We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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fully met expectations
The discussion regarding the quality of Charles Tyrwhitt is one sided, we all know the quality is great. What adds to the experience is the customer service which is provided with the purchased products.
I'm very impressed with everything. It is hard for me to pull away from being a long term Brooks Brothers customer. I do like the more modern styles which doesn't make me look like a time traveller as compared to other British clothing stores.
I had to make a return and found the process very straight forward and was able to get a customer service rep. on the phone without any trouble and they were very helpful.
Everything is excellent.....except for the usage of your website. It is by far the most difficult website to deal with. Prducts are wonderful. If they weren't so wonderful I wouldn't spend any time whatsoever. Territory Ahead, Eddie Bauer, Lands End, Crate and Barrel, and most others are easy, specific and worthwhile.
Great customer service!Thanks Neil !!
Your site is excellent. Wish you featured some Double brested Vests in colors and plaids.
Very positive transaction! Customer service very friendly and helpful.
The shirts I ordered were too big, however the exchange process was seamless and the customer service was excellent.
Excellent quality, quick delivery, and a wide variety of choices
I just purchased 5 shirts and 5 ties. All seem to be great quality and fit as described in the magazine.
Very pleased with all my purchases.
A really fast transaction
My first time to order,but was very pleased.....
everything is great. thanks.
us companies could learn much from your customer service
Good deal. Good quality shirt. Tie is well made.
Very cordial staff. Always helping out when possible. Thank you.
Most of the stuff I get from Charles Tyrwhitt is excellent and I have bought from them for years now. One only one occasion was I disappointed.
I like your product
Mates, there is no place to comment on service on tis web page.
excelent service, superior quality product, priced right.
Great shirts and great service