We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Both on-line and recently in the shop on Regent Street, service is efficient while being friendly. It is a delight to shop here.
Speedy service, email and text communication. Items left were I specified - would be nice to be able to collect items from shops/pickup stores???
Excellent service as usual.
Horrendously poorly handled offer communication. Highly disingenuous, I believe that CT knew that they were essentially setting out to deceive with the wine offer in mid November. One more customer lost, well done.
Always prompt efficient service
Speedy delivery - my order arrived two days before the date given when I ordered.
Very prompt delivery
I was told that Customer Services would ring me back the day later and they still have not contacted me. I had already paid out £100 to Lewin's that day and I should have been entitled to £20 discount which I didn't receive , not being contacted only added to this.
Quick service. Order arrived within a couple of days.
Fantastic service quality items
VERY GOOD SERVICE
Prompt delivery and friendly telephone service.
great service very quick
The overall service was first class .
Generally very quick service and when problems arise they are resolved quickly with no arguement.
A payment problem was put right by return. Well done.
Speedy service and 6 bottles of wine to boot.
Initial delivery very prompt, Fit of shirt is excellent, however it is see through and not suitable , ease to return shirt via Hermes pick up very good as well Service would have been rated excellent but would have been done so without experience the returns procedure
Really good and fast delivery02-Dec-2016Excelkenth
Only 1 of the 6 shirts I wanted was in stock. I probably will not bother in future as I wasted a lot of time searching unsuccessfully for alternatives.
service and quality of all the shirts are exceptional