Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 343661 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
1 Hour(s) ago

Classic fit sky blue plain washed Oxford shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin navy check shirt
  • Classic fit magenta stripe washed Oxford shirt
  • etc.

Good price, good fitting instructions and punctual delivery - thank you.

No Comment
1 Hour(s) ago

Indigo mouline cotton cashmere crew neck jumper

  • Customer also reviewed:
  • Classic fit berry check brushed dobby shirt

Good

No Comment
1 Hour(s) ago

Classic fit non-iron Bengal stripe red shirt

  • Customer also reviewed:
  • Classic fit Prince of Wales blue shirt
  • Classic fit two colour check blue shirt

good service and communication

No Comment
2 Hour(s) ago

Women's semi-fitted dark blue brushstroke print shirt

  • Customer also reviewed:
  • Women's semi-fitted non-iron feather print shirt

Very quick service

No Comment
4 Hour(s) ago

Slim fit non-iron poplin white shirt

  • Customer also reviewed:
  • Slim fit non-iron multi grid check shirt

Speedy delivery

No Comment
4 Hour(s) ago

Light green pique polo

  • Customer also reviewed:
  • Sky blue pique polo

Very prompt distribution

No Comment
4 Hour(s) ago

Classic fit luxury marcella white evening shirt

Good

No Comment
4 Hour(s) ago

Wine cotton cashmere zip neck jumper

  • Customer also reviewed:
  • Magenta silk plain classic tie
  • Navy and pink silk block stripe classic tie
  • etc.

always been happy with the service and quality of the products. Have got lots of them.

No Comment
4 Hour(s) ago

Extra slim fit non-iron royal Panama blue shirt

  • Customer also reviewed:
  • Extra slim fit non iron imperial weave white shirt
  • Extra slim fit non-iron puppytooth sky blue shirt

very quick response to my order. great product at a great price.

No Comment
4 Hour(s) ago

Classic fit Egyptian cotton cavalry twill blue shirt

  • Customer also reviewed:
  • Classic fit small gingham light pink shirt
  • Classic fit non-iron herringbone sky blue shirt

Poor packaging leaving Courier to sellotape the box containing three shirts resulting in two of the shirts being badly creased..

No Comment
4 Hour(s) ago

Slim fit non-iron poplin indigo stripe shirt

  • Customer also reviewed:
  • Slim fit blue washed Oxford shirt

Fast delivery... will definitely use again

No Comment
4 Hour(s) ago

Stone trench coat

See below

Read more
No Comment
4 Hour(s) ago

Classic fit camel cotton flannel jacket

My order arrived quickly and was well packaged so that it arrived in perfect condition. Overall, the entire process could not be faulted.

No Comment
5 Hour(s) ago

Classic fit non-iron twill grid check royal blue shirt

  • Customer also reviewed:
  • Classic fit non-iron Prince of Wales blue and gold shirt

Fantastic service & great quality products

No Comment
6 Hour(s) ago

Classic fit non-iron puppytooth royal blue shirt

  • Customer also reviewed:
  • Classic fit twill grid check sky blue shirt
  • Classic fit non-iron Prince of Wales check pink and blue shirt

Delivery was ideal but one of the shirts(twill grid blue) was slim fit despite being classic on package and it was classic fit I ordered. Have kept shirt to minimise hassle but was not what I ordered nor what package said

No Comment
8 Hour(s) ago

Women's semi-fitted sky leaf print shirt

  • Customer also reviewed:
  • Women's semi-fitted non-iron feather print shirt

Very prompt service, arrived before expected Date!

No Comment
8 Hour(s) ago

Classic fit non-iron twill white shirt

  • Customer also reviewed:
  • Classic fit non-iron twill grid check royal blue shirt

as normal never get any less

No Comment
8 Hour(s) ago

Slim fit semi-cutaway collar business casual textured white shirt

  • Customer also reviewed:
  • Slim fit cutaway collar non-iron poplin blue Winchester shirt
  • Slim fit cutaway collar non-iron bengal stripe navy Winchester shirt

quick and easy to order

No Comment
8 Hour(s) ago

Slim fit non iron imperial weave sky blue shirt

  • Customer also reviewed:
  • Slim fit non iron imperial weave lilac shirt
  • Slim fit non iron puppytooth light pink shirt
  • etc.

