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Service
Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Very good
Easy to use website, good product range and timely service.
As good as it gets with internet retailing - never a problem after over 20 orders
Always speedy & helpful. The quality of the clothes - actually, I have only ever bought shirts - is beyond criticism. I did notice, this time, that the representation of the colour of the garment wash;t very accurate, & wonder if that's the result of the difference in colour balance between Apple Macs (which I use) & Windows machines.
Very efficient
Very friendly and helpful.
Parcel arrived promptly
nothing but praise
The overall service was as usual very good.
once I had explaind that I wanted delivery within the time specified online the order was despathed quickly for which I was grateful, however, the frustration and anxiety in trying to achieve this was not great to begin with until I had said I would go elsewhere. Would have bought more shirts but Classic fit are not in great supply or as interesting. Went to your shop in london and found the same, i.e. one has to be a slim build man these days to wear your shirts as they are not designed for the sporty English gentlemen/Army officers and have very little excess fabric....same with ladies shirts...have ones which are over 10 years old and a size 16 then is much bigger than a current day 18.....yes, one way of making money is to use less fabric which I fear is what some shirtmakers are now doing. My husband and sons agree with this comment.
Good speedy delivery, items always packaged well. All items I have bought have always been finished to the highest standard.
Always had excellent service and products from CT
fast and efficient
Ok, arrived promptly, well packed.
First class product
very pleased with everything, excellent in every department.
No problem
I refuse to buy any shirt unless it is from Charles Tyrwhitt
Efficient service and product is good value
Excellent quality shirts and quick delivery time.
Prompt and efficient.
shirt arrived very quickly
Delivered as promised. Thank you
Unable to fault service so far. Aside from the sizing comments, below.
