Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 242610 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
1 Hour(s) ago

White royal Panama non-iron classic fit shirt

  • Customer also reviewed:
  • Woven royal puppytooth tie

Overall service was good shirts arrived on the day they said it would. Only complaint I have is that I ordered 5 shirts with normal cuffs and I get 4 with and 1 with cuffs that require cuff links . Can't be that difficult can it?

No Comment
1 Hour(s) ago

Easy-iron white poplin classic fit shirt

Swift accurate service

No Comment
2 Hour(s) ago

Blue and navy gingham long sleeve washed favourite classic fit shirt

On time delivery. Good packaging

No Comment
2 Hour(s) ago

Blue and gold Prince of Wales check non-iron classic fit shirt

  • Customer also reviewed:
  • Blue royal Panama non-iron classic fit shirt

Excellent service. Delivered very quickly. When I phoned with a query I was treated with courtesy and reassurance. I am very pleased with the service.

Read more
No Comment
3 Hour(s) ago

Navy & blue gingham washed Oxford classic fit shirt

  • Customer also reviewed:
  • Raspberry gingham check non-iron classic fit shirt
  • White pinpoint non-iron button down classic fit shirt
  • etc.

Excellent quality and speedy delivery.

No Comment
3 Hour(s) ago

White washed Oxford extra slim fit shirt

  • Customer also reviewed:
  • Pink extra slim fit washed Oxford shirt

Superb

No Comment
5 Hour(s) ago

Sky slim fit washed Oxford shirt

  • Customer also reviewed:
  • White regency weave slim fit shirt

Excellent very fast and effective service.

No Comment
5 Hour(s) ago

Pink washed Oxford classic fit shirt

Prompt service

No Comment
6 Hour(s) ago

Navy gilet

Delivered on time and well packaged

No Comment
6 Hour(s) ago

Black Compton brogue monk shoes

Dispatched promptly and arrived quickly. Online purchase was easy, follow-up comms were good.

No Comment
7 Hour(s) ago

Multi check country twill classic fit shirt

very fast and efficient service

No Comment
7 Hour(s) ago

Navy & red slim fit tartan check shirt

  • Customer also reviewed:
  • Multi gingham country twill slim fit shirt
  • Navy check country twill slim fit shirt
  • etc.

Very quick ackowledgement of order and dispatch with a result shirts arrived very promptly.

No Comment
8 Hour(s) ago

Red puppytooth slim fit shirt

  • Customer also reviewed:
  • White satin stripe slim fit shirt
  • Blue royal Panama non-iron slim fit shirt
  • etc.

The delivery service was poor compared with other on line providers who can text you before hand and give you a delivery time frame of an hour. I received a text that the items were being delivered after the delivery person made a unsuccessful delivery the first time and after a successful delivery the second time.

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No Comment
8 Hour(s) ago

Navy Italian wool cashmere slim fit overcoat

I have received an excellent service ever since I started purchasing shirts, ties etc. from Charles Tyrwhitt a few years ago.

No Comment
8 Hour(s) ago

Blue single breasted slim fit raincoat

good service. it is annoying that if you want an exchange in a hurry you have to re-order and pay postage again. however, i did get it refunded this time although they told me not to expect it every time.

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No Comment
8 Hour(s) ago

Brown Lansdowne work trainers

shoes arrived within a couple of days

No Comment
8 Hour(s) ago

Salmon short sleeve pique polo

Everything worked as it was supposed to - easy to order, delivered on time - absolutely no issues with the overall service. Very pleased.

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No Comment
9 Hour(s) ago

Multi gingham non iron slim fit shirt

  • Customer also reviewed:
  • Indigo heather slim fit shirt
  • Grey & navy overcheck heather slim fit shirt
  • etc.

Prompt, efficient and reliable service, delivering quality products.

No Comment
10 Hour(s) ago

Olive cord classic fit trousers

  • Customer also reviewed:
  • Burgundy moleskin classic fit 5 pocket trousers
  • Brown leather weave belt
  • etc.

Extremely courteous, good e-mail communications, fast delivery.

No Comment
10 Hour(s) ago

Charcoal long sleeve classic fit pique polo

It was unfortunate that the first attempt at delivery failed as the package went missing however, once reported, the replacement was provided quickly via free next day delivery.

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No Comment
10 Hour(s) ago

Charcoal classic fit covert coat

prompt delivery

No Comment
11 Hour(s) ago

Navy non iron classic fit shirt

  • Customer also reviewed:
  • Navy long sleeve classic fit pique polo

fast delivery

No Comment
11 Hour(s) ago

Multi cotton 3 pack socks

easy to order and good variety of products

No Comment
11 Hour(s) ago

Charcoal classic fit covert coat

Most prompt.

No Comment
11 Hour(s) ago

Navy & red classic fit tartan check shirt

Excellent

No Comment
11 Hour(s) ago

Pink silk road end on end slim fit shirt

I have never had a bad experience with CT. Consistently excellent customer focus and vfm products.

