Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.
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Website easy to use and if like me you are lucky enough to have one of their shops nearby you can see the quality before buying. Order progress information is excellent and delivery well packaged so that everything was received in perfect order
I would much prefer you use a different courier/carrier - having had previous experience I was filled with dread at what was going to happen (living in an apartment building). I did eventually get the goods but only after a discussion via text message with the driver. PLEASE use a different courier!
Easy to order online and very fast delivery
First class service
Standard delivery could still be faster - usually takes a working week to arrive
Advised when to expect delivery. Order arrived before stated date.
Fast service kept me informed on my orders progress
I shall be interested to see how the return is handled
The staff at your Cheshire Oaks outlet give an excellent service, and nothing is too much trouble for them. It's a very well managed shop with experienced and highly motivated staff, and they found me exactly what I wanted. I am delighted with the suit, shirts and ties that I bought.
Everything turned up as ordered and very promptly. First time buyer online and a bit dubious to start but really good experience
Products are a good balance of quality versus price. Customer service staff are always polite and efficient. Availability of certain stock items in certain sizes appears to be more problematic than in previous years.
When my shirt arrived the sleeve was too small and a replacement with the longer sleeve was dispatched immediately on requets and arrived the next day.
No complaints whatsoever. First class service.
Used introductory offer and loved it. Tried to buy more 2 weeks later and found site difficult to use.
Extremely efficient and good website
Very well looked after, I was a little unsure of my shirt and sleeve sizes, was measured without any hassle, sizes and measurement explained,
First class. They even know we live in the Channel Islands where we don't pay VAT.
Staff were knowledgeable friendly and helpful. Able to answer what I needed, get my size right (with measuring!) and provide suitable advice