We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Prompt delivery and great customer service!
Variety is important to me and the selection is very good.
Easy to order and Excellent delivery
Fantastic offer, quick service - slightly confusing website. Better filtering system on searching and browsing - e.g. by size - would be helpful.
Excellent service thanks.
Prompt service and excellent quality shirts
Service was excellent. Ordering was straight forward and delivery on time.
Brilliant service. I ordered single instead of double cuffs and an exchange was made very promptly without any problems.
Great service! Many thanks!
Efficient service and excellent value - just a pity to be bombarded by so many different CT offers in the same few weeks.
First class service
The carrier left the goods in the open,depite the package stating they should be left in the Greenhouse. The package was wet.
Excellent service when ordering over the phone or via internet.
Easy to order and delivered as outlined.
I knew when package was sent out
Speedy delivery; shirts well packaged
great service delivered quick and good website.
I am however disappointed with the delivery as the package was left outside in heavy rain. There was no need for this as the porch door was open giving access to a dry place and also to the bell as we were at home. Fortunately the packaging kept the item dry.
Easy buying experience, fast receipt of shirt - what's not to love!?
good quick service
Excellent material, value and packaging. However, the order almost became a disaster as Charles Tyrwhitt was let down by their courier Hermes who completely ignoring the clearly printed label carrying visible instructions to place the parcel in a designated safe place, and left the parcel on a step exposed to pouring rain. Only the excellent waterproof packaging of the shirts prevented a possible disaster. Give HERMES a rocket!
Good service. Prompt delivery
The order took longer than expected following e-mails warning of its arrival
easy to use and efficient
Delivered quickly and correctly
A great company to do business with. I have been buying shirts from them for some years now and their service is second to none. Their promotional and sales literature is a pleasure to peruse and fosters a sense of community among CT shoppers.
Good...Nothing wrong so nothing bad to say
Ordering was simple. Goods arrived promptly.
Always very prompt service.
The website is ultra efficient and easy to navigate and the packing and courier delivery service is excellent - thank you!
Good product excellant prices
Great online service, quick delivery
Prompt service and a very helpful member of staff when I telephoned regarding a return.
A good service easy to order, delivered quickly and in good order. Well done!
Very pleased , excellent service
Good and reliable service with competitive prices - many thanks.
Easy, trouble free and prompt service.
Well presented catalogue and very prompt service
website not great. shorts quality not great.
Most impressed with all aspects of website, ordering, packaging and delivery service.
Painless to order, was able to apply a discount code and CT also honoured a £5 Amazon voucher promotion they had the time. Only downside was the slight delay in delivery (took 5 working days).
Top quality service from a great company!
Rapid delivery, goods as expected