We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Haven't received the shirt yet!
Good communication fast shipping.
The entire process, start to finish, was incredibly hassle-free.
It's March 30 and I've yet to receive the shirts I ordered on March 9. The initial delivery date was scheduled for Mar 18. I called the 800 number for customer service on Mar 23. The person I spoke with said he's call me back at 6 pm on Mar 26 to check in on the order, but he did not call. I called customer service again on Mar 27 asking about the delivery, and the person I spoke with said they would re-send the full order. How long does it take to ship to America?!?
Great selection and fast shipping
Service was very professional. Kept me updated on the process.
Shipping is slow and expensive, but the site is very nice and very usable.
Poor quality; good price. Prefer non-iron nicer quality shirts from Brooks Brothers even if they're more expensive.
Absolutely LOVE this company!!! Unique shirts, ties and pocket squares that you can only find here!!!
Service is impeccable. You have a customer for life.
Needed to make a change and handled perfectly.
Service was great
The products are great quality for the price and the service is always good. I love the fit of the new extra slim fit shirts.
Would be better to have tracking on all shipments.
Very nice shirts
I love your styles and quality. I don't know where I could get equal quality for any price and the price is reasonable.
The promotions keep me coming back.
Service was exceptional
Customer service at Charles Tyrwitt is second to none. The call takers are always professional and helpful. The items arrive in a neat, orderly, timely fashion.
I shouldn't have to leave a comment when completing this questionnaire.30-Mar-2015I shouldn't have to leave a comment when completing this questionnaire.
Excellent products and service.
I received wonderful, quick, and very helpful service when I screwed up my order.