Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 137019 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
2 Hour(s) ago

Brown leather reversible belt

  • Customer also reviewed:
  • Neutral shoe cream
  • Black cotton rich 3 pack socks
  • etc.

A shirt maker with a unique customer satisfaction experience. Very top quality products.......I will remain a customer for life!

No Comment
2 Hour(s) ago

Brown leather reversible belt

  • Customer also reviewed:
  • Classic fit non-iron micro spot sky shirt
  • Classic fit non-iron multi check green shirt

Waiting on new belt. delivery was very good.

No Comment
3 Hour(s) ago

Extra slim fit semi-spread collar Regency weave white shirt

  • Customer also reviewed:
  • Extra slim fit raised stripe sky shirt

Excellent

No Comment
3 Hour(s) ago

Classic fit small gingham check sky shirt

  • Customer also reviewed:
  • Classic fit non-iron puppytooth royal blue shirt
  • Classic fit small gingham check navy shirt
  • etc.

Quick and accurate shipping plus an outstanding product at a reasonable price? This is a no brainer!

Read more
No Comment
4 Hour(s) ago

Slim fit grandad collar white shirt

  • Customer also reviewed:
  • Slim fit raised stripe sky shirt
  • Slim fit raised stripe navy shirt
  • etc.

very helpful, shipping was great. got my order right this time which is an improvement as in the past I was sent wrong shirts on a few occasions.

No Comment
4 Hour(s) ago

Slim fit Egyptian cotton cavalry twill blue shirt

  • Customer also reviewed:
  • Slim fit semi-spread collar stretch stripe blue shirt
  • Slim fit raised stripe navy shirt
  • etc.

Quick shipping, great product and near-perfect fit

No Comment
4 Hour(s) ago

Extra slim fit non-iron mini herringbone blue shirt

  • Customer also reviewed:
  • Slim fit semi-spread collar textured gingham check navy shirt
  • Extra slim fit non-iron textured blue check shirt

Excellent designs and prices. My favorite shirts eshop!

No Comment
5 Hour(s) ago

Slim fit button-down collar non-iron business casual sky shirt

  • Customer also reviewed:
  • Sky Buckingham Weave Non-Iron Slim Fit Shirt
  • Slim fit semi-spread collar textured gingham check navy shirt
  • etc.

Shipping took 4 days longer than I was quoted at the time of purchase, which was already a long time. It was disappointing there was no way to track the package and customer service just asked me to "give it a few days."

No Comment
5 Hour(s) ago

Classic fit button-down collar non-iron business casual navy shirt

  • Customer also reviewed:
  • Classic fit poplin dobby navy shirt
  • Classic fit non-iron short sleeve lilac shirt
  • etc.

Long sleeve shirts are perfect. Short sleeve are not as good.

No Comment
5 Hour(s) ago

Extra slim fit Egyptian cotton cavalry twill white shirt

  • Customer also reviewed:
  • Extra slim fit raised stripe sky shirt
  • Extra slim fit non-iron Buckingham weave pink shirt
  • etc.

very seamless and easy shopping experience

No Comment
5 Hour(s) ago

Extra slim fit Egyptian cotton poplin white shirt

  • Customer also reviewed:
  • Extra slim fit semi-spread collar textured gingham check lilac shirt

Very impressive all around.

No Comment
7 Hour(s) ago

Classic fit non-iron twill white shirt

  • Customer also reviewed:
  • Classic fit non-iron royal Panama blue shirt
  • Classic fit non-iron royal Panama white shirt

Very satisfied with the quality and price

No Comment
9 Hour(s) ago

Classic fit spread collar non-iron twill white shirt

Quick delivery of my order.

No Comment
11 Hour(s) ago

Slim fit non-iron Prince of Wales lilac shirt

Shirt is as described.

