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As professional as the quality of their shirts.
Like the products and the ordering is simple
Excellent and speedy service with no problems.
Fantastic shopping experience from computer order to delivery.
Overall very impressed by the quality and the service
Despite several phone calls it appears Hermes have let CT down and whilst you have refunded the postage, I do not believe that a quick solution to this problem was forthcoming that had the customers interests at heart. I requested that the order be cancelled, Hermes return the goods to CT and 2 pairs of boxer shorts be mailed/expressed to me as these were for my husband's birthday - this has now been done today, 11th March - not a happy customer to say the least. My experience with your competitors would not have let the situation get to this point.
Excellent service, very high quality product
First time customer and very impressed. Quality of service could not be better.
Excellent delivery and excellent products.
Great service as usual.
Simple ordering process and quicker than expected delivery, couldn't fault the service.
Excellent, detailed website, shirt sizing was totally perfect, delivry was super fast and perfectly packaged. There are companies out there that could learn a thing or two from ctshirts. Can't recommend them highly enough.
Delivery much quicker than advised.
I have used Charles Tyrwhitt for years. However, I have now used them via Quidco and they have declined a legitimate transaction for cashback. I won't be using them again and this has lost them a customer.
Kept me updated whilst I was awaiting delivery - my purchase arrived very quickly and was well-packaged.
Correct items delivered on time
Would have been excellent except that on 2 occasions the courier left the package outside even though it clearly stated that they should be left with any neighbour
Quick and efficient. I have ordered three shirts recently, each on separate occasions, it was due to the efficient way my orders were handled and the quality of the shirts that I returned and ordered again. I was also appreciative of the voucher with a covering letter, the tone of which made me feel my custom was valued. Many thanks for your attention to detail, both in your clothes and your service.
Kept very well informed of all details, everything happened as expected, very good service.
As promised, as usual !
OK. Return form not clear enough - what are the 'paid...' stickers for?
Very quick to dispatch and fast replacements
Was delivered quickly as stated
Excellent communication and super fast response times. Most impressed.
Easy to order and delivered when both items were available
Speedy delivery, no problems, great price in the sale!
Quick service, easy web page to use.
Professional and slick
Great prompt service
Goods arrived as specified> Service excellent
There is always an offer code if you search hard enough on the internet, it would be much easier if you simply gave the most cost effective code at the checkout
Nice Company to deal with and their products are of excellent quality. Keep you
well informed on delivery times.
Overall excellent, even in the rare event that something isn't quite right!
Super service, quick, easy and very efficient.
Excellent service as usual, really have the feeling that you are dealing with a company that are entirely straightforward and striving to deliver high customer satisfaction. The only small niggle is that we ordered 10 items and there were 4 deliveries. Was there a button to choose to wait slightly longer and have everything delivered together, if not perhaps there ought to be one?
Quick to ship. Website a little slow.
Always kept informed of order status - Delivery very good
No additional comment
Fast and efficient.
Advertised in catalogue but over three-week waiting time for delivery.
prompt - helpful on the phone - well-packaged and great value
Kept me informed of my orders progress and arrived exactly as iw as advised
Wonderful customer service.
Always deliver in a timely and efficient manner.
Online ordering was easy. Delivery was super fast and quality of shirts and tie is excellent.