We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Transparent and wrinkles easily
Absolutely love the quality of the customer service. They are polite and extremely knowledgeable in all aspects of the company. Keep it up, I can only wish that companies in the US would be half as good as you!
quality and design always top of the mark! I have made many purchases through the years from Tyrwhitt and never been disappointed.
I find the service in both the NYC stores and online exceed expectations
Ordered a size Large, but within the 3-pack was one pair which was clearly an XL. Returned the socks 3 weeks ago for an exchange to the proper size product and have not heard back since... called and spoke to someone who said someone would contact me on Monday--and no one has contacted me. So now the company has taken my money and got their product back and I feel cheated.
I'm always completely satisfied when doing business with Charles Tyrwhitt! No qualms whatsoever.
Superior customer service.
My husband loves the quality and fit of the shirts.
The service was terrific
A good value, stylish place to shop for shirts.
Used website. No problems. received tie sooner than expected.
Excellent product and faster than usual shipping
but I was dissapointed that my order came in two shipments and one of them I had to go to the post office to pick up
order was easy to place and was received in good time
Product is good but shipping takes too long and no tracking is provided.
Dealing with some account issues (of my making) was done without difficulty and totally resolved to my satisfaction
Great service. I have had questions about products and they have been very helpful.
Charles tyrwhitt is awesome
Timely delivery and all times were package well
By the time I tried the shirts on I had lost the return information. The sleeves were supposed to be at least 32 and they were 28 leaving me with no way to wear them