Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 317146 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
28 Hour(s) ago

Charcoal slim fit stretch cavalry twill chinos

  • Customer also reviewed:
  • Extra slim fit non-iron mini herringbone blue shirt
  • Extra slim fit non-iron poplin green and pink check shirt

Having to pay for returns. Will never get to try something new again as not willing to pay for returns, very few other companies do!

Read more

I’m sorry for any disappointment caused and we’re grateful for the feedback so thank you for getting in touch! The reason we don’t offer a returns service for ‘free’ as standard is that the cost of doing so has to be covered elsewhere and, more than likely, this leads to artificially increased item prices – unlike a lot of other companies, our preference is to be upfront regarding how our pricing works. With the above said though, exchange orders are sent without any additional postage costs to pay so you’ll only pay one lot of postage per order. In the meantime, we’ll take your comments into consideration and contacting us was the right thing to do.

28 Hour(s) ago

Red classic fit single pleat chinos

Always very good

No Comment
28 Hour(s) ago

Charcoal slim fit herringbone business jacket

  • Customer also reviewed:
  • Purple classic pheasant slim tie
  • Charcoal slim fit herringbone business suit trousers

Service was excellent. Got myself measured in Regent Street as I passed the shop whilst in London, then orders online. Arrived the next day as requested.

Read more
No Comment
28 Hour(s) ago

Classic fit sky chambray shirt

Very good - as usual

No Comment
28 Hour(s) ago

Navy slim fit flat front chinos

  • Customer also reviewed:
  • Extra slim fit cutaway collar non-iron mouline stripe pink shirt
  • Slim fit non-iron short sleeve dobby check pink shirt
  • etc.

My husband loves the beautiful shirts and pants and prices are very reasonable for the high quality and perfect cuts.

No Comment
28 Hour(s) ago

Classic fit navy and white birdseye polo

  • Customer also reviewed:
  • Classic fit white and sky birdseye polo

Always very pleased with the quality of service and product options. Shirts that fit, feel good and have good body length.

No Comment
28 Hour(s) ago

Classic fit non-iron grid check pink short sleeve shirt

  • Customer also reviewed:
  • Classic fit non-iron short sleeve dobby check pink shirt
  • Classic fit non-iron short sleeve dobby check navy shirt
  • etc.

Cant use multiple offers so you think you get a discount and free delivery but you cant and you send through loads of junk leaflets to encourage you to make a purchase and then cant use then all :(

No Comment
28 Hour(s) ago

Slim fit chambray petrol blue shirt

Can not fault the service - quick and efficient!

No Comment
28 Hour(s) ago

Extra slim fit non-iron poplin white shirt

Price ok and delivered on schedule.

Read more
No Comment
28 Hour(s) ago

Red slim fit flat front chinos

Very prompt

No Comment
28 Hour(s) ago

Classic fit non-iron twill white shirt

  • Customer also reviewed:
  • Classic fit non-iron Prince of Wales blue and gold shirt
  • Classic fit non-iron twill stripe white and sky shirt
  • etc.

Easy from start to finish

No Comment
28 Hour(s) ago

Women's semi-fitted cotton textured white shirt

Quick delivery and excellent customer service.

No Comment
28 Hour(s) ago

Classic fit non-iron poplin multi check blue shirt

Fast, efficient and very professional.

No Comment
28 Hour(s) ago

Classic fit non-iron short sleeve dobby check pink shirt

Great service

No Comment
28 Hour(s) ago

Classic fit non-iron poplin multi check blue shirt

Latest

Always excellent service from well spoken British staff


23-May-2016
Really good service really lovely shirts

Read more

We work hard to provide a high standard of service alongside top quality products so I’m delighted to receive your feedback and know you feel things are being done right!

29 Hour(s) ago

Women's semi-fitted cotton butterfly print poplin shirt

Beautifully packed. Speedy delivery.

No Comment
29 Hour(s) ago

Classic fit raised stripe navy shirt

Excellent service.

No Comment
29 Hour(s) ago

Slim fit non-iron royal Panama blue shirt

Charles Tyrwhitt understands the principle of caring for the customet

No Comment
29 Hour(s) ago

Women's semi-fitted cotton chambray light blue shirt

I recently had an issue with an ill fitting shirt, just a glitch in the manufacturing...
I couldn't believe how swiftly things were put right for me.
I have faith in this company and the excellent quality of the products they sell.
I've purchased 10 ladies shirts as they are so useful for all sorts of occasions.
I would have bought more, even doubling up on 1 or 2 of them but I can't always get my size... I can't praise this company enough, SO PLEASED TO HAVE FOUND THEM!

Read more
No Comment
29 Hour(s) ago

Slim fit non-iron poplin pink and sky check shirt

  • Customer also reviewed:
  • Slim fit chambray pink shirt

Great experience

No Comment
30 Hour(s) ago

Women's navy jersey wrap top

The first parcel got lost. I called the help line and immediately they sent me a replacement. The assistant on the phone was very polite and very efficient,

No Comment
31 Hour(s) ago

Extra slim fit non-iron poplin yellow and sky check shirt

Excellent

No Comment
31 Hour(s) ago

Classic fit white washed Oxford shirt

  • Customer also reviewed:
  • Classic fit overcheck melange navy and grey shirt
  • Classic fit non-iron twill grey shirt
  • etc.

perfect

No Comment
32 Hour(s) ago

Extra slim fit semi-cutaway collar business casual denim blue shirt

very helpful, fast delivery and great quality

No Comment
33 Hour(s) ago

Classic fit semi-cutaway collar business casual denim blue shirt

  • Customer also reviewed:
  • Classic fit printed geometric sky shirt

Good response to my order. Arrived when they said it would.

No Comment