Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 102357 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
15 Minute(s) ago

Blue large gingham check non-iron Classic fit shirt

  • Customer also reviewed:
  • White royal Panama non-iron Classic fit shirt
  • Blue and gold Prince of Wales check non-iron Classic fit shirt
  • etc.

Shirts always seem to fit well...good quality... Could use a few more shirts in the brown ...light brown color

No Comment
22 Minute(s) ago

White pocket square

  • Customer also reviewed:
  • Royal puppytooth pocket square
  • Luxury navy and white large spot pocket square

I always have to commend your improvement on shipping from the UK. I live in the Midwest and my packages arrive 5-7 business days after I have placed the order. Kudos to your team

No Comment
43 Minute(s) ago

Blue and grey textured gingham non-iron spread Slim fit shirt

  • Customer also reviewed:
  • Grey Prince of Wales check semi spread Slim fit shirt

great products and customer service

No Comment
1 Hour(s) ago

Sky silk road gingham check extra slim fit shirt

  • Customer also reviewed:
  • Sky herringbone extra slim fit shirt
  • White imperial twist non-iron extra slim fit shirt
  • etc.

Overall everything has been quite exceptional with the quality and customer service. Shipping time lags but that is understandable given the distance. I would be more willing to by clothes with free or reduced shipping.

No Comment
1 Hour(s) ago

White twill non-iron slim fit shirt

  • Customer also reviewed:
  • Sky twill non-iron slim fit shirt

excelllent

No Comment
1 Hour(s) ago

Grey Apsley sharkskin slim fit business suit jacket

  • Customer also reviewed:
  • Grey Apsley sharkskin slim fit business suit pants

Excellent customer service. Every time I have a question and I called customer service, I was able to speak with someone right away. They're quick at answering my questions.

No Comment
2 Hour(s) ago

Sky washed Oxford Extra Slim fit shirt

  • Customer also reviewed:
  • Berry stripe washed Oxford Extra Slim fit shirt
  • White and navy double face Extra Slim fit shirt
  • etc.

great service, only thing missing is being able to track a shipment to the US

No Comment
2 Hour(s) ago

Blue and yellow stripe washed favourite Slim fit shirt

  • Customer also reviewed:
  • Enamel classic Irish shamrock cuff links

Great shirts and great customer service!

No Comment
2 Hour(s) ago

Navy basket weave check non-iron spread Classic fit shirt

  • Customer also reviewed:
  • Raspberry basket weave check non-iron spread Classic fit shirt
  • Sky basket weave check non-iron spread Classic fit shirt
  • etc.

I have been purchasing my casual, non-iron business shirts from Charles Tyrwitt for the past number of years and I have been more than satisfied by the service and the overall communication I have had with the company. I have introduced others to the company, including my very fashion conscious son, and all have been equally impressive.

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No Comment
2 Hour(s) ago

Melbury White Twill Non-Iron Extra Slim Fit Classic Collar

  • Customer also reviewed:
  • Woodchester Sky Twill Puppytooth Non-Iron Extra Slim Fit
  • Penrose Pink Diamond Weave Non-Iron Extra Slim Fit Shirt
  • etc.

Service and advice have always been great

No Comment
3 Hour(s) ago

Marcella bib front classic collar evening shirt slim fit

  • Customer also reviewed:
  • Charcoal merino button neck slim fit jumper

Fast Shipping and good communication on status updates. Excellent shirts that are made well and fit perfectly. Highly impressed and will be buying most of my shirts here going forward.

No Comment
3 Hour(s) ago

Mid blue Spencer birdseye slim fit business suit jacket

  • Customer also reviewed:
  • Mid blue Spencer birdseye slim fit business suit pants

I have yet to even receive the jacket and despite several attempts at retrieval, it appears to either never have been sent and/or lost.

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No Comment
3 Hour(s) ago

Sky twill puppytooth non-iron slim fit shirt

  • Customer also reviewed:
  • White twill non-iron slim fit shirt
  • Sky twill non-iron slim fit shirt

Customer service for this order was far below average. Only received 3 of 5 shirts. Charles Tyrwhitt customer service cancelled my order of the other 2 shirts without my knowledge. Did not receive promotional offer I was promised. Very Frustrating.

