We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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The shirts are comfy, and a good fit. My only complaint is that I had to pay $7.95 usd per shirt to have pockets added. Shirt pockets should be free of charge.
Superb quality - size, stitching, overall look.
Best shirts I've ever purchased!
I enjoy placing an order over the phone with Charles Tyrwhitt. I cannot say that about any other company. Everyone I talked to has great spirit and I love the small talk that shows my how thoughtful and caring the staff are.
I still have not received my shirts. I have ordered at least 2 other times with out issue & I certainly understand issues happen; but I continue to let you know - my shirts have never arrived!
thanks send moe
Very easy to deal with on line and fast service to back it up. Had an issue with my last shirt and the return system was easy to follow and execute.
I found service and delivered very fast and professional.
The products are very good and the customer service response has been timely and contrite when I have had issues. The real issue is that of the 3 times I've ordered from Tyrwhitt I've had issues on 2 of those occasions with either shipment delays (4-6 weeks to receive orders), or the wrong items shipped or most recently lost shipments. While I like the products, the unpredictability of the shipping process makes me doubt I will give Tyrwhitt a forth chance to disappoint me.
Very pleased with service and items.
Love the price and products, however both times my shipment has arrived in a very beat up box wrinkling my shirts on the inside. A little ironing cleared it up, but nonetheless, it's happened twice.
The ordering process was simple and straight forward. The shirts arrived well packaged and exactly as ordered.
Easy order process.
shirts are excellent - Delivery was a week late
Great company service and wonderful products.
Sales representatives are very personable and helpful.
My experience with them was completely positive...from ordering process to final delivery...I would recommend them fully.
Excellent customer service and extremely friendly and knowledgeable!!
Great shirts at good value. I'll look for future promotions.
Excellent customer service!
The salesman Kenya was very helpful and knowledgable.
Great promo though couldn't apply on website so had to call...sales representative was excellent.
Customer service is always excellent and the shirts I've been ordering for a few years are some of my favorites.
my order was shipped in three parts and two packages never showed up so the survey questions below don't make sense as only 4 of the 10 shirts showed up!