Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 241986 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
2 Minute(s) ago

Berry stripe non iron slim fit shirt

  • Customer also reviewed:
  • Navy bengal slim fit washed Oxford shirt

Prompt delivery and great customer service!

No Comment
4 Minute(s) ago

Off white non iron classic fit shirt

  • Customer also reviewed:
  • Indigo heather classic fit shirt
  • Denim blue washed Oxford classic fit shirt
  • etc.

Variety is important to me and the selection is very good.

No Comment
4 Minute(s) ago

Pink rich twill Prince of Wales check classic fit shirt

Easy to order and Excellent delivery

No Comment
9 Minute(s) ago

Sky bengal stripe extra slim fit shirt

Fantastic offer, quick service - slightly confusing website. Better filtering system on searching and browsing - e.g. by size - would be helpful.

No Comment
10 Minute(s) ago

Indigo heather classic fit shirt

  • Customer also reviewed:
  • Navy & red overcheck heather classic fit shirt
  • Red puppytooth classic fit shirt
  • etc.

As expected!

No Comment
26 Minute(s) ago

Blue and white border stripe classic fit shirt

Excellent service thanks.

No Comment
31 Minute(s) ago

Goodricke blue multi stripe business casual classic fit shirt

  • Customer also reviewed:
  • Blue puppytooth business casual classic fit shirt

Prompt service and excellent quality shirts

No Comment
37 Minute(s) ago

Green satin stripe slim fit shirt

  • Customer also reviewed:
  • Orange royal Panama non-iron classic fit shirt

Service was excellent. Ordering was straight forward and delivery on time.

No Comment
41 Minute(s) ago

White royal Panama non-iron classic fit shirt

Brilliant service. I ordered single instead of double cuffs and an exchange was made very promptly without any problems.

No Comment
43 Minute(s) ago

White twill non-iron slim fit shirt

  • Customer also reviewed:
  • Gold and blue classic spot woven tie

Great service! Many thanks!

No Comment
56 Minute(s) ago

Blue stripe non iron classic fit shirt

  • Customer also reviewed:
  • Navy silk cufflinks
  • Woven green pindot tie

Efficient service and excellent value - just a pity to be bombarded by so many different CT offers in the same few weeks.

No Comment
59 Minute(s) ago

Pink imperial twist non-iron slim fit shirt

  • Customer also reviewed:
  • Purple imperial twist non-iron slim fit shirt
  • Grey marl and mustard long sleeve classic fit pique polo

First class service
Right price

No Comment
1 Hour(s) ago

Orange plain cotton rib sock

  • Customer also reviewed:
  • Purple plain cotton rib sock
  • Yellow plain cotton rib sock
  • etc.

The carrier left the goods in the open,depite the package stating they should be left in the Greenhouse. The package was wet.

No Comment
1 Hour(s) ago

Maroon washed Oxford classic fit shirt

  • Customer also reviewed:
  • Green washed Oxford classic fit shirt
  • Denim blue washed Oxford classic fit shirt
  • etc.

Excellent service when ordering over the phone or via internet.

No Comment
1 Hour(s) ago

Navy marl shawl collar cable cardigan

Very professional

No Comment
1 Hour(s) ago

Maroon washed Oxford classic fit shirt

  • Customer also reviewed:
  • Navy & red overcheck heather classic fit shirt

Good

No Comment
2 Hour(s) ago

Woven lemon links tie

  • Customer also reviewed:
  • Woven blue chevron tie

Easy to order and delivered as outlined.

No Comment
2 Hour(s) ago

Maroon washed Oxford classic fit shirt

  • Customer also reviewed:
  • Blue washed Oxford classic fit shirt
  • Grey non iron classic fit shirt
  • etc.

good

No Comment
2 Hour(s) ago

Black cotton 3 pack socks

I knew when package was sent out

No Comment
3 Hour(s) ago

Sky gingham check non-iron slim fit shirt

  • Customer also reviewed:
  • Denim blue slim fit washed Oxford shirt
  • Navy & berry tattersall check slim fit washed Oxford shirt
  • etc.

Speedy delivery; shirts well packaged

No Comment
3 Hour(s) ago

Light navy and sea blue stripe slim fit pique polo

great service delivered quick and good website.

No Comment
3 Hour(s) ago

Grey shawl collar cardigan

I am however disappointed with the delivery as the package was left outside in heavy rain. There was no need for this as the porch door was open giving access to a dry place and also to the bell as we were at home. Fortunately the packaging kept the item dry.

No Comment
3 Hour(s) ago

Plum stretch shirt

Easy buying experience, fast receipt of shirt - what's not to love!?

No Comment
3 Hour(s) ago

White Egyptian cotton twill slim fit shirt

good quick service

No Comment
3 Hour(s) ago

Blue royal Panama non-iron slim fit shirt

  • Customer also reviewed:
  • Reversible black/brown belt
  • Woven royal puppytooth tie
  • etc.

Excellent material, value and packaging. However, the order almost became a disaster as Charles Tyrwhitt was let down by their courier Hermes who completely ignoring the clearly printed label carrying visible instructions to place the parcel in a designated safe place, and left the parcel on a step exposed to pouring rain. Only the excellent waterproof packaging of the shirts prevented a possible disaster. Give HERMES a rocket!

