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You have failed to deliver this order. I am quite unhappy.
The experience of purchasing the shirts was ok. I got flooded with emails. Since i purchased the shirts 3 weeks ago, i have not had any communication. I have been very disappointed with the delivery portion of the service. It maybe be USPS screwing up, but it is a reflection of Charles Trywhitt's service.
good customer service,my order however was NEVER DELIVERED!
I think your prices are quite good, although the quality is less than what I had expected.
As always, I am highly impressed by Charles Tyrwhitt's excellent service. The quality of their shirts is astonishing; I am in particular a fan of their non-iron 100% cotton shirts. I have actually been complimented on my "crisply ironed" shirts and enjoy seeing people's expressions when I tell them they went through the washing machine! Additionally, the customer service representatives are always courteous and extremely helpful. Thank you Charles Tyrwhitt for everything!18-Apr-2014I love Charles Tyrwhitt but the one thing that bothers me is the fact that $10 for shipping that can take longer than 3 weeks seems a little unreasonable. I understand that this is unavoidable since its bein shipped from the UK, but it still can be frustrating.
I still have NOT RECEIVED my order - I talked to a gentleman last week, still waiting - this week is almost done...
very nice quality material, very soft, I am happy with the shirts.
Will be ordering shirts here from now on
Great web site...disappointing that you limit your return duration policy to only 14 days for "sale" items
Excellent service yet again. The items I purchased in March were slated to be delivered in May and they arrived in early April.
Website was easy to use but it had flaws... Order did not match the confirmation email I received.18-Apr-2014Service rating : I love the shirts I have ordered. I have not had god luck ordering other items like trousersProduct: I own several pairs of trousers in the same published size as the CT trousers. The CT pants I just ordered are too snugs and uncomfortable. The CT trousers are much too snug and will be returned.
For my first experience I was impressed. My compliments
I am still yet to receive my order. I am long time client am very disappointed in the time it has taken.
great selection and item has very good pattern
I order shirts at your Ave of the Americas NYC because you did not stock them in my size. That was disappointing because I was excited to visit the actual store being that I live in FL. Overall the staff were very friendly.
I like the products. Only room for improvement would be delivery time.
Great stuff. Their presentation is what sold me.
very cordial service and recommend to others
The length of the sleeves on these shirts is at least one half inch shorter than all of the other shirts that I have purchased from other venders.
very good product
Service was very good.
After ordering my shirt, I was advised it was on back-order and shipment would be delayed. However the communication was swift and I was kept abreast of the status until it was shipped.
Highly pleased. Easily and quickly addressed an error I had made regarding shipping preferences (all together was changed to as available after finding out that one shirt was on back order)18-Apr-2014No comment to add