We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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SMOOTH SERVICE WITH NO HITCHES
Excellent service. I had a small problem with one shirt and it was replaced immediately. Really friendly and helpful staff.
Good service. Arrived a few days later than expected
Could not be faulted. Excellent service
delivery charge expensive
Excellent service, I always feel like a valued customer.
Product of excellent quality, sizing and fit consistent with both description and other products from your company, and overall very good value in comparison with competitors.
good quality as usual
As usual the service was very good. thanks
Very good service
Would have been excellent but didn't have another shirt in my size.
For some reason the website doesn't seem to work as well as it did! An order was placed - PayPal paid - and nothing happened. All the items still in my basket - nothing happened until I noticed that the delivery hadn't arrived..
And if you mistakenly place an order and use the wrong delivery address you can't change it even an instant later without laboriously talking to someone and cancelling the whole thing..
Lets go back to the good old days!
Great speedy service
Easy to order, fast delivery
Quick and easy
this time the voucher worked unlike previous encounters when attempts to buy have been thwarted and i have bought from hates and curtiss
Very easy to order and pay on line with excellent delivery. It came earlier than was suggested so a great bonus.
Very easy to find what you want and to order.
Great as always
Refund or exchange service is great, no quibble and done in a few days.
As always, easy to order
Always aa "First Class"
Efficient and on time .28-May-2016Useful for purchase of clothing
ordered on line, kept well informed of delivery, and was delivered within the time frame
Always prompt and efficient
Brilliant products and service
Easy to follow web site, fast efficient service.
excellent as usual.
fast delivery, good product.
Delivery was quick, and customer service was very helpful.
Goods arrived much sooner than anticipated - excellent service
Quick delivery, good promotions and the website is easy to navigate
Overall very good service. It's just that the delivery of items takes a bit longer than other shops.
Normal excellent service
Quick and efficient
First class from order to wearing!
Excellent polite service.
Superb shirt, great fit, perfect length and barely crease through the day. I cannot ask for more!
Excellent shirts and very good service. My only gripe is the all of the colourful casual shirts this year only come in S,M,L etc rather than in actual sleeve length. I have an XL body but need longer sleeves, hence buying your more formal shirts which fit perfectly. Would love to buy lots of the casual shirts but there is no point as the sleeves are too short. Hence a couple of polos.
Good catalogue. Well presented and informative. Easy to order, very good delivery service.