We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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This was the first time that I tried Charles Tyrwhitt and I must say that I was very pleased. The fit and quality were great!
Very good website and good customer service. Sad I had to return all but one shirt and will not be purchasing from you again.
Although my Paypal payment was received, CT did not register my order. Despite the assurances of three different customer service representatives via chat and emails to two others, it took several weeks to honour the order. Even after I placed the order a second time as per CT's instructions, they still did not send the order via expedited mail as promised. I had to contact CT twice to have them reimburse my first Paypal purchase and to send the goods after the order was placed a second time. It was, quite frankly and without exaggeration, despite the mellifluous customerservicespeak of five different CT employees, the worst customer service I have ever received.
Shirts fit good. Good price. Great Service.
Delivery was late, but experience otherwise was fine.
timely service and great quality shirts
An excellent deal for high quality shirts, really good customer service
The delivery of the product was delayed due to customs. When I inquired on the delay they were quick to reply and the product showed up in a couple of days.
The shirts are overpriced, and are a best purchased through coupons and discounted sales.
Outstanding and professional service from the first call.
All were gentleman and very knowledgeable of the product line.
I am pleased with your dress shirts and CT in general.
Great product - really bad shipping and fulfillment process! Get rid of delivery via USPS. They are severely damaging your reputation - loyal customer thinking about swithcing to Paul Frederick! Unreliable, late very often, limited tracking information. There are much better shipping options
Beautiful shirt and looks great with jeans.
Quality, fabric and color were true to the catalog. Satisfied with clothes but would like better communication on delivery.
One of the sales staff was incredibly difficult and needs a personal reflection in customer service. We got checked out by the inventory guy after requesting that the salesman be removed from our presence.
best looking shirts
Caitlin was really helpful and patient in helping me find the right shirts. I enjoyed my first shopping experiences at CT and will be back for sure.
Friendly staff. In store selection could be larger.
Great Quality products. Great Service.
There is no other shirt maker in the world that I prefer.