Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 99976 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
29 Minute(s) ago

Sky silk road end on end extra slim fit shirt

  • Customer also reviewed:
  • Sky silk road end on end slim fit shirt
  • White twill non-iron slim fit shirt
  • etc.

Wonderful company. I will keep continuing to purchase my dress shirts from CT.

No Comment
56 Minute(s) ago

Woven Prince of Wales magenta check tie

Shipping is fast and affordable.

No Comment
1 Hour(s) ago

Blue and red multi check non-iron spread slim fit shirt

  • Customer also reviewed:
  • Woven plain navy tie

Very fast and I loved the monogram!

No Comment
1 Hour(s) ago

Theale White Pinpoint Non-Iron Slim Fit Button Down Shirt

  • Customer also reviewed:
  • Hughes Essential Gold and Navy Fleur de Lys Tie

Charming phone representative who quickly and professionally answered my questions.

No Comment
1 Hour(s) ago

Denim blue slim fit washed Oxford shirt

  • Customer also reviewed:
  • Navy silk road gingham check slim fit shirt
  • Purple superfine check non-iron spread slim fit shirt
  • etc.

Slim shirts were bigger than I thought. I spoke with a woman who was more than happy to place a new order of extra slim shirts, and the steps I had to take to return the slim fits.

No Comment
1 Hour(s) ago

White twill non-iron classic fit shirt

  • Customer also reviewed:
  • White poplin non-iron classic fit shirt

Great. Thanks

No Comment
2 Hour(s) ago

Berry and brown gingham check country check classic fit shirt

Outstanding customer service, quick shipping, and great value.

No Comment
2 Hour(s) ago

White poplin classic fit shirt

Excellent service

No Comment
2 Hour(s) ago

Enamel navy guilloche square cuff links

  • Customer also reviewed:
  • Enamel cheveron circle cuff link
  • Silver three pence cuff links
  • etc.

service is very good & consistent

No Comment
3 Hour(s) ago

Lilac textured stripe slim fit shirt

  • Customer also reviewed:
  • Navy bengal non-iron slim fit shirt
  • Berry rich twill stripe non-iron spread slim fit shirt
  • etc.

Packages arrive when they say the package will arrive, proper products in the package, good paperwork to identify what is in the package, returns are easy.

No Comment
3 Hour(s) ago

Young White and Sky Twill Stripe Non-Iron Classic Fit Shirt

  • Customer also reviewed:
  • Newton White Royal Panama Non-Iron Classic Fit Shirt
  • Newton Blue Royal Panama Non-Iron Classic Fit Shirt
  • etc.

Great shirts, good value. As a Yank I am not accustomed to pay extra for a pocket but am willing as the overall quality and value are exceptional. Have passed your catalogue on to friends. Expect more sales from Michigan, USA.

No Comment
3 Hour(s) ago

Berry rich twill stripe non-iron spread classic fit shirt

  • Customer also reviewed:
  • Woven pink neat tie

Great Service. Fast shipping

No Comment
3 Hour(s) ago

Kendal Berry Regency Weave Classic Fit Shirt

Arrived on time and in great condition.

No Comment
4 Hour(s) ago

Navy Dobby Spot Non Iron Shirt

EXCELLENT service - I called to ask a question, placed an order by phone. The gentleman was very professional, pleasant, friendly and knowledgeable.

No Comment
5 Hour(s) ago

Dorton Blue Mini Herringbone Texture Non-Iron Cutaway Extra Slim Fit Shirt

  • Customer also reviewed:
  • Dorton Pink Mini Herringbone Texture Non-Iron Cutaway Extra Slim Fit Shirt

Their sales reps are fast, courteous and efficient.

No Comment
5 Hour(s) ago

Keyston Pink Silk Road Gingham Check Slim Fit Shirt

  • Customer also reviewed:
  • Clandon Blue Superfine Check Non-Iron Cutaway Slim Fit Shirt
  • Lancing Berry Rich Twill Stripe Non-Iron Cutaway Classic Fit Shirt
  • etc.

Thus far service has been very satisfactory.

No Comment
5 Hour(s) ago

Keyston Sky Silk Road Gingham Check Classic Fit Shirt

  • Customer also reviewed:
  • Chalfont Red and Blue Large Check Country Check Classic Fit Shirt
Latest

The customer service at Charles Tyrwhitt is phenomenal. Through the years, everyone we have dealt with has been patient, courteous, and helpful.

28-Jan-2015
Charles Tyrwhitt's customer service is excellent. Your associates are to be commended for going above and beyond the call of duty. Keep doing what you are doing.

Read more
No Comment
5 Hour(s) ago

Blue rich twill Prince of Wales check classic fit shirt

  • Customer also reviewed:
  • Pink rich twill Prince of Wales check classic fit shirt
  • Pink satin Prince of Wales check classic fit shirt
  • etc.

My shirts arrived early than expected

No Comment
6 Hour(s) ago

White pocket square

  • Customer also reviewed:
  • Navy stretch needlecord slim fit pants
  • Sand stretch needlecord slim fit pants
  • etc.

fabulous online experience and very convenient return policy

No Comment
6 Hour(s) ago

Cuffley White Poplin Non-Iron Classic Fit Shirt

The customer service/order entry representative performed an excellent job in understanding my need to return a piece of merchandise and in ordering this shirt.

No Comment
6 Hour(s) ago

Pink Gingham Non Iron Classic Fit

Excellent all around.

No Comment
11 Hour(s) ago

Blue stripe non iron slim fit shirt

  • Customer also reviewed:
  • Brown flannel shirt slim fit shirt
  • Plum regency weave slim fit shirt
  • etc.

Excellent value and quality for the price. My biggest complaint is that CT is conservative on the patterns, compared to other semi-custom makers, and would do well to try more hip colors and patterns.
They only sold their shirts at the full price ($129 +/-) for only a few months when they first started so somewhat disingenuous to state that the price is 50+% off - that high price won't be seen again.

Read more

Your feedback here is valuable. I have passed your style comments on to our Buyers and do check out the new season collection online as we have adjusted the way we list our prices going forwards.

12 Hour(s) ago

White twill Sea Island luxury slim fit

Online order is easy and simple.

No Comment
13 Hour(s) ago

Woodchester Lilac Twill Puppytooth Non-Iron Slim Fit Shirt

Awesome company. Quality products and fantastic service.

Read more

Quality is key so I am delighted you have found this to be the case and that you have received service to match. We will keep working hard to deliver these standards.

13 Hour(s) ago

Sky gingham check non-iron slim fit shirt

  • Customer also reviewed:
  • Grey regency weave slim fit shirt
  • White satin stripe slim fit shirt

Outstanding products and service.

Read more

Service delivery and product quality are the most important aspects to get right consistently so many thanks for confirming we are getting things right.