Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Happy with the quality and items supplied and they fit well, sizes are accurate, well for me anyway.
Good quality and service. Wide selection to choose from.
very pleased with service
Service and Quality of Products are really very good.
Its great value for money- will buy more shirts from Charles Tyrwhitt.
always good service, delivery very quick. Shame you do not put shirts in a box any longer
The whole order was of excellent quality, excellent value and as described and depicted on the website. The swift delivery, tracking and notification service was beyond expectation. Thanks for an excellent service.
Somewhat disappointed in having to pay the postage for a returned item. This is not the case with other mail order companies.
A cut above the rest, whether dealing on the phone or in store
Prompt - Excellent
Very fast delivery. 24 hour customer service at hand for help.
First class service as usual
I ordered on Saturday afternoon. Got a call from the store on Monday 8am that my order was ready for collection!
As with all my experiences with CT, top-rate service
Efficient and swift
Fast delivery..arrived a little sooner than expected..
The ties I purchased were of very good quality. I bought another one I wasn't too sure about but thought is give it a go. I returned it part of their 'no quibble' policy with no problem. What I really like is unlike a well known department store you get an email saying your items have been received, and also an email to say the refund had been processed saving you the need to chase.
The only thing is I didn't or CT don't give prepaid returns labels....that would make it perfect.
I recently had a security scare with my card and I was worried about using a new company on line. Your service was very fast and reliable and I feel confident about ordering again in the future.
Fantastic as always
A few days slower in delivering my tie than anticipated - an email or sms update would have been appreciated. Otherwise a very good sale with £10 Camra discount valid on top.
Website can be a bit cluncky = back and forward to basket sometimes seems to need a refresh of filter criteria
other than that pretty darn good overall.
Quick & efficient.
Speedy response from ordering to receipt with info re delivery being supplied.
Always surprises me how quick delivery is. Easy web site.
As always, excellent service. Speedy returns for unwanted items (bad fit) and excellent quality products.
Fast and accurate
Great service and helpful customer care department.
I had made an error on my sleeve length order of two shirts which I then offered to pay for alteration. Instead, CT replaced both shirts even though both worn once, and the replacements arrived in less than a week. Very, very pleased.
Fantastic service, returns were sorted very quickly and e-mails were sent to confirm exactly what was going on
Prompt efficient service
Fast, efficient and provides top range garments
Delivered on time and very easy to track,well done
Goods arrived on time
Excellent service with very fast delivery
Prompt and well packed
As always a good service
Fast and efficient with superb tracking
Good at taking my money but a bit slow refunding it!
Came before stated day of delivery. Well done!!
Easy to order on line, good return policy if required
Amazing service , excellent quality. Will use again.
Came when expected, no complaints
Very good delivery service and follow-up.
All the items have been bought for an upcoming birthday so prompt delivery appreciated.