Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 138493 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
33 Minute(s) ago

Royal blue silk classic puppytooth tie

  • Customer also reviewed:
  • Navy silk classic textured dash tie

Very responsive service

No Comment
3 Hour(s) ago

Classic fit spread collar non-iron twill white shirt

  • Customer also reviewed:
  • Slim fit non-iron twill white shirt
  • Classic fit non-iron twill white shirt

The web site, the service and quality is excellent. But the regarding the shirt I feel the shoulder is low. You can't lift your arms up because the shoulder limits your ability to move your shoulders.

No Comment
4 Hour(s) ago

Slim fit non-iron twill forest green shirt

  • Customer also reviewed:
  • Slim fit non-iron twill navy and grey check shirt
  • Slim fit non-iron puppytooth sky blue shirt
  • etc.

I received great advice regarding sizing and very pleasant service from the person who took my order over the phone.

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No Comment
5 Hour(s) ago

Slim fit semi-spread collar non-iron business casual grid check sky blue shirt

  • Customer also reviewed:
  • Slim fit semi-spread collar business casual white shirt
  • Slim fit Prince of Wales basketweave lilac shirt
  • etc.

Service was efficient with excellent follow up!

No Comment
6 Hour(s) ago

Email Gift Vouchers

Sales help very helpful, friendly and knowledgeable.

No Comment
9 Hour(s) ago

Navy classic fit flat front chinos

  • Customer also reviewed:
  • Camel classic fit flat front chinos

I have never provided feedback like this to a clothier, but then I've never been so impressed. As soon as it was discovered that a well-meaning customer service representative had flubbed my trousers order (it happens!), the next representative to whom I spoke made it his driving ambition not only to get me the trousers I'd actually ordered, but to do so in a way that more than addressed the original faux pas. Success! I've just received the trousers I wanted - in fact, they've arrived before the incorrect pairs - and they're perfect; as was CT's response to my predicament. Well done!

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No Comment
12 Hour(s) ago

Women's semi-fitted non-iron light pink swallow print shirt

The company was wonderful with my order! After a hiccup with my address, customer service responded right away and shipping was quick.

No Comment
15 Hour(s) ago

Slim fit grey check luxury border tweed jacket

Excellent

No Comment
17 Hour(s) ago

Navy extra slim fit flat front non-iron chinos

  • Customer also reviewed:
  • Tan extra slim fit flat front non-iron chinos

The items were available, received as promised (timely), and fitted as expected.

No Comment
17 Hour(s) ago

Slim fit semi-spread collar luxury twill white shirt

The staff at the New York 6th Avenue & 45th Street are not very helpful

No Comment
17 Hour(s) ago

Classic fit non-iron twill navy shirt

  • Customer also reviewed:
  • Classic fit non-iron twill off-white shirt
  • Navy and white silk classic spot tie

Beautiful

No Comment
18 Hour(s) ago

Classic fit semi-spread collar textured gingham navy shirt

  • Customer also reviewed:
  • Classic fit semi-spread collar textured gingham lilac shirt
  • Classic fit Egyptian cotton cavalry twill pink shirt
  • etc.

I was unhappy due to how long it took to exchange shirts that didn't fit well.
In the end I had to do a complete refund and a new order just to get the shirts I liked.

No Comment
18 Hour(s) ago

Classic fit luxury marcella white tuxedo shirt

Great Quality, Service, and Value !

No Comment
19 Hour(s) ago

Extra slim fit non-iron twill grid check royal blue shirt

  • Customer also reviewed:
  • Extra slim fit non-iron twill grey shirt
  • Extra slim fit non-iron twill mid blue shirt

It was really a terrible experience. I had to call 3 weeks after the order to hear they had no record of it, and they would call me back with a resolution. Two weeks later with no explanation or tracking - the shirts arrived.

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No Comment
19 Hour(s) ago

Classic fit semi-cutaway collar business casual denim blue shirt

  • Customer also reviewed:
  • Classic fit semi-cutaway collar pindot navy shirt
  • Classic fit semi-cutaway collar pindot sky blue shirt

Good service

No Comment
19 Hour(s) ago

Grey classic fit birdseye travel suit pants

Great products and quick delivery!

No Comment
21 Hour(s) ago

Slim fit non-iron twill off-white shirt

  • Customer also reviewed:
  • Slim fit non-iron twill wine and green check shirt
  • Slim fit non-iron twill wine and navy check shirt
  • etc.

love your company....would not buy a shirt anywhere else

No Comment
22 Hour(s) ago

Extra slim fit non-iron textured red check shirt

Service was great

Read more
No Comment
25 Hour(s) ago

Extra slim fit spread collar non-iron puppytooth lilac shirt

  • Customer also reviewed:
  • Extra slim fit spread collar non-iron textured herringbone sky blue shirt
  • Extra slim fit non-iron poplin blue and grey check shirt

Good

No Comment
27 Hour(s) ago

Classic fit non-iron Prince of Wales blue and green shirt

  • Customer also reviewed:
  • Classic fit spread collar star weave sky blue shirt
  • Classic fit Prince of Wales royal twill navy shirt

some of the most good looking shirts I have tried on
excellent quality

No Comment
28 Hour(s) ago

Extra slim fit semi-cutaway collar non-iron business casual grid check lilac shirt

  • Customer also reviewed:
  • Slim fit cutaway collar non-iron herringbone white shirt
  • Slim fit cutaway collar non-iron square textured mid blue shirt
  • etc.

Good service and great products.

No Comment
28 Hour(s) ago

Your shopping experience at Charles Tyrwhitt - Washington

The salesman provided useful feedback on which size shirt looked better on me and allowed me to use the facebook ads 3 shirts for $99.95 promo

No Comment
29 Hour(s) ago

Extra slim fit non-iron twill pink shirt

  • Customer also reviewed:
  • Extra slim fit semi-spread collar textured gingham lilac shirt
  • Extra slim fit small gingham sky blue shirt

I have purchased numerous products and I have always been satisfied with the quality and service.

No Comment
29 Hour(s) ago

Classic fit button-down collar non-iron business casual navy shirt

  • Customer also reviewed:
  • Classic fit semi-cutaway collar business casual melange red and navy check shirt

Product and service are world class

No Comment
31 Hour(s) ago

Extra slim fit semi-spread collar textured gingham grey shirt

  • Customer also reviewed:
  • Extra slim fit navy diamond print shirt
  • Extra slim fit navy and red spot print shirt
  • etc.

Awesome quality
The service was great
Keep up the good job

No Comment