Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 235571 Customer Reviews

  • Feefo member since
  • 18/02/2007
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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
3 Hour(s) ago

Yellow Donegal crew neck jumper

A very first rate service.

No Comment
4 Hour(s) ago

Black luxury calf wholecut shoes

On time and fast

No Comment
7 Hour(s) ago

Royal twill puppytooth non-iron slim fit shirt

  • Customer also reviewed:
  • Purple imperial twist non-iron slim fit shirt
  • Red bengal stripe soft touch classic fit shirt

Good

No Comment
7 Hour(s) ago

Lemon cotton cashmere zip neck jumper

  • Customer also reviewed:
  • Woven burgundy & white textured spot tie

quick and easy

No Comment
7 Hour(s) ago

Raspberry gingham non iron extra slim fit shirt

  • Customer also reviewed:
  • Brown Carlton Oxford shoes
  • Sky herringbone extra slim fit shirt
  • etc.

Order arrived amazingly fast

No Comment
8 Hour(s) ago

White and sky twill stripe non-iron slim fit shirt

  • Customer also reviewed:
  • Lilac twill puppytooth non-iron slim fit shirt
  • White imperial twist non-iron slim fit shirt
  • etc.

Shirts were a great price and were delivered promptly. Website was easy to use and the guidance provided was spot on. The shirts are a pleasure to wear - much better than anything I could have got in local shops.

No Comment
8 Hour(s) ago

Enamel navy round starburst cufflinks

The company provide an excellent service. Staff respond to queries with speed and efficiency and are keen to help the customer and deal with problems effectively.

No Comment
8 Hour(s) ago

Blue textured stripe slim fit shirt

  • Customer also reviewed:
  • White and sky twill stripe non-iron slim fit shirt
  • Grey bengal stripe non-iron slim fit shirt
  • etc.

Delivery arrived quickly.

No Comment
10 Hour(s) ago

Pink silk road end on end extra slim fit shirt

  • Customer also reviewed:
  • Coral bengal stripe non-iron slim fit shirt
  • Sky herringbone extra slim fit shirt
  • etc.

sadasd

No Comment
10 Hour(s) ago

Marine blue slim fit weekend chinos

  • Customer also reviewed:
  • Salmon weekend slim fit chinos
  • Meadow green non-iron extra slim fit chinos
  • etc.

most of the items have not been delivered yet

No Comment
12 Hour(s) ago

Red and white check business casual classic fit shirt

Very fast delivery

No Comment
13 Hour(s) ago

Black Alnwick Derby shoes on rubber sole

Quick, polite and helpful

No Comment
13 Hour(s) ago

Light yellow textured twill non-iron classic fit shirt

  • Customer also reviewed:
  • Pink textured twill non-iron classic fit shirt
  • Green textured twill non-iron classic fit shirt
  • etc.

Okay - so I forgot it was Bank Holiday weekend, when I ordered the shirts on the Satrurday - but they were here Tuesday morning. Great comms, great service, great products

Read more
No Comment
15 Hour(s) ago

Pink and blue two colour grid check non-iron slim fit shirt

  • Customer also reviewed:
  • Blue multi gingham business casual classic fit shirt

Good accurate communication

No Comment
15 Hour(s) ago

Navy & red overcheck heather classic fit shirt

  • Customer also reviewed:
  • Red puppytooth classic fit shirt
  • Multi check country twill classic fit shirt
  • etc.

The quality, value and delivery service is very good.

No Comment
15 Hour(s) ago

Navy weekend slim fit chinos

Quick delivery and well packaged. Open carefully as you can use same packaging for returns

No Comment
16 Hour(s) ago

Navy & berry tattersall extra slim fit washed Oxford shirt

  • Customer also reviewed:
  • Black & white Burlington birdseye slim fit travel suit trousers
  • White Egyptian cotton twill slim fit shirt
  • etc.

excellent service as always

No Comment
16 Hour(s) ago

Marcella bib front wing collar evening slim fit shirt

Excellent as always

No Comment
16 Hour(s) ago

Blue hairline stripe non-iron classic fit shirt

  • Customer also reviewed:
  • Grey royal Panama non-iron classic fit shirt
  • Easy-iron pink poplin classic fit shirt

Charles Tyrwhitt fans for many years but this time they excelled themselves. remendous value and speedy delivery.

