Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 115146 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
55 Minute(s) ago

Chilton Mid Blue Silk Road End on End Classic Fit Shirt

  • Customer also reviewed:
  • Compton Pink Soft Touch Bengal Stripe Egyptian Cotton Classic Fit Shirt
  • Compton Lilac Soft Touch Bengal Stripe Egyptian Cotton Classic Fit Shirt
  • etc.

cuffs shrink sooner than other manufacturers

No Comment
1 Hour(s) ago

Compton Sky Soft Touch Bengal Stripe Egyptian Cotton Classic Fit Shirt

  • Customer also reviewed:
  • Compton Yellow Soft Touch Bengal Stripe Egyptian Cotton Classic Fit Shirt

Great company

No Comment
2 Hour(s) ago

Pink diamond weave non-iron Classic fit shirt

  • Customer also reviewed:
  • Pink large gingham check non-iron Classic fit shirt
  • Navy large gingham check non-iron Classic fit shirt

Looks nice

No Comment
6 Hour(s) ago

Cuffley White Poplin Non-Iron Extra Slim Fit Shirt

  • Customer also reviewed:
  • Young White and Sky Twill Stripe Non-Iron Extra Slim Fit Shirt

Had to exchange the shirts for a new size. Was not contacted when one of the shirts I was trying to exchange was not available in the proper/requested size. Finally after several weeks of not hearing anything or receiving merchandise, I contacted the office only to learn that nothing had been done with my order. Somewhat disappointing and had to wait several more weeks for delivery.

Read more

Returning the shirts was absolutely the right thing to do but I’m very disappointed to learn that you weren’t contacted regarding the unavailable item! Thank you for speaking with us directly and please accept my apologies again for the disappointment caused – training will be provided to ensure improvements are made and your replacement order was sent via an expedited delivery method for no extra charge accordingly.

6 Hour(s) ago

Blue circles texture business casual semi spread Classic fit shirt

  • Customer also reviewed:
  • Green soft touch bengal stripe Egyptian cotton semi spread Classic fit shirt
  • Coral Ottoman Classic fit shirt
  • etc.

Always fast delivery. Quality is on-par or better than Brooks Brothers. I always feel as if I get a deal with their product. No where have i purchased clothing, on-lin eor in store, that I've been more satisfied with on each and every pruchase.

Read more
No Comment
7 Hour(s) ago

White pinpoint Classic fit shirt

Prompt delivery

No Comment
7 Hour(s) ago

Navy and red mini floral print Classic fit shirt

  • Customer also reviewed:
  • White, red and navy print Classic fit shirt
  • Rose gold wren farthing cuff links
  • etc.

I recommend Charles Tyrwhitt to my friends and family. The products that I have purchased from the are typically of great value.

No Comment
7 Hour(s) ago

Yellow soft touch bengal stripe Egyptian cotton semi spread Classic fit shirt

  • Customer also reviewed:
  • Lilac soft touch bengal stripe Egyptian cotton semi spread Classic fit shirt
  • Blue pinpoint Classic fit shirt
  • etc.

Courteous and helpful service. Thank you .

No Comment
8 Hour(s) ago

Sky twill check Slim fit shirt

  • Customer also reviewed:
  • White satin stripe Slim fit shirt
  • Sky bengal stripe non-iron Slim fit shirt

Very good communication and quick shipping. Maybe provide tracking numbers?

Read more

Thank you very much! We’re grateful for the suggestion too and the point you’ve raised will be taken on board by us for future seasons accordingly.

9 Hour(s) ago

White Egyptian cotton puppytooth Extra Slim fit shirt

  • Customer also reviewed:
  • Sky diamond weave non-iron Extra Slim fit shirt

Always great quality, and seems an excellent value.

No Comment
9 Hour(s) ago

Navy flat front Slim fit non-iron chinos

  • Customer also reviewed:
  • Camel flat front Slim fit non-iron chinos
  • Navy silk cuff links

Best shirts and chinos!!!

