Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 104633 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
36 Minute(s) ago

Leith Blue and Grey Textured Gingham Check Non-Iron Cutaway Slim Fit Shirt

  • Customer also reviewed:
  • Penrose Lilac Diamond Weave Non-Iron Classic Fit Shirt
  • Kensington Yellow Grid Check Non-Iron Classic Fit Shirt

Had to wait a while for one of the shirts, but I was told of the situation in advance and opted to have the order held and delivered together. The wait was longer than expected and I wish I had had the other three shipped earlier.

No Comment
48 Minute(s) ago

White Egyptian cotton puppytooth Extra Slim fit shirt

  • Customer also reviewed:
  • Blue Egyptian cotton puppytooth Extra Slim fit shirt
  • Pink soft touch bengal stripe Egyptian cotton semi spread Extra Slim fit shirt
  • etc.

One shirt was wrong, and I didn't get an email notification when the first batch of shirts shipped. They sat at the post office for several weeks until I contacted customer service.

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No Comment
1 Hour(s) ago

Sky twill puppytooth non-iron Slim fit shirt

  • Customer also reviewed:
  • Blue and gold Prince of Wales check non-iron Slim fit shirt
  • White diamond weave non-iron Slim fit shirt
  • etc.

Web interface and tie recommendations were great.

No Comment
1 Hour(s) ago

Sky bengal stripe non-iron Slim fit shirt

  • Customer also reviewed:
  • Navy bengal stripe non-iron Slim fit shirt
  • Blue royal Panama non-iron Slim fit shirt
  • etc.

I will buy from CT again.

No Comment
1 Hour(s) ago

Blue and grey textured gingham non-iron spread Slim fit shirt

  • Customer also reviewed:
  • Royal twill grid check non-iron Slim fit shirt
  • Navy basket weave check non-iron spread Slim fit shirt

I love your company. You guys are top notch. I only buy business apparel from you. You have quality clothes for reasonable prices. My fit is unique. Cookie cutter cloths don't fit me. I'm 6 foot tall and slender. I need a 15.5 neck with a 36/37 sleeve length. Well done CT. Keep it up. Don't become like other companies.

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No Comment
2 Hour(s) ago

Lilac twill puppytooth non-iron Slim fit shirt

  • Customer also reviewed:
  • White poplin non-iron Slim fit shirt
  • Sky diamond weave non-iron Slim fit shirt

My CT shirt are covetted in my wardrobe. I loved the website, had no issues with delivery and the package that came was well designed.
There was one problem getting the website to accept a promotion. It kept revering to another sale price which was lower.
All in all the experience purchasing shirt was amazing and I am now a CT shirt buyer for life. I recommend creating a rewards program to ensure customer retention. Furthermore, special onetime pricing for items in different categories that people might not be as enclined to buy online, could generate curiosity in other product lines. The reason I found CT was because I needed customer shirts since I am in between 2 standard sizes. With CT I don't have to worry about the risk of an item not fitting because it's custom made. And regardless I'm hate returning items. If there was a low enough sale on sweaters or socks or other product that are not as custom made I would probably feel more comfortable buy them.
In conclusion, I am glad I found CT and plan to replace all my dress shirts with CT ones over the next year.

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No Comment
2 Hour(s) ago

Plum regency weave classic fit shirt

  • Customer also reviewed:
  • Grey imperial twist non-iron classic fit shirt
  • Green bengal stripe soft touch classic fit shirt
  • etc.

First rate...

No Comment
2 Hour(s) ago

White twill non-iron spread Slim fit shirt

  • Customer also reviewed:
  • Green puppytooth business casual semi spread Slim fit shirt
  • White spot texture business casual semi spread Slim fit shirt
  • etc.

So pleased to do business with CT. Both the product and service have surpassed my expectations in every way.

No Comment
3 Hour(s) ago

Grey regency weave extra slim fit shirt

I love the Extra Slim Fit and the Fabrics chosen. However, I would like to see some more variety in shirt colours.

No Comment
3 Hour(s) ago

White Egyptian cotton puppytooth Extra Slim fit shirt

  • Customer also reviewed:
  • Essential navy and white Fleur de Lys tie

The ease of ordering and the actual time it arrived was smooth sailing.