Excellent service and delivery

No Comment
8 Hour(s) ago

Slim fit chambray navy textured shirt

Great service! Rang the customer service team to ask a question and they were very helpful.

No Comment
9 Hour(s) ago

Classic fit button-down collar non-iron business casual royal blue check shirt

  • Customer also reviewed:
  • Classic fit semi-cutaway collar business casual blue and red spot print shirt
  • Classic fit semi-cutaway collar business casual white and blue diamond print shirt

Excellent service and very quick

No Comment
9 Hour(s) ago

Classic fit blue multi check washed Oxford shirt

  • Customer also reviewed:
  • Classic fit denim blue washed textured shirt
  • Classic fit non-iron windowpane check sky blue shirt

Top notch

No Comment
9 Hour(s) ago

Classic fit poplin short sleeve pink and green check shirt

  • Customer also reviewed:
  • Classic fit poplin short sleeve sky blue and red check shirt
  • Classic fit poplin short sleeve navy and yellow check shirt
  • etc.

Excellent service and quality as always.

No Comment
9 Hour(s) ago

Blue and sky stripe pique long sleeve polo

  • Customer also reviewed:
  • Classic fit blue washed Oxford shirt
  • Classic fit blue and green check washed Oxford shirt

Overall relationship of Web site & Delivery was excellent

No Comment
9 Hour(s) ago

Burgundy wool scarf

Quicker than promised!

No Comment
10 Hour(s) ago

Classic fit button-down collar non-iron business casual royal blue check shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin navy check shirt
  • Classic fit non-iron windowpane check sky blue shirt
  • etc.

Good quality material, inaccurate sizing.

Read more
No Comment
10 Hour(s) ago

Classic fit navy and berry check washed Oxford shirt

  • Customer also reviewed:
  • Classic fit blue washed Oxford shirt
  • Classic fit non-iron twill white shirt
  • etc.

quick delivery quality goods thank you

No Comment
10 Hour(s) ago

Camel classic fit single pleat chinos

  • Customer also reviewed:
  • Women's semi-fitted non-iron cotton spot printed royal blue shirt

As always, efficient, speedy, good quality products and a simple return system.

No Comment
10 Hour(s) ago

Classic fit non-iron twill sky blue shirt

  • Customer also reviewed:
  • Classic fit non-iron puppytooth sky blue shirt
  • Classic fit button-down collar non-iron business casual white shirt

Usual high standard

No Comment
11 Hour(s) ago

Classic fit poplin navy check shirt

  • Customer also reviewed:
  • Classic fit blue and pink check washed Oxford shirt
  • Classic fit blue multi check washed Oxford shirt

Very efficient and the delivery was faster then expected. No complaints whatsoever.

No Comment
11 Hour(s) ago

Mid blue merino wool v-neck jumper

  • Customer also reviewed:
  • Fuchsia merino wool v-neck jumper

First class service

No Comment
11 Hour(s) ago

Women's semi-fitted cotton broderie anglais white shirt

  • Customer also reviewed:
  • Women's semi-fitted non-iron sky blue striped shirt
  • Women's semi-fitted cotton pintuck white shirt

Very efficient and speedy delivery.

No Comment
11 Hour(s) ago

Classic fit poplin short sleeve navy and yellow check shirt

  • Customer also reviewed:
  • Classic fit poplin short sleeve sky blue and red check shirt
  • Classic fit poplin short sleeve pink and green check shirt
  • etc.

The service was good.

Read more
No Comment
11 Hour(s) ago

Slim fit navy and berry check washed Oxford shirt

  • Customer also reviewed:
  • Slim fit non-iron twill blue shirt
  • Slim fit poplin short sleeve navy and yellow check shirt

Fast efficient service great communication and excellent products

No Comment
11 Hour(s) ago

Classic fit green geometric print shirt

  • Customer also reviewed:
  • Classic fit denim blue washed textured shirt
  • Classic fit pink washed textured shirt

on line shopping easy

No Comment
11 Hour(s) ago

Slim fit denim blue washed textured shirt

  • Customer also reviewed:
  • Slim fit pink washed textured shirt
  • Slim fit non-iron Oxford chambray gingham blue shirt
  • etc.

