We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Having to pay for returns. Will never get to try something new again as not willing to pay for returns, very few other companies do!
Always very good
Service was excellent. Got myself measured in Regent Street as I passed the shop whilst in London, then orders online. Arrived the next day as requested.
Very good - as usual
My husband loves the beautiful shirts and pants and prices are very reasonable for the high quality and perfect cuts.
Always very pleased with the quality of service and product options. Shirts that fit, feel good and have good body length.
Cant use multiple offers so you think you get a discount and free delivery but you cant and you send through loads of junk leaflets to encourage you to make a purchase and then cant use then all :(
Can not fault the service - quick and efficient!
Price ok and delivered on schedule.
Easy from start to finish
Quick delivery and excellent customer service.
Fast, efficient and very professional.
Always excellent service from well spoken British staff23-May-2016Really good service really lovely shirts
Beautifully packed. Speedy delivery.
Charles Tyrwhitt understands the principle of caring for the customet
I recently had an issue with an ill fitting shirt, just a glitch in the manufacturing...
I couldn't believe how swiftly things were put right for me.
I have faith in this company and the excellent quality of the products they sell.
I've purchased 10 ladies shirts as they are so useful for all sorts of occasions.
I would have bought more, even doubling up on 1 or 2 of them but I can't always get my size... I can't praise this company enough, SO PLEASED TO HAVE FOUND THEM!
The first parcel got lost. I called the help line and immediately they sent me a replacement. The assistant on the phone was very polite and very efficient,
very helpful, fast delivery and great quality
Good response to my order. Arrived when they said it would.