Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 96271 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
21 Minute(s) ago

Navy & Red Classic Fit Tartan Check

Order was shipped & arrived early

No Comment
51 Minute(s) ago

Blue and gold Prince of Wales check non-iron classic fit shirt

Excellent, very helpful when ordering over the telephone

No Comment
1 Hour(s) ago

Broads Handmade Blue Multi Petal Tie

  • Customer also reviewed:
  • Blenheim Handmade Gold Baroque Floral Tie

EXCELLENT SERVICE & VERY PROMPT

No Comment
1 Hour(s) ago

Sky twill non-iron slim fit shirt

  • Customer also reviewed:
  • Lilac twill puppytooth non-iron slim fit shirt
  • Blue and gold Prince of Wales check non-iron slim fit shirt
  • etc.

Shirts are great, cuff links not so good.

No Comment
1 Hour(s) ago

Hughes Woven Burgundy & Navy Fleur De Lys Tie

  • Customer also reviewed:
  • Ashridge Woven Burgundy Flying Duck Tie

I was told that I can exchange the tie with different color when I received it. I was told that there is a smart label that I can just put it on the box and return the Burgundy Flying Duck tie to exchange for a Navy Flying Duck Tie. But when I went to USPS post office, they refuse to take it because they said that there is no postage on the smart label. I called you from the USPS office and your representative said to me that he is going to email me a new label with postage on it. Unfortunately up to today I have never received any new smart label with postage on it emailed to me at all as you guys promised me. Please email me at *personal info removed by Feefo* to let me know what I should be doing now. Thanks

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No Comment
2 Hour(s) ago

White washed Oxford classic fit shirt

  • Customer also reviewed:
  • Sky washed Oxford classic fit shirt
  • Navy bengal washed Oxford classic fit shirt
  • etc.

Excellent service and outstanding quality.

No Comment
2 Hour(s) ago

Plum regency weave slim fit shirt

  • Customer also reviewed:
  • Grey regency weave slim fit shirt
  • Cream silk road end on end slim fit shirt

Always customer focused!

No Comment
2 Hour(s) ago

Handmade silver baroque floral tie

the customer service team is very pleasant and do a good job answering all my questions. They represent the Co. very well.

No Comment
3 Hour(s) ago

Sky twill non-iron slim fit shirt

  • Customer also reviewed:
  • White imperial twist non-iron slim fit shirt
  • Green and blue royal Oxford check non-iron slim fit shirt

Great prices. Feel like they highly value their customers, unlike a lot of retailers.

No Comment
3 Hour(s) ago

Green textured twill non-iron classic fit shirt

  • Customer also reviewed:
  • Woven red two tone squares tie

Quality of materials and speed of fulfillment were excellent. They exceeded my expectations.

No Comment
3 Hour(s) ago

Enamel white round starburst cuff links

  • Customer also reviewed:
  • Enamel cheveron circle cuff link
  • Charcoal silk road end on end classic fit shirt
  • etc.

great customer service. they really care about the customer

No Comment
3 Hour(s) ago

Enamel navy round starburst cuff links

  • Customer also reviewed:
  • Lilac royal Panama non-iron classic fit shirt
  • Woven navy leaves tie

excellent

No Comment
3 Hour(s) ago

Red puppytooth slim fit shirt

  • Customer also reviewed:
  • White slim fit washed Oxford shirt
  • Sky gingham check non-iron extra slim fit shirt
  • etc.

Easy buying experience, fast shipping, great selection, and everything looks great.

No Comment
3 Hour(s) ago

Tan leather dress belt

  • Customer also reviewed:
  • Woven navy pindot tie

Great

No Comment
3 Hour(s) ago

White regency weave slim fit shirt

  • Customer also reviewed:
  • Berry regency weave slim fit shirt
  • Blue rich twill stripe non-iron spread slim fit shirt
  • etc.

Very good service. Finding out after purchase that two of my shirts were not stocked was a little late notice in my opinion.

No Comment
3 Hour(s) ago

Blue and gold Prince of Wales check non-iron classic fit shirt

  • Customer also reviewed:
  • Woven gold & navy fleur de lys tie

The shirt and tie arrived on time.

No Comment
3 Hour(s) ago

Lilac twill puppytooth non-iron extra slim fit shirt

  • Customer also reviewed:
  • Woven slim navy plain tie

Excellent Store to shop.

No Comment
3 Hour(s) ago

Berry royal Oxford check non-iron slim fit shirt

  • Customer also reviewed:
  • Royal twill grid check non-iron extra slim fit shirt

The service has been excellent and the shirts are the best I've been able to find. The fit and quality are both exactly what I've been looking for.

No Comment
4 Hour(s) ago

White pinpoint non-iron button down classic fit shirt

Easy to order and great service. Delivery was quick and on time.

No Comment
4 Hour(s) ago

Sky twill non-iron slim fit shirt

  • Customer also reviewed:
  • Purple imperial twist non-iron slim fit shirt
  • Green and blue royal Oxford check non-iron slim fit shirt
  • etc.

Like the products. Have had issues with the shirts not holding up very well over a year or two. Still like the product, just wish I didn't have to replace them every year or two.

No Comment
4 Hour(s) ago

White twill non-iron slim fit shirt

  • Customer also reviewed:
  • Woven black & white tie

Excellent

No Comment
4 Hour(s) ago

White slim fit washed Oxford shirt

  • Customer also reviewed:
  • Sky slim fit washed Oxford shirt
  • Pink slim fit washed Oxford shirt
  • etc.

great prices great products great service quick shipping.
Charles Tyrwhitt is the only place that I buy shirts

No Comment
4 Hour(s) ago

Enamel royal puppytooth square cuff link

  • Customer also reviewed:
  • Lilac twill puppytooth non-iron classic fit shirt
  • Woven navy and white fleur de lys tie

The items I purchased are of great quality. Items were delivered faster than anticipated to my USA address.

No Comment
4 Hour(s) ago

Navy & berry tattersall check washed Oxford classic fit shirt

  • Customer also reviewed:
  • Black Lansdowne work trainers
  • 5 plain white handkerchiefs
  • etc.

I was trained on the Ritz Carlton method that emphasizes mistakes are opportunities to show a companies actualy talent. You and your team rarely fail and when you do you take the opportunity to show that it was just an exeption.

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No Comment
5 Hour(s) ago

Indigo Thayer twill slim fit business suit jacket

  • Customer also reviewed:
  • Indigo Thayer twill slim fit business suit trouser

Fantastic service. I've had to call their customer service several times because of my mistakes and they took care of things without any issues. I also have never been put on hold no matter at what time I called.

No Comment