Charles Tyrwhitt UK Reviews

Consumer ratings of Charles Tyrwhitt UK

Feedback for www.ctshirts.co.uk has been compiled from 314831 Customer Reviews

  • Feefo member since
  • 18/02/2007
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.co.uk
6 Hour(s) ago

Slim fit semi-cutaway collar stretch white shirt

  • Customer also reviewed:
  • Khaki classic herringbone plain tie

Excellent customer service , I had to contact them by phone to rearrange delivery date and were really helpful and delivered on the time and place requested

No Comment
8 Hour(s) ago

Black and brown reversible belt

  • Customer also reviewed:
  • Women's semi-fitted cotton pintuck white shirt
  • Women's semi-fitted cotton poplin white and navy spot stripe shirt
  • etc.

Fantastic customer service. Thank you.

No Comment
9 Hour(s) ago

Classic fit semi-cutaway collar business casual dobby check navy shirt

  • Customer also reviewed:
  • Classic fit semi-cutaway collar business casual dobby check purple shirt
  • Classic fit stripe seersucker pink shirt

Great

No Comment
9 Hour(s) ago

Classic fit luxury marcella white evening shirt

Received on time and well packaged

No Comment
9 Hour(s) ago

Slim fit blue and pink striped pique polo

  • Customer also reviewed:
  • Classic fit non-iron twill white shirt
  • Navy and gold silk classic double striped tie

Great service.

No Comment
10 Hour(s) ago

Stone slim fit flat front non-iron chinos

Parcel secreted at wrong address even though I waited at home all day. Deliverer not contactable by Tyrwhitt to discover what driver had done. Replacement parcel arrived in poor condition after the error had been corrected. Need more reliable delivery services.

Read more
No Comment
10 Hour(s) ago

Classic fit navy multi check washed Oxford shirt

  • Customer also reviewed:
  • Slim fit non-iron sky check poplin shirt
  • Classic fit non-iron check poplin red shirt
  • etc.

Great Online Service, excellent sizing guide,

No Comment
10 Hour(s) ago

Slim fit Egyptian cotton cavalry twill white shirt

  • Customer also reviewed:
  • Navy multi spot socks
  • Blue checked socks
  • etc.

There was a problem with the initial bill that took two phone calls to sort out, but otherwise it was the usual excellent service,

No Comment
10 Hour(s) ago

Slim fit sky washed Oxford shirt

  • Customer also reviewed:
  • Slim fit Egyptian cotton poplin white shirt

Easy to order, fast delivery....but please don't bombard me with emails and brochures through the post on an almost weekly basis !

No Comment
11 Hour(s) ago

Women's semi-fitted cotton floral print sky and blue shirt

  • Customer also reviewed:
  • Women's navy and white shell printed jersey shirt

The products were delivered on time as specified

No Comment
12 Hour(s) ago

Slim fit raised stripe navy shirt

Highly rated - very good service

No Comment
12 Hour(s) ago

Women's semi-fitted spot print navy and white shirt

Swift, efficient service.

No Comment
13 Hour(s) ago

Women's semi-fitted cotton poplin pink multi watercolour shirt

The shirt was deliveried within a week and placed in a very nice box. Thank you!

Read more
No Comment
13 Hour(s) ago

Blue Grosvenor Derby shoes

  • Customer also reviewed:
  • Classic fit salmon pique polo

Efficient

No Comment
14 Hour(s) ago

Classic fit semi-cutaway collar Egyptian cotton bengal stripe sky shirt

  • Customer also reviewed:
  • Classic fit semi-cutaway collar Egyptian cotton bengal stripe yellow shirt

Greater srevice and quick delivery

No Comment
14 Hour(s) ago

Charcoal extra slim fit flat front chinos

  • Customer also reviewed:
  • Camel extra slim fit flat front chinos

Service is always good, better when I can get free postage (£4.95 is still too much, no other company charges this)

No Comment
14 Hour(s) ago

Women's coral shell printed jersey shirt

  • Customer also reviewed:
  • Women's semi-fitted cotton poplin pink multi watercolour shirt

As usual, excellent from popint of purchase to delivery

No Comment
14 Hour(s) ago

Slim fit non-iron sky check poplin shirt

  • Customer also reviewed:
  • Slim fit navy non-iron twill shirt
  • Slim fit non-iron poplin red check shirt
  • etc.