No Comment
17 Hour(s) ago

Maroon washed Oxford slim fit shirt

  • Customer also reviewed:
  • Blue slim fit tartan check shirt
  • Multi gingham country twill slim fit shirt
  • etc.

very good service

No Comment
17 Hour(s) ago

Multi check country twill classic fit shirt

  • Customer also reviewed:
  • Marine blue printed Morris Minor classic fit shorts
  • Lemon signature polo
  • etc.

Package arrived in good order and right on time.

No Comment
17 Hour(s) ago

Blue and gold Prince of Wales check non-iron slim fit shirt

  • Customer also reviewed:
  • White poplin non-iron slim fit shirt
  • White twill non-iron extra slim fit classic collar shirt
  • etc.

Brilliant quality and excellent service Quick and efficient

No Comment
17 Hour(s) ago

Green Eaton brogue shoes

Within six days of order.

No Comment
17 Hour(s) ago

Grey marl, light navy and burgundy long sleeve classic fit pique polo

  • Customer also reviewed:
  • Light navy and burgundy long sleeve classic fit pique polo
  • Navy and lemon long sleeve classic fit pique polo

First class service.Excellent product range, superb user friendly website, and prompt delivery with the reassurance of a no quibble returns policy.The quality you would expect from a Bond St, retailer, but buying on line at M&S prices.

No Comment
17 Hour(s) ago

White washed Oxford classic fit shirt

  • Customer also reviewed:
  • Cedar shoe tree
  • Black Arthur calf leather wholecut shoes
  • etc.

Always good prompt service and excellent quality products. I certainly think twice before shopping elsewhere.

Read more
No Comment
17 Hour(s) ago

White twill non-iron cutaway slim fit shirt

  • Customer also reviewed:
  • Blue and red multi check non-iron cutaway slim fit shirt
  • Navy and white small check business casual slim fit shirt
  • etc.

First class as always

No Comment
18 Hour(s) ago

Pink imperial twist non-iron slim fit shirt

  • Customer also reviewed:
  • Purple imperial twist non-iron slim fit shirt
  • Woven blue & white textured spot tie
  • etc.

No Comment
18 Hour(s) ago

Maroon washed Oxford classic fit shirt

  • Customer also reviewed:
  • Grey & navy overcheck heather classic fit shirt
  • Navy bengal washed Oxford classic fit shirt
  • etc.

As ever, prompt and efficient.The whole experience with the company is excellent. The tone of every communication is very customer friendly and makes one feel valued.It is an enjoyable experience to buy from Charles Tyrwhitt.

No Comment
18 Hour(s) ago

Pink satin Prince of Wales check classic fit shirt

  • Customer also reviewed:
  • White twill non-iron classic fit shirt
  • Blue and gold Prince of Wales check non-iron classic fit shirt

Excellent Service! Placed an order online received a couple of days later.

No Comment
18 Hour(s) ago

Navy and white small check business casual slim fit shirt

excellent

No Comment
18 Hour(s) ago

Beige Harcourt suede desert boots

Excellent as always!

No Comment
18 Hour(s) ago

Rose gold six pence cufflinks

Very quick

No Comment
19 Hour(s) ago

Sky washed Oxford classic fit shirt

  • Customer also reviewed:
  • Denim blue washed Oxford classic fit shirt
  • Sky gingham check non-iron classic fit shirt
  • etc.

Easy to use website and the virtual fitting was very useful and proved (after the shirts were delivered) to be accurate

No Comment
19 Hour(s) ago

Navy & teal spot pure merino crew neck cardigan

  • Customer also reviewed:
  • Navy merino cardigan

Very satisfactory with speedy deliveries

No Comment
19 Hour(s) ago

Midnight blue silk road end on end classic fit shirt

  • Customer also reviewed:
  • Melbury sky twill non-iron classic fit shirt
  • Sky bengal non-iron classic fit shirt
  • etc.

I REALLY want to love your products. Getting extra sleeve length means that finally, after many years, I've found shirts that actually fit me. But unfortunately the fabric used on the one shirt, and a button popping off after wearing another for three occasions, makes me worried about trusting your product. Sorry.

