Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 137786 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
9 Minute(s) ago

Slim fit non-iron twill white shirt

  • Customer also reviewed:
  • Slim fit non-iron puppytooth sky blue shirt
  • Slim fit non-iron puppytooth lilac shirt
  • etc.

good return process

No Comment
11 Minute(s) ago

Extra slim fit non-iron micro spot pink shirt

  • Customer also reviewed:
  • Extra slim fit non-iron Buckingham weave sky blue shirt
  • Extra slim fit non-iron micro spot grey shirt
  • etc.

Trywhitt's customer service is very high quality. I will continue to shop at this store in large part because of the good customer service.

No Comment
1 Hour(s) ago

Slim fit raised stripe navy shirt

  • Customer also reviewed:
  • Slim fit raised stripe sky blue shirt
  • Slim fit end-on-end sky blue shirt
  • etc.

I had trouble getting correct size. Tyrwhitt handled all of the returns, two times, in a professional manner. I now know my size, and I'm very pleased with the quality of shirt that they produce. I give them a 10 on a scale of 1-10 from start to finish.

No Comment
2 Hour(s) ago

Slim fit mouline navy shirt

  • Customer also reviewed:
  • Slim fit semi-cutaway collar business casual indigo shirt
  • Slim fit semi-cutaway collar business casual blue shirt
  • etc.

Friendly help on phone - easy returns as needed

No Comment
2 Hour(s) ago

Slim fit non-iron twill sky blue shirt

  • Customer also reviewed:
  • Slim fit non-iron twill white shirt
  • Slim fit button-down collar non-iron business casual sky blue shirt

Fabric is nice, but a little thin.

No Comment
10 Hour(s) ago

Classic fit non-iron short sleeve bengal stripe sky blue shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin white shirt
  • Classic fit non-iron twill sky blue shirt
  • etc.

The shirts are great, but I'm not sure they're the right fit for everyone: though the sleeve length is correct for me, the shoulders are slightly off. Not sure how to avoid that, other than going to a physical store for a proper fitted shirt. So certainly worth the money spent, but not the best shirts I've ever bought.

Read more
No Comment
10 Hour(s) ago

Extra slim fit non-iron micro spot pink shirt

Fast shipping.

No Comment
10 Hour(s) ago

Classic fit non-iron Prince of Wales blue and gold shirt

  • Customer also reviewed:
  • Classic fit non-iron Prince of Wales lilac shirt
  • Classic fit non-iron twill grid check royal blue shirt
  • etc.

People were great on the phone and the packages were delivered as indicated.

No Comment
12 Hour(s) ago

Classic fit non-iron puppytooth royal blue shirt

  • Customer also reviewed:
  • Classic fit non-iron windowpane check sky blue shirt
  • Classic fit non-iron multi grid check shirt
  • etc.

I love the shirts. My issue is with their durability. I've purchase approximately 20 shirts over the past 2-3 years. Roughly half of them have worn through/torn at the right elbow. The newer ones are wearing through/tearing at a faster pace.

No Comment
12 Hour(s) ago

Email Gift Vouchers

Products are excellent. Service is A+. People respond to all emails and are very knowledgeable and helpful. Much appreciated.

No Comment
12 Hour(s) ago

Extra slim fit non-iron poplin white shirt

  • Customer also reviewed:
  • Extra slim fit non-iron textured blue check shirt
  • Extra slim fit non-iron textured grey check shirt

Best sevice

No Comment
13 Hour(s) ago

Slim fit non-iron twill grid check royal blue shirt

  • Customer also reviewed:
  • Slim fit non-iron bengal stripe navy shirt
  • Slim fit non-iron puppytooth lilac shirt
  • etc.

Great shirts, great cloth, great fit

No Comment
13 Hour(s) ago

Classic fit non-iron micro spot lilac shirt

  • Customer also reviewed:
  • Classic fit non-iron micro spot white shirt
  • Classic fit raised stripe navy shirt

Shirts are well made; size is great. my wife likes the shirts. My complaint, if I can justify it; which I can't, is no pocket on the shirt. I guess that's how they are made in your country.

No Comment
13 Hour(s) ago

Slim fit pink and blue poplin dobby spot shirt

  • Customer also reviewed:
  • Slim fit green and blue poplin dobby spot shirt

Excellent service, and shipping was speedy

No Comment
13 Hour(s) ago

Slim pink silk triangle luxury tie

Very good selection of high quality products.

No Comment
13 Hour(s) ago

Magenta silk plain classic tie

  • Customer also reviewed:
  • Slim fit non-iron micro spot sky blue shirt
  • Slim fit non-iron micro spot grey shirt
  • etc.

No Comment
13 Hour(s) ago

Extra slim fit spread collar non-iron dobby check pink shirt

  • Customer also reviewed:
  • Extra slim fit non-iron Buckingham weave white shirt

Fast service

No Comment
13 Hour(s) ago

Classic fit non-iron poplin blue and grey check shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin blue and orange check shirt
  • Classic fit non-iron poplin green and blue check shirt
  • etc.

As always high quality and exactly what we ordered

No Comment
13 Hour(s) ago

Stone slim fit flat front chinos

  • Customer also reviewed:
  • Dark green slim fit flat front chinos

Excellent!

No Comment
16 Hour(s) ago

Classic fit Egyptian cotton cavalry twill white shirt

  • Customer also reviewed:
  • Classic fit blue washed Oxford shirt
  • Classic fit small gingham sky blue shirt
  • etc.

easy to use website, good customer service

No Comment
18 Hour(s) ago

Classic fit semi-spread collar textured gingham navy shirt

  • Customer also reviewed:
  • Classic fit non-iron Prince of Wales lilac shirt
  • Classic fit semi-spread collar business casual double-faced navy and green shirt

shirts came in in the timeframe committed. were well packed. everything in tip top shape.

No Comment
18 Hour(s) ago

Slim fit button-down collar non-iron business casual navy shirt

  • Customer also reviewed:
  • Extra slim fit semi-spread collar business casual slub cotton blue shirt
  • Extra slim fit semi-spread collar business casual double-faced navy shirt
  • etc.

Couldn't ask CT to do anything more than make a great product at a great price, get it to me quickly and make it so easy to return it if it ends up not being right.

No Comment
19 Hour(s) ago

Slim fit semi-cutaway collar textured gingham check navy shirt

I was really disappointed I made a mistake on my order. Called with in an hour to notify you about my mistake. Told a customer service rep that I accidentally ordered the wrong size for one of the shirts and he assured me it was taken care of, and then the next morning, I received notice the shirt was ready for shipment in wrong size based on the original order before correction. Then I called back, and the new rep I spoke with apologized but said they had no record of my call or a problem, and said he couldn't do anything about the order now.

Read more

Please accept our sincere apologies for your request not being adhered to by my colleagues. Our representatives are normally very prompt and efficient and so updating your order really should have been not trouble at all. I can see you have since been in touch with our Customer Service team about this and they have now arranged for a replacement to be sent. I am sorry we have dropped the ball on this occasion and we will make every effort to avoid you being inconvenienced in this way again.

21 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Madison Avenue

Excellent customer service.

No Comment
23 Hour(s) ago

Sky and navy silk classic tie

  • Customer also reviewed:
  • Slim fit non-iron windowpane check lilac shirt
  • Slim fit spread collar non-iron herringbone lilac shirt
  • etc.

Always Incredible Service!

No Comment