Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 94645 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
28 Minute(s) ago

Purple Cotton Cashmere Zip Neck

  • Customer also reviewed:
  • Lemon Cotton Cashmere Zip Neck
  • Cobalt Cotton Cashmere Zip Neck
  • etc.

Very Good products

No Comment
1 Hour(s) ago

Indigo heather classic fit shirt

  • Customer also reviewed:
  • Navy gingham heather classic fit shirt
  • White washed Oxford classic fit shirt
  • etc.

great product and service

No Comment
1 Hour(s) ago

Newton White Royal Panama Non-Iron Classic Fit Shirt

  • Customer also reviewed:
  • Hidcote Woven Blue Geo Lattice Tie

Except for some terms between the Brits & Americans I have no problem with your customer rep. We had some laughs! I am going to place another order but I need to know if it is still $39.95 for Shirt & Tie and how many am I allowed to order.

Read more
No Comment
2 Hour(s) ago

Navy fine stripe non iron slim fit shirt

  • Customer also reviewed:
  • Sky pinpoint non-iron slim fit button-down shirt
  • Woven wool plain plum tie

Shirts have been great. However the non-iron shirts need to be ironed unless i am doing something wrong after washing.

No Comment
2 Hour(s) ago

Melbury Sky Twill Non-Iron Slim Fit Shirt

  • Customer also reviewed:
  • Hatfield Handmade Blue Wool Puppytooth Tie
  • Brecon Woven Blue Two Tone Squares Tie
  • etc.

Service was wxcellent. I have not yet worn the items

No Comment
3 Hour(s) ago

Burgundy Whitcomb Tassel Loafer

I enjoy the products very much.

No Comment
3 Hour(s) ago

Arley Handmade Slim Grey Plain Fleck Tie

Liked personal communication, a call from England. The item was shipped quickly. The price was extremely reasonable.

No Comment
3 Hour(s) ago

Thirlmere White Herringbone Slim Fit Shirt

  • Customer also reviewed:
  • Melbury White Twill Non-Iron Slim Fit Shirt
  • Blenheim Handmade Burgundy Baroque Floral Tie
  • etc.

Every shirt I have ordered is a perfect fit! Excellent quality.

No Comment
3 Hour(s) ago

Grey Marl, Light Navy and Burgundy Long Sleeve Pique Polo Classic Fit

.

No Comment
4 Hour(s) ago

Hales White Poplin Slim Fit Shirt

  • Customer also reviewed:
  • Woolacombe Woven Brown Wool rince of Wales Tie

Absolutely received the best service ever! Thank you so much!

No Comment
5 Hour(s) ago

Theydon Blue and Red Check Business Casual Slim Fit

  • Customer also reviewed:
  • Hebden Navy, Green and White Check Business Casual Slim Fit
  • Taplow Blue and Grey Multi Check Business Casual Classic Fit
  • etc.

You service is the best all .

No Comment
5 Hour(s) ago

Red Fine Stripe Non Iron Slim Fit Shirt

Ordered 4 shirts and two pants on 10/1. As of 10/31 I have received 2 damaged shirts, no pants -- and just one shirt that is wearable (if you like burlap). At every step of the process -- from offering items that are not in stock, to exceptionally slow packing (2-3 weeks!), to delivery (with items either arriving damaged or not showing up at all) CT's service has been abominable. This has been a waste of time and money -- CT has taken money for 4 shirts and 2 pants and delivered just one wearable shirt. Now I have to wait weeks to be reimbursed. Its hard to believe that this is the CT that I have used in the past.

Read more
No Comment
6 Hour(s) ago

Sky twill puppytooth non-iron slim fit shirt

  • Customer also reviewed:
  • White and sky twill stripe non-iron slim fit shirt
  • Royal twill grid check non-iron slim fit shirt
  • etc.

great prompt service

No Comment
6 Hour(s) ago

Kendal Sky Regency Weave Classic Fit Shirt

  • Customer also reviewed:
  • Southwood Blue Twill Classic Fit Shirt
  • Lancing Green Rich Twill Stripe Non-Iron Cutaway Classic Fit Shirt
  • etc.

Excellent service and the products are top quality and a tremendous value.

No Comment
6 Hour(s) ago

White imperial twist non-iron slim fit shirt

  • Customer also reviewed:
  • Woven Prince of Wales magenta check tie
  • White business casual slim fit shirt
  • etc.

Customer service is outstanding. Personal and professional.

No Comment
7 Hour(s) ago

Sky Washed Oxford Classic Fit

This company goes above and beyond to achieve total customer satisfaction.. Ordinarily the product and speed of delivery are exceptional. When there is a problem, their reactions in terms of speed of response, completeness, courtesy, customer convenience, and any other criteria one could mention are perfect. "Excellent" understates the the quality of their customer service.

Read more
No Comment
7 Hour(s) ago

White twill non-iron classic fit shirt

  • Customer also reviewed:
  • Woven navy and white spot tie

First time buyer. So far, so good.

No Comment
7 Hour(s) ago

Black business casual slim fit shirt

Doesn't make sense to ship shirts from UK to US when there are US locations - takes time & costs more = wasteful. Also, specify Celsius or Fahrenheit on washing temps - standards exist for a reason, & makes no sense to have C on one shirt & F on another.

Read more
No Comment
7 Hour(s) ago

Blue gingham polka dot slim fit shirt

  • Customer also reviewed:
  • Navy & red geo print slim fit shirt

Fast, prompt service. Even from UK to USA!

No Comment
8 Hour(s) ago

Woven slim blue Prince of Wales wool tie

Their customer service is the benchmark I use against other companies. Exemplary service.

No Comment
8 Hour(s) ago

Pink satin Prince of Wales check slim fit shirt

  • Customer also reviewed:
  • Navy satin Prince of Wales check slim fit shirt
  • Lilac twill puppytooth non-iron slim fit shirt
  • etc.

Overall, happy customer

No Comment
8 Hour(s) ago

Red fine stripe non iron slim fit shirt

  • Customer also reviewed:
  • Woven slim navy speckled tie

Items always arrive quickly and in good order.

No Comment
9 Hour(s) ago

Melbury White Twill Non-Iron Extra Slim Fit Classic Collar

  • Customer also reviewed:
  • Wimpole Woven Black Mini Paisley Tie

No issues ever...

No Comment
9 Hour(s) ago

Newton Blue Royal Panama Non-Iron Classic Fit Shirt

  • Customer also reviewed:
  • Fensham Red and White Check Business Casual Classic Fit

Outstanding products. Attentation to detail is not found on dress shirts sold here in the major men's name stores. Appreciate the extra length of the shirts. I have a long torso. Will be back. Ken Pylman

No Comment
9 Hour(s) ago

Lilac twill puppytooth non-iron classic fit shirt

  • Customer also reviewed:
  • Navy and magenta classic spot woven tie

good

No Comment