Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 91309 Customer Reviews

  • Feefo member since
  • May-13-2009
  • Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
1 Hour(s) ago

Black & white Burlington birdseye slim fit travel suit jacket

  • Customer also reviewed:
  • Black & white Burlington birdseye slim fit travel suit trouser

The phone service was exceptional

No Comment
5 Hour(s) ago

Reversible black/brown belt

Great customer service all the times

No Comment
7 Hour(s) ago

White poplin slim fit shirt

Great products at a good price

No Comment
7 Hour(s) ago

Blue mini herringbone texture non-iron spread slim fit shirt

  • Customer also reviewed:
  • Pink silk road gingham check slim fit shirt
  • Sky regency weave slim fit shirt
  • etc.

always pleased

No Comment
8 Hour(s) ago

Chartwell Woven Navy & Red Club Stripe Tie

  • Customer also reviewed:
  • Formby Woven Pink Neat Tie

Charles Tyrwhitt products are amazing. The only thing that impresses me more than their clothing is their customer service. I recommend CT to all my friends and family!

Read more
No Comment
9 Hour(s) ago

Pink silk road gingham check classic fit shirt

  • Customer also reviewed:
  • Plum silk road gingham check classic fit shirt
  • Pink imperial twist non-iron classic fit shirt
  • etc.

Great product. Shipping is much faster than it used to be. Some colors are tough to see well, even in close up mode on the website. I still like the shirts.

No Comment
9 Hour(s) ago

Grey Prince of Wales garment dyed slim fit pants

  • Customer also reviewed:
  • Navy non iron extra slim fit chinos

Good products. Excellent service.

No Comment
10 Hour(s) ago

Blue Egyptian cotton luxury twill extra slim fit shirt

  • Customer also reviewed:
  • Grey imperial twist non-iron extra slim fit shirt
  • Green superfine check non-iron spread extra slim fit shirt
  • etc.

easy to order.

No Comment
10 Hour(s) ago

Grey & navy over check heather slim fit shirt

  • Customer also reviewed:
  • Navy cotton 3 pack socks

Very good service and products. Quick delivery.

No Comment
14 Hour(s) ago

Dot sock gift box

  • Customer also reviewed:
  • Blue and gold Prince of Wales check non-iron classic fit shirt
  • Woven burgundy puppytooth tie
  • etc.

Very good service

No Comment
15 Hour(s) ago

White business casual slim fit shirt

  • Customer also reviewed:
  • White twill non-iron classic fit shirt
  • Berry rich twill stripe non-iron spread classic fit shirt

exactly as I wanted

No Comment
19 Hour(s) ago

Sky twill puppytooth non-iron slim fit shirt

  • Customer also reviewed:
  • White imperial twist non-iron slim fit shirt
  • White regency weave classic fit shirt
  • etc.

I love the service and quality of your company. I would suggest the you consider mitered cuffs as an alternative.

No Comment
19 Hour(s) ago

Lawrence Sky Bengal Stripe Non-Iron Slim Fit Shirt

Great products with wonderful customer service and communication.

No Comment
20 Hour(s) ago

Navy satin Prince of Wales check slim fit shirt

  • Customer also reviewed:
  • White twill non-iron slim fit shirt
  • Sky twill non-iron slim fit shirt
  • etc.

Fantastic, came earlier than expected.

No Comment
20 Hour(s) ago

White and sky twill stripe non-iron classic fit shirt

  • Customer also reviewed:
  • Navy bengal non-iron classic fit shirt
  • Royal twill grid check non-iron classic fit shirt
  • etc.

The Best !!!!

No Comment
20 Hour(s) ago

Navy and white small check business casual extra slim fit shirt

  • Customer also reviewed:
  • White twill non-iron extra slim fit shirt

Excellent

No Comment
22 Hour(s) ago

Mayford Green Satin Prince of Wales Check Slim Fit Shirt

  • Customer also reviewed:
  • Lancing Berry Rich Twill Stripe Non-Iron Cutaway Slim Fit Shirt
  • Harlow Pink Imperial Twist Non-Iron Slim Fit Shirt
  • etc.

Not sure yet. Received the shirts that I ordered but they did not fit. Ordered the size that was described to me by your salesperson. Returned the shirts and reordered the proper size, I hope, but so far have not received them or the credit.

Read more

It’s such a shame to learn that the shirts you received weren’t a good fit for you but thank you for bringing this to our attention and very much also for returning the order already! This was absolutely the right thing to do but please be aware that items sent back from the US can take up to 15 business days to reach us – we’ll send you an email to advise as soon as the shirts arrive back. For future reference, the return of orders placed online when logged into your Charles Tyrwhitt account can be organised via our website and the exchange order or refund will be issued as soon as the original item is posted back.

29 Hour(s) ago

Navy satin Prince of Wales check slim fit shirt

  • Customer also reviewed:
  • Sky imperial twist non-iron slim fit shirt
  • Purple imperial twist non-iron slim fit shirt
  • etc.

High quality durable shirting.

No Comment
30 Hour(s) ago

Black two-tone Draycott brogue shoes

  • Customer also reviewed:
  • Black Flemming Oxford shoes
  • Handmade blue floral tie
  • etc.

Love the clothes and very much like the quality and speed of service.

Read more
No Comment
30 Hour(s) ago

Sky gingham check non-iron extra slim fit shirt

  • Customer also reviewed:
  • Sky silk road gingham check slim fit shirt
  • Plum silk road gingham check slim fit shirt
  • etc.

i have yet to receive my shirts despite being told i would receive them on or prior to Aug 18th.

Read more

I’m very sorry to learn of the delay to the delivery of your order! This sort of occurrence really isn’t all that commonplace so thank you for getting in touch regarding the matter – contacting us directly first is the best course of action on these rare occasions and, as already discussed, we’ll be glad for a replacement order to be arranged and sent out accordingly.

31 Hour(s) ago

White wide herringbone non-iron classic fit shirt

Excellent!!! Love the product, easy to order on line and fast
delivery!

No Comment
31 Hour(s) ago

White Business Casual Slim Fit

  • Customer also reviewed:
  • Keyston Plum Silk Road Gingham Check Slim Fit Shirt
  • Keyston Navy Silk Road Gingham Check Slim Fit Shirt
  • etc.

Polite and helpful client service representatives

No Comment
31 Hour(s) ago

White pinpoint slim fit shirt

  • Customer also reviewed:
  • Sky bengal non-iron slim fit shirt
  • Royal twill puppytooth non-iron slim fit shirt
  • etc.

Where is my order?

Read more

Please accept my apologies for the delay! Instances of packages going missing or being waylaid really aren’t the norm of the delivery method we use so thank you for bringing the issue to our attention and very much also for getting in touch directly already as this was absolutely the right thing to do – a replacement shipment is being organised for you now and will be despatched shortly.

32 Hour(s) ago

White pinpoint slim fit shirt

  • Customer also reviewed:
  • Red and white check business casual classic fit shirt

Still no word on my shirts

Read more

Your order should have arrived by now so I’m very sorry to learn that you haven’t received it yet! Contacting us directly regarding this sort of issue is always the best thing to do first and, as already discussed, we’ll be glad for a replacement shipment to be sent out accordingly.

32 Hour(s) ago

Navy Single Pleat Weekend Chino Classic Fit

Great service

No Comment