We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Great customer service. Great selection and easy returns if needed.
Very very good
Order was incorrect several times before I finally received the shirt as ordered. While customer service was polite and patient, it required 4 separate inquiries to get the correct final product. I don't know what went wrong, but wrong it went- and it left me in a lurch.
I was allowed to change the shirt because I did not like the monograming. This courtesy greatly impressed me over and above the excellent quality of the shirts.
I went to the store first in DC, and had a bit of difficulty getting helped upon arrival. The online experience was great. Can't beat the price.
Great customer service.
My experience with Charles Tyrwhitt was outstanding. I had to return my original purchase because the sizes I ordered were incorrect and the process could not have been easier. As a customer, I appreciate how easy you made the return process.
Overall Charles Tyrwhitt provides excellent products at a great price and outstanding service
I have never been disappointed by Charles Tyrwhitt
Tyrwhitt offers quality products at great prices, while also providing up-to-date fashions and styles.
overall service was great, got what I ordered and in a timely manner
Excellent as usual. Shirts are great quality
good quality, quick delivery, nice fit
the services and timely delivery of my order was great!!!!03-Aug-2015great service
The service in the Mid-Manhattan store was very good.
Consistently alert and helpful staff.
Customer Service at the time of order was exceptional. I was having difficulty with your website and the agent's help was spot on.
Very prompt and attentive.
Love the filters on the website, the descriptions of each shirt, and great sizing. Painless returns. Great value.