Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 97942 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
48 Minute(s) ago

Blue pinpoint classic fit shirt

  • Customer also reviewed:
  • Gold and blue classic spot woven tie

CT shirts website is very user friendly. They deliver promptly.

No Comment
2 Hour(s) ago

Charcoal silk road end on end classic fit shirt

  • Customer also reviewed:
  • Midnight blue silk road end on end classic fit shirt
  • Blue and gold Prince of Wales check non-iron classic fit shirt
  • etc.

took a while to receive shipment

No Comment
6 Hour(s) ago

Email Gift Certificate

Decent.

No Comment
6 Hour(s) ago

Cuffley White Poplin Non-Iron Slim Fit Shirt

I really appreciate your service and the quality of the shirts

No Comment
6 Hour(s) ago

White twill non-iron classic fit shirt

  • Customer also reviewed:
  • Navy bengal non-iron classic fit shirt
  • Blue royal Panama non-iron classic fit shirt
  • etc.

good

No Comment
6 Hour(s) ago

Brown Clarence Toe Cap Brogue

With the exception of the one time I tried to email the CEO directly (as suggested on their website) and instead got a snippy reply with someone that appeared to be his assistant, all other interactions with Charles Tyrwhitt have been excellent in their levels of custom service. At this point I've placed about eight (8) orders in 2014 and will continue to place more.

I do, however, wish they would provide more detailed product information online. There have been things I had to return because of this.

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No Comment
6 Hour(s) ago

Raspberry Gingham Non Iron Extra Slim Fit

  • Customer also reviewed:
  • Harwell Royal Twill Grid Check Non-Iron Extra Slim Fit Shirt
  • Addlestone Woven Silk Plain Bright Yellow Tie

The service was excellent.

No Comment
7 Hour(s) ago

Keyston Sky Silk Road Gingham Check Slim Fit Shirt

  • Customer also reviewed:
  • Mayford Navy Satin Prince of Wales Check Slim Fit Shirt
  • Lancing Blue Rich Twill Stripe Non-Iron Cutaway Slim Fit Shirt
  • etc.

I am always extremely satisfied with your shirts and ties. Kudos!

No Comment
7 Hour(s) ago

White twill non-iron extra slim fit shirt

  • Customer also reviewed:
  • Blue rich twill stripe non-iron spread extra slim fit shirt
  • Berry rich twill stripe non-iron spread extra slim fit shirt
  • etc.

Great dress shirts with the classic spread collars and cuff links. Ordering and returns were easy too. Would definitely continue buying from Charles Tyrwhitt again!

No Comment
8 Hour(s) ago

White Egyptian cotton luxury twill extra slim fit shirt

I requested first class priority delivery, and talked to the CS rep to make sure the shirt was going to be shipped within 3 days after I placed the order. The shirt was probably shipped after 5 or 6 days, so it didn't arrive when I needed it. I paid the 30 something usd for the service for nothing. If they would had told me it wasn't possible to ship it within that period I would had cancelled and everything would've been ok. Very dissatisfied with the service.

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No Comment
8 Hour(s) ago

Thirlmere White Herringbone Slim Fit Shirt

  • Customer also reviewed:
  • Langwith Blue and Gold Prince of Wales Check Non-Iron Slim Fit Shirt
  • Newton Blue Royal Panama Non-Iron Slim Fit Shirt

I think it is a poor decision to charge for gift boxes, you would think you want the free publicity when someone opens your shirt box? It did change my decisions to purchase your products this season.

No Comment
8 Hour(s) ago

Maroon washed Oxford classic fit shirt

  • Customer also reviewed:
  • Denim blue washed Oxford classic fit shirt
  • Navy & blue gingham washed Oxford classic fit shirt
  • etc.

Service was quite speedy considering the product originated in London.

No Comment
9 Hour(s) ago

White twill non-iron extra slim fit shirt

great product

No Comment
9 Hour(s) ago

Sky Prince of Wales check classic fit shirt

Prompt service

No Comment
9 Hour(s) ago

Multi Gingham Non Iron Slim Fit

  • Customer also reviewed:
  • Navy Bengal Slim Fit Washed Oxford

Great. Very pleased

No Comment
9 Hour(s) ago

Lynton Blue Bengal Stripe Soft Touch Classic Fit Shirt

Latest

Pleasant handling when placing the order.


21-Dec-2014
The shirts

Read more
No Comment
10 Hour(s) ago

Denim Blue Classic Fit Washed Oxford Classic Fit

MY PHONE ORDER PROVED TO BE NOT ONLY PROFESSIONAL AN
EFFICIENT BUT DELIGHTFUL AS WELL. I WAS MADE TO FEEL
SIGNIFICANT AND IMPORTANT.

No Comment
10 Hour(s) ago

Berry regency weave extra slim fit shirt

  • Customer also reviewed:
  • Navy, green and white check business casual extra slim fit shirt

Excellent

No Comment
10 Hour(s) ago

Sky twill non-iron slim fit shirt

  • Customer also reviewed:
  • Blue and gold Prince of Wales check non-iron slim fit shirt
  • White imperial twist non-iron slim fit shirt
  • etc.

Delivery date exceeds expectations

No Comment
10 Hour(s) ago

Email Gift Certificate

Great

No Comment
10 Hour(s) ago

White twill non-iron slim fit shirt

  • Customer also reviewed:
  • Sky twill non-iron slim fit shirt

Best online ordering experience I've ever had.

No Comment
11 Hour(s) ago

Plum silk road gingham check slim fit shirt

  • Customer also reviewed:
  • Berry royal Oxford check non-iron slim fit shirt
  • Woven multi gingham tie

I had a problem with one discount code and the service agent did everything possible to make it right. Great products with outstanding service.

No Comment
11 Hour(s) ago

Pink Slim Fit Washed Oxford

  • Customer also reviewed:
  • Bright Red Lambswool Crew Neck Jumper

never an issue.

No Comment
12 Hour(s) ago

Sky imperial twist non-iron classic fit shirt

  • Customer also reviewed:
  • Purple imperial twist non-iron classic fit shirt

Excellent and timely service with an exchange

No Comment
13 Hour(s) ago

Navy multi stripe chunky rib sock

  • Customer also reviewed:
  • Pink & green tartan check brushed twill shirt

first rate

No Comment