Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 272412 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
23 Minute(s) ago

Navy peach end on end Classic fit shirt

  • Customer also reviewed:
  • Denim blue business casual semi cutaway Classic fit shirt
  • Blue circles texture business casual semi cutaway Classic fit shirt
  • etc.

I've been charged twice, took 20 mins on phone to get my money back. Disappointing for CT.

No Comment
24 Minute(s) ago

Salmon Slim Fit Pique Polo

always reliable

No Comment
27 Minute(s) ago

Marine blue flat front Extra Slim fit weekend chinos

  • Customer also reviewed:
  • Corn flat front Extra Slim fit weekend chinos

excellent service as usual

No Comment
33 Minute(s) ago

Burghley Handmade Blue and Green Grenadine Stripe Tie

Quick delivery

No Comment
34 Minute(s) ago

White and sky twill stripe non-iron Classic fit shirt

Good

No Comment
37 Minute(s) ago

Navy dobby check Classic fit shirt

Excellent, most helpful customer service.

No Comment
41 Minute(s) ago

Pink Washed Oxford Classic Fit

Prompt delivery

No Comment
51 Minute(s) ago

Essential plain green tie

  • Customer also reviewed:
  • Essential plain lemon tie

Service was excellent...no complaints

No Comment
53 Minute(s) ago

Brown Oakham slip on boat shoes

Good, but CT are now starting to 'hassle' with follow up emails - disguised to be helpful of course ! Unless they moderate this I will be ditching them.

No Comment
54 Minute(s) ago

White Ottoman Classic fit shirt

  • Customer also reviewed:
  • Yellow Ottoman Classic fit shirt

Quick processing and delivery, exactly as specified.

No Comment
1 Hour(s) ago

Multi gingham Slim fit shirt

The shirt was delivered on time as promised

No Comment
1 Hour(s) ago

Cream silk road end on end Extra Slim fit shirt

  • Customer also reviewed:
  • Sky soft touch bengal stripe Egyptian cotton semi cutaway Extra Slim fit shirt

I'd be keen to understand why I bought shirts that all were within the 4 shirts for £100 range. But was charged £116.85 for the four shirts I bought.

Read more
No Comment
1 Hour(s) ago

Black Arlington Full Brogue

Quick and quality service!

No Comment
1 Hour(s) ago

Essential plain green tie

  • Customer also reviewed:
  • Essential plain navy tie

Top service, fast and efficient as always.

No Comment
1 Hour(s) ago

Red marl cotton cashmere v neck jumper

  • Customer also reviewed:
  • Charcoal cotton cashmere tank jumper

No problems,very pleased with the service.

No Comment
1 Hour(s) ago

Navy and yellow multi check washed favourite Classic fit shirt

Splendid

No Comment
1 Hour(s) ago

Blue stripe seersucker Classic fit shirt

  • Customer also reviewed:
  • Pink stripe seersucker Classic fit shirt
  • Purple peach end on end Classic fit shirt
  • etc.

Excellent

No Comment
2 Hour(s) ago

Wine Non Iron Single Pleat Chino Classic Fit

As always I got quality at a very good price with easy ordering and quick delivery. Well done

No Comment
2 Hour(s) ago

Green Kensington check non-iron Classic fit shirt

  • Customer also reviewed:
  • Essential coral and sky spot tie

Great website, easy ordering, quick delivery - perfect!

No Comment
2 Hour(s) ago

Multi tattersall non-iron Slim fit shirt

First class service

No Comment
2 Hour(s) ago

White pinpoint Slim fit shirt

Quick and efficient

No Comment
2 Hour(s) ago

White and sky twill stripe non-iron Slim fit shirt

  • Customer also reviewed:
  • Royal twill puppytooth non-iron Slim fit shirt
  • Lilac twill puppytooth non-iron Slim fit shirt
  • etc.

If you are out at work during the day, consider buying from a different company. CT only give you the option to have the parcel delivered during the working day and leave the parcel somewhere at your own risk. The delivery driver didn't follow the delivery instructions I provided, so I spent a weekend thinking my parcel had been stolen before my neighbour found the parcel in their garden. Buying a quality product I would have expected a quality delivery service. Would have preferred to be able to collect from a Royal Mail sorting office at the weekend - and would have been willing to pay a little extra to do so.

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No Comment
2 Hour(s) ago

Black Arlington Full Brogue

Excellent service, great products, timely delivery.

No Comment
2 Hour(s) ago

Raspberry gingham check short sleeve non-iron Classic fit shirt

  • Customer also reviewed:
  • Navy gingham check short sleeve non-iron Classic fit shirt
  • Cobalt Brompton driving shoes
  • etc.

Service excellent as always.

No Comment
2 Hour(s) ago

Navy Short Sleeve Pique Polo

No issues with the service

No Comment
2 Hour(s) ago

Orange and blue grid check non-iron Slim fit short sleeve shirt

  • Customer also reviewed:
  • Navy and white stripe summer polo

very speedy service

No Comment
2 Hour(s) ago

Navy Short Sleeve Pique Polo

Very good indeed

No Comment
2 Hour(s) ago

Lemon and sky multi check Classic fit shirt

Don't like all the repeat emails referring to a special offer!

