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I was very pleased with the service that I received...
love the shirts - going to order more
Courteous,prompt and helpful
My only problem with you company is that you carry almost no shirts that are button down collars which are the only shirt types that I wear. This purchase was a button down. If you don't offer more then I will not be able to buy from you in the future. I did like the shirt I received.
Shirts arrived one day before expected and in excellent condition. They also run true to size, which I also appreciate.
Service and company seems good. The fit of the shirts seemed horribe. I bought the Extra Slim and it still did not necessarily seem "slim" although the back was restrictive. Unusual fit for sure.
I THINK THE SERVICE WAS EXCELLENT, AND WITH THE REDUCTION IN PRICE, IT ALLOWED ME TO PURCHASE A LOT OF SHIRTS. WITHOUT THE PRICE REDUCTION, IT WOULDN'T HAVE BEEN POSSIBLE. IF I CAN RECEIVE THAT CONTINUED REDUCTION, I'M SURE I CAN TURN ON MANY OTHER ATTORNEY COLLEAGUES OF MINE WHO OTHERWISE WOULDN'T SPEND THE KIND OF MONEY IT TAKES FOR SUCH QUALITY SHIRTS, AND SOME WHO WOULD PAY THE PRICE FOR A BOSS SHIRT WOULD BUY FROM CHARLES T. NOW JUST BECAUSE THE QUALITY IS AS GOOD OR BETTER, AND THE PRICING, AND EASE OF SELECTION AND PROCESS OF PURCHASING IS SO SMOOTH.
shipment arrived in great condition in just one week to new york; great service.
great service when I've called in
Every time I place an order some of the items don't arrive and I have to contact them.
Everything about the order, from service to product, was I had hoped and expected when I placed my order. This is usual for CT, but still appreciated by this customer.
Quick delivery from UK
Great products, shipping could be faster to the US. Love the products A+
Service was great unfortunately got delayed a few days
Easy purchase of fine quality shirts. They comne from overseas so it takes a little longer, but worth the wait.
Great products delivered with excellent customer service.
Material of the shirts was thinner than I expected, and the material appeared to be different for each shirt, with hairline and green grid noticeably thinner than the other two. Fit was good.
Ordered 5 shirts. They shipped in 3 packages. In the end I received 2 of the packages with a total of 2 shirts. Still missing 3 shirts. Have contacted customer service several times. They said I could get a refund or select other shirts since 2 of 3 I originally ordered where on back-ordered. I decided to choose 3 other shirts. I picked out 3 and called back with my new ordered. They said someone from customer service would call me right back. Still waiting for that return call 24+ hours later.
Great shirts. Fast shipping.
Service was good
The product is high quality. The customs fee caught me by surprise but I should have expected it I guess since it was a shipment valued at over $200. That's not Tyrwhitt's issue as much as it is an issue of expectations