No Comment
11 Hour(s) ago

Sky Prince of Wales check classic fit shirt

Arrived promtly

No Comment
12 Hour(s) ago

Enamel navy round starburst cufflinks

  • Customer also reviewed:
  • Enamel black oval filagree cufflinks
  • Woven plain black tie

the service was first class

No Comment
12 Hour(s) ago

Sky silk road end on end classic fit shirt

  • Customer also reviewed:
  • Sky twill puppytooth non-iron classic fit shirt
  • Sky bengal non-iron classic fit shirt

From ordering to delivery the service has been as excellent as I have always found it to be.

No Comment
12 Hour(s) ago

White herringbone slim fit shirt

  • Customer also reviewed:
  • White satin stripe slim fit shirt

Good

No Comment
12 Hour(s) ago

Dark grey cotton 3 pack socks

I was promised a Amazon voucher of £5 after I placed the order from Charles Tyrwhitt, but I have never receive the voucher. Not happy.

No Comment
12 Hour(s) ago

Green hairline stripe non-iron classic fit shirt

Good service, as ever

No Comment
12 Hour(s) ago

Grey Donegal Yorkshire tweed slim fit jacket

The service provided by Charles Tyrwhitt, and their products, are both excellent. It is therefore a great shame that you entrust delivery to Hermes who are a complete shower and are many miles away from matching the "prestige purchasing experience" to which you aspire.

No Comment
13 Hour(s) ago

Royal twill grid check non-iron classic fit shirt

  • Customer also reviewed:
  • Sky twill stripe non-iron classic fit shirt

good website, easy to use; delivery prompt; product normal for Charles Tyrwhitt, ie very good. Summary, professional all the way; thank you

No Comment
13 Hour(s) ago

Navy single pleat weekend classic fit chinos

  • Customer also reviewed:
  • Stone single pleat weekend classic fit chinos
  • Navy reefer jacket

Good service as expected.

No Comment
13 Hour(s) ago

Sky twill stripe non-iron classic fit shirt

Had to pay for delivery, but I don't mind when the packaging is as good as this was. Fast delivery too!

No Comment
13 Hour(s) ago

Sky washed Oxford classic fit shirt

  • Customer also reviewed:
  • Denim blue washed Oxford classic fit shirt
  • Woven plain sky tie

Shirts and service are great but the delivery company is poor - abandoning my package of shirts behind some potted plants by the front door. Good job it didn't rain and someone didn't help themselves!

No Comment
13 Hour(s) ago

White poplin slim fit shirt

Quick service with information regarding delivery dates etc.

No Comment
13 Hour(s) ago

Berry regency weave slim fit shirt

Fantastic service

No Comment
13 Hour(s) ago

Bright multi grid check classic fit shirt

  • Customer also reviewed:
  • Berry and brown gingham check country check classic fit shirt
  • Pink and blue gingham check country check classic fit shirt
  • etc.

Charles Tyrwhitt UK lived up to their usual and expected standard of service. What more can one say than EXCELLENT as always!!

No Comment
13 Hour(s) ago

Sky gingham check short sleeve non-iron slim fit shirt

  • Customer also reviewed:
  • Green and navy gingham short sleeve washed favourite classic fit shirt
  • Blue and navy gingham short sleeve washed favourite classic fit shirt
  • etc.

Shirts arrived promptly and were well packaged

No Comment
14 Hour(s) ago

Blue with red end on end grid check non-iron classic fit shirt

Goods received promptly and well packed

No Comment
14 Hour(s) ago

Plum silk road gingham check slim fit shirt

  • Customer also reviewed:
  • Handmade grey wool classic stripe tie

As on the tin !

No Comment
14 Hour(s) ago

Navy & red overcheck heather classic fit shirt

  • Customer also reviewed:
  • Denim blue washed Oxford classic fit shirt
  • Reversible black/brown belt
  • etc.

Quick and efficient - and no quibbles on the very rare occasions when things don't go quite to plan

No Comment
14 Hour(s) ago

Indigo heather slim fit shirt

  • Customer also reviewed:
  • Cream silk road end on end slim fit shirt
  • Blue royal Panama non-iron slim fit shirt
  • etc.

It's all been said, it's excellent. Being first time I was unsure & called a couple of times.The staff couldn't have been more helpful, patient & pleasant.They even rang to follow up on the dot as promised to follow up on delivery.I wish I'd found them years ago.I will have no hesitation in recommending to friends & family.

Read more
No Comment
14 Hour(s) ago

Navy gingham check non-iron classic fit shirt

Excelleny

No Comment
15 Hour(s) ago

Olive Donegal crew neck jumper

  • Customer also reviewed:
  • Grey Donegal crew neck jumper

Prompt and efficient

No Comment
15 Hour(s) ago

Navy satin Prince of Wales check slim fit shirt

Excellent, very prompt service

No Comment
15 Hour(s) ago

Navy bengal non-iron slim fit shirt

  • Customer also reviewed:
  • Blue and gold Prince of Wales check non-iron slim fit shirt
  • Blue and gold royal Oxford check non-iron slim fit shirt
  • etc.

Great service, very quick delivery. Overall a great experience.

No Comment
15 Hour(s) ago

White twill non-iron classic fit shirt

  • Customer also reviewed:
  • Blue royal Panama non-iron classic fit shirt
  • Gold and blue classic spot woven tie

Stop forcing me to write a comment on the service and company. Will this do?

No Comment