No Comment
9 Hour(s) ago

Navy textured wool Slim fit blazer

Great company. Orders arrive with remarkable speed from the UK.

No Comment
9 Hour(s) ago

Blue jersey stripe business casual semi spread Slim fit shirt

  • Customer also reviewed:
  • White Egyptian cotton puppytooth Slim fit shirt
  • Sky silk road End-on-End Slim fit shirt
  • etc.

Awesome

No Comment
9 Hour(s) ago

Woodchester Sky Twill Puppytooth Non-Iron Slim Fit

Beautiful shirts at great prices. Look like a much higher priced product.

No Comment
9 Hour(s) ago

Pink herringbone stripe Slim fit shirt

  • Customer also reviewed:
  • White twill non-iron Slim fit shirt
  • Sky bengal stripe non-iron Slim fit shirt
  • etc.

Very good quality for the price. It's good relative value and great service.

No Comment
9 Hour(s) ago

Green Kensington check non-iron Classic fit shirt

  • Customer also reviewed:
  • Navy large gingham check non-iron Classic fit shirt

High quality at a price point which I still feel value

No Comment
9 Hour(s) ago

Blue and pink tattersall check washed Oxford Slim fit shirt

  • Customer also reviewed:
  • Berry textured gingham non-iron spread Slim fit shirt
  • Sky Egyptian cotton two colour texture spread Slim fit shirt
  • etc.

As always great!

No Comment
10 Hour(s) ago

Pink satin Prince of Wales check Classic fit shirt

  • Customer also reviewed:
  • Multi check Classic fit shirt
  • Blue Egyptian cotton puppytooth Classic fit shirt

I continue to be impressed with this company, the products, and the service.

No Comment
10 Hour(s) ago

Yellow soft touch pinpoint non-iron semi spread Slim fit shirt

  • Customer also reviewed:
  • Green city gingham spread Slim fit shirt
  • Yellow city gingham spread Slim fit shirt
  • etc.

Service was fine - shirts arrived prior to the expected date.

No Comment
10 Hour(s) ago

Charcoal British Panama slim fit luxury suit trouser

This was the worst customer service experience I have ever had with any company. It took two months to get a replacement set of trousers for a suit that I wore once before the seam split.

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Thank you for taking the time to discuss these matters with us directly and please accept my apologies again for the disappointment and inconvenience caused! We arrange and send replacement orders in as timely a manner as possible but the transit timeframes associated with shipping between the UK and US did work against us and further delays were caused by the tailoring request that we don’t offer as standard. Your comments will be taken on board though and the relevant training provided for improvements to be made.

10 Hour(s) ago

Charcoal Clarendon twill Slim fit business suit jacket

  • Customer also reviewed:
  • Charcoal Clarendon twill Slim fit business suit pants

Love the company and service. You are now my exclusive suit and shirt company!

No Comment
10 Hour(s) ago

Pink city gingham spread Slim fit shirt

  • Customer also reviewed:
  • Blue end on end stripe extreme spread Slim fit shirt

Great shirts!

No Comment
10 Hour(s) ago

White twill non-iron Classic fit shirt

  • Customer also reviewed:
  • Navy bengal stripe non-iron Classic fit shirt
  • Sky twill non-iron spread Classic fit shirt
  • etc.

Great value, fast service and excellent return policy. I'm a customer for life.

No Comment
10 Hour(s) ago

Royal twill puppytooth non-iron Classic fit shirt

  • Customer also reviewed:
  • White royal Panama non-iron Classic fit shirt
  • Essential navy and gold Fleur de Lys tie

Great

No Comment
10 Hour(s) ago

Morden Blue Tonal Check Business Casual Slim Fit Shirt

  • Customer also reviewed:
  • Petworth Lilac City Gingham Check Cutaway Slim Fit Shirt

Excellent.

No Comment