Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 104552 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
21 Minute(s) ago

Blue royal Panama non-iron Extra Slim fit shirt

  • Customer also reviewed:
  • Small multi grid check non-iron Extra Slim fit shirt
  • Royal twill grid check non-iron Extra Slim fit shirt

Merchandise was very good quality and the delivery was as expected. Very good Service.

No Comment
24 Minute(s) ago

Your shopping experience at Charles Tyrwhitt - Seventh Avenue

I have been buying shirts from your store for over 5 years now. The store manager was extremely rude and unprofessional. Your shirts are selling on their own quality - despite the rude behavior of the store manager. That is a shame because she is clearly causing you to lose customers who walk a few blocks over to the many other stores a few blocks away.

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No Comment
27 Minute(s) ago

Union Jack mercerised socks

Great service

No Comment
50 Minute(s) ago

Denim lambswool crew neck jumper

  • Customer also reviewed:
  • Red and blue twill check business casual semi spread Classic fit shirt

Excellent service.

No Comment
1 Hour(s) ago

Lilac diamond weave non-iron Classic fit shirt

  • Customer also reviewed:
  • Green Kensington check non-iron Classic fit shirt

Their dress shirts are of excellent quality. The interaction I had with their customer service was very positive. Both time I spoke with their customer service department all of my questions were answered and their agents were very friendly and knowledgeable.

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No Comment
1 Hour(s) ago

Yellow soft touch bengal stripe Egyptian cotton semi spread Extra Slim fit shirt

  • Customer also reviewed:
  • White twill non-iron spread Extra Slim fit shirt
  • Small multi grid check non-iron Extra Slim fit shirt
  • etc.

Very fast shipping and the packaging was nice for the shirts! Will reorder soon! Keep up the good work!

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We will certainly keep working hard to deliver these standards. Many thanks for your comments.

1 Hour(s) ago

Theale White Pinpoint Non-Iron Classic Fit Button Down Shirt

  • Customer also reviewed:
  • Banbury Essential Navy and Red Double Stripe Tie

Simply the best product and service!

No Comment
1 Hour(s) ago

Ellingham White Pinpoint Slim Fit Shirt

  • Customer also reviewed:
  • Arlington White Egyptian Cotton Puppytooth Slim Fit Shirt
  • Lawrence Sky Bengal Stripe Non-Iron Slim Fit Shirt
  • etc.

Service is always good; packages arrive +/- 1 day of predicted delivery. Orders always filled correctly. One return so far; handled promptly with no questions asked.

No Comment
1 Hour(s) ago

Blue rich twill stripe non-iron spread slim fit shirt

  • Customer also reviewed:
  • Woven red check tie

Good service, very prompt

No Comment
1 Hour(s) ago

Bently Lilac Prince Of Wales Check Classic Fit Shirt

  • Customer also reviewed:
  • Bently Grey Prince Of Wales Check Classic Fit Shirt
  • Emmanuel Essential Coral and Sky Spot Tie
  • etc.

Sales force are excellent & very friendly. You get email updates regarding delivery

No Comment
1 Hour(s) ago

White washed Oxford Extra Slim fit shirt

  • Customer also reviewed:
  • Sky silk road end on end extreme spread Slim fit shirt
  • White diamond weave non-iron Extra Slim fit shirt
  • etc.

Awesome, loved the packaging and presentation. Wish there was a package tracker tho.

No Comment
1 Hour(s) ago

Sky basket weave check non-iron spread Slim fit shirt

  • Customer also reviewed:
  • Purple basket weave check non-iron spread Slim fit shirt
  • Lilac Kensington check non-iron Slim fit shirt
  • etc.

I Like to start by stating that I am very impressed with the wonderful the quality of all your shirts, this was my first time ordering--I will forever be your customer.

That being said, wished I should have ordered them an inch longer...hopefully they won't shrink after washed; they fit just perfect now.
Also, should have ordered extra slim fit, I bit baggy the slim fit shirt, but I can certanly live with it...thank you friends!

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No Comment
2 Hour(s) ago

Navy and white feeder stripe long sleeve luxury touch polo

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No Comment
2 Hour(s) ago

Sky gingham non-iron Extra Slim fit shirt

  • Customer also reviewed:
  • Raspberry gingham non-iron Extra Slim fit shirt
  • Royal twill grid check non-iron Extra Slim fit shirt
  • etc.

