We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Fine service with a fine product lines
excellent service- great communication
I ordered and paid for next day delivery and received item 2 days later.
Terrific. Delivered on time , great packaging.
Top quality shirts & great value for money
Always use CT, best around for the money
Ordered online. The website is easy to navigate and the shirt arrived within 2 days. Excellent!
Having had shirts from you before I wasn't disappointed with this one. They are good value and well made.
Very good service- website easy to use quick delivery.
The usual excellence
Asked to change collar size, which was agreed too, but original order arrived instead.
Web site could be easier, ie matching address
Excellent nothing to much trouble
Well fitting shoe with good heel and sole. Perfect!
The usual fast helpful service I have come to expect from Charles Tywhitt.
Service is always excellent
Great items, great value and fast delivery. Many thanks!
Order was dealt with promptly and efficiently.
Great service. Online delivery very quick and efficient.
As always great service great shirts great value
delivered quickly, able to track via dispatch notification.
Easy and quick
I made the wrong choices and Charles Tyrwhitt dealt with the return promptly without any quibble.
Excellent services, product and price. Where else can you purchase shirts that are almost made to measure for such a good price.
Arrived on time
Excellent service with no fuss.
Reliable and fast service
Always really good customer services, value for money is excellent. I am kept updated of delivery time and delivery date of items is always as promised on e-mails.
Lovely leather very comfortable and look lovely on my partner.
Very good information booklet for first-time customers. I'm very impressed by your shirts. Brass collar stays are a nice touch. Fit could be even slimmer. I think in terms of fit TML's Super-fitted and H&C's extra slim fit have got it quite right, though CT's material and finishing is superior.
Please could you cut down on the packaging? There is and overkill of plastic clips and bags and wraps - I think a tissue-wrapped shirt will be much nicer and better for the environment.
Refund dealt with well but should include a return postage label
Excellent ordering service and good,fast delivery. Ordering size chart easy to read and understand.
Fast, no problems at all.
Please, please, please stop using Hermes to deliver. They left blank cards on two occasions for non-delivery so I couldn't contact them to rearrange. When they finally did deliver the box was soaked in diesel fuel. Unfortunately this doesn't reflect well on your company reputation and would make me think twice before mail ordering again.
First time purchaser after being enticed by the £10 off voucher via Amazon. Great service from manging the order through to quick delivery and great packaging
Very prompt response to communications and quick resolutions to my requests to amend my order. Super fast delivery. Missing collar stiffener replaced without quibble.
Fast effective service........as usual!!
Very efficient online order and delivery
First class service with well made products quickly delivered.