We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Great service and quality. I have found none better
CT always provides good service and timely delivery. I had no problems at all this time but in the past they have been very accommodative when I needed to return a shirt to get the size right.
Excellent quality, fast shipping from UK, web site is extremely helpful in estimating my size and fit.
We love your company
Great website, very fast shipping. Great products, fair prices when on sale.
I love Charles Tyrwhitt. Bang for the buck!
I have generally like the shirts and the value until my latets order. There was an offer to buy one, get two free. Well the price of one shirt was marked up 3X what an appropriate price for the product, then in shipping, I did not receive the two free shirts. When I called CT about the shortage, the service agent was very kind and immediately shipped the wrong shirts to complete the order. I called again to advise of the mistake and the CT agent said she would ship the correct shirts within 7 business days. A unfortunate series of mishaps puts my rating to poor.
Always fast delivery.
excellent customer service
Very good great CS
Great customer service
Product came WAY earlier than expected. Awesome service.
arrived on time
Actual product does not match the size I ordered.
After trying a number of US dress shirts, finally CT dress shirts fit me very nice. I'm a big fan the Jos A Bank signature collection weave/cloth. Wish CT brings similar richness in the texture of CT dress shirts.
great specials and discounts. Wish you would target your marketing to your customers sizes and preferred styles
Charles Tyrwhitt has always provided excellent service in my experience with them.
excellent company but the store in DC is poorly managed and the customer service is very weak. Both stores in NYC, however, are well managed and provide great customer service.
Arrives quickly and in one piece.
Excellent shirts, good prices, and great services. I see no reason to shop anywhere else when I need more dress shirts.
CT shirts are wonderful. I've been a loyal Brooks customer and am now splitting my loyalty.
Shipping was very fast from UK. Great store.