We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Excellent customer service!!! I am very happy to find the perfect fit for me, great looking shirts, i will be a customer for life.
The best customer service I have experienced-not just in the realm of clothing- but in any consumer field
Probably the best customer service I have experienced with ANY purchase in the last several years. Simply outstanding. The return process is easy, and friendly. The caliber of staff answering phone calls is refreshing...intelligent and articulate! Totally atypical these days. Thumbs up.
Always receive top notch service from Charles Tyrwhitt and I love the quality and look of your products.
You send me a coupon for three shirt for 99 dollars but you was not able to granted because you have no shirts 17 by 33. Then you never got back to me.since you was not able to help me.
Good products and great customer service.
The website is easy to navigate and the shipping is always in a timely fashion.
Love the quality of the clothing and the service. My husband is so happy with his gifts and looks great in them :) L
The online store is frequently out of shirts. It will have my size neck, but not sleeve length meaning I have to special order shirts nearly every time with custom sleeve lengths. I wear a 30.5 to 31 sleeve but I would buy a 32 to save the alterations cost if they were available. The additional tailoring costs means most sales end up costing a lot more than the advertised price.
When my shirts didn't arrive by the promised date customer service was responsive and accommodating.
I have never purchased a shirt or anything from Charles Tyrwhitt that was not top quality and exceeded my expectations.
I used to order 20 to 40 shirts per year but since I prefer pockets and they seemed to never be sewed on smoothly I now order elsewhere. Still order ties!
Quick shipping, high quality, got great deal
Everything happens just like they said. No unpleasant surprises.
Excellent products and prompt service. I work in a large law office, and the tailored blouses are exceptionally nice for work.
Great selection of quality shirts. I evaluated their shirt against 6 other competitors priced from $50-$150. I plan on purchasing all my future shirts here.
Best-fitting everyday shirts for me (extra slim). I wear ct 5 days a week.
Waiting for some new patterns, colors.
Amazing service and company!
I have about 30 dress shirts .... all yours
Good affordable shirts.