No Comment
3 Hour(s) ago

Royal twill grid check non-iron Extra Slim fit shirt

Original package was lost in the mail, but they promptly re-shipped.

No Comment
4 Hour(s) ago

Blue royal Panama non-iron Classic fit shirt

  • Customer also reviewed:
  • Small multi grid check non-iron Classic fit shirt
  • Green Kensington check non-iron Classic fit shirt

Easy to use site and easy to return.

No Comment
4 Hour(s) ago

Grey Egyptian cotton puppytooth Classic fit shirt

  • Customer also reviewed:
  • Yellow Kensington check non-iron Classic fit shirt
  • White pinpoint Classic fit shirt

It was easy to use the website and my order came fast. The best news of all is that I have three new shirts that I really like.

No Comment
4 Hour(s) ago

Prince of Wales Woven PJ Set

Great service delivery on time.

No Comment
4 Hour(s) ago

Melbury Sky Twill Non-Iron Cutaway Slim Fit Shirt

  • Customer also reviewed:
  • Kennick Classic Navy Prince of Wales Check Tie

Top quality one of the best shirts I wornhave ever

No Comment
5 Hour(s) ago

Blue Prince of Wales check semi spread Slim fit shirt

  • Customer also reviewed:
  • White twill non-iron Slim fit shirt
  • Blue and gold Prince of Wales check non-iron Slim fit shirt
  • etc.

Very good service and "touch" for an on-line purchase interaction. My order did take longer than expected to finally arrive but it was worth the wait.

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No Comment
6 Hour(s) ago

White Egyptian cotton puppytooth Classic fit shirt

  • Customer also reviewed:
  • Sky twill puppytooth non-iron Classic fit shirt
  • White poplin Classic fit shirt

great fit on the shirts. great sale prices too

No Comment
6 Hour(s) ago

Newton Blue Royal Panama Non-Iron Classic Fit Shirt

  • Customer also reviewed:
  • Banbury Essential Navy and Sky Double Stripe Tie
  • Black Business Casual Slim Fit
  • etc.

As expected

No Comment
7 Hour(s) ago

Fleur de Lys cuff links

  • Customer also reviewed:
  • Essential navy and pink spot tie

service excellent, products superb

No Comment
7 Hour(s) ago

Essential royal puppytooth tie

  • Customer also reviewed:
  • Classic lilac floral tie
  • Classic sky Prince of Wales tie
  • etc.

products are high quality and fits well.

No Comment
7 Hour(s) ago

Leith Blue and Grey Textured Gingham Check Non-Iron Cutaway Slim Fit Shirt

  • Customer also reviewed:
  • Saltram Blue Slub Plain Business Casual Slim Fit Shirt
  • Shalfton Blue Circles Double Face Business Casual Slim Fit Shirt
  • etc.

This was my first order with CT and I needed to exchange the shirts due to wrong size. You staff was extremely helpful in assisting me with process and ensuring I recievved the proper size.

No Comment
7 Hour(s) ago

Enamel blue circle cuff links

  • Customer also reviewed:
  • Burgundy herringbone socks
  • Yellow and grey fine stripe socks
  • etc.

Love the service and the quality of the products (shirts, ties, cuff links, etc)

No Comment
8 Hour(s) ago

Black ribbed cotton 3 pack socks

  • Customer also reviewed:
  • Essential navy puppytooth tie
  • White and navy large spot print shirt
  • etc.

fast delivery - first class packaging too

No Comment
8 Hour(s) ago

Light navy and cobalt short sleeve classic fit pique polo

  • Customer also reviewed:
  • Black Clarence toe cap brogue shoes
  • White twill non-iron Classic fit shirt
  • etc.

Service is excellent. The polo shirt was an xx large but fit more like a large. I gave it to my 21 year old son that wears a large and it fit him well. The shoes look good. Will know more about them when they get broken in as they are the stiffest shoes I have ever had right out of the box. I usually get Allen Edmonds and thought that I would try these.

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No Comment
8 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Washington

I received a catalog in the mail, didn't have it with me when I went to the store. I still got the discount listed in the catalog, and got really good service from the staff. Very good retail experience, now we'll see how the shirts turn out. If they're good, they'll have client.

No Comment