We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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Customer service is excellent and most products are high quality except the parker toe Oxford shoes I just bought.23-Feb-2017Service rating : GoodProduct: The leather is hard and the shoe is extremely uncomfortable. This is the most uncomfortable shoe I have ver worn. I am returning the one I have not yet worn for this reason.
Not as good as I thought I
Great quality, price (35 for for non-iron shirt and tie)
See note below, customer service was outstanding and working through the issues from previous orders.
You guys were excellent. I originally ordered the extra slim fit, since I had not ordered from you in the past. When the extra slim fit was too small, the exchange process to get slim fit was fantastic!!
Delivery took a week or two, not bad considering from the U.K.
Excellent service and packaging. A good overall shopping experience that I will repeat.
Great quality and fits perfect.
Excellent service and immediate handling of my issue with the Post Office. Thanks for the quick turnaround!
great service and have always been happy with the products
Extremely nice shirts with great colors and style. Very fast shipping and easy to use e-commerce site.
Excellent logistics. Efficient order processing. I appreciate the order confirmation and shipping confirmation emails. The website is easy to navigate. I like having various filter options to help me find the shirts that will fit me the best.
Sent shirt to my son--he live the fit
I won't use the special services, like monograms. They cannot get it right.
Website is easy to access. Offer great variety.
Their ties are exquisitely made. Of the three I ordered I did not like the color of two. I am returning them and asking for two more copies of the third one, which I will wear regularly.
The service is unmatched, it is amazing! I always receive my products in a timely manner usually before they are even supposed to be here, they are handled with care, I get awesome coupon deals, and I just love CT
Excellent customer service at the WTC store location in NYC
I purchased shirts during your $39.00 promotion but was charged $50.00. The last time I purchased shirts they added an extended sleeve option for $10.00 per shirt.
Great customer service and quality products.