Charles Tyrwhitt (US) Reviews

Consumer ratings of Charles Tyrwhitt (US)

Feedback for www.ctshirts.com has been compiled from51343 Customer Reviews

  • Feefo member since
  • 14/05/2009
  • Our aim is to surprise, delight and excite you, our customer. If we can fulfil this aim then we will succeed and I hope that you will find our site makes shopping for shirts a more exciting experience.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.ctshirts.com
Jan-06-2013

White twill non-iron slim fit shirt

  • Customer also reviewed:
  • Lawrence pink Bengal stripe non-iron slim fit shirt
  • Woodchester royal twill puppytooth non-iron slim fit shirt
  • etc.
Service
Product

Prompt order processing and timely delivery. My son needede a new Lawrence pink Bengal stripe shirt as the elbow on an earlier one ripped December 8 when he bent his elbow.

No Comment
Jan-06-2013

Navy twill tailored fit waistcoat

Service
Product

Service rating : Always excellent products and service
Product rating : Well made. Great value.

No Comment
Jan-06-2013

Morville pink grid check non-iron spread collar slim fit shirt

  • Customer also reviewed:
  • Sky gingham slim fit shirt
  • Lawrence pink Bengal stripe non-iron slim fit shirt
  • etc.
Service
Product

Quality products at very competitive prices.

No Comment
Jan-06-2013

Purple and royal gingham check slim fit shirt

  • Customer also reviewed:
  • Sky and royal gingham check slim fit shirt
  • Grey and dark grey gingham check slim fit shirt
  • etc.
Service
Product

Service rating : Easy website to shop! Fast shipping!!!
Product rating : Fits well great quality

No Comment
Jan-06-2013

White twill non-iron spread collar slim fit shirt

  • Customer also reviewed:
  • Harris sky with green and blue stripe non-iron slim fit shirt
  • Benson green and sky herringbone spot woven tie
Service
Product

Enjoyed the lilting British accents of the customer service reps, both male and female who ensured my Christmas gifts arrived altogether and in plenty of time, notwithstanding that one shirt required the addition of a pocket. The coordinating pictures helped me select a matching tie and cuff links with confidence. Though some items were out of stock, I had good help picking a substitute that i liked even better.

Read more
No Comment
Jan-06-2013

Red and royal gingham check slim fit shirt

  • Customer also reviewed:
  • Purple and royal gingham check slim fit shirt
Service
Product

Ordered via the web site. Easy process.

No Comment
Jan-06-2013

White twill non-iron slim fit shirt

  • Customer also reviewed:
  • Sky twill non-iron slim fit shirt
Service
Product

Service rating : Good shirts
Product rating : Nice

No Comment
Jan-06-2013

Wine short sleeve pique polo

Service
Product

Service rating : TOP SHELF as always!
Product rating : DITTO!

No Comment
Jan-06-2013

Blue & red Prince of Wales check non-iron slim fit dress shirt

  • Customer also reviewed:
  • Jermyn St blue and red stripe slim fit dress shirt
  • Hewlett red, royal and sky spot woven skinny tie
Service
Product

The quality of your shirts are superior.

No Comment
Jan-06-2013

Navy washed favourite long sleeve classic fit shirt

  • Customer also reviewed:
  • Sky washed Oxford casual classic fit shirt
  • Sky multi check washed Oxford classic fit shirt
  • etc.
Service
Product

Service rating : I've ordered from Charles Tyrwhitt and several occasions and have always found the process to be clear, complete and quick. The company's performance and follow through are excellent--delivery is prompt, on schedule and as promised.
Product rating : I've worn CT shirts for a number of years. I like the fit and quality and colors.

Read more
No Comment
Jan-06-2013

Blue and red hairline stripe spread collar slim fit shirt

  • Customer also reviewed:
  • Lilac gingham check with navy check spread collar slim fit shirt
  • White with blue fine stripe spread collar slim fit shirt
  • etc.
Service
Product

I like spread collars, but not non-iron shirts. I take my shirts to professional cleaners who iron them anyway. Unfortunately some of you nicest non-spread collars are non-iron as well. I also checked out your blazers and loved them, except for the slant pockets, too British. I prefer a straight and level pocket, which are more to the American taste.