Read more
No Comment
3 Hour(s) ago

Indigo heather extra slim fit shirt

Good service. Prompt delivery

No Comment
3 Hour(s) ago

Red and blue large check country check classic fit shirt

The order took longer than expected following e-mails warning of its arrival

No Comment
4 Hour(s) ago

White and blue large check classic fit shirt

easy to use and efficient

No Comment
4 Hour(s) ago

Navy washed Oxford classic fit shirt

  • Customer also reviewed:
  • Green and navy gingham short sleeve washed favourite classic fit shirt
  • Green multi check short sleeve washed favourite classic fit shirt
  • etc.

Delivered quickly and correctly

No Comment
4 Hour(s) ago

Navy cotton cashmere zip neck jumper

Excellent

No Comment
4 Hour(s) ago

Green, navy and chestnut grid check county check classic fit shirt

A great company to do business with. I have been buying shirts from them for some years now and their service is second to none. Their promotional and sales literature is a pleasure to peruse and fosters a sense of community among CT shoppers.

Read more
No Comment
4 Hour(s) ago

Maroon washed Oxford classic fit shirt

  • Customer also reviewed:
  • Navy washed Oxford classic fit shirt
  • Navy & red classic fit tartan check shirt
  • etc.

No problems

No Comment
4 Hour(s) ago

Woven Prince of Wales magenta check tie

Good...Nothing wrong so nothing bad to say

No Comment
5 Hour(s) ago

Charcoal short sleeve classic fit pique polo

  • Customer also reviewed:
  • Navy short sleeve pique polo
  • Salmon short sleeve pique polo

Ordering was simple. Goods arrived promptly.

No Comment
5 Hour(s) ago

Navy & red overcheck heather classic fit shirt

  • Customer also reviewed:
  • Denim blue washed Oxford classic fit shirt

Always very prompt service.

No Comment
5 Hour(s) ago

Navy & red classic fit tartan check shirt

The website is ultra efficient and easy to navigate and the packing and courier delivery service is excellent - thank you!

No Comment
5 Hour(s) ago

Navy washed Oxford classic fit shirt

  • Customer also reviewed:
  • Pink and navy gingham short sleeve washed favourite classic fit shirt
  • Red and white check business casual classic fit shirt
  • etc.

Good product excellant prices

No Comment
5 Hour(s) ago

Dark navy Made in England travel mac

  • Customer also reviewed:
  • Small multi grid check non-iron extra slim fit shirt
  • Navy & red overcheck heather slim fit shirt
  • etc.

Great online service, quick delivery

No Comment
5 Hour(s) ago

White business casual slim fit shirt

  • Customer also reviewed:
  • Blue and grey multi check business casual classic fit shirt
  • Woven slim brown and sky spot tie

Prompt service and a very helpful member of staff when I telephoned regarding a return.

No Comment
5 Hour(s) ago

White washed Oxford classic fit shirt

  • Customer also reviewed:
  • Sky washed Oxford classic fit shirt
  • Pink washed Oxford classic fit shirt

A good service easy to order, delivered quickly and in good order. Well done!

No Comment
5 Hour(s) ago

Mid blue Spencer birdseye classic fit business suit jacket

  • Customer also reviewed:
  • Mid blue Spencer birdseye classic fit business suit trousers
  • Grey Apsley sharkskin classic fit business suit jacket
  • etc.

Very pleased , excellent service

No Comment
6 Hour(s) ago

Corn cord classic fit trousers

  • Customer also reviewed:
  • Green cord classic fit trousers
  • Navy and white stripe braces
  • etc.

Good and reliable service with competitive prices - many thanks.

No Comment
6 Hour(s) ago

Woven autumn wool check tie

  • Customer also reviewed:
  • Woven plain baby pink tie

Easy, trouble free and prompt service.

No Comment
6 Hour(s) ago

Black Arlington full brogue shoes

Excellent service.

No Comment
6 Hour(s) ago

Navy & red overcheck heather slim fit shirt

  • Customer also reviewed:
  • Dark teal merino crew neck slim fit jumper

Well presented catalogue and very prompt service

No Comment
6 Hour(s) ago

White Egyptian cotton twill classic fit shirt

  • Customer also reviewed:
  • Sky twill puppytooth non-iron classic fit shirt

website not great. shorts quality not great.

Read more

I’m sorry to learn of the problems encountered when ordering online but we appreciate the feedback – thank you for taking the time to get in touch regarding this! We never compromise when it comes to quality and the material used for our shirts is no exception so I’m disappointed yours aren’t quite working out for you but we appreciated the feedback and we’d absolutely welcome you to send them back for an exchange or full refund to be issued.

6 Hour(s) ago

Navy & red classic fit tartan check shirt

  • Customer also reviewed:
  • Grey & navy overcheck heather classic fit shirt
  • Blue stripe non iron classic fit shirt
  • etc.

Most impressed with all aspects of website, ordering, packaging and delivery service.

Read more
No Comment
6 Hour(s) ago

Purple puppytooth check extra slim fit shirt

Painless to order, was able to apply a discount code and CT also honoured a £5 Amazon voucher promotion they had the time. Only downside was the slight delay in delivery (took 5 working days).

Read more
No Comment
6 Hour(s) ago

Navy gingham check non-iron short sleeve slim fit shirt

Top quality service from a great company!

No Comment
6 Hour(s) ago

Navy soft jersey shirt

  • Customer also reviewed:
  • Pink twill puppytooth non iron shirt
  • Magenta stretch shirt
  • etc.

Rapid delivery, goods as expected

No Comment