Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 94635 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
3 Minute(s) ago

Hales White Poplin Slim Fit Shirt

  • Customer also reviewed:
  • Woolacombe Woven Brown Wool rince of Wales Tie

Absolutely received the best service ever! Thank you so much!

No Comment
1 Hour(s) ago

Theydon Blue and Red Check Business Casual Slim Fit

  • Customer also reviewed:
  • Hebden Navy, Green and White Check Business Casual Slim Fit
  • Taplow Blue and Grey Multi Check Business Casual Classic Fit
  • etc.

You service is the best all .

No Comment
1 Hour(s) ago

Red Fine Stripe Non Iron Slim Fit Shirt

Ordered 4 shirts and two pants on 10/1. As of 10/31 I have received 2 damaged shirts, no pants -- and just one shirt that is wearable (if you like burlap). At every step of the process -- from offering items that are not in stock, to exceptionally slow packing (2-3 weeks!), to delivery (with items either arriving damaged or not showing up at all) CT's service has been abominable. This has been a waste of time and money -- CT has taken money for 4 shirts and 2 pants and delivered just one wearable shirt. Now I have to wait weeks to be reimbursed. Its hard to believe that this is the CT that I have used in the past.

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No Comment
1 Hour(s) ago

Sky twill puppytooth non-iron slim fit shirt

  • Customer also reviewed:
  • White and sky twill stripe non-iron slim fit shirt
  • Royal twill grid check non-iron slim fit shirt
  • etc.

great prompt service

No Comment
2 Hour(s) ago

Kendal Sky Regency Weave Classic Fit Shirt

  • Customer also reviewed:
  • Southwood Blue Twill Classic Fit Shirt
  • Lancing Green Rich Twill Stripe Non-Iron Cutaway Classic Fit Shirt
  • etc.

Excellent service and the products are top quality and a tremendous value.

No Comment
2 Hour(s) ago

White imperial twist non-iron slim fit shirt

  • Customer also reviewed:
  • Woven Prince of Wales magenta check tie
  • White business casual slim fit shirt
  • etc.

Customer service is outstanding. Personal and professional.

No Comment
2 Hour(s) ago

Sky Washed Oxford Classic Fit

This company goes above and beyond to achieve total customer satisfaction.. Ordinarily the product and speed of delivery are exceptional. When there is a problem, their reactions in terms of speed of response, completeness, courtesy, customer convenience, and any other criteria one could mention are perfect. "Excellent" understates the the quality of their customer service.

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No Comment
3 Hour(s) ago

White twill non-iron classic fit shirt

  • Customer also reviewed:
  • Woven navy and white spot tie

First time buyer. So far, so good.

No Comment
3 Hour(s) ago

Black business casual slim fit shirt

Doesn't make sense to ship shirts from UK to US when there are US locations - takes time & costs more = wasteful. Also, specify Celsius or Fahrenheit on washing temps - standards exist for a reason, & makes no sense to have C on one shirt & F on another.

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No Comment
3 Hour(s) ago

Blue gingham polka dot slim fit shirt

  • Customer also reviewed:
  • Navy & red geo print slim fit shirt

Fast, prompt service. Even from UK to USA!

No Comment
4 Hour(s) ago

Woven slim blue Prince of Wales wool tie

Their customer service is the benchmark I use against other companies. Exemplary service.

No Comment
4 Hour(s) ago

Pink satin Prince of Wales check slim fit shirt

  • Customer also reviewed:
  • Navy satin Prince of Wales check slim fit shirt
  • Lilac twill puppytooth non-iron slim fit shirt
  • etc.

Overall, happy customer

No Comment
4 Hour(s) ago

Red fine stripe non iron slim fit shirt

  • Customer also reviewed:
  • Woven slim navy speckled tie

Items always arrive quickly and in good order.

No Comment
4 Hour(s) ago

Melbury White Twill Non-Iron Extra Slim Fit Classic Collar

  • Customer also reviewed:
  • Wimpole Woven Black Mini Paisley Tie

No issues ever...

No Comment
4 Hour(s) ago

Newton Blue Royal Panama Non-Iron Classic Fit Shirt

  • Customer also reviewed:
  • Fensham Red and White Check Business Casual Classic Fit

Outstanding products. Attentation to detail is not found on dress shirts sold here in the major men's name stores. Appreciate the extra length of the shirts. I have a long torso. Will be back. Ken Pylman

No Comment
5 Hour(s) ago

Lilac twill puppytooth non-iron classic fit shirt

  • Customer also reviewed:
  • Navy and magenta classic spot woven tie

good

No Comment
5 Hour(s) ago

Blue and grey multi check business casual classic fit shirt

  • Customer also reviewed:
  • Woven red pindot tie

I really like ordering from Charles Tyrwhitt because I always know I will receive great customer service and the selection is fantastic.

No Comment
5 Hour(s) ago

Enamel white round starburst cuff links

  • Customer also reviewed:
  • Woven plain navy tie

Excellent value. Nice website and online shopping experience. I especially liked the tie & cuff link suggestion interface. I accidentally ordered the wrong size collar. When I reviewed the confirmation email I discovered my error and emailed customer service. They replied within just a couple hours and fixed my mistake. Great customer service!

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No Comment
5 Hour(s) ago

Harwell Royal Twill Grid Check Non-Iron Classic Fit Shirt

ABSOLUTELY WONDERFUL! From the first phone call until delivery!

No Comment
5 Hour(s) ago

White royal Panama non-iron slim fit shirt

  • Customer also reviewed:
  • White poplin non-iron slim fit shirt

nice selection exceptional customer service

No Comment
6 Hour(s) ago

Black Winter Car

  • Customer also reviewed:
  • Adlington Handmade Blue Floral Tie

Excellent Services

No Comment
6 Hour(s) ago

Grey two color puppytooth extra slim fit shirt

  • Customer also reviewed:
  • Sky gingham check extra slim fit shirt
  • Grey hairline stripe non-iron extra slim fit classic collar shirt
  • etc.

Excellent

No Comment
7 Hour(s) ago

Blue gingham check classic fit shirt

I had forgotten to order the shirt with a pocket. I called the company and the service was impeccable in helping me get my shirt fixed.

No Comment
8 Hour(s) ago

Ink Burlington birdseye travel slim trouser

Great and fast service. Easy to contact customer service for questions. Easy way to return or exchange as promised in the website. I exchanged the pants easily.

No Comment
8 Hour(s) ago

Enamel Burgundy Oval Fleur de Lys

  • Customer also reviewed:
  • Elstead Blue with Red End on End Grid Check Non-Iron Classic Fit Shirt

Service was prompt and accurate

No Comment