We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Overall service was good shirts arrived on the day they said it would. Only complaint I have is that I ordered 5 shirts with normal cuffs and I get 4 with and 1 with cuffs that require cuff links . Can't be that difficult can it?
Swift accurate service
On time delivery. Good packaging
Excellent service. Delivered very quickly. When I phoned with a query I was treated with courtesy and reassurance. I am very pleased with the service.
Excellent quality and speedy delivery.
Excellent very fast and effective service.
Delivered on time and well packaged
Dispatched promptly and arrived quickly. Online purchase was easy, follow-up comms were good.
very fast and efficient service
Very quick ackowledgement of order and dispatch with a result shirts arrived very promptly.
The delivery service was poor compared with other on line providers who can text you before hand and give you a delivery time frame of an hour. I received a text that the items were being delivered after the delivery person made a unsuccessful delivery the first time and after a successful delivery the second time.
I have received an excellent service ever since I started purchasing shirts, ties etc. from Charles Tyrwhitt a few years ago.
good service. it is annoying that if you want an exchange in a hurry you have to re-order and pay postage again. however, i did get it refunded this time although they told me not to expect it every time.
shoes arrived within a couple of days
Everything worked as it was supposed to - easy to order, delivered on time - absolutely no issues with the overall service. Very pleased.
Prompt, efficient and reliable service, delivering quality products.
Extremely courteous, good e-mail communications, fast delivery.
It was unfortunate that the first attempt at delivery failed as the package went missing however, once reported, the replacement was provided quickly via free next day delivery.
easy to order and good variety of products
I have never had a bad experience with CT. Consistently excellent customer focus and vfm products.
the service was first class
From ordering to delivery the service has been as excellent as I have always found it to be.
I was promised a Amazon voucher of £5 after I placed the order from Charles Tyrwhitt, but I have never receive the voucher. Not happy.
Good service, as ever
The service provided by Charles Tyrwhitt, and their products, are both excellent. It is therefore a great shame that you entrust delivery to Hermes who are a complete shower and are many miles away from matching the "prestige purchasing experience" to which you aspire.
good website, easy to use; delivery prompt; product normal for Charles Tyrwhitt, ie very good. Summary, professional all the way; thank you
Good service as expected.
Had to pay for delivery, but I don't mind when the packaging is as good as this was. Fast delivery too!
Shirts and service are great but the delivery company is poor - abandoning my package of shirts behind some potted plants by the front door. Good job it didn't rain and someone didn't help themselves!
Quick service with information regarding delivery dates etc.
Charles Tyrwhitt UK lived up to their usual and expected standard of service. What more can one say than EXCELLENT as always!!
Shirts arrived promptly and were well packaged
Goods received promptly and well packed
As on the tin !
Quick and efficient - and no quibbles on the very rare occasions when things don't go quite to plan
It's all been said, it's excellent. Being first time I was unsure & called a couple of times.The staff couldn't have been more helpful, patient & pleasant.They even rang to follow up on the dot as promised to follow up on delivery.I wish I'd found them years ago.I will have no hesitation in recommending to friends & family.
Prompt and efficient
Excellent, very prompt service
Great service, very quick delivery. Overall a great experience.
Stop forcing me to write a comment on the service and company. Will this do?