No Comment
2 Hour(s) ago

White satin stripe Classic fit shirt

First class service

No Comment
2 Hour(s) ago

Lilac twill puppytooth non-iron Extra Slim fit shirt

  • Customer also reviewed:
  • White royal Panama non-iron Extra Slim fit shirt
  • Navy bengal stripe non-iron Extra Slim fit shirt
  • etc.

Brilliant service - fast delivery. Products are very comfortable and look great.

No Comment
2 Hour(s) ago

White pintuck detail shirt

Excellent efficient service.

No Comment
2 Hour(s) ago

White and sky large spot soft jersey shirt

  • Customer also reviewed:
  • Essential lemon and sky spot tie
  • White and navy large spot print shirt

The website isn't always up to date with stock levels. Some items I have ordered have been indicated as in stock but then have not been and I have had to wait a month to get the item.
Not having free returns makes me very reluctant to use them again, especially as the sizing of the clothes is very variable. Many other places manage it.

Read more
No Comment
2 Hour(s) ago

Navy flat front Classic fit non-iron chinos

Very good...

No Comment
2 Hour(s) ago

White poplin non-iron Extra Slim fit shirt

Prompt & efficient service.

No Comment
2 Hour(s) ago

White satin stripe Classic fit shirt

I have used this company before and always get 1st class service

No Comment
3 Hour(s) ago

Yellow city gingham cutaway Slim fit shirt

  • Customer also reviewed:
  • Lemon short sleeve plain Classic fit essential piqué polo
  • Purple short sleeve Slim fit piqué polo
  • etc.

As always top quality service with a top quality product

No Comment
3 Hour(s) ago

Marcella bib front classic collar Classic fit evening shirt

  • Customer also reviewed:
  • Purple & Grey Fine Stripe Sock

A young lady helped me by phone and then I ordered on line. Think her name was Fahama, she comes from Bangladesh. I did phone back and left a message to say thank you

No Comment
3 Hour(s) ago

Sky twill puppytooth non-iron Slim fit shirt

  • Customer also reviewed:
  • Essential silver and sky spot tie
  • Classic gold lattice tie

We have been customers for many years and have never had a complaint the staff are always courteous and helpful also they recognise loyalty on a regular basis with money off vouchers couldn't fault anything .

Read more
No Comment
3 Hour(s) ago

Black ribbed cotton 3 pack socks

  • Customer also reviewed:
  • White poplin non-iron Classic fit shirt

Very good.

No Comment
3 Hour(s) ago

Lilac merino v neck jumper

  • Customer also reviewed:
  • Light pink merino v neck jumper

Great service and products at a reasonable price.

No Comment
3 Hour(s) ago

Green puppytooth business casual semi cutaway Classic fit shirt

impeccable service as usual. a pleasure to deal with.

No Comment
3 Hour(s) ago

Navy Slim fit 5 pocket trousers

Excellant sevice

No Comment
3 Hour(s) ago

Classic blue natte tie

  • Customer also reviewed:
  • Classic navy natte tie

Had a slight issue with the product supplied. Returned with no problems and a repacement given immediately. I have been dealing with this firm for almost 20 years and have always had excellent service.

No Comment
3 Hour(s) ago

Sky soft touch bengal stripe Egyptian cotton semi cutaway Classic fit shirt

Great service as always.

No Comment
3 Hour(s) ago

Lilac bengal stripe non-iron Classic fit short sleeve shirt

  • Customer also reviewed:
  • Sky Kensington check non-iron Classic fit short sleeve shirt
  • Green and blue grid check non-iron Classic fit short sleeve shirt
  • etc.

Excellent

No Comment
3 Hour(s) ago

White and sky pretty floral print shirt

One of the fastest services I deal with. Have been a customer for some years and have never been disappointed. Parcels arrive quickly, the contents are well packed and are true to the 'blurb' in terms of size and colour. And every so often there are great bargains!

Read more
No Comment
3 Hour(s) ago

Navy Short Sleeve Pique Polo

Excellent service.

No Comment
3 Hour(s) ago

Cream silk road end on end Classic fit shirt

The service and quality are excellent.
The only issue I have is that the item purchased was a birthday gift and the delivery packaging stated what the item was. Hence the surprise was spoilt. So just a suggestion to maybe have a 'tick box' if items purchased are gifts to prevent this. But an easy website and a lovely shirt. Thank you.

Read more
No Comment
3 Hour(s) ago

Navy Classic fit signature polo

  • Customer also reviewed:
  • Sky Classic fit signature polo
  • Deep red and white stripe summer polo

Delivered on the day it was promised

No Comment
3 Hour(s) ago

Pink bengal stripe non-iron shirt

Excellent with good communication

No Comment