We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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First time every having an issue with QC on a shirt and they replaced it very quickly with a free return on the shirt with the issue. Great service.
Great overall service.
I like the shirts. They fit great. I am a loyal fan
The classiest clothes around, and when on sale, the most reasonably priced.
Excellent client service over the phone.
Easy to order and got the package on time
Good service and products.
Styles are too limited - no suit pants with a single pleat; no 3-button suits anymore.
Your clothing is top notch and the service is excellent
Great fit and great materials. Good prices!
Excellent company and the service is great!
Excellent product and service. Will buy from Tyrwhitt again.
The best mail order experience I've ever had! Likely to buy shirts here from now on, and only here.
good as always
Fast shipping and excellent service all around.
The transaction was smooth and prompt. No errors and pleasant people to deal with.
I am a multiple time returning customer - I've yet to find a competitor that can even be considered competition. I've stopped looking...
Since the international package required signature, it took two extra weeks for me to get my package at my NYC apartment due to back and forth with the USPS. Lot's of hassle for a single shirt and tie.
.... but just a little technical thing about the web site. For example, when you select shirts and then use the filter bar to the left. Every selection you make refreshes the page - big issue on a slow connection (like in the air). It would be great if one could tick all the relevant filter selections and then hit a refresh/update button.
I find that some of your shirts fit differently although I order the same size and fit every time. Example: bigger in the sleeves or shorter in the sleeves.