We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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EXCELLENT SERVICE AND GOOD COMPANY TO DEAL WITH
Very quick delivery.
Very prompt delivery and excellent quality articles
All went completely smoothly
No problems thankyou
Swift and easy to use
Really very good
Mixed feelings. Returned purchase on this occasion (first time) which Customer Service dealt with quickly and efficiently, which I appreciated. However charging for delivery on orders over £100 is poor/parsimonious.
I can buy CT shirts of the peg and I know they'll fit and be of excellent quality. I particularly like the filter and search function of the website so I can go straight to clothes that I want. I've bought so many shirts from them that I might buy the same one again!! Keep up the great work
3 letter monogram missed off the 1st order but re-ordered & all good.
Great service as always.
All of the shirts I have bought are fantastic. Very well made and very nice to wear.
£100 for 4 shirts is good value for otherwise expensive shirts.
Quality products and great service
Your service was spot on as always
Great product at a great price. Rapid delivery
Best service of anywhere!
Arrived in good time.
What do I think? I think I'm happy to score the service but I resent being required to write a comment in six boxes as well. Is it just conceivable that this sort of nonsense from IT geeks actually prejudices customers against the retailer?
Great product, however if I pay for postage I expect it to arrive in the timescale given.
Free returns process is excellent if buying online
Fast and correct.
Goods arrived promptly.
Great service overall, simple and straighforward
The new suit is lovely-but I would like my money back on the duplicate suit which I have sent back to you-I only ordered twice because you didn't send me a confirmatory email after I ordered the 1st time. 2 people at Charles Tyrwhitt have assured me that I will be refunded. I look forward to receiving this refund soon.
Fast delivery, very well packed, and customer informed in advance.
Quick delivery, great sale price!
Excellent service. Purchases delivered in 36hrs.
Always great service and quality
First rate service
Thank you i am very satisfied with this product.
goods recieved in good time properly packed
Always quickly delivered
Always second to none - I wouldn't purchase quality shirts from anywhere else
very efficient online service
There was a minor fault with one of the items but it was replaced promptly and efficiently.
Perfect as always
The shirt was good but I had an issue with the price being different in different parts of the website. I have purchased from the 'normal' are only to notice afterwards that the same shirt was virtually half price in a 'sale' section. When I pointed this out they tried to save that the two shirts were of a different quality, which they are not! Not too bothered as the shirt is nice but feel that CT could have fessed up!
I ordered a shirt for my husband and got the wrong size! Thank you for a very easy, no quibble, returns process; he now has the correct size and loves it! We will definitely be repeat customers.
Excellent - they never let you down.
Great as always
Excellent super fast delivery
Paid for next day delivery but took 4 days to arrive. Suspect this had something to do with the bad weather, because never had problems in the past.