Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 148704 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
14 Minute(s) ago

Extra slim fit spread collar non-iron poplin white shirt

  • Customer also reviewed:
  • Extra slim fit spread collar non-iron twill sky blue shirt

Always like what I get

No Comment
15 Minute(s) ago

Classic fit non iron poplin light pink shirt

  • Customer also reviewed:
  • Classic fit non-iron royal Panama blue shirt
  • Classic fit non-iron herringbone white shirt

Great shirts

No Comment
44 Minute(s) ago

Email Gift Vouchers

great service

No Comment
3 Hour(s) ago

Extra slim fit spread collar non-iron poplin white shirt

  • Customer also reviewed:
  • Extra slim fit spread collar non-iron twill white shirt

Always order from here, love the service and gr8 Quality shirts!!!! A++++

No Comment
6 Hour(s) ago

Slim fit twill grid check fuchsia shirt

  • Customer also reviewed:
  • Slim fit non-iron twill white shirt
  • Slim fit semi-spread collar business casual textured blue shirt

Great

No Comment
7 Hour(s) ago

Navy and white silk classic Fleur-de-Lys tie

  • Customer also reviewed:
  • Classic fit white washed Oxford shirt

Very good service

No Comment
7 Hour(s) ago

Slim fit spread collar non-iron twill white shirt

  • Customer also reviewed:
  • Slim fit non-iron poplin white shirt

Good quality shirts

No Comment
7 Hour(s) ago

Slim fit spread collar Egyptian cotton textured blue shirt

  • Customer also reviewed:
  • Light grey cotton cashmere v-neck sweater
  • Slim fit spread collar non-iron mouline stripe lilac shirt
  • etc.

I have been a loyal customer of Charles Tyrwhitt since first being introduced to the brand when living in NY. Since relocating to an area where stores are not available, I have resorted to ordering online. Though having a favorable opinion of the brand, I am very much dissatisfied with the condition for which my packages have arrived. I have had several separate deliveries arrive in a smashed and destroyed box with my clothing partially exposed. The presentation of my order was poor and not in line with what I expect of a high end brand. Something must be done for me to continue ordering online.

Read more

This definitely doesn’t sound right at all and I do apologise for the disappointment as well as any inconvenience caused! We certainly wouldn’t expect the packages to arrive in such poor condition so we appreciate the matter being raised with us – your comments have been taken on board and please rest assured in the meantime that we’ll immediately replace anything that is lost or damaged as a result of damage to the packaging for no charge.

7 Hour(s) ago

Classic fit non-iron Prince of Wales blue and gold shirt

  • Customer also reviewed:
  • Classic fit non-iron multi grid check shirt
  • Classic fit non-iron Prince of Wales yellow and royal blue shirt

I bought 4 shirts. I like them all. Good fit. Good quality. I look soooo good in them! LOL

No Comment
8 Hour(s) ago

Slim fit button-down collar non-iron business casual white shirt

  • Customer also reviewed:
  • Classic fit button down collar non-iron twill white shirt
  • Slim fit button down collar non-iron twill white shirt

Really quick service.

No Comment
8 Hour(s) ago

Extra slim fit semi-spread collar business casual melange navy and brown check shirt

  • Customer also reviewed:
  • Slim fit slub cotton blue and white shirt
  • Slim fit spread collar popover light grey check shirt
  • etc.

Pleased overall.

No Comment
8 Hour(s) ago

Slim fit non-iron windowpane check sky blue shirt

  • Customer also reviewed:
  • Slim fit non-iron honeycomb white shirt
  • Slim fit non-iron honeycomb sky blue shirt

Excellent service and exchange process

No Comment
8 Hour(s) ago

Slim fit non iron imperial weave white shirt

  • Customer also reviewed:
  • Slim fit non-iron poplin blue shirt
  • Slim fit semi-spread collar business casual textured royal blue shirt

I haven't been able to wear them, the arms on all three were shorter than expected. How do I exchange?

Read more

This is a shame to read but not to worry as the purchase is covered by our unconditional guarantee! The items can be sent back with a completed returns form to be exchanged using the pre-paid label included with every order or please don’t hesitate to arrange the return online – this will generate a pre-paid shipping label to be printed and used but please don’t hesitate to get in touch if we can be of any further assistance.

8 Hour(s) ago

Slim fit button down collar non-iron twill white shirt

always

No Comment
8 Hour(s) ago

Classic fit non-iron royal Panama white shirt

  • Customer also reviewed:
  • Classic fit non-iron herringbone white shirt
  • Classic fit non iron imperial weave white shirt

My favorite shirt maker.

No Comment
8 Hour(s) ago

Classic fit blue washed Oxford shirt

  • Customer also reviewed:
  • Classic fit white washed Oxford shirt
  • Classic fit sky blue washed Oxford shirt

Great quality delivered quickly

No Comment
8 Hour(s) ago

Classic fit non-iron Oxford royal blue bengal stripe shirt

  • Customer also reviewed:
  • Classic fit blue washed Oxford shirt
  • Classic fit white plain washed Oxford shirt

Quick delivery and a quality product. Very nice!

No Comment
8 Hour(s) ago

Classic fit non-iron Prince of Wales blue and gold shirt

  • Customer also reviewed:
  • Classic fit non-iron Prince of Wales check grey and black shirt
  • Classic fit non-iron poplin blue shirt

The shirts fit and feel great

No Comment
9 Hour(s) ago

Extra slim fit non iron imperial weave white shirt

  • Customer also reviewed:
  • Extra slim fit non-iron twill sky blue shirt

Fast shipping, great product, great prices.

No Comment
9 Hour(s) ago

Slim fit non-iron twill grey shirt

  • Customer also reviewed:
  • Slim fit small gingham sky blue shirt
  • Slim fit fine stripe sky blue shirt

it was easy to order my shirts, and they arrived sooner than expected. The price was good for the high quality

No Comment
9 Hour(s) ago

Black Fenton wingtip brogue Derby shoes

Fantastic experience

No Comment
9 Hour(s) ago

Slim fit non-iron twill grid check royal blue shirt

  • Customer also reviewed:
  • Slim fit non-iron Prince of Wales yellow and royal blue shirt
  • Slim fit non-iron bengal stripe red shirt
  • etc.

Shirts were too big and I ordered slim not extra slim. The return process is easy.

No Comment
9 Hour(s) ago

Classic fit non iron imperial weave white shirt

  • Customer also reviewed:
  • Classic fit non iron imperial weave blue shirt
  • Classic fit non-iron herringbone white shirt

Extremely fast.

No Comment
9 Hour(s) ago

Classic fit button down collar non-iron twill white shirt

  • Customer also reviewed:
  • Classic fit button-down collar non-iron business casual royal blue check shirt

Great service, great product, great price. What else is there to say?

No Comment
9 Hour(s) ago

Slim fit denim blue plain washed Oxford shirt

  • Customer also reviewed:
  • Slim fit non-iron puppytooth royal blue shirt
  • Slim fit button-down collar non-iron business casual white and sky blue striped shirt
  • etc.

Your delivery time is just too long and you should offer tracking. I realize these products come from the UK and you service is orobably much better there but I want to know when I can recieve my ourchased products

Read more

I do apologise for any disappointment caused and thank you for writing to us! The standard delivery method is timely and reliable without the need for a tracking service but the points raised here will be taken on board. In the meantime, we do have a range of expedited delivery methods available to use on request and these are fully traceable as well.