No Comment
3 Hour(s) ago

Pink satin Prince of Wales check slim fit shirt

Latest

Excellent customer service - professional, polite, fast.


03-Mar-2015
Reading other reviews, I forgot to mention that I ordered the shirt for Christmas and it was delivered in later January. Quite a disappointment, but I think that this fact (though not clearly visible) had been mentioned on the web page when I was filling my order. I just did not notice that...

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No Comment
3 Hour(s) ago

Yellow satin Prince of Wales check slim fit shirt

  • Customer also reviewed:
  • White royal Panama non-iron Slim fit shirt
  • Purple imperial twist non-iron slim fit shirt
  • etc.

I had an exceptionally positive experience with customer service. There was a little issue with a mark on the inside cuff of one of the shirts and immediately after they received a photo (didn't even need to wait for the shirt to be returned) they had a replacement on the way. It also appeared that customer service would respond 24 hours a day, so just an excellent overall experience from the customer service side to accompany the great quality shirts.

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No Comment
3 Hour(s) ago

Newton Blue Royal Panama Non-Iron Slim Fit Shirt

  • Customer also reviewed:
  • Kensington Yellow Grid Check Non-Iron Slim Fit Shirt
  • Pitsford Classic Slim Blue and Red Floral Tie

excellent

No Comment
3 Hour(s) ago

Black Clarendon twill Slim fit business suit jacket

  • Customer also reviewed:
  • Black Clarendon twill Slim fit business suit pants
  • Black Clarendon twill Slim fit business suit vest
  • etc.

This is my second purchase and I have been happy with the products and service

No Comment
3 Hour(s) ago

Blue Egyptian cotton puppytooth Slim fit shirt

  • Customer also reviewed:
  • Pink silk road end on end Slim fit shirt
  • Royal twill puppytooth non-iron Slim fit shirt
  • etc.

Had to do an exchange and process was very easy.

No Comment
3 Hour(s) ago

White non-iron classic fit shirt

  • Customer also reviewed:
  • Blue rich twill stripe non-iron spread classic fit shirt
  • Green rich twill stripe non-iron spread classic fit shirt
  • etc.

excellent products, very pleased

No Comment
3 Hour(s) ago

Royal Thackeray blue twill slim fit business suit pants

  • Customer also reviewed:
  • Royal blue Thackeray twill slim fit business suit jacket
  • Navy sharkskin slim fit suit jacket
  • etc.

Customer service was very helpful and friendly in negotiating my return.

No Comment
3 Hour(s) ago

White twill non-iron spread slim fit shirt

  • Customer also reviewed:
  • Pink satin Prince of Wales check slim fit shirt
  • Cream silk road end on end slim fit shirt
  • etc.

Took over a month to receive my shirts and shoes. I purchased these items for a meeting with 3 weeks to spare. Needless to say I wasted my time and money. The shirts, shoes and cuff links are sitting in my closet.

No Comment
4 Hour(s) ago

Black Business Casual Slim Fit

  • Customer also reviewed:
  • Saltram Blue Slub Plain Business Casual Slim Fit Shirt

always has what I want in stock, and a great fit

No Comment
4 Hour(s) ago

Silver grey merino v neck jumper

  • Customer also reviewed:
  • Multi cotton 3 pack socks

It takes 3-4 weeks for delivery

No Comment
4 Hour(s) ago

White and navy paisley print Slim fit shirt

  • Customer also reviewed:
  • Navy and red mini floral print Slim fit shirt
  • White, red and navy print Slim fit shirt
  • etc.

Overall, I have been pleased with my expereince with the company. On my last order I did become a little concerned wondering when my order was going to arrived. I sent an email inquiring but it was never responded to by the company.

No Comment
4 Hour(s) ago

Royal blue Thackeray twill slim fit business suit jacket

  • Customer also reviewed:
  • Royal Thackeray blue twill slim fit business suit pants

No comment

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No Comment