Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from 145590 Customer Reviews

  • Feefo member since
  • May-13-2009
  • We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
13 Minute(s) ago

Slim fit non-iron royal Panama white shirt

  • Customer also reviewed:
  • Mid blue silk plain classic tie
  • Slim fit non-iron micro spot white shirt

one item was missing in order

No Comment
1 Hour(s) ago

Email Gift Vouchers

Could not be better.

No Comment
14 Hour(s) ago

Slim fit semi-spread collar non-iron business casual grid check blue shirt

  • Customer also reviewed:
  • Slim fit non-iron twill lilac shirt
  • Slim fit non-iron twill pink shirt
  • etc.

Easy site to navigate. Products were delivered timely and as promised.

No Comment
20 Hour(s) ago

Classic fit non-iron twill sky blue shirt

  • Customer also reviewed:
  • Gold and navy silk classic Fleur-de-Lys tie

Very good service. Exceptional buy.

No Comment
21 Hour(s) ago

Slim fit semi-spread collar business casual dark blue shirt

Very good return policy.

No Comment
24 Hour(s) ago

Slim fit navy and grey spot print shirt

  • Customer also reviewed:
  • Slim burgundy wool knitted classic tie

Company wasn't too bad. It was easy to navigate. The shipping was terrible; the package was almost disintegrated. The shirt came out just fine, at least.

No Comment
25 Hour(s) ago

Email Gift Vouchers

Great service

No Comment
27 Hour(s) ago

Classic fit Prince of Wales silver shirt

  • Customer also reviewed:
  • Classic fit Prince of Wales basketweave sky blue shirt
  • Blue silk luxury oversized end-on-end puppytooth tie

Love when your shirts are on sale

No Comment
29 Hour(s) ago

Extra slim fit semi-spread collar business casual charcoal shirt

  • Customer also reviewed:
  • Extra slim fit Oxford stone shirt
  • Extra slim fit semi-spread collar business casual melange navy and grey check shirt

The customer service representatives were very responsive with my issue. However, I don't have much use at the moment for a store credit so the solution wasn't very effective.

Read more

Rest assured, the credit you have been provided with does not expire and can be used against any future purchase. Even if you don't require shirts until next Christmas, the credit voucher will be there for you to use. If you ever lost the voucher then never fear, as we can easily re-send it to you.

30 Hour(s) ago

Classic fit non-iron puppytooth sky blue shirt

  • Customer also reviewed:
  • Classic fit non-iron honeycomb sky blue shirt
  • Classic fit non-iron poplin white shirt

Answer to size concern was to buy a larger neck size ...this would not fix the problem , only move it too a different area

No Comment
38 Hour(s) ago

Slim fit non-iron windowpane check brown shirt

  • Customer also reviewed:
  • Slim fit non-iron honeycomb pink shirt
  • Slim fit non-iron multi grid check shirt

Still waiting for the shirt

Read more

Regrettably I must inform you that the final shirt on your order (FON0704CHC) was sadly cancelled back in December, as no further stock will be forthcoming. We do usually email customers when this happens, so I am sorry if no such email was received. Rest assured you have not been charged for the shirt, so no refund is due. Should you wish to replace it, we will naturally match the price you had back when the order was made. Please do give us a quick call with a chosen alternative shirt and this will be arranged.

41 Hour(s) ago

Extra slim fit spread collar non-iron bengal stripe sky blue shirt

  • Customer also reviewed:
  • Extra slim fit spread collar non-iron bengal stripe navy shirt
  • Extra slim fit spread collar non-iron twill white shirt

I'm pretty certain the best dress shirts on the market at this price point. In fact, as good or better than shirts far more expensive.

No Comment
41 Hour(s) ago

Email Gift Vouchers

Great shirts, great service

No Comment
42 Hour(s) ago

Classic fit non-iron honeycomb sky blue shirt

  • Customer also reviewed:
  • Classic fit Egyptian cotton textured blue shirt
  • Classic fit non-iron royal Panama blue shirt

Very easy to select products, shipped quickly.

No Comment
42 Hour(s) ago

Black cotton rich 3 pack socks

  • Customer also reviewed:
  • Navy cotton rich 3 pack socks
  • Blue multi cotton rich 3 pack socks
  • etc.

Excellent, as alwaysy

No Comment
43 Hour(s) ago

Black classic fit twill business suit jacket

  • Customer also reviewed:
  • Black classic fit twill business suit trousers
  • Black twill business suit waistcoat

CUSTOMER SERVICE PERSONNEL ARE EXCELLENT

No Comment
44 Hour(s) ago

Navy 2 pack boxers

  • Customer also reviewed:
  • Sky 2 pack boxers

Amazing service and choices

No Comment
44 Hour(s) ago

Classic fit non-iron poplin navy check shirt

I like your shirts.

No Comment
44 Hour(s) ago

Slim fit navy and berry tattersall washed Oxford shirt

  • Customer also reviewed:
  • Slim fit grey and blue check washed shirt

Great! I love it!

No Comment
46 Hour(s) ago

Slim fit non-iron poplin indigo stripe shirt

  • Customer also reviewed:
  • Extra slim fit semi-spread collar melange puppytooth stone shirt

Good prices, quality product, but shipping was very slow (longer than two weeks).

No Comment
46 Hour(s) ago

Slim fit non-iron poplin navy check shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin navy check shirt
  • Extra slim fit non-iron poplin navy check shirt

The ordering and return processes were very easy

No Comment
46 Hour(s) ago

Classic fit non-iron poplin indigo stripe shirt

Service is always great!

No Comment
47 Hour(s) ago

Classic fit end-on-end pink shirt

  • Customer also reviewed:
  • Classic fit Pima cotton herringbone white shirt
  • Classic fit Oxford stone shirt

YOUR COMPANY MAKES GOOD QAUILTY SHIRTS

No Comment
Jan-14

Slim fit non-iron twill off-white shirt

Such a pleasure to call with a question and get an immediate answer from a knowledgeable, pleasant person.

No Comment
Jan-14

Classic fit non-iron poplin navy check shirt

  • Customer also reviewed:
  • Classic fit non-iron poplin white shirt
  • Classic fit spread collar non-iron twill white shirt
  • etc.

Good quality shirts most of the time

Read more

I'm sorry to see your disappointment here, and perhaps confusion over the way our casual shirts are sized compared to formal shirts. The casual range come in set sizes and therefore don't allow for longer sleeves to be requested - unlike the formal which of course do. The large shirts come in a 35" sleeve, whereas you normally order the 36" in formal shirts. Please do return this shirt to us under our guarantee and we either arrange an extra large (36" sleeve) or a suitable formal shirt as a replacement.