We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Ordered on line then realised I had made an error phoned next day & the gentleman was very understanding & made the changes, I revived within a few days the tracking service is excellent keep up your excellent service.
simple system for ordering
Superb service and products
As always the shirts were sent straight away And were received the next day
Web service simple to access and effective. Delivery information timely and exact.
The delivery agent could have left the package over the fence , but decided to leave a note , I ended up collecting it from their house ?
Very good product
Excellent shirts promptly dispatched and good price.
As stated. Received what I ordered. No complaints
Superb service from start to finish. An online orfering system that is easy and user friendly. Well done
No problem at all
Delivered on time.
Very consistent. I live in Ireland and get delivery to family in uk because of delivery cost to Ireland. Same delivery price to Ireland as uk would encourage me to buy more regularly.
Excellent quality everytime
Easy and reliable
Speedy delivery, excellent quality, no hassle returns.
delivers as promised , keeps you informed
Communication was good although dilivery arrived one day later than said on the email, order also took the full 7 days to arrive. Compared to other companies this is a slow process.
Excellent service, excellent quality.
The website is easy to use and the delivery was prompt
The products are all a bit expensive but are higher quality than high street brands so worth the extra
The rugby shirts arrived very quickly.
Prompt and effiiciient, excellent packaging
Excellent service and equally excellent quality garments - as usual.
I ordered the wrong length sleeve so had to return my shirts. The staff on the phone were excellent and I had no issues with returning the shirts and ordering more
Excellent service and speedy delivery
they were supposed to deliver in 5 working days while they took 5 working days jus for dispatching
Quick prompt service, well packaged
All three shirts ordered were dispatched together and arrived within two days.
Easy to order, goods arrived quickly and well packed
Very happy with my purchases!
I think the imagery could be a little better to illustrate the product.
Not received yet. Returned to courier a week ago as delivery instructions not followed by Hermes. No apparent way of contacting them to find out what has happened
fast and efficient
The product was even better than expected25-Oct-2016Service rating : When you know a good product you stick with it.Product: A very good shirt
The cardigans were sent promptly and nicely packaged.
CT pulled out all the stops to recover my order which I had incorrectly arranged to be sent to my old address. I was impressed with their service!
Goods beautifully packed and quickly delivered
Purchases and returns dealt with easily and quickly. Shirt products are great and the answer to a problem I have had all my adult life. I am 6ft5ins and have been unable until now to buy reasonably priced shirts that have tails long enough to stay tucked in to my waistband for longer than 10 minutes!!!!!
Said items would be delivered on 15th Oct - didn't arrive till 17th!