Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 99963 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
42 Minute(s) ago

Navy Dobby Spot Non Iron Shirt

EXCELLENT service - I called to ask a question, placed an order by phone. The gentleman was very professional, pleasant, friendly and knowledgeable.

No Comment
1 Hour(s) ago

Dorton Blue Mini Herringbone Texture Non-Iron Cutaway Extra Slim Fit Shirt

  • Customer also reviewed:
  • Dorton Pink Mini Herringbone Texture Non-Iron Cutaway Extra Slim Fit Shirt

Their sales reps are fast, courteous and efficient.

No Comment
1 Hour(s) ago

Keyston Pink Silk Road Gingham Check Slim Fit Shirt

  • Customer also reviewed:
  • Clandon Blue Superfine Check Non-Iron Cutaway Slim Fit Shirt
  • Lancing Berry Rich Twill Stripe Non-Iron Cutaway Classic Fit Shirt
  • etc.

Thus far service has been very satisfactory.

No Comment
1 Hour(s) ago

Keyston Sky Silk Road Gingham Check Classic Fit Shirt

  • Customer also reviewed:
  • Chalfont Red and Blue Large Check Country Check Classic Fit Shirt
Latest

The customer service at Charles Tyrwhitt is phenomenal. Through the years, everyone we have dealt with has been patient, courteous, and helpful.

28-Jan-2015
Charles Tyrwhitt's customer service is excellent. Your associates are to be commended for going above and beyond the call of duty. Keep doing what you are doing.

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No Comment
1 Hour(s) ago

Blue rich twill Prince of Wales check classic fit shirt

  • Customer also reviewed:
  • Pink rich twill Prince of Wales check classic fit shirt
  • Pink satin Prince of Wales check classic fit shirt
  • etc.

My shirts arrived early than expected

No Comment
2 Hour(s) ago

White pocket square

  • Customer also reviewed:
  • Navy stretch needlecord slim fit pants
  • Sand stretch needlecord slim fit pants
  • etc.

fabulous online experience and very convenient return policy

No Comment
2 Hour(s) ago

Cuffley White Poplin Non-Iron Classic Fit Shirt

The customer service/order entry representative performed an excellent job in understanding my need to return a piece of merchandise and in ordering this shirt.

No Comment
3 Hour(s) ago

Pink Gingham Non Iron Classic Fit

Excellent all around.

No Comment
7 Hour(s) ago

Blue stripe non iron slim fit shirt

  • Customer also reviewed:
  • Brown flannel shirt slim fit shirt
  • Plum regency weave slim fit shirt
  • etc.

Excellent value and quality for the price. My biggest complaint is that CT is conservative on the patterns, compared to other semi-custom makers, and would do well to try more hip colors and patterns.
They only sold their shirts at the full price ($129 +/-) for only a few months when they first started so somewhat disingenuous to state that the price is 50+% off - that high price won't be seen again.

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Your feedback here is valuable. I have passed your style comments on to our Buyers and do check out the new season collection online as we have adjusted the way we list our prices going forwards.

9 Hour(s) ago

White twill Sea Island luxury slim fit

Online order is easy and simple.

No Comment
9 Hour(s) ago

Woodchester Lilac Twill Puppytooth Non-Iron Slim Fit Shirt

Awesome company. Quality products and fantastic service.

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Quality is key so I am delighted you have found this to be the case and that you have received service to match. We will keep working hard to deliver these standards.

9 Hour(s) ago

Sky gingham check non-iron slim fit shirt

  • Customer also reviewed:
  • Grey regency weave slim fit shirt
  • White satin stripe slim fit shirt

Outstanding products and service.

Read more

Service delivery and product quality are the most important aspects to get right consistently so many thanks for confirming we are getting things right.

11 Hour(s) ago

Lilac dobby gingham check spread extra slim fit shirt

  • Customer also reviewed:
  • Woven royal wool floral tie

Good

Read more
No Comment
11 Hour(s) ago

Lynton Red Bengal Stripe Soft Touch Classic Fit Shirt

  • Customer also reviewed:
  • Wedmore Multi Check Country Check Classic Fit Shirt

Best mail order company--product, service--I use.