Excellent fit and perfect quality

No Comment
14 Hour(s) ago

Classic fit blue washed Oxford shirt

  • Customer also reviewed:
  • Classic fit non-iron short sleeve poplin check navy shirt

Positive online ordering process and excellent delivery. Very professional.

No Comment
14 Hour(s) ago

Tan classic fit flat front non-iron chinos

  • Customer also reviewed:
  • Grey classic fit flat front non-iron chinos

Quick delivery, well packaged.

No Comment
15 Hour(s) ago

Classic fit non-iron short sleeve bengal stripe sky shirt

  • Customer also reviewed:
  • Classic fit non-iron short sleeve multi check green shirt
  • Classic fit non-iron short sleeve multi grid check shirt
  • etc.

Very good service

No Comment
15 Hour(s) ago

Extra slim fit white and sky print shirt

Delivery on time (earlier than expected :D)

No Comment
16 Hour(s) ago

Classic fit non-iron short sleeve multi grid check shirt

  • Customer also reviewed:
  • Classic fit non-iron short sleeve multi check green shirt
  • Classic fit non-iron short sleeve dobby check pink shirt
  • etc.

Easy to use web site.

No Comment
17 Hour(s) ago

Pink herringbone socks

Excellent

No Comment
17 Hour(s) ago

Extra slim fit semi-cutaway collar stretch white shirt

Excellent, as always

No Comment
17 Hour(s) ago

Navy Lansdowne suede trainers

  • Customer also reviewed:
  • Black Lansdowne trainers
  • Slim fit blue and white check washed Oxford shirt
  • etc.

Customer service was bad!

No Comment
17 Hour(s) ago

Slim fit non-iron Prince of Wales lilac shirt

  • Customer also reviewed:
  • Slim fit non-iron Prince of Wales yellow and royal blue shirt
  • Slim fit non-iron Prince of Wales blue and green shirt
  • etc.

As always, fantastic service from the CTUK team

No Comment
17 Hour(s) ago

Navy slim fit twill business suit trousers

Great website, great selection

No Comment
17 Hour(s) ago

Royal blue slim fit twill business suit jacket

  • Customer also reviewed:
  • Royal blue slim fit twill business suit trousers
  • Dark blue stripe slim fit flannel business suit trousers
  • etc.

All products were excellent, Bit disappointed that I was charged for delivery with a reasonable sized order.

No Comment
19 Hour(s) ago

Navy and white silk classic double stripe tie

Really fast delivery and easy to do business

No Comment
19 Hour(s) ago

Classic fit navy and pink check washed Oxford shirt

  • Customer also reviewed:
  • Classic fit navy multi check washed Oxford shirt
  • Classic fit non-iron check poplin red shirt

First class

No Comment
19 Hour(s) ago

Slim fit navy linen jacket

  • Customer also reviewed:
  • Camel slim fit flat front chinos
  • Red slim fit flat front chinos

Excellent service, including a swift and easy returns process.

No Comment
19 Hour(s) ago

Classic fit navy waffle polo

  • Customer also reviewed:
  • Classic fit white Oxford polo

Excellent service and after sale support...as usual :)

No Comment
19 Hour(s) ago

Navy classic fit single pleat non-iron chinos

  • Customer also reviewed:
  • Airforce blue classic fit single pleat non-iron chinos
  • Classic fit blue and white striped pique polo
  • etc.

Very good, order confirmed and dispatched as advised, all within a few days

No Comment
20 Hour(s) ago

Slim fit blue and red check cotton linen shirt

  • Customer also reviewed:
  • Slim fit blue cotton linen shirt
  • Slim fit pink multi check cotton linen shirt
  • etc.