This was the first time that i purchased a Charles Tyrwhitt shirt and I think these shirts are really high quality and the fit on with the Extra Slim fit gives the appearance of a custom tailored shirt. I would definitely recommend these shirts to anyone considering purchasing one.

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This really is a delight to read! I am very happy you have found the perfect fit for you and many thanks for the recommendation.

2 Hour(s) ago

Cuffley White Poplin Non-Iron Classic Fit Shirt

Extremly helpful

Read more

I am glad you have been delighted with both the service received and product on offer and I do hope to hear from you again soon.

2 Hour(s) ago

White ground mini multi check Slim fit shirt

Overall, the order process was fine. However, I needed to return the shirt as it did not fit. I ordered the correct size (the size I always wear) but the sleeves were too short and it was cut strangely in the armhole/chest area (possibly due to CT's version of slim fit). I received a refund for the shirt but not my shipping. While I understand having a policy such as that to prevent customer's from simply randomly purchasing and returning items, this product did not fit. I was offered to receive another shirt "in the right size" for no additional shipping. The point being was that my original order was supposedly "the right size", again, it's the size that I wear and always get from any other store I purchase a shirt from. It was pretty clear that for whatever reason, the CT shirt was not going to fit me.

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No Comment
2 Hour(s) ago

Essential slim royal puppytooth tie

Customer service by phone is prompt and friendly

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Our in house team are on hand to help 24/7 so I am glad you were able to make use of this and that your shirt has been well received. It is a very nice choice indeed.

2 Hour(s) ago

Sky twill non-iron Slim fit shirt

  • Customer also reviewed:
  • Pink Kensington check non-iron Slim fit shirt
  • Blue large gingham check non-iron Slim fit shirt
  • etc.

nice

Read more

Thank you for confirming you have been happy with all of these shirts purchased and I am confident you will continue to enjoy them for years to come.

3 Hour(s) ago

White twill non-iron classic collar Extra Slim fit shirt

  • Customer also reviewed:
  • Sky twill non-iron classic collar Extra Slim fit shirt

shirts were not the same as normal

No Comment
3 Hour(s) ago

Luxury slim plain coral grenadine tie

  • Customer also reviewed:
  • Classic green and navy leaves tie
  • Classic slim coral club stripe tie
  • etc.

Top notch shirts and ties! Highly recommend them!

Read more

Recommendations drive our business so many thanks for this. You have selected some fantastic choices here so I am delighted that you are happy with your purchases.

3 Hour(s) ago

White twill non-iron Slim fit shirt

  • Customer also reviewed:
  • Lilac diamond weave non-iron Slim fit shirt
  • Purple basket weave check non-iron spread Slim fit shirt
  • etc.

Great shirts, fast shipping

Read more
No Comment
3 Hour(s) ago

Keyston Navy Silk Road Gingham Check Extra Slim Fit Shirt

I had received three shirts as a gift. Two of them I already had so I wanted to exchange them for another style. Charles Tyrwhitt was very helpful in getting me the new shirts I wanted.

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Exchanging items should not be a complex process so I am glad we were able to hasten things for you and that the replacements are well received.

3 Hour(s) ago

White Egyptian cotton puppytooth Slim fit shirt

  • Customer also reviewed:
  • Sky twill non-iron Slim fit shirt

fast service. quality product.

Read more

Prompt delivery is very important so I am glad you found this to be the case and that these shirts were exactly as you were hoping.

4 Hour(s) ago

Green satin Prince of Wales check slim fit shirt

  • Customer also reviewed:
  • Berry regency weave slim fit shirt
  • Pink mini herringbone texture non-iron spread extra slim fit shirt

Great products, fast shipping.

Read more

Excellent products coupled with swift delivery ensure we retain our customer base so you can be assured, things will not change here and we look forward to hearing from you again in future.

4 Hour(s) ago

Sky twill non-iron Slim fit shirt

  • Customer also reviewed:
  • White and sky twill stripe non-iron Slim fit shirt
  • Lilac diamond weave non-iron Slim fit shirt

The service was great, the shipping was fast, and the products are wonderful.

Read more

Repeat custom drives us to grow so I am delighted to see you will be making further purchases and that you have been so impressed with this order.