We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
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We had 10 minutes before a show in New York and we dashed in to the Charles Tyrwhitt store so that they could fit my husband for future orders. They hustled their tailor out and gave us a perfect fitting so that we could order shirts in the future. Great service.
I like the products I have bought
I buy all of my shirts from CT and only CT.
Really fast shipping for international, great experience
Came as delivered
Return policy was not clear. Person on counter gave different information and we were charged a 8% fee to return shirts we didn't want.
The salesman really helped me pick what I wanted, and I needed it.
Great customer service.
I haven't received my package!!!
Customer service to ensure new customer is not fraud was great.
Excelente producto y ajusta bien.
Extra slim fit is not that slim. Too bulky in the waist.
Wonderful customer service and shipping is fast
Love your service!
Great products...just wish your Madison Ave store was more customer friendly. I was completely ignored when i was there last month and ended up going to Brooks Brothers and getting my suit and shirt there.
Good delivery; shirts arrive in perfect condition. Good value for money.
I use Thrwhitt a few times. I enjoy the service very much. Now if we can get the exchange on my shorts and pants, I'll LOVE them and refer them to everyone.
My son loves how the shirts fit and feel. Good quality also.
Best shirts I own
Quality clothing, great style
Great service. Delivery with US mail was very slow but not your fault
Awesome as always
I love the shirts
I think Charles Tyrwhitt is great and the service most the most part is too. Why i said good is because 3 annoying things about my purchase:
1. I received an e-gift card for Christmas. The e-gift card can only be used online and not in store.
2. the lady at the DC store had no idea if the gift card could be used in store
3. Shipping took forever. I get stuff from the UK all the time standard shipping and it takes about a week of a little more. This took forever and added to the cost.