Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 133497 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
1 Minute(s) ago

Classic fit yellow and sky check non-iron poplin shirt

  • Customer also reviewed:
  • Classic fit green and pink check non-iron poplin shirt
  • Classic fit pink and sky check non-iron poplin shirt

I would use Tyrwhitt again for any of their product line.

No Comment
56 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Chicago

Excellent service. Carlos went far and beyond to find shirts in my size.

No Comment
56 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Chicago

As Above

No Comment
1 Hour(s) ago

Classic fit non-iron twill white shirt

  • Customer also reviewed:
  • Black silk classic plain tie
  • Union Jack enamel cuff links

Well done. Very good quality and a good value.

No Comment
1 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Chicago

I have always found CT staff, whether it be ordering over the phone or in-store to be top notch! The staff is helpful but not pushy and friendly as opposed to pretentious. On this particular visit the girl that helped me made several trips to the back to look for shirts in my size. I picked out a couple of shirts and the girl noticed they were extra slim but noticed I had been mostly looking at slim shirts and asked if I was aware I had picked extra slim shirts. Good thing because I had in fact made a mistake, 10 yrs ago I might have been able to fit in extra slim :). She saved me a trip back and you restocking.

Really like your shirts as well and that you usually have my size in stock. Maybe a few extra styles/designs would be nice. Like the idea of business casual shirts.

Thanks,
Martin

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No Comment
1 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Washington

Everything went great! Got exactly what I wanted for less than I thought it would be

No Comment
2 Hour(s) ago

Navy and white silk classic spot tie

  • Customer also reviewed:
  • Classic fit non-iron Prince of Wales blue and gold shirt
  • Classic fit semi-spread collar business casual double-faced navy shirt
  • etc.

A British ex-pat and life-long customer - never disappointed.

No Comment
2 Hour(s) ago

Gold and blue silk classic spot slim tie

The coupon code I was trying to use did not work online. I had to call customer service and the rep was very helpful in processing the purchase.

No Comment
7 Hour(s) ago

Classic fit non-iron micro spot white shirt

very good

No Comment
9 Hour(s) ago

Slim fit non-iron twill white shirt

  • Customer also reviewed:
  • Slim fit spread collar non-iron twill white shirt

Amazing quality and customer service. Just wish the shirts had a button on the open part of the sleeve.

No Comment
10 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Madison Avenue

Many of the shirts I picked out were not available in my size or not available with buttons. We had to repeatedly ask the staff to go back and look for our size which took quite a long time. They didn't have my size in some of the shirts but said I could order them. Then I waited in line at the register and was told they were all sold out and I'd have to pick another shirt. The whole process started over again. Finally, the salesperson did order me the shirt and was nice enough to ship our order to two different locations, but the whole experience took a lot longer then expected.

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No Comment
11 Hour(s) ago

Slim fit semi-cutaway collar luxury twill white shirt

This level of quality is what I was expecting but did not receive and a lesser price point shirt, when purchased from one of your New York store. I decided to give you guys another try and upgrade the price point. You satisfied my expectations. For me your shirts are great but only at the higher price point. Thank you for giving me the opportunity to share with you my thoughts.

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No Comment
11 Hour(s) ago

Classic fit non-iron Prince of Wales blue and gold shirt

  • Customer also reviewed:
  • Classic fit non-iron bengal stripe sky shirt
  • Classic fit non-iron puppytooth lilac shirt
  • etc.

I went to the Washington, DC store. They didn't have all of the shirts I wanted, but were very helpful and polite. I was able to try shirts on to guarantee the proper fit and they directed me to order on line to satisfy my needs. I did so and the shirts arrived promptly from the UK. Great dress shirts!

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No Comment
11 Hour(s) ago

Classic fit non-iron textured grey check shirt

  • Customer also reviewed:
  • Classic fit raised stripe sky shirt
  • Silver and navy classic melange striped tie
Latest

Excellent product. Fantastic service, great website, really good value. Second to none.

29-May-2016
Excellence.

29-May-2016
Excellence.

29-May-2016
Excellence.

29-May-2016
Excellence.

29-May-2016
Excellence.

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No Comment
11 Hour(s) ago

Blue multi stripe socks

  • Customer also reviewed:
  • Navy multi stripe socks
  • Blue dot socks

Always great service, top to bottom

No Comment
12 Hour(s) ago

Slim fit spread collar non-iron twill pink shirt

  • Customer also reviewed:
  • Slim fit non-iron micro spot white shirt
  • Slim fit non-iron twill off-white shirt
  • etc.

Return service is essential for ms

No Comment
12 Hour(s) ago

Slim fit semi-spread collar business casual dobby check purple shirt

  • Customer also reviewed:
  • Slim fit semi-spread collar soft gingham coral shirt
  • Extra slim fit semi-spread collar business casual double face purple shirt
  • etc.

Company has great quality shirts at a fair price, customer service is fantastic and shipping time is very convenient if I can order and it be on my doorstep in a few days time from the UK.

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No Comment
12 Hour(s) ago

Slim fit non-iron twill white shirt

  • Customer also reviewed:
  • Slim fit non-iron twill sky shirt
  • Slim fit spread collar non-iron dobby check pink shirt
  • etc.

Very helpful and gracious service.

No Comment
12 Hour(s) ago

Extra slim fit semi-cutaway collar Regency weave white shirt

Excellent product.

No Comment
12 Hour(s) ago

Slim fit non-iron poplin white shirt

  • Customer also reviewed:
  • Slim fit non-iron twill white shirt

Was promised a shirt and received a wrong size product. Company would only comp with expedited shipping if I bought another product. Not. Spent 20 minutes on phone clarifying order and even alerted company as to wrong size upon seeing error on email order.

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No Comment
13 Hour(s) ago

Black and brown Italian reversible belt

  • Customer also reviewed:
  • Classic fit non-iron royal Panama white shirt
  • Classic fit non-iron textured green check shirt
  • etc.

Very pleased with obvious attention to detail

No Comment
13 Hour(s) ago

Extra slim fit non-iron poplin white shirt

  • Customer also reviewed:
  • Extra slim fit non-iron twill white shirt
  • Extra slim fit non-iron royal Panama white shirt
  • etc.

Good customer service but product was slightly not in line with expectation.

No Comment
13 Hour(s) ago

Slim fit non-iron micro spot white shirt

  • Customer also reviewed:
  • Slim fit semi-spread collar luxury poplin blue and pink shirt
  • Slim fit non-iron Prince of Wales blue and gold shirt
  • etc.

Shipping was quick and processing time was short

No Comment
14 Hour(s) ago

Classic fit non-iron twill white shirt

  • Customer also reviewed:
  • Classic fit non-iron twill sky shirt
  • Classic fit non-iron puppytooth lilac shirt

Regular prices are beyond my tolerances, but the sale prices make it possible for me to own these excellent quality shirts.

No Comment
15 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Seventh Avenue

The staff was not super helpful while waiting in line. It appeared if you did not have someone helping you -- such as myself -- then you were definitely not the top priority.

No Comment