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To learn of your satisfaction with your purchases and the service you have received is a pleasure indeed so I do thank you for your kind words here.

11 Hour(s) ago

Sky twill non-iron slim fit shirt

Very pleased!

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The pleasure is all ours! I am glad you are happy with your choice and we look forward to receiving further orders in the future.

11 Hour(s) ago

Enamel royal puppytooth square cuff link

  • Customer also reviewed:
  • Enamel red puppytooth square cuff links
  • Blue rich twill Prince of Wales check classic fit shirt
  • etc.

Excellent products and service. The shirts fit well and the cuff links and ties are very sharp. I have been complimented on them several times. I am very happy and will order more. I'm a T shirts and jeans kind of guy when am not at work so I make up for it by trying to look sharp on the job. Your stuff fits the bill.

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Thank you for leaving such comprehensive feedback here as this aids us for the future and other customers in their purchasing decisions. I am glad your purchases were so well received by youself and others alike and long may it continue!

11 Hour(s) ago

Woven royal puppytooth tie

  • Customer also reviewed:
  • Woven Prince of Wales magenta check tie

Great shirts and service.

Read more
No Comment
11 Hour(s) ago

Keyston Sky Silk Road Gingham Check Classic Fit Shirt

  • Customer also reviewed:
  • Kendal Grey Regency Weave Classic Fit Shirt
  • Culham Blue and Green Twill Check Non-Iron Cutaway Classic Fit

VERY SMOOTH and professional

Read more

Professional and friendly service is our aim so I am glad we have delivered here and that all of your shirts have been well received. Enjoy your choices!

12 Hour(s) ago

Navy moleskin classic fit pants

  • Customer also reviewed:
  • Winter red moleskin classic fit pants
  • Black Heathcote calf leather Oxford shoes
  • etc.

I was kept informed of any delays, and deliveries were done on a timely manner.

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Delays are rare, but when they occur we strive to ensure the customer is kept updated at all times. I am glad this was demonstrated and that your order was delivered in a timely fashion.

12 Hour(s) ago

White royal Panama non-iron classic fit shirt

  • Customer also reviewed:
  • Blue royal Panama non-iron classic fit shirt

great service and product

Read more

Being the best in our field is incredibly important to us so I am glad you feel this is the case. We will keep working hard to deliver this and we hope to hear from you again in the future.

12 Hour(s) ago

Southwood White Twill Classic Fit Shirt

  • Customer also reviewed:
  • Wentworth Handmade Royal Speckled Spot Tie

Service was courteous, timely and professional.

Read more

Many thanks for leaving such positive feedback and I am glad you were happy with your shopping experience.

12 Hour(s) ago

Sky gingham check non-iron extra slim fit shirt

  • Customer also reviewed:
  • Royal twill grid check non-iron extra slim fit shirt

Good

Read more

I am glad to hear you were happy with your purchases and the service received and we will keep striving to improve to turn your 'good' into a 'great' next time!

12 Hour(s) ago

Purple Plain Cotton Rib Sock

  • Customer also reviewed:
  • Burgundy Ribbed Cotton Socks
  • Green Grid Dot Sock
  • etc.

Wonderful products t choose fro,

Read more

Choice is important and for the launch of our new Spring/Summer 2015 collection we have even more to choose from. I am glad you have found this to be the case and I am confident you will remain delighted with your purchases.

12 Hour(s) ago

Chilton Cream Silk Road End on End Classic Fit Shirt

  • Customer also reviewed:
  • Ellingham Blue Pinpoint Classic Fit Shirt
  • Lynton Yellow Bengal Stripe Soft Touch Classic Fit Shirt

Excellent service.

No Comment
12 Hour(s) ago

Cobalt panama Yorkshire worsted slim fit luxury suit pants

  • Customer also reviewed:
  • Blue royal Panama non-iron slim fit shirt
  • White imperial twist non-iron slim fit shirt
  • etc.

Great company

Read more
No Comment