Service excellent as always.

No Comment
11 Hour(s) ago

Mid blue merino wool v-neck jumper

  • Customer also reviewed:
  • Fuchsia merino wool v-neck jumper

CT were very responsive when I made my 2 telephone calls

Read more
No Comment
11 Hour(s) ago

Classic fit red and grey check heather shirt

Superb service.prompt delivery which is always on time.Would thoroughly recommend this company.

No Comment
12 Hour(s) ago

Navy flat front chino shorts

  • Customer also reviewed:
  • Red flat front chino shorts

Delivery was by 11th February. Did not arrive till Monday 13th February. Flew to Goa 13th of February without the shorts. Not good. Hermes was the courier. Any company using this courier are in for poor feedback as the courier cannot deliver on time. Will have to rethink purchases from Charles Tyrwhitt

Read more

We’re grateful to you for getting in touch with us directly regarding this and I’m very sorry also for the disappointment as well as inconvenience caused! Your experience isn’t typical of the delivery method used but we’ve arranged for your future purchases to be delivered via an alternative carrier accordingly. The postage charge paid on the purchase has also already been refunded back to you and the incident will be discussed with the couriers so training is provided for improvements to be made.

12 Hour(s) ago

Classic fit button down collar non-iron twill white shirt

  • Customer also reviewed:
  • Classic fit button-down collar non-iron business casual white shirt

Need to let me know when there aer offers on as huge savings

No Comment
12 Hour(s) ago

Women's semi-fitted cotton linen geometric print navy shirt

  • Customer also reviewed:
  • Women's semi-fitted cotton pintuck white shirt

Efficient courier. Parcel well wrapped. Goods as described. Perfect!

No Comment
12 Hour(s) ago

Slim fit non-iron twill light green shirt

  • Customer also reviewed:
  • Slim fit blue and pink check washed Oxford shirt
  • Slim fit non-iron poplin green and orange check shirt
  • etc.

Happy with the service

No Comment
12 Hour(s) ago

Camel slim fit flat front chinos

Online ordering is quick and easy however returns and refunds are not .I would only buy from the shop in future,

Read more

Thank you for speaking with us directly and thank you first of all for the feedback regarding ordering from us! Returns are as simple as posting items back with a completed returns form and the entire process from posting to the exchange or refund being issued takes no more than 14 calendar days. Your comments will be taken on board though and you’re welcome to return items purchased online or over the phone to one of our stores if preferred.

12 Hour(s) ago

Slim fit blue washed Oxford shirt

  • Customer also reviewed:
  • Classic fit sky blue plain washed Oxford shirt
  • Slim fit chambray navy textured shirt
  • etc.

Excellent product and service as usual.

No Comment
12 Hour(s) ago

Navy and green stripe pique long sleeve polo

  • Customer also reviewed:
  • Charcoal long sleeve pique polo

Very prompt delivery

No Comment
12 Hour(s) ago

Slim fit semi-cutaway collar business casual sky blue shirt

Came on time.

No Comment
12 Hour(s) ago

Classic fit green geometric print shirt

  • Customer also reviewed:
  • Classic fit non-iron gingham coral and blue shirt
  • Classic fit dobby blue and white check textured shirt

a good web site excellent service and the shirts are the best for the money on line

No Comment
13 Hour(s) ago

Purple silk classic plain tie

  • Customer also reviewed:
  • Classic fit non-iron twill mid blue shirt
  • Classic fit non-iron twill grey shirt
  • etc.

Not the first order and probably won't the last

No Comment
13 Hour(s) ago

Classic fit non-iron twill white shirt

  • Customer also reviewed:
  • Black silk classic puppytooth tie
  • Classic fit non-iron twill stripe white and sky blue shirt
  • etc.

Service was OK- delivery time was around a week (which is OK but slower than some services). Shirts were well packaged

No Comment
14 Hour(s) ago

Slim fit two colour check blue shirt

  • Customer also reviewed:
  • Slim fit small gingham sky blue shirt
  • Slim fit small gingham light pink shirt
  • etc.

Great selection, great quality, great offers, great value for money - Nothing to complain about!

No Comment