We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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1. Products (Slim Fit dress shirts) are excellent.
2. Website is clunky when viewing/reviewing individual selections & "Back to" pages.
3. Customer service rep was excellent when I called about initial lost website order.
The box arrived in an extremely poor condition. The box was crushed, the side of the box was ripped open, and it was wrapped in a ridiculous amount of packing tape in an attempt to fix it.
have made previous orders and am very pleased with the company.
Can't say enough great things about Charles Tyrwhitt, the orders ship quickly and the products are always top quality.
Received the package ahead of schedule.
Just started wearing their shirts. So far so good
Very easy to do business with.
Easy to order, shipped timely, and were in good shape when arrived.
Got my order very quickly, well wrapped.
Overall very positive experience with site and quality of products.
Good quality shirts and excellent service.
Great company with impeccable service and quick delivery.
I have been a very satisfied customer of CT for years. I buy for myself and for gifts all the time
Great shirt - excellent material and fit.
The shirts were nicely packed and arrived in great shape!
So easy - great products
In person or over the phone, they have always been exceptional.
both myself and my fiance ordered presents from charles tyrwhitt in early december. We have not received either order yet, so we're pretty disappointed. Over a month without any type of update or information, finally yesterday she was emailed that the order was not processed. My order just shipped this week ... almost 7 weeks after ordering.
Easy to order, fast delivery, and the brass stays! Nice touch.
Been getting shirts exclusively from CT for a while now. The rest of my dress shirts are Brooks Brothers, but for at least the past several years the quality of CT shirts have been on par with BB and at a much better value. Excellent customer service and style selections as well (spread collars, different weaves, French or button cuff, etc.)
Excellent customer service. I had to return all three shirts because the sleeves were too short. One of them had been worn already but this was not a problem. I was told hat all three would be exchanged.
Great service, prompt delivery. Returns were super easy as well!