Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 314473 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
01-May

Slim fit semi-cutaway collar Regency weave white shirt

Excellent quality product and straight forward purchasing.

No Comment
01-May

Slim fit grandad collar white shirt

Very efficient and prompt delivery

No Comment
01-May

Women's semi-fitted cotton chambray light blue shirt

  • Customer also reviewed:
  • Women's semi-fitted pretty floral print navy and white shirt
  • Women's semi-fitted geometric floral print grey shirt

Fast service.

No Comment
01-May

Navy Ledbury wing tip Derby shoes

  • Customer also reviewed:
  • Tan slim fit flat front non-iron chinos
  • Marine blue slim fit flat front non-iron chinos

Excellent service as usual

No Comment
01-May

Classic fit raised stripe sky shirt

  • Customer also reviewed:
  • Classic fit Egyptian cotton Prince of Wales pink and blue shirt
  • Classic fit non-iron Prince of Wales check pink and blue shirt

Fast, efficient- just fabulous!!!!

No Comment
01-May

Classic fit non-iron Prince of Wales blue and gold shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin stripe blue and white shirt
  • Slim fit non-iron Prince of Wales yellow and royal blue shirt
  • etc.

Clear website, fast trouble free delivery - will be using them again.

No Comment
01-May

Ink blue classic fit sharkskin business suit jacket

  • Customer also reviewed:
  • Slim fit blue and white check washed Oxford shirt
  • Ink classic fit sharkskin business suit trousers

very professional and slick

No Comment
01-May

Classic fit non-iron multi check green shirt

very prompt and efficient service

No Comment
01-May

Slim fit end-on-end pink shirt

The courier just left the shirt outside my front door ignoring the instructions to leave it in the designated safe place, the tracking details said it had been left where requested..

Read more

Thank you for getting in touch with us directly and please accept my apologies also for the manner in which your order was delivered! The postage charge paid on the order has already been refunded and, in the meantime, I can assure you that this occurrence isn’t typical of the delivery method used – the incident has been raised with the couriers for discussion and so the relevant training is provided to prevent similar incidents.

01-May

Chalk classic fit flat front chinos

  • Customer also reviewed:
  • Classic fit Prince of Wales blue shirt
  • Pink and Blue silk classic spot tie

Had to chase up my separated order

No Comment
01-May

Slim fit non-iron Prince of Wales yellow and royal blue shirt

  • Customer also reviewed:
  • Slim fit Egyptian cotton Jermyn St check blue and yellow shirt
  • Slim fit non-iron Prince of Wales blue and gold shirt

Very good

No Comment
01-May

Charcoal cotton cashmere v-neck jumper

  • Customer also reviewed:
  • Slim fit Egyptian cotton Jermyn St check red and blue shirt

Charles Tyrwhitt have always provided excellent service.

No Comment
01-May

Slim fit non-iron gingham purple edged short sleeve shirt

  • Customer also reviewed:
  • Slim fit non-iron gingham blue edged short sleeve shirt
  • Women's semi-fitted non-iron brush strokes navy shirt

Good as usual

No Comment
01-May

Classic fit sky washed Oxford shirt

  • Customer also reviewed:
  • Classic fit blue stripe washed Oxford shirt

Excellent

No Comment
01-May

Slim fit non-iron gingham blue edged short sleeve shirt

Consistently good shirts and service , I am reluctant to buy shirts from anyone else now .

No Comment
01-May

Classic fit Egyptian cotton cavalry twill blue shirt

  • Customer also reviewed:
  • Blue silk puppytooth classic pocket square
  • Classic fit end-on-end lilac shirt
  • etc.

Good and quick

No Comment
01-May

Women's semi-fitted cotton butterfly print poplin shirt

Very prompt service

No Comment
01-May

Classic fit red and grey check heather shirt

  • Customer also reviewed:
  • Slim fit gingham blue and grey melange shirt

Good, but I resent having to pay postage to return items, which other online retailers like M&S allow free of charge.

Read more

It’s a shame the shirt had to be returned but sending it back was absolutely the right thing to do so thank you for organising this already! The reason we don’t offer a returns service for ‘free’ as standard is that the cost of doing so has to be covered elsewhere and, more than likely, this leads to artificially increased item prices – unlike a lot of other companies, our preference is to be upfront regarding how our pricing works. Your comments will be taken on board though and, in the meantime, we recently introduced a service whereby our courier can collect items that are being returned for a fixed price of £2.80.

01-May

Classic fit sky washed Oxford shirt

  • Customer also reviewed:
  • Classic fit white washed Oxford shirt
  • Classic fit blue washed Oxford shirt

Good

Read more
No Comment
01-May

Slim fit non-iron twill white shirt

  • Customer also reviewed:
  • Sky and white silk classic Oxford spot tie

Fast efficient service from ordering to delivery

No Comment
01-May

Classic fit green washed Oxford shirt

  • Customer also reviewed:
  • Classic fit blue and grey striped pique polo

Very quick to return order.

No Comment
01-May

Slim fit blue and grey striped pique polo

  • Customer also reviewed:
  • Women's semi-fitted cotton chambray light blue shirt
  • Slim fit wine and grey striped pique polo

First class service

No Comment
01-May

Slim fit non-iron Prince of Wales blue and gold shirt

  • Customer also reviewed:
  • Navy and green silk classic spot tie
  • Slim fit cutaway collar Egyptian cotton poplin white shirt
  • etc.

Excellent products. Prompt and efficient service.

No Comment
01-May

Navy extra slim fit flat front non-iron chinos

  • Customer also reviewed:
  • Airforce blue extra slim fit flat front non-iron chinos
  • Black extra slim fit flat front non-iron chinos

Great value

No Comment
01-May

Women's coral and white breton stripe jersey top

  • Customer also reviewed:
  • Women's coral shell printed jersey wrap top

Prompt delivery , well packaged , very easy ordering process

No Comment