Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 151954 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
10 Minute(s) ago

White Oxford polo

  • Customer also reviewed:
  • Chambray Oxford polo
  • Forest green Oxford polo
  • etc.

Always responsive.

No Comment
1 Hour(s) ago

Classic fit non-iron twill grid check royal blue shirt

It has been a great pleasure doing business with Charles Tyrwhitt, You have hit the mark every time on an order.The service is has been great. You put "customer" in customer service. I have received great service from your staff.

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No Comment
1 Hour(s) ago

Slim fit non-iron twill sky blue shirt

Shipping was fast.

No Comment
1 Hour(s) ago

Email Gift Vouchers

I will never purchase a product from this company.

No Comment
1 Hour(s) ago

Slim fit Prince of Wales silver shirt

  • Customer also reviewed:
  • Slim fit Prince of Wales berry shirt

Love the shirts and good prices for the quality

No Comment
1 Hour(s) ago

Blue slim fit twill business suit jacket

  • Customer also reviewed:
  • Slim fit non iron imperial weave light green shirt
  • Slim fit non iron imperial weave sky blue shirt
  • etc.

good service. Didn't like that some of my items were listed as backordered after I placed the order.

No Comment
1 Hour(s) ago

Extra slim fit spread collar non-iron herringbone white shirt

  • Customer also reviewed:
  • Extra slim fit Egyptian cotton cavalry twill white shirt
  • Extra slim fit spread collar Egyptian cotton cavalry twill white shirt
  • etc.

Overall still great shirts, but the shirt sleeves were shorter than other shirts of the same measurements that I've bought in the past. I notice that the collars and sleeves vary from shirt to shirt (thickness, length,etc.). I also didn't receive bronze collar stays for one shirt even though the packaging itself said there were bronze collar stays inside.

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No Comment
1 Hour(s) ago

Navy and white stripe pique polo

prompt and curtious

No Comment
1 Hour(s) ago

Classic fit semi-cutaway collar business casual chambray mid blue shirt

  • Customer also reviewed:
  • Classic fit non-iron twill white shirt
  • Classic fit Egyptian cotton diamond texture mid blue shirt
  • etc.

Your suit sizes now end at 48. I'm losing weight and hoping the 48 will soon fit. All else is fantastic.

No Comment
2 Hour(s) ago

Classic fit semi-spread collar Egyptian cotton stripe royal blue shirt

  • Customer also reviewed:
  • Classic fit non-iron twill grid check light pink shirt
  • Classic fit semi-spread collar Egyptian cotton stripe sky blue shirt
  • etc.

Very smooth

No Comment
2 Hour(s) ago

Slim fit non-iron royal Panama white shirt

  • Customer also reviewed:
  • Slim fit non-iron twill grid check royal blue shirt

Good

No Comment
2 Hour(s) ago

Slim fit non-iron twill white shirt

  • Customer also reviewed:
  • Extra slim fit non-iron twill white shirt
  • Slim fit non-iron Prince of Wales blue and gold shirt
  • etc.

Awesome fit and quality.

No Comment
2 Hour(s) ago

Slim fit non-iron twill white shirt

  • Customer also reviewed:
  • Slim fit non-iron twill sky blue shirt
  • Slim fit non-iron multi grid check shirt
  • etc.
Latest

Arrived well before the original ship date


26-May-2017
Arrived faster than expected

Read more
No Comment
3 Hour(s) ago

Extra slim fit spread collar non-iron grey shirt

Always have a great experience with CT. Quality products and excellent customer service.

No Comment
3 Hour(s) ago

Slim fit non-iron Prince of Wales blue and gold shirt

  • Customer also reviewed:
  • Slim fit non-iron twill grid check royal blue shirt
  • Slim fit non-iron Prince of Wales yellow and royal blue shirt
  • etc.

Great price & product.

