We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Very efficient company.
Fairly quick delivery
Only the best
Great service with online backup, from a company that cares about its customers. Well done!
The products are eorth the price and good fitting. Nice item to have in your wardrobe
Good quality products deliverd efficiently
Excellent packaging and seedy service.
As one would expect the service I received was first rate.
Very prompt delivery as usual
Speedy service and shirts that are excellent value for money
Took a little longer for delivery as I added a pocket but well worth the extra time to get exactly what I wanted.
GREAT RANGE / GREAT SERVICE
as advertised. quick delivery. well packed
Makes you wonder what we did without the internet!
Excellent service and a great, easy website to navigate round.
Fast and keeps you updated.
as usual top site and service
very impressed with speed and delivery- goods are excellent quality and fantastic value - down side is that as a pensioner I won't be able to afford your shirts at "normal"prices - guess I'll have to wait for the sales.
Drop the delivery charge for U.K. Deliveries
Competitors are doing this
Don't send me a voucher with a free tie but force me to spend more than 50. I am more likely to go for it if you lower this figure to 30 for example
Superb customer service, making everything easy.
good, fast, good quality
Easy to order, kept informed of delivery date and time, arrived when expected. Usual high quality alterations and service
excellent delivery service
arrived on time as promised
Very good quality05-Oct-2015Service rating : Best service everProduct: Very good
easy to order and information about deleivery.
online order good lay out easy to find
Well-made, high quality products.
Prompt service. Quality goods.
The tracking information provided by your courier was a little misleading but otherwise the overall service was excellent
Quick and efficient service.
Fast service supplying very good quality clothing - I have many of your shirts. A very responsive and courteous individual on your phone lines too when I had a query, now resolved.
After receiving my order it became very obvious that what we Americans consider to be the "right size" is not the same in London. What arrived did not fit but problem was solved with a phone call and replacements ordered and shipped same day. I will say the quality of what was received was excellent.
ordered long sleeve polo shirt online. Received hermes tracker email, but goods not delivered - no progress on tracker from hermes pick up from you. Web chat with CT apologised, said would re-send. No confirmation only when chased up a second time. Was told on webchat would receive email confirmation of re-order - got text of webchat but no other confirmation of action taken until chased it. Received now Ok - but could be more joined up
You delivered at the time you said on purchase
Rapid and efficient
Great products - quick delivery
Everything done to the time promised.
Couldn't wish for better!
Arrived when expected. As usual a couple of days early.
i received the wrong order, the label on the parcel was addressed correctly but the goods inside the box for for someone else.
Speedy service and the shirts are great.
First-class. Prompt delivery.