We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Excellent customer service , I had to contact them by phone to rearrange delivery date and were really helpful and delivered on the time and place requested
Fantastic customer service. Thank you.
Received on time and well packaged
Parcel secreted at wrong address even though I waited at home all day. Deliverer not contactable by Tyrwhitt to discover what driver had done. Replacement parcel arrived in poor condition after the error had been corrected. Need more reliable delivery services.
Great Online Service, excellent sizing guide,
There was a problem with the initial bill that took two phone calls to sort out, but otherwise it was the usual excellent service,
Easy to order, fast delivery....but please don't bombard me with emails and brochures through the post on an almost weekly basis !
The products were delivered on time as specified
Highly rated - very good service
Swift, efficient service.
The shirt was deliveried within a week and placed in a very nice box. Thank you!
Greater srevice and quick delivery
Service is always good, better when I can get free postage (£4.95 is still too much, no other company charges this)
As usual, excellent from popint of purchase to delivery
Excellent fit and perfect quality
Positive online ordering process and excellent delivery. Very professional.
Quick delivery, well packaged.
Very good service
Delivery on time (earlier than expected :D)
Easy to use web site.
Excellent, as always
Customer service was bad!
As always, fantastic service from the CTUK team
Great website, great selection
All products were excellent, Bit disappointed that I was charged for delivery with a reasonable sized order.
Really fast delivery and easy to do business
Excellent service, including a swift and easy returns process.
Excellent service and after sale support...as usual :)
Very good, order confirmed and dispatched as advised, all within a few days
Great service as always
Delivery service good but due to poor collar & shoulder fit (gaped and did not sit properly one side) the goods had to be returned. Disappointed with the return service from Hermes. Parcel left me on 28/4 and has still not reached you, according to their parcel tracking information! Have tried to make contact with Hermes this morning but not had much success.
Quick and accurate
the service was excellent, but the wrong product was sent on the original delivery. (the tag in the garment was incorrect) . The service for replace meant while excellent did mean phone calls and a trip to the post office for return. Hence good. Communication was excellent.
Excellent service as always. My only wish is that these short sleeve shirts were available all year!
Delivery arrived at the very last minute.
I have been buying shirts from CT for many years and have never been disappointed.
Great Company selling: stylish,quality clothes at reasonable prices
On time delivery
Shirts arrived quickly and product is top quality
Very good quality ties
quickly dispatched and arrived in excellent condition
Very good as ever.