We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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fast service and good quality product
I followed the process for a return - printing the label and shipping the box back - but have yet to receive any kind of confirmation that my return/exchange was in progress, or given an ETA on resolution. Very frustrating!
Time and time again your customer service is by far outstanding
I'm being nice by giving a good -- it should be just OK. Some of their merchandise is really nice. The shopping experience -- for me -- is hell. More often than not, the items in a catalog I've just received are no longer in stock or available. Irritating enough where I often ignore future catalogs and/or emails. But once in a while, I try again. Often with disappointing results. Then there's that once-in-a-blue-moon experience that is quite good.
Great quality for the price.
Great prices on high quality, well-fitting shirts. Fast shipping was a plus.
The customer service is always professional and friendly.
High quality clothing with excellent customer service.
Great shirts, well made, reasonable, affordable price when there are sales.
Great quality and customer service05-Aug-2015Great service and great product
As with past orders the experience with ordering and sorting by my size was very helpful.
Your service is amazing. Time permitting, I prefer to call n my orders because your people are amazing. The accent doesn't hurt either.
Shirt sleeve wasn't fitted correctly!
I love the Charles Tyrwhitt website and the purchasing process - very user friendly.
Great customer service
CT is the only shirt company I use anymore. High-quality shirting, great patterns, excellent fit. Delivery from the UK a little slow, but worth the wait. On the rare occasions when I have needed to contact customer service, the staff have been professional, friendly and extremely helpful. Best shirt company out there.
Great product great service
Excellent as always