No Comment
11 Hour(s) ago

Slim fit non-iron bengal stripe short sleeve sky shirt

  • Customer also reviewed:
  • Slim fit non-iron short sleeve multi check green shirt
  • Slim fit non-iron Windsor check pink short sleeve shirt

The orginal order was never received. When I called, I was informed that they now only had 1 orf the 3 shirts i ordered, but that it would be shipped out right away. Imigine my surprise when I found out that they did NOT expidite the shipment and that they only shipped it 5 days after my call.

No Comment
12 Hour(s) ago

Classic fit end-on-end pink shirt

  • Customer also reviewed:
  • Classic fit non-iron short sleeve lilac shirt
  • Classic fit non-iron short sleeve dobby check navy shirt
  • etc.

Order is always correctly filled and arrives within the expected timeframe.

No Comment
12 Hour(s) ago

Classic fit semi-spread collar textured gingham check lilac shirt

  • Customer also reviewed:
  • Classic fit semi-spread collar pindot navy shirt
  • Slim fit Egyptian cotton cavalry twill pink shirt
  • etc.
Latest

They said they would refund the shipping charge because the promo i used to buy the shirts had free shipping on it. Yet i never got the refund. I called the majn office twice they said they would refubd the money but have not seen any money back yet.

26-Jul-2016
Will not order anything from the place again.

Read more
No Comment
12 Hour(s) ago

Slim fit non-iron textured red check shirt

didnt need to have any service

No Comment
13 Hour(s) ago

Extra slim fit non-iron multi grid check shirt

  • Customer also reviewed:
  • Extra slim fit semi-spread collar stretch stripe blue shirt
  • Extra slim fit non-iron textured red check shirt
  • etc.

This is the second order in a row where you've sent me the wrong shirt. The receipt shows the correct order but it wasn't packaged correctly. My most recent order had 2 of the 4 shirts ordered wrong. One had a french cuff that I didn't order and one was the wrong size (ordered an extra slim and received a slim).

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No Comment
14 Hour(s) ago

Slim fit non-iron puppytooth sky shirt

  • Customer also reviewed:
  • Slim fit semi-spread collar pindot sky shirt
  • Slim fit raised stripe sky shirt
  • etc.

Very high quality shirts for the price, will purchase again. Also it is very helpful to have the return labels included in the shipping box for returns.

No Comment
14 Hour(s) ago

Classic fit spread collar non-iron twill white shirt

  • Customer also reviewed:
  • Classic fit spread collar non-iron twill sky shirt
  • Classic fit non-iron puppytooth lilac shirt
  • etc.

I have found the ideal shirt for me. I shall not shop for shirts from anywhere else!

No Comment
14 Hour(s) ago

Extra slim fit spread collar non-iron dobby check pink shirt

  • Customer also reviewed:
  • Extra slim fit semi-spread collar textured gingham check grey shirt
  • Extra slim fit spread collar Egyptian cotton compact check green shirt
  • etc.

I've never had any issues with billing, delivery, etc. Excellent overall and meets expectations.

Read more
No Comment
15 Hour(s) ago

Slim fit button-down collar non-iron business casual navy shirt

The customer service is excellent, providing timely information and making it easy for the customer to deal with issues. The inability to try on an item "in the store" can lengthen the time needed to get a good fit. Ordering an item not in stock requires patience, which is rewarded when the item arrives.

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No Comment
15 Hour(s) ago

Email Gift Vouchers

Easily reached customer service with efficient help when needed. Recently ordered shirts without pocket by mistake. Return and arrival of shirts with added pocket hassle free.

No Comment
15 Hour(s) ago

Extra slim fit Egyptian cotton cavalry twill white shirt

  • Customer also reviewed:
  • Extra slim fit semi-spread collar business casual denim blue shirt
  • Extra slim fit semi-spread collar business casual black shirt
  • etc.

Lo siento, mi ingles no es muy bueno, pero estoy feliz por conocer sus productos y servicios. Usé durante 12 años otra marca, y definitivamente deseo seguir con Charles Tyrwitt. Felicitaciones y mil gracias. Sigan perfeccionando su calidad.

No Comment