We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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A shirt maker with a unique customer satisfaction experience. Very top quality products.......I will remain a customer for life!
Waiting on new belt. delivery was very good.
Quick and accurate shipping plus an outstanding product at a reasonable price? This is a no brainer!
very helpful, shipping was great. got my order right this time which is an improvement as in the past I was sent wrong shirts on a few occasions.
Quick shipping, great product and near-perfect fit
Excellent designs and prices. My favorite shirts eshop!
Shipping took 4 days longer than I was quoted at the time of purchase, which was already a long time. It was disappointing there was no way to track the package and customer service just asked me to "give it a few days."
Long sleeve shirts are perfect. Short sleeve are not as good.
very seamless and easy shopping experience
Very impressive all around.
Very satisfied with the quality and price
Quick delivery of my order.
Shirt is as described.
The orginal order was never received. When I called, I was informed that they now only had 1 orf the 3 shirts i ordered, but that it would be shipped out right away. Imigine my surprise when I found out that they did NOT expidite the shipment and that they only shipped it 5 days after my call.
Order is always correctly filled and arrives within the expected timeframe.
They said they would refund the shipping charge because the promo i used to buy the shirts had free shipping on it. Yet i never got the refund. I called the majn office twice they said they would refubd the money but have not seen any money back yet.26-Jul-2016Will not order anything from the place again.
didnt need to have any service
This is the second order in a row where you've sent me the wrong shirt. The receipt shows the correct order but it wasn't packaged correctly. My most recent order had 2 of the 4 shirts ordered wrong. One had a french cuff that I didn't order and one was the wrong size (ordered an extra slim and received a slim).
Very high quality shirts for the price, will purchase again. Also it is very helpful to have the return labels included in the shipping box for returns.
I have found the ideal shirt for me. I shall not shop for shirts from anywhere else!
I've never had any issues with billing, delivery, etc. Excellent overall and meets expectations.
The customer service is excellent, providing timely information and making it easy for the customer to deal with issues. The inability to try on an item "in the store" can lengthen the time needed to get a good fit. Ordering an item not in stock requires patience, which is rewarded when the item arrives.
Easily reached customer service with efficient help when needed. Recently ordered shirts without pocket by mistake. Return and arrival of shirts with added pocket hassle free.
Lo siento, mi ingles no es muy bueno, pero estoy feliz por conocer sus productos y servicios. Usé durante 12 años otra marca, y definitivamente deseo seguir con Charles Tyrwitt. Felicitaciones y mil gracias. Sigan perfeccionando su calidad.