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Service
Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Restricted selection in ultra slim options. You could better signpost how to request shorter tailored sleeves.
Really quick delivery and efficient service.
Excellent service, as always. A satisfied customer since 1999.
The service has always been good whether I purchase goods on line on in the shops.
Took quite a few days to get here (PA34 4QB)
Quick efficient service
Item came quickly and was bargain at 50% off.
The shirts arrived early, were of top quality, and I am delighted. Well done, again!!
Straight forward & simple on online ordering.
Despite contacting the company, for the third time the shirts were left on the dorrstep instead of in the woodshed as advised on both the order form and on the parcel itself. CT needs to sort out the carriers.
Received very quickly, shirt excellent!
Think the timescales for delivery are excellent and the fact that there is good lead time for returns means that I can give the shirts for Christmas knowing if any of them are not right there won't be an issue sending them back.
Pyjama bottoms had loose stitching in 3 different places. Still waiting for a navy sweater I returned almost 2 weeks ago to come back to me.
Always very fast service
fast
So far so good
First Class
N/A
Very punctual
After a few hiccups with voucher codes, this was sorted out by Tyrwhitt. Delivery was excellent. Overall this is a very good company.
very unhelpful customer services & they also take ages in delivering your orders.
Product arrived promptly and neatly packed
Order delivered in record time, kept up to date with progress via e-mail, Excellent service.
Had my order confirmed by CT on 6 Dec2012 but it was not deliversd until 17 Dec 2012. I had to do all the chasing up via Hermes tracker service which gives details that are useless to the uninitiated. Turns out the lady actually making the delivery had been off sick. I think CT staff could/should have chased up Hermes and not left it to their customer. A simple phone call would then have sufficed.
Very efficient and organized. Cannot fault them.
