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Service
Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Excellent telphone service as i will be London I nned to speak to a manager about quality and sizing of shirt as i eill writing a fashion article 'Peter Robinson editor
Always very helpful and polite
Shipment was late due to some shipping congestion and I was not inform, so I received my packages 1 week later.....
Always have great styles and colors.....have enjoyed everything i've ever bought from yall...keep up the good work!!
complete satisfaction,per usual. many thanks!
Polite, informative customer service.
Everyone that I know loves shopping at Charles Tyrwhitt. Their product is of excellent quality. I can't think of any way to improve on their customer service...so pleasant to deal with them all.
I would like to have had the opportunity to enclose a gift message as I ordered these for my son and had them sent directly to him.
Quality of product and customer service is far better than any other sirt maker. Having only the experience with a CT store being that in London I was very disappointed when I visit the New York store. Huge discount banners were all over the outside of the store making it feel like a knock off brand. Again, huge supporter of the brand just will never go into a store that screams discount.
I LOVE that I found this company!!!! I was buying my shirts from another comapny and I swited to your company and it was the BEST thing I ever did!!!! I love your shirts and ties as the QUALITY is FANTASTIC and the service amazing!!!
Friendly and fast
high quality clothing specially the shirts. Quite a variety. Not a boring selection.
Fabulous service, great values shirts, must have dress shirts, just great store and great people, excellent service that I come to love.
your servive-your responce-your style-your quality--all fall into the category of OUTSTANDING!!I have bragged about you to several of my QUALITY minded frirends--
service iis excellent
love the stylings and colors, fit, fact that I can see any shirt Im interested in with a number of tie and cuff link choices; been pleased with everything so far including the service; its to bad it takes as long as it does but the product is worth the wait so this is NOT a complaint
So far the service has been excellent. I did send back the Buckfield Grey to exchange for a smaller size. I am still waiting to receive it but do not anticipate any problems.
service was excellent--as always.
Shoping experince was enjoyable.
Always prompt.
VERY PLEASENT AND EFFICIENT EXPERIENCE IN ORDERING AND MAILING!!! THANK YOU VERY MUCH, DR. kADAR
Customer service was spot on and personable
Great shirts
Very good customer service
Excellent service, extremely helpful and friendly.