We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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I find the quality of Charles Tyrwhitt shirts impeccable, the value exceptional, and the customer service first rate!
I am a little disappointed as a few weeks ago I returned 2 shirts for an exchange and have not heard back from the company nor received the shirts. I am a little surprised as your products and customer service has always been excellent.
outstanding customer service; prompt shipping
Easy to order and products arrive on time.
Great quality! Nice patterns!
The shirts are great quality easy to take care the customer service that help us order was kind and halpful we sure will order again
They are a fantastic company, with a customer service people that resolve all problems swiftly and efficiently.
Good service an company but the product I bought could be better, as explained below.
Timely delivery and pleasantly surprise with the caliber of the purchase
CT customer service is second to none!
The shirts are all nice quality. Shipping was on schedule. We had no issues and were pleased with the order.
V g service
I don't think I will buy from you again. I have been treated very poorly by your company. You often don't have shirts and I have to wait months for them to come in. I have had numerous shirts with problems in stitching and in general, they are not very good quality. I have spent a lot of money (look it up) and for that I have gotten no discounts, bad shirts, delayed orders. Not exactly a way to win over customers. I told my local Brooks Brothers about how your company treats me and they immediately offered me better service, discounts, and worked with me to find better outfits for the future. I will have to think long and hard about whether I ever want to buy from you again.
I really like buying shirts from you guys. The shirts are great and the return process is easy if you need it. This is one of the few places I can find a 15.5" / 37" extra slim shirt. You have my future business!
Sent in timely manner
I ordered two Classic fit button down non-iron twill grid check sky blue shirt and one blue shirt. I received two "white" grid check shirts and a blue shirt. What should I do? I like the white shirts but I left them in their plastic wrapping.
Excellent website. Easy ordering and great return policy
Very good company
Service, quality and price keep bringing me back.
The directions for setting up and printing a return label did not work. I had to use the labels that were packed with the shirts.
Keep up the good work.
I was very impressed with my shirts when I received the, Will definitely order more.
Always great quality