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Service
Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Excellent - I get all my clobber here and the Manchester team (Jo et al) are first class!!! Big fan of shirts/ties (better than TML) and going to give your casual gear a go soon. Regularly advocate CT to colleagues/contacts.
Helpful and responsive staff with good sense of humour.
Very efficient
Great service and extremely friendly staff.
Fast and efficient
Always excellent.
delivery faster than promised
Convinient store location, quality and affordable product, luxury and friendly service Happy to discover ct store in nyc! Had a great first visit experience and will continur to shop there.
Service good, products not so.
Yet again first class service.
I have always had an excellent service from Charles Tyrwhitt and would recommend them mto anyone.
Fast & straight forward service - as usual
No problems encountered. Very helpful.
It's always splendid.
Service excellent and helpfull staff to talk to
Excellent, shirts arrived very quickly.
Really good service.
The member of your staff who took my order over the 'phone advised me to have a small size when thought I needed a medium size. As you can see from my comments below, she was right! I have never succeeded in ordering on-line although I have tried a few times.
Fairly good usually but lacks flexability and the postal charges are high ( over £12 to return my last parcel) and will definitely put me off ordering from you again. I had previously asked if it was really necessary to charge the full postal rate to send a silk tie - was told yes so didn't order - it's free with the competition!
Excellent!
Superb service and delivery as usual!
Very good.
Fantastic service all the time be it online or at the store especially the Blue Water store that I have visited a number of times. Very friendly staff.
Excellent sweater deliver very promptly Sadly poor selection of short sleeve shirts in your catoloque
I had alterations to the shirts ordered which in the end, were actually too short for my father, however, CT offered to exchange the shirts for the standard size with no quibbles whatsoever, their customer service is always consistently excellent!
