We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Always happy - exactly why we repeat buy!
Excellent service and went the extra mile
go to company for all my tailoring
Always first class service.
Really fast delivery
A long time account holder I am always satisfied with the customer service and excellent service my son and son in law are regular customers they rate the 'work' shirts as excellent
Courteous and helpful
Very quick delivery service
professional and curteous
Excellent update on delivery
service was really good
No more and no less than the good standard I had expected.
excellent service as ever.
Swift and efficient service
Easy ordering, quick delicery
I was kept informed about the progress of my order and it arrived promptly.
Very prompt delivery
I ordered 4 styles of classic white shirts and I was pleased with all of them - the speed of service, considering I asked for pockets to be added, was exemplary. I have always been impressed with CT product and I believe I always will be.
Great Service and my order arrived on time and in good condition
Consistently satisfied with the level of service received
very prompt and efficient as usual. items arrived earlier than advised in keeping with previous orders. telephone query handled very politely.
fast effective delivery,
order delivered quickly and nicely packed.
Very quick delivery; within 48 hours of ordering.
The discount deals are misleading (to me anyway)
Excellent delivery timing and nice packaging
Cannot fault the service you have provided. Delivery was certainly within the time stated. Shirts are beautifully boxed.
On line oy phone orders all tops. Standard deli very always seems better than promised
spot on as usual01-Aug-2015spot on01-Aug-2015spot on
I am (was?) a loyal customer but the pain of getting my stuff was very high.
* Hermes are rubbish. Why try to deliver to an office at weekend or after 7.00? Why can't they account for an undelivered package.
* Charles Tyrwhitt call centre was staffed by very polite but ultimately ineffective people. Don't promise to ring back if you fail to do so. Took 4 or 5 calls to get them to send a repeat delivery.
Can't fault service. less than four days from order to receipt in well packaged parcel.
Nice website makes it easy to buy and has accurate pictures of the products.
Excellent online communication especially for returned items. The service was hassle free and efficient.
Good delivery service
So helpful and knowledgeable.
Thank you again
Fantastic quality ladies shirts - I have purchased 3 in the past 5 months and fantastic service.
Always very prompt and customer service is superb
Website was easy, delivery was quick
Very prompt and efficient.