Great service as always

No Comment
20 Hour(s) ago

Classic fit non-iron short sleeve poplin check sky shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin check yellow and sky shirt

Delivery service good but due to poor collar & shoulder fit (gaped and did not sit properly one side) the goods had to be returned. Disappointed with the return service from Hermes. Parcel left me on 28/4 and has still not reached you, according to their parcel tracking information! Have tried to make contact with Hermes this morning but not had much success.

Read more

I’m disappointed the shirts didn’t work out better for you but we’re grateful to know the reasons why – thank you for getting in touch! Your experience isn’t typical of our shirts and the issues you’ve encountered will be taken on board accordingly. In the meantime, returning the order was absolutely the right thing to do and the Hermes service takes up to 5 working days so the order is due to reach us today at the latest.

20 Hour(s) ago

Women's semi-fitted cotton butterfly print poplin shirt

  • Customer also reviewed:
  • Women's coral and white breton stripe jersey top

Quick and accurate

No Comment
21 Hour(s) ago

Grey and navy luxury wool stripe tie

  • Customer also reviewed:
  • Women's navy multi leaf printed jersey wrap top
  • Pink and royal blue silk classic Fleur-de-Lys tie
  • etc.

the service was excellent, but the wrong product was sent on the original delivery. (the tag in the garment was incorrect) . The service for replace meant while excellent did mean phone calls and a trip to the post office for return. Hence good. Communication was excellent.

No Comment
21 Hour(s) ago

Classic fit non-iron short sleeve lilac shirt

  • Customer also reviewed:
  • Classic fit non-iron short sleeve dobby check navy shirt
  • Classic fit non-iron short sleeve multi check green shirt
  • etc.

Excellent service as always. My only wish is that these short sleeve shirts were available all year!

No Comment
21 Hour(s) ago

Navy and grey stripe crew neck merino jumper

Delivery arrived at the very last minute.

No Comment
21 Hour(s) ago

Charcoal classic fit flat front chinos

  • Customer also reviewed:
  • Silver grey classic fit flat front chinos
  • Classic fit sky washed Oxford shirt
  • etc.

I have been buying shirts from CT for many years and have never been disappointed.

No Comment
21 Hour(s) ago

Indigo slim fit cotton linen trousers

  • Customer also reviewed:
  • Olive slim fit cotton linen trousers

Great Company selling: stylish,quality clothes at reasonable prices

No Comment
22 Hour(s) ago

Slim fit non-iron twill purple shirt

  • Customer also reviewed:
  • Black wool rich 3 pack socks
  • Navy and royal blue ribbed 2 pack socks

..

No Comment
22 Hour(s) ago

Light brown classic fit flat front chinos

  • Customer also reviewed:
  • Stone classic fit single pleat chinos

On time delivery

No Comment
22 Hour(s) ago

Classic fit blue and grey striped pique polo

  • Customer also reviewed:
  • Classic fit wine and grey striped pique polo

Quick service

No Comment
22 Hour(s) ago

Classic fit green washed Oxford shirt

Brilliant overall

No Comment
22 Hour(s) ago

Classic fit non-iron micro spot lilac shirt

  • Customer also reviewed:
  • Classic fit non-iron micro spot white shirt
  • Classic fit non-iron micro spot pink shirt

Shirts arrived quickly and product is top quality

No Comment
22 Hour(s) ago

Pink and royal blue silk classic Fleur-de-Lys tie

  • Customer also reviewed:
  • Gold and blue silk classic spot slim tie

Very good quality ties

No Comment
23 Hour(s) ago

Navy merino wool v-neck jumper

  • Customer also reviewed:
  • Classic fit white short sleeve washed Oxford shirt
  • Women's semi-fitted cotton floral print sky and blue shirt

quickly dispatched and arrived in excellent condition

No Comment
23 Hour(s) ago

Slim fit blue stripe washed Oxford shirt

  • Customer also reviewed:
  • Slim fit raised stripe navy shirt

Very good as ever.

No Comment