Read more

Thank you for the feedback and it’s great to hear how well our shirts are working out for you in terms of the fit! I’m disappointed that the material used for one from this order isn’t to your liking though and I do apologise that a button has come loose from another – this really isn’t the norm of our products and we’ll use the feedback to improve accordingly. In the meantime, this is exactly one of the reasons why our returns guarantee is ‘no quibble’ and we’d therefore be glad for either or both shirts to be sent back so we can exchange them or issue a full refund.

19 Hour(s) ago

Pink dobby gingham check cutaway extra slim fit shirt

  • Customer also reviewed:
  • Green superfine check non-iron cutaway slim fit shirt
  • Blue and red check business casual extra slim fit shirt
  • etc.

Cotton on the non 'non-iron' shorts much nicer. Most people iron anyway surely? why so many shorts only available as non-iron.

No Comment
19 Hour(s) ago

Berry regency weave extra slim fit shirt

Excellent.

No Comment
19 Hour(s) ago

White and royal bold check business casual classic fit shirt

excellent service

No Comment
20 Hour(s) ago

Maroon washed Oxford slim fit shirt

  • Customer also reviewed:
  • Navy & red overcheck heather slim fit shirt
  • White slim fit washed Oxford shirt
  • etc.

Would love option to pick from stores

No Comment
20 Hour(s) ago

Blue non-iron twill semi-fitted shirt

  • Customer also reviewed:
  • Pink non-iron twill semi-fitted shirt
  • Purple non-iron twill semi-fitted shirt
  • etc.

Excellent communication

No Comment
20 Hour(s) ago

Green short sleeve classic fit pique polo

  • Customer also reviewed:
  • Charcoal short sleeve classic fit pique polo

Disappointed when I complained about black socks leaving 'bits ' all over the place at reply. Did put me off purchasing any other socks from you.

No Comment
20 Hour(s) ago

Blue stripe non iron slim fit shirt

  • Customer also reviewed:
  • White slim fit washed Oxford shirt
  • Navy & blue gingham slim fit washed Oxford shirt
  • etc.

Great, quick service

No Comment
20 Hour(s) ago

Pink silk road end on end extra slim fit shirt

  • Customer also reviewed:
  • White business casual extra slim fit shirt
  • White twill non-iron extra slim fit classic collar shirt
  • etc.

Good delivery and quality products.

No Comment
20 Hour(s) ago

Fawn classic fit covert coat

Efficient service.

No Comment
20 Hour(s) ago

Stone single pleat weekend classic fit chinos

Absolutely excellent service

No Comment
21 Hour(s) ago

Multi gingham country twill slim fit shirt

  • Customer also reviewed:
  • Brown multi check country twill slim fit shirt
  • Small multi grid check non-iron extra slim fit shirt
  • etc.

Really happy with my purchase, cut, value, quality and speed of delivery are all first class. Thankyou

No Comment
21 Hour(s) ago

White royal Panama non-iron classic fit shirt

Good Website, easy to use, great delivery service

No Comment
21 Hour(s) ago

Navy non-iron slim fit chinos

prompt and efficient

No Comment
21 Hour(s) ago

White business casual classic fit shirt

  • Customer also reviewed:
  • Navy business casual classic fit shirt

Excellent service especially as it was ordered just before a bank holiday weekend, the order arrived on the Tuesday morning!

No Comment
22 Hour(s) ago

Sky bengal stripe classic fit shirt

  • Customer also reviewed:
  • Royal bengal stripe classic fit shirt

Generally, their shirts are excellent -- these weren't.

Read more

It’s a real shame to learn that your shirts aren’t working out for you in terms of the fit but thank you for writing to us regarding this! The items offered during our sale periods are exactly the same as those that are sold throughout the season – at the end of a season we’re simply looking to sell out of the items that aren’t being made available again in the new ranges. We do however make changes within our ranges from time to time and over the years the fit of some our garments has changed but this is only ever done in an effort to improve and based on the requests received from our customers. The points you’ve raised will be taken on board by us for the future too therefore and, in the meantime, thank you for contacting us directly already to discuss returning the order accordingly.