We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Service so far has been great.
Thanks for the coupon. It would be good if shipping was free.
It was ordered. It came as expected. Same quality as the higher end stores.
The quality of your shirts is excellent. I just wish yiu coukd ship them from a local store to get them to me sooner.
Easy process and quick shipping.
always good service
Timely and accurate. The packaging was on point.
I like the material and structure of the shirt.
It should be stated that the shirts do not have pockets.
Excellent customer service
no wait time for customer service, very curteous
good shirts, good deals
The shirt I ordered fit beautifully and the material was as advertised. Ordering was simple and I received the shirt a day or two earlier than advertised. I'll be buying more shirts from Charles Tyrwhitt.
I always enjoy working with your company. The only suggestion I have is asking your company to remove the foreign transaction fee charge in purchasing items. Many of these shirts can also be obtained at U.S.-based store if desired, so sending them from England directly may not be needed, would be quicker, and would help save that charge from my credit card company. Otherwise, great items!
1 shirt I thought was on order actually was not, and i wasn't told about it until I called. I ordered a replacement, but not really the one I wanted. I haven't yet recieved the replacement. Also, your sales seem to limit the shirts availaable which makes it hard to choose alternates.
Excellent customer service and very efficient in getting their orders shipped out immediately.
Customer service is excellent. I also get good offers. Unfortunately, I got an offer for a free tie just after I had just placed an order so I wasn't able to get the free tie.
excellent on phone --fast service
service is excellent
Quality shirt, quality service