We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Easy ordering and quick shipment. Arrived as promised.
Excellent quality, amazing customer service!!
Always great have been a loyal customer for over 4 years
Worked well, would like other carrier other than usps for delivery.
Excellent product, great quality!
Fast shipping great communications.
We originally ordered four shirts and they were too small. The return process was super easy and we received the refund quickly! We ordered four new shirts right away and they arrived faster than expected. The quality of the shirts is excellent. We will definitely order from Charles Tyrwhitt again.
i like this great work from Ct
Excellent. Arrived on time and easy to order. Product is excellent.
Excellent service on exchange of my shirts.
Excellent service. The shipment came in 2 packages, which I was not informed beforehand. I emailed to ask where the second package came and I got a swift apology, plus my delivery fee refunded.
Service is very good. The only thing that I would like to see is a more diverse modeling crew in your catalogues.
Products came on time. They were clean, and had no damage
The Customer Service Team at Charles Tyrwhitt is second to none. They were prompt, accommodating and very proficient. When there was an issue with the website, they actually contacted me back to confirm that they had adjusted my order. My only criticism is that the on-line ordering has glitches, specifically with regard to the Offer Codes being recognized and computing the discounts at checkout.
Shipping box came completely destroyed. Cuff length of 32" should be available or be more like 10$ instead of 13$.
Always top notch
The customer service offered at the time I placed my order was excellent, outstanding, and wish other organization in other industries copied what your company does.
love your products and prices
Timely responses to email inquiry.
Excellent products and outstanding customer service.
Service was most pleasant. Items arrived nicely packaged and by the expected date. Products matched or exceeded expectations.27-Apr-2015The service met or exceeded expectations