Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 135595 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
1 Hour(s) ago

Extra slim fit pink and sky check non-iron poplin shirt

  • Customer also reviewed:
  • Extra slim fit yellow and sky check non-iron poplin shirt

I've bought 10+ shirts from Charles Tyrwhitt in a handful of transactions and every time the customer service is outstanding and the product quality is consistently great. They are easily the best online retailer I buy from and earn my business again and again.

Read more
No Comment
1 Hour(s) ago

Blue silk classic Prince of Wales check tie

The sales representative are polite and helpful. I find it painless to place orders by phone.

No Comment
2 Hour(s) ago

Slim fit spread collar non-iron royal Oxford blue and pink shirt

  • Customer also reviewed:
  • Slim fit semi-spread collar Regency weave white shirt

I am pleased with my purchase, including how easy it has been to place an order and receive updates on order status.

No Comment
2 Hour(s) ago

Slim fit red and grey check heather shirt

  • Customer also reviewed:
  • Extra slim fit semi-cutaway collar business casual double-faced navy and green shirt
  • Slim fit non-iron puppytooth sky shirt
  • etc.

Excellent customer service. Great quality.

No Comment
2 Hour(s) ago

Classic fit non-iron Prince of Wales blue and gold shirt

  • Customer also reviewed:
  • Classic fit non-iron royal Panama blue shirt
  • Classic fit non-iron Prince of Wales lilac shirt

It is wonderful that we can purchase these shirts so easily in the US. In the past I waited until I traveled to London to purchase these shirts on Jermyn Street.

No Comment
3 Hour(s) ago

Slim fit semi-spread collar business casual double-faced navy shirt

  • Customer also reviewed:
  • Slim fit semi-spread collar business casual double-faced navy and pink shirt
  • Slim fit business casual melange puppytooth purple shirt
  • etc.

Charles Tyrwhitt products are well crafted with beautiful fabric and fit. I have only purchased their shirts, but if they produce the same quality in the rest of the line, then they have done well.

No Comment
3 Hour(s) ago

Slim fit semi-spread collar textured gingham check grey shirt

  • Customer also reviewed:
  • Slim fit spread collar Egyptian cotton compact check blue shirt
  • Slim fit spread collar non-iron royal Oxford sky shirt
  • etc.

Best shirts ever

No Comment
3 Hour(s) ago

Slim fit non-iron poplin white shirt

  • Customer also reviewed:
  • Classic fit peached end-on-end sky shirt
  • Navy round cuff links

Like the quality of shirts. Don't like the fit. Still trying to find the perfect fit.

Read more

I am sorry to hear that your new shirt isn't fitting quite as you had hoped for. Rest assured that you are covered by our, 'no quibble' six month guarantee and our full sizing guides can be found on our online website. We would welcome you to exchange your purchase with us for a better fit.

3 Hour(s) ago

Classic fit sky chambray shirt

The shirts I have ordered always fit great and are great looking, stylish. I get compliments from people. Very pleased with quality and service.

No Comment
3 Hour(s) ago

Brown leather embossed croc belt

N/A

No Comment
4 Hour(s) ago

Product Alteration(s)

I prefer calling and speaking to one of your agents in person, they are very good!

No Comment
4 Hour(s) ago

Blue multi cotton luxury Italian floral tie

  • Customer also reviewed:
  • Navy and gold silk luxury English floral tie

The whole service of ordering to receiving is great.

No Comment
6 Hour(s) ago

Blue round silk cufflinks

  • Customer also reviewed:
  • Classic fit non-iron twill sky shirt
  • Classic fit Egyptian cotton poplin white shirt

Good quality products. Phone service is excellent. Web site is some times difficult.

No Comment
7 Hour(s) ago

Classic fit Egyptian cotton poplin white shirt

  • Customer also reviewed:
  • Classic fit non-iron Prince of Wales blue and gold shirt
  • Classic fit non-iron puppytooth royal blue shirt

Overall very pleased.

Read more

Being constructed of fine quality Egyptian cotton, the fabric of this shirt will soft and luxurious. The trade off for this is that the material can be slightly more prone to creases and I am sorry for any concern this has caused. Your feedback about this will be taken on board and you are always welcome to exchange should you wish to do so. This aside, I am delighted to hear how pleased you have been with the rest of your order.

8 Hour(s) ago

Classic fit printed geometric sky shirt

  • Customer also reviewed:
  • Classic fit non-iron spread collar basketweave purple shirt

good

No Comment
10 Hour(s) ago

Extra slim fit non-iron textured green check shirt

  • Customer also reviewed:
  • Extra slim fit semi-spread collar Regency weave sky shirt

All good.

Read more

We work hard to constantly improve the fit and quality of our shirts from season to season in response to customer feedback. I am sorry to hear you may have been adversely affected by these changes and your feedback about this will certainly be taken on board. We would hate for you to be left disappointed and so please feel free to exchange your purchase with us using the prepaid returns label included with your order.

10 Hour(s) ago

Classic fit non-iron bengal stripe sky shirt

  • Customer also reviewed:
  • Black silk classic plain tie

Love the products

No Comment
12 Hour(s) ago

Tan Bennett toe cap Oxford shoes

Poor customer service. I sent my shoes back for a 10 1/2 and have not had any reply about when my new shoes will be arriving.

Read more

With our generous six month guarantee and pre paid returns labels for all our US customers, we have worked to try and make sure that returning an item to us is simple and convenient. Returned goods can take up to 15 business at the latest to reach our warehouse here in the UK. I am sorry to say that your shoes have not yet arrived which is the reason for us not contacting you just yet. Rest assured that we will be in touch the moment your shoes have arrived and your replacement order is safely on its way.

13 Hour(s) ago

Slim fit navy check non-iron poplin shirt

Good

No Comment
13 Hour(s) ago

Classic fit Egyptian cotton poplin white shirt

Good company

No Comment
14 Hour(s) ago

Navy classic fit twill business suit jacket

  • Customer also reviewed:
  • Navy classic fit twill business suit pants
  • Classic fit Egyptian cotton poplin white shirt

The company itself was fine. They made returning the item easy.

No Comment
15 Hour(s) ago

Extra slim fit navy multi check washed Oxford shirt

  • Customer also reviewed:
  • Extra slim fit blue stripe washed Oxford shirt

Great service and buying experience

No Comment
15 Hour(s) ago

Classic fit non-iron poplin check yellow and sky shirt

  • Customer also reviewed:
  • Classic fit non-iron twill sky shirt
  • Classic fit end-on-end cream shirt

very attentive and know that I am a regular customer

No Comment
15 Hour(s) ago

Classic fit semi-spread collar Regency weave white shirt

  • Customer also reviewed:
  • Slim fit semi-spread collar Regency weave white shirt

Prompt and very cordial

No Comment
15 Hour(s) ago

Slim fit spread collar non-iron dobby check sky shirt

  • Customer also reviewed:
  • Slim fit semi-spread collar Regency weave sky shirt
  • Slim fit semi-spread collar stretch sky shirt
  • etc.

C

C

No Comment