We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Transparent and excellent customer service!01-Jul-2015Excellent customer service!
Prompt delivery and consistent promotions.
I had ordered them for a special event in which I had speaking assignments. When I received them my son had given you the wrong sleeve length. We returned and you were able to get the right shirts back to me in time for my event. I appreciated the promptness.
Excellent and speedy service.
Terrible. Debating if I go back or not.
I only buy Charles Tyrwhitt shirts now for the past two years
I buy all my work shirts from CT. The one problem I have had with shipping was quickly and easily resolved.
Calling to place an order is always easy and enjoyable. The staff is friendly and knowledgable about the products--they aim to please. They are consistently reliable and courteous--I have full confidence every time I place an order by phone.
I've never had an issue ordering from the Charles Tyrwhitt site and the shirts have also been excellent quality
You still manage to make the experience intimate and personal - not the appearance of a large, big box clothing company
Good value and service
Excellent customer service.
Shirts were delivered promptly and are excellent
Great products, great price and great delivery timing.
Always professional and courteous.
The service -- from placing the order to receiving it in the mail -- was easy, fast and efficient. The items I ordered -- socks and shirts -- were the same excellent quality that I've always found in years of dealing with Charles Tyrwhitt.
The birthday gifts I ordered were a hit! My husband wouldn't wear anything else.
I have different sleeve lengths, therefore I order by telephone. Everyone I have spoken with has been perfectly understanding and helpful.
Several of the shirts I originally tried to order were out of stock. The phone sales rep gave me a discount on my remaining order due to the hassle, however I was still surprised three shirts were out of stock in my size (fairly typical/average size 16/34)
Communication was excellent & the shirt arrived in a timely manner.
Great web site. Easy to use.