We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
v gd service
Efficient, no problems, was confident in the service from start to end. Felt appreciated. Good value for money.
Delivery well within forecast time. See below for further comment.
Could not be bettered - excellent service & excellent company
fast delivery and a simple clear website
Very good though would prefer free returns
Excellent service & prompt dispatch
i was happy with the service provided. initially it too a while to receive my items because the courier came when i was not available, as soon as i contact Charles Tyrwhitt the were on it ASAP
Very prompt delivery and good website.
Kept well informed by email and with an extremely prompt delivery. Thank you.
My problem with Charles Tyrwhitt is that although the shirts when on offer are an excellent buy THey become expensive for me because of the high cost of sleeve shortening.Also many of the shirts I really like are not available for sleeve shortening.I would otherwise buy many more shirts.
Reasonably fast dispatch and delivery. However, not as fast as other but similar outlets.
There's no space for this but can you buy the brass shirt collar stiffeners separately? Mine keep getting lost in the washing machine.
First Class Goods, and an Excellent Service.
Excellent service and delivery arrangements superb. Shirts are a present for my son so sadly cannot realistically rate them except to say they have been excellent in the past.
Amazing service. Great presentation for product bought online. It is clear that every aspect of a customer's purchase is treated well and with style!
Reasonably fast dispatch and delivery, but not as fast as other similar outlets.
Charles Tyrwhitt always provide me with an excellent and speedy service
Perfect service and great products
I was generally very pleased with my order but have sent two items back, due to a wrong fit and a dislike of the colour. I was surprised to have to pay £14 postage to insure the items are covered for loss, when sending them back. The post office said that the prepayed postage sticker is insufficient!
Always very good.
I've both shopped in store and on-line and received excellent service from both.
Despite business growth and expansion, Charles Wheeler has maintained the personal touch. Great service, super products, best value I've seen. I'm sticking with them.
Excellent communication & fast dispatch/delivery.
On the whole ok, but please note the comments about the products. Perhaps this is the trade off with shopping on-line. Negates the convenience.
Can not fault your service, great comms, quick delivery, and refund no problem if needed,.
Delivered, as promised ,on time.
Your service cannot be faulted.
Fast and efficient
Website easy to use. Clear emails sent in a timely manner and the shirt I ordered arrived in good time.
absolutely excellent, a pity more companies do not reach this level of excellence. A pleasure to deal with.
Service was excellent.
I have used the Company for many years and the service has always been excellent and the delivery is now even faster than before.
Came quickly after order
Efficient as usual
Great service provided. Fast delivery and easy to order.
An extremely efficient, professional service
great service no hassle delivered quickly
Good delivery time.
Good quality products at competitive prices and deliveries arriving when stated
Fantastic, as always
1st class delivery
Service was prompt and efficient..
Very fast delivery
Superb, no problems, fast and efficient.
easy and accurate to use