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Service
Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
quite happy
Excellent
Easy to order and speedy delivery.
Top notch
Easy website to navigate and very fast delivery.
Reliable delivery
It could be excellent as it used to be save for the fact that, unfortunately the choice in CLASSIC FIT for NON IRON shirts has deteriorated completely to the advantage of SLIM FIT and EXTRA SLIM FIT. the choice of clours in Classic Fit is strange and cannot be worn for business (purple and lack stipes, mauve etc) the choice for the other fits is much more classic and attractive. Why by the way I have heard thic complaint from quiet a few of your customers!
Jolly good
Great products and excellent service
Would be REALLY excellent if there were more choice in the "Classic Fit" range.
a very good servive
Very good service when I could not access website your telephone service was very helpful
The service provided by CT is excellent as always
Dissapointed that the range of Chinos I wanted to purchase were out of stock.
I used to use you because of the quality of your shirts but the last 2 white shirts I have purchased were a thinner fabric and have since only lasted 6 months or so. When I complained about the 1st shirt's stiching coming apart on the cuff it took over 5 weeks to get a replacement and I had to do all the chasing to get this resolved. Since then the other white shirt I bought has started to have the cotton frey. Normally a Charles shirt would last me 18-24 months which is a shame.
The customer service was excellent, unfortunately you were let down by rubbish delivery company Hermes. Stick with UPS,DHL or Parcelforce as this just ruins the image of your company
I am proud to say thst i am a loyal customer of CTS, I have been buying cloths from CTS since ages and you will be surprised to know that my wardrobe consists of only CTS clothing but no other brands. CTS cloths and their customer service are excellent. As a loyal customer of CTS I take this opportunity to let you know my concerns regarding classic fit shirts. I have all the classic fit shirts of CTS and I am expecting some more new designs and colours. I also liked many other shirts which are in slim fit but unfortunately not in classic fit. I would like to have all those designs in classic fit as well . And also wish there shoul be more verities in grey, black&brown shades as well.
good
Beautifully tailored (though off the peg) morning suit, etc. Special thanks to Paul in Glasgow who did a first class job phoning early (0830) as arranged to let me know the clothes had arrived, looking after me in the shop and arranging for the trousers to be shortened locally and returned to the shop within the hour. Now that's what I call service!
very good
A good service
Excellent service, shirts delivered exactly as promised and quality of goods superb. Have just ordered another four shirts for my son.
I only purchased vouchers because I was in a hurry so that I can choose something else later (birthday present from my sister).
PARCEL DELIVERED TO THE WRONG HOUSE
1ST CLASS SERVICE
Very,very helpful operators and excellent service throughout.
Very fast Very easy would recomend
Prompt delivery as promised.
Prompt delivery, well packaged
Good service,received within seven days.
Telephone service was excellent
All very smooth and efficient.
Very intuitive website, good postal packaging
Very good
Pleased with service and easy to return items that were the wrong size. I was also impressed with the speedy refund on the items. Would buy items again through CT.
Excellent experience. The man who sold me a suit even remembered what my sister did – medalmaking!
I have completed the tick box; I do not have time to further complete what I have indicated
Asked for express delivery to receive items in time for holiday. This information not actioned and items not received in time for holiday.
Polite and efficient.25-May-2013Customer and quality focussed
v good.
Very Good
buying on line is great,hassle free
very good service, no hassles!!
10/10
Helpful staff.
Good products and prompt service so will return in the future.
First class
