We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Not bad. Pretty good service
shirt and tie arrived in only 4 business days
Nice quality shirts, great fit & excellent service.
This rating is not meant for service or product quality of this purchase or my other most recent purchases, but rather of my purchases of shirts made earlier in the year and in 2013. Over a period of a few months, I had at different times 3 very new shirts (had only worn them 3-4 times) rip in the wash. Laundered in sensitive cycle always and with nothing being wrong with the washing machine. I had them inspected by my tailor whose verdict was that the quality of the fabric was originally degraded (singed in the pressing/coloring process, etc.). I can send you the ripped shirts if you'd like. VERY disappointing as you might imagine, and surprising since my overall impression of your products and service had been very good until then. I didn't stop ordering from you, mind you (even thought the experience gave me a lot of pause) - I am just more mindful of what I order now and I avoid your deeply discounted products. Troubling though.... I thought you should know.
Top notch quality
Great company and service, as always!
Very courteous whenever I call to speak to a sales rep
I loved the ease of ordering and the constant contact regarding my order.
Great response, timely delivery.
I requested replacement buttons but was never provided. I would be glad to purchase, if necessary
your telephone service is excellent- I have always gotten a well spoken, friendly and knowledgable representative- ordering has been easy and pleasant
Great price, great quality
My order from over a month ago has still not being delivered. Order was being returned to the UK because of insufficient tax or postage (still unsure) and when I called to follow up a call center agent from CT in the UK asked me to personally track down the package with the USPS !!!! Have ordered successfully before but this has really soured me on the company and their ability to fulfill orders to the US.
Ordered 3 shirts for the first time- and I love the way they fit!!! Fast service to the USA- And the products were as ordered.
The service and quality at CT is great I recommend it to all my friends
Very prompt and accurate service!
The service, people and products are excellent. Great company
Shirts and accessories were delivered on time and well packaged.