We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
The rating shows just the review scores in the category or product area selected.
Al Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
The service was great
Always attentive and responsive. The reps seem happy in their jobs!
Quick and inexpensive
Sales people are very helpful.
never gets an order wrong, fast service if a return is needed, quick reply when a question is asked.
Professional in-store staff (Chicago), online experience is intuitive, policies are fair and well communicated.
Shirts were one size too big. Exchange was easy an quickly executed.
Great quality and great service.
It is always a pleasure working with Charles Tyrwhitt, the staff is friendly and professional.
Have only order online and havent had problems with the orders.
The service was OK.
Always good product with good customer service
Very quick response with regards to fulfillment of my order.
Socks were great. Shirt was marked incorrectly and should have not been sold
As always CT shirts are great and I will buy them no matter what. Best decision ever to shop once per month with you guys!
Great place to purchase shirts online. CT website is easy to navigate. I found a great selection of shirts to chose from. Delivery was prompt. I received my order 4 business days after being notified it was dispatched. I am a happy camper.
Excellent service. I needed to return/exchange the shirts and had no hurdle whatsoever!
Disappointed in the service and timeliness of the fulfillment. I had ordered 17.35 and needed 17.36. We returned the 4 shirts, given credit - but when I called the agent said it would be a couple of more weeks due to needing to wait for the shirts to arrive back. I said I would be happy to pay for more shirts - then could offer me the credit. She said I still needed to wait. Shirts won't be here until the middle of next month.
Great company I love your style