We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Shipping service excellent , was surprised how quick my shirts arrived.
System automatically flagged the gift certificates I had used and thought they were the same and cancelled one of my transactions. All though frustrating, once I reached customer service they eventually remedied this. It did take a little prodding however..
Great selection, excellent quality, excellent fit and overall very good value.
Good service, I love the shirts but sometimes when you buy online you don't receive the products. They need a better order tracking system
Great clothes / accessories and better service
good quality shirts at a great price. Extra slim fit is a nice fit for me.
Great experience. Gentleman there was very kind in fetching my size. Nice customer service and wasn't overly crowded which was appreciated.
Great service from rep. Only wish i could've exchanged online orders in store.
It was easy to order by phone.
Excellent service anytime I have a question, they are quick to respond either via chat or through email.
Self serve. had a question and it was responded to quickly.
my rating says it all
The sevice is very good. The people on the phone are excellent!
Great prices, fast shipping and great products. What more could you ask for?
Best shirts anywhere!
I went in for a simple white shirt and walked out with exactly what I needed in under 5 minutes. Courteous staff too.
A very Professional sales woman helped me
I don't like that I can only ship back for returns and exchanges, and would have to incur a shipping charge (to receive and/or to send back). I would have liked to be able to return via a local store.
I appreciate the timely delivery and quality products
I have been shopping "high end" and custom shops for many years I now like my Charles tyrwhitt far better and you have now a very loyal fan / custome
Excellent company and service.
Its been ok - when i call they are courteous - however just trying to get one issue resolved around a shirt.
The website is really bad. I get a different price each time.