products
good service and value for money will recommend
Normal as one should expect
Fantastic service, so easy to order on-line, and the order arrives ahead of the scheduled time.