No Comment
3 Hour(s) ago

Slim fit blue lambswool hopsack jacket

  • Customer also reviewed:
  • Slim fit Egyptian cotton cavalry twill white shirt
  • Slim fit non-iron twill mid blue shirt
  • etc.

Recent order view didn't show my order, return got lost in system and I had to call, then conflicting info was given.

No Comment
3 Hour(s) ago

Slim fit non-iron twill white shirt

  • Customer also reviewed:
  • Slim fit non-iron twill sky blue shirt

CT Shirts provides great products and a great customer experience.

No Comment
3 Hour(s) ago

Extra slim fit non-iron puppytooth sky blue shirt

  • Customer also reviewed:
  • Extra slim fit Egyptian cotton poplin white shirt
  • Extra slim fit spread collar non-iron twill grey shirt

great fit great service!

No Comment
3 Hour(s) ago

Slim fit non-iron twill sky blue shirt

  • Customer also reviewed:
  • Slim fit non-iron twill white shirt
  • Slim fit non-iron poplin white shirt

The Discount I was looking for was 3 shirts for $99.00
I didn't receive that. Nice shirts though. Collar could be a little stiffer. Already flares up on one side.

No Comment
3 Hour(s) ago

White classic fit flat front weekend chinos

The product is always sound and never had a bad customer service experience. I like getting my clothes from there.

No Comment
3 Hour(s) ago

Navy and gold silk vintage paisley luxury tie

  • Customer also reviewed:
  • Black and white silk block stripe classic tie
  • Classic fit Oxford sky blue shirt

Great customer service. The chat line is not so good. Better to call their 1800 number to have issues or questions resolved.

No Comment
6 Hour(s) ago

Slim fit non-iron Oxford royal blue bengal stripe shirt

ordered on the phone because of problems with free shipping on line. The Sales person was very professional and helpful rectifying the issue.

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No Comment
8 Hour(s) ago

Slim fit spread collar non-iron herringbone lilac shirt

  • Customer also reviewed:
  • Slim fit Prince of Wales lilac shirt

Outstanding

No Comment
9 Hour(s) ago

Slim fit non-iron twill white shirt

  • Customer also reviewed:
  • Slim fit non-iron twill stripe white and sky blue shirt
  • Slim fit non-iron Prince of Wales check pink and blue shirt
  • etc.

Service was good. I visited the store in Chicago before ordering online and they were helpful.

Read more

It's great to see that my colleagues in the Chicago store were helpful in determining the size and fit required, prior to making your order. It can be tricky getting your size right first time, so the ability to be measured and try on some shirts first cannot be overstated. Rest assured that once we have your return back, an exchange will be provided and hopefully that one will fit you beautifully. Just for your future reference, you can make a return via the website and it will really cut down the time you are waiting for a replacement.

11 Hour(s) ago

Classic fit non-iron twill grid check purple shirt

  • Customer also reviewed:
  • Classic fit semi-spread collar Egyptian cotton stripe sky blue shirt
  • Slim fit semi-spread collar business casual oval dobby navy blue and white shirt
  • etc.

I absolutely love the brand. I wear these shirts all the time and have referred a number of friends that also buy and continue to buy from you. Quality is excellent and the service has been very good also. I am 6'3" tall and 200#'s, so I am not over weight, but I wish that your suits and sport coats were cut a little more relaxed...I would own them in a second. I also wish your website kept my measurements as a suggested platform so that I would not have to go back and refer to sizes, fits, etc. that I bought in the past. I also wish it graphically kept a list of colors and patterns I already own because I am usually going back into my closet at home to check and that means I left the buying position of my office laptop...pausing does not equal quick sales.

Read more

Thank you ever so much for your detailed feedback and it's clear you are a big fan of ours! Your suggestions and comments on the website really are appreciated and I have already forwarded them to the Web Team for further consideration. It's a real shame that the Slim Fit shirt ordered here wasn't quite right for you, but as you say - if you don't try, you don't know! The good thing about purchasing from us is you have our no quibble 6 month guarantee, so a return will always be accepted should it be required.