We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Provided you have time to wait for delivery, the service is excellent.
Amazing customer service. Very helpful and nearly always available by phone. Had some trouble with my order and they immediately sent me another without question. Role models of customer service.
Charles Tyrwhitt (US) offers amazing products with genuine quality in each garment....
Good service and fairly fast delivery.
Good, takes a little bit to get to Los Angeles, but we'll worth the wait.
Great customer service personnel whenever I have placed a phone order.
Great quality. I'll be buying again.
My first order did not have a tracking number but I received it in a timely manner. My second order also did not have a tracking number and its been almost two months and I have not received it yet. My third order (more expensive than the other two) did have a tracking number and I received it the following week. I'm still waiting for my second order. Word of advice: always pay extra to get a tracking number.
I started buying shirts from CT about a year ago. Everyone of them fits identically, which is important to me. I have now purchased a suit and a couple of ties. Quality is top of the line, and when I've had to call customer service, it has been second to none.
Great self return service and easy ordering.
Thrilled with the order processing & quality of my first order.
Love the design and cut of the clothing!
Love the quality and fit! CT shirts are some of the best out there! I have about 15 CT shirts now and loved them all. I will however only continue to buy non-iron as the regular shirts looks messy by the end of a long day but that goes with any brand.
Excellent return policy (including in-store returns), good quality for the price--and an astounding value when shirts are on offer. In-store service at most New York stores leave rather a lot to be desired, especially in comparison to stores in the UK.
I rate the company very highly
My favorite haberdasher.
I was having problems with the website and called the 800 number and was helped promptly by customer service
Great quality and price. Excellent service.