Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 106201 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
18 Minute(s) ago

Sky bengal stripe non-iron Slim fit shirt

  • Customer also reviewed:
  • Enamel classic Union Jack cuff links
  • Solid brass collar stays classic collar

Easy ordering and quick shipment. Arrived as promised.

No Comment
19 Minute(s) ago

Cream silk road end on end Slim fit shirt

  • Customer also reviewed:
  • Classic green natte tie

Excellent quality, amazing customer service!!

No Comment
23 Minute(s) ago

White pocket square

  • Customer also reviewed:
  • Essential plain green tie
  • Classic fuchsia textured spot tie
  • etc.

Always great have been a loyal customer for over 4 years

No Comment
37 Minute(s) ago

Lilac diamond weave non-iron Slim fit shirt

  • Customer also reviewed:
  • Navy large gingham check non-iron Slim fit shirt
  • Royal twill puppytooth non-iron Slim fit shirt

Worked well, would like other carrier other than usps for delivery.

No Comment
1 Hour(s) ago

Blue pinpoint Slim fit shirt

  • Customer also reviewed:
  • White satin stripe Slim fit shirt
  • White Egyptian cotton puppytooth Slim fit shirt
  • etc.

Excellent product, great quality!

No Comment
1 Hour(s) ago

Green Kensington check non-iron Classic fit shirt

  • Customer also reviewed:
  • Classic green natte tie

Fast shipping great communications.

No Comment
2 Hour(s) ago

Melbury White Twill Non-Iron Slim Fit Shirt

  • Customer also reviewed:
  • Langwith Blue and Gold Prince of Wales Check Non-Iron Slim Fit Shirt

Great

No Comment
2 Hour(s) ago

Small multi grid check non-iron Slim fit shirt

  • Customer also reviewed:
  • Green Kensington check non-iron Slim fit shirt
  • Pink Kensington check non-iron Slim fit shirt

We originally ordered four shirts and they were too small. The return process was super easy and we received the refund quickly! We ordered four new shirts right away and they arrived faster than expected. The quality of the shirts is excellent. We will definitely order from Charles Tyrwhitt again.

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No Comment
2 Hour(s) ago

White twill non-iron spread Classic fit shirt

i like this great work from Ct

No Comment
3 Hour(s) ago

Sky twill non-iron classic collar Extra Slim fit shirt

  • Customer also reviewed:
  • White diamond weave non-iron Extra Slim fit shirt
  • Grey diamond weave non-iron Extra Slim fit shirt

Excellent. Arrived on time and easy to order. Product is excellent.

No Comment
3 Hour(s) ago

Sky diamond weave non-iron Extra Slim fit shirt

  • Customer also reviewed:
  • Essential plain navy tie

Excellent!

No Comment
4 Hour(s) ago

Navy large gingham check non-iron Slim fit shirt

  • Customer also reviewed:
  • Yellow Kensington check non-iron Slim fit shirt
  • Blue and gold Prince of Wales check non-iron Slim fit shirt
  • etc.

Excellent service on exchange of my shirts.

Read more
No Comment
4 Hour(s) ago

Blue Egyptian cotton puppytooth Classic fit shirt

  • Customer also reviewed:
  • Pink silk road end on end Classic fit shirt
  • Small multi grid check non-iron Classic fit shirt
  • etc.

Excellent service. The shipment came in 2 packages, which I was not informed beforehand. I emailed to ask where the second package came and I got a swift apology, plus my delivery fee refunded.

No Comment
4 Hour(s) ago

White twill non-iron spread Slim fit shirt

  • Customer also reviewed:
  • Grey Egyptian cotton puppytooth Slim fit shirt
  • Lilac soft touch bengal stripe Egyptian cotton semi spread Slim fit shirt

n/a

No Comment
4 Hour(s) ago

Tan leather formal belt

  • Customer also reviewed:
  • White Egyptian cotton puppytooth Classic fit shirt
  • Blue and gold Prince of Wales check non-iron Classic fit shirt
  • etc.

Service is very good. The only thing that I would like to see is a more diverse modeling crew in your catalogues.

No Comment
4 Hour(s) ago

Red and blue twill check business casual semi spread Classic fit shirt

  • Customer also reviewed:
  • Classic green natte tie

Great service.

No Comment
5 Hour(s) ago

White poplin non-iron Slim fit shirt

  • Customer also reviewed:
  • Essential plain navy tie

Products came on time. They were clean, and had no damage

No Comment
5 Hour(s) ago

Essential navy and white Fleur de Lys tie

  • Customer also reviewed:
  • Essential gold and navy Fleur de Lys tie
  • Classic navy textured spot tie
  • etc.

The Customer Service Team at Charles Tyrwhitt is second to none. They were prompt, accommodating and very proficient. When there was an issue with the website, they actually contacted me back to confirm that they had adjusted my order. My only criticism is that the on-line ordering has glitches, specifically with regard to the Offer Codes being recognized and computing the discounts at checkout.

Read more
No Comment
6 Hour(s) ago

Sky twill non-iron Classic fit shirt

  • Customer also reviewed:
  • Sky bengal stripe non-iron Classic fit shirt
  • Pink imperial twist non-iron classic fit shirt
  • etc.

Shipping box came completely destroyed. Cuff length of 32" should be available or be more like 10$ instead of 13$.

No Comment
12 Hour(s) ago

Navy merino cardigan

  • Customer also reviewed:
  • Navy cotton cashmere v neck sweater

Always top notch

No Comment
13 Hour(s) ago

Enamel Navy Fleur De Lys

The customer service offered at the time I placed my order was excellent, outstanding, and wish other organization in other industries copied what your company does.

No Comment
13 Hour(s) ago

Blue and grey textured gingham non-iron spread Extra Slim fit shirt

  • Customer also reviewed:
  • Classic slim blue and red floral tie
  • Sky Egyptian cotton two colour texture spread Extra Slim fit shirt
  • etc.

love your products and prices

No Comment
13 Hour(s) ago

Sky bengal stripe non-iron Slim fit shirt

  • Customer also reviewed:
  • White royal Panama non-iron Slim fit shirt
  • Small multi grid check non-iron Slim fit shirt
  • etc.

Timely responses to email inquiry.

No Comment
14 Hour(s) ago

Purple Egyptian cotton puppytooth Slim fit shirt

  • Customer also reviewed:
  • Sky twill puppytooth non-iron Slim fit shirt
  • White poplin non-iron Slim fit shirt
  • etc.

Excellent products and outstanding customer service.

No Comment
14 Hour(s) ago

Loden Sky Twill Check Classic Fit Shirt

  • Customer also reviewed:
  • Langwith Blue and Gold Prince of Wales Check Non-Iron Classic Fit Shirt
  • Thornton Luxury Navy and White Bold Prince of Wales Tie
Latest

Service was most pleasant. Items arrived nicely packaged and by the expected date. Products matched or exceeded expectations.


27-Apr-2015
The service met or exceeded expectations

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We’re very grateful for the feedback – thank you for taking the time to write to us! It’s wonderful to receive your comments regarding the shopping experience and we’ll take your feedback into consideration concerning the length of the shirts accordingly.