We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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My experience with your company has been great. And I will continue to use your service when needed.
very official and executive style
Speedy service and clear accurate communications.
I made a large purchase for all of the men on my gift giving list. When I incorrectly ordered a slim fit for my grandson, I had to quickly purchase another in a classic size, and Charles Tyrwhitt allowed me to add the item to my first purchase at the original pricing and mailed the shirt to me in 2 days. Great customer service!
Great company and service. Easy ordering and returns. Love it!!!!
excellent shirts and ties, product is first rate. Great return policy. Discounts often available.
Still waiting for replacement shirt. It's been weeks.
10 out of 10
KEEP OFFERING SHIRT AND TIE PAIRING SUGGESTIONS.
Came in a timely manner. Nice quality
The shipping was very quick.
No tracking number is inconvenient.
Perfect transaction. Thank you.
Servicewas excellent and merchandise arrived a couple of days than expected.
The one problem was that I receive email saying one tie was not in stock, but that was the first tie to arive in one week time.
The other issue is that I ordered two shirts as well and have not received neither one yet.
I had ordered a shirt originally that I wound up returning to exchange for another item. There was nothing wrong with the original order, I just wasn't crazy about the style from a personal perspective when I wore it. I returned my shirt to exchange for another and, after I became concerned that I hadn't received a notification that my new shirt had been mailed yet, I placed one call and had my issue resolved in minutes. My new shirt was here less than a week later. I was purchasing this shirt for my wedding and it really put me at ease knowing that CT could deliver for me on time.
Awesome shirts, great online and delivery services
Returns were easy, but getting credit applied to my credit card took a few calls. Service staff are truly great.
Superb customer service experience.
Since my order came from the UK it took longer than most of my online purchases.