Anonymous Customer wrote on 04-Jul-2012
I ordered jacket which then became out of stock after my order was placed - disappointing.
Charles Tyrwhitt wrote on 05-Jul-2012
I sincerely apologise that we were unable to send one of the items on your order and I assure you that these occurrences are extremely rare indeed! As soon as we realised there was a problem we sent an email to you to advise that the jacket couldn’t be sent – thank you for contacting us directly straight away in response to this to discuss your options and arrange a return of the corresponding trousers. We’ll be using your feedback to improve for the future so thank you also for taking the time to write to us.
Other reviews relating to this order
|Review of||Rating||Customer Review|
|Unfortunately the jacket I ordered with these as part of a suit could not be delivered so I had to return these trousers.|
|Buckle was too large for my taste|