Read more
No Comment
Jan-06-2013

Blue grid check extra slim fit shirt

Service
Product

Service rating : Always an easy purchase. Good quality for the sale price. Need more choices in the extra slim fits.
Product rating : Like the shirt very much. Please add more styles and patterns for the extra slim fit shirts! I still need to have the normal slim fits altered, which defeats the sale price.

Read more
No Comment
Jan-06-2013

Marcella classic collar tuxedo slim fit shirt

  • Customer also reviewed:
  • Black silk cummerbund
  • Black barethea self-tie silk bow tie
Service
Product
Latest
Service
Product

Service rating : I received my order in a timely manner. I was also pleased with the order confirmation and shipping emails. All-in-all, it was a pleasant e-commerce experience with no fuss and bother.
Product rating : Excellent fit. Great quality. A good intersection of quality and price.

06-Jan-2013
I was pleased enough with my first purchase to order some more shirts from them.

Read more
Thank you for taking the time to share your views with us. I am delighted to hear that you have been so pleased with our level of service and the quality of your purchase. We really do work hard to provide the best possible online shopping experience and so your kind words really are appreciated!
Jan-06-2013

Lilac twill puppytooth non-iron slim fit shirt

  • Customer also reviewed:
  • Lilac and blue check slim fit shirt
  • Blue and red multi check slim fit shirt
Service
Product

Love the products. I find the ties a tad pricey, but everything else is great.

No Comment
Jan-06-2013

Mushroom single pleat chinos

Service
Product

Service rating : As usual, the quality of clothes and service is good.
Product rating : I purchased three other colors of the same single pleat chino: Dark Khaki, Navy and Black. Although I haven't received the black pair yet, the other two fit nearly perfect. The Mushroom color pair in question definitely have a problem with the fit in the waist. Too tight. I don't know if I should get tailoring or send them back. Please contact me about this.

Read more
I am delighted to hear that you have been so satisfied with our level of service and the quality of your purchase. It is very strange to hear that there was a sizing issue with the Mushroom Single Pleat Chinos and I am sorry for any concern that has been caused. This is not something we normally hear of and I am pleased to see that you have since been in touch with us and we have arranged for a replacement pair to be sent without delay. I do hope you are very happy with your new Chinos when they arrive.
Jan-06-2013

Purple & green stripe rectangle enamel cuff links

Service
Product

Service rating : N/a
Product rating : My husband loves them.

No Comment
Jan-06-2013

Red and royal gingham check slim fit shirt

Service
Product

Can't beat the quality and service for that price. All my dress attire is Charles Tyrwhitt.

No Comment
Jan-06-2013

Lilac gingham check with navy check spread collar slim fit shirt

  • Customer also reviewed:
  • Grey woven plain tie
Service
Product

Service rating : service is excellent as usual.
Product rating : gorgeous shirt. I wanted the sea island version of this shirt but my size was not available.

No Comment
Jan-06-2013

Woodchester pink twill puppytooth non-iron extra slim fit shirt

  • Customer also reviewed:
  • Pink poplin slim fit shirt
  • Light grey end-on-end extra slim fit shirt
Service
Product

Excellent quality and service. Delivery time is extremely slow though.

No Comment
Jan-06-2013

White poplin spread collar slim fit shirt

Service
Product

Very slow delivery

Read more
I sincerely apologise for our delivery timeframe falling short of your expectations. We really do try our hardest to provide you with the quickest, most economical method of shipping possible with our US customers receiving their order within 7 to 10 business days of being placed. We will be sure to take your comments on board for the future and so thank you for taking the time to get in touch.
Jan-06-2013

Black Addington Chelsea boots

Service
Product

Service rating : always considerate, ever helpful.
Product rating : The boots were a an unappreciated holiday gift and were returned, I am waiting on a refund. No fault of CT.

No Comment
Jan-06-2013

Navy, sky & cobalt rugby stripe socks

  • Customer also reviewed:
  • Blue and pink wide stripe slim fit shirt
Service
Product

I love the clothes. Unlike most American stores, CT offers colors beyond the bruise palette. Since I have an English complexion, the color offerings are perfect for me. I'm glad I found this store. It's like shopping in London without having to make the flight.

No Comment
Jan-06-2013

Ashby lilac large check extra slim fit shirt

  • Customer also reviewed:
  • Light grey end-on-end extra slim fit shirt
  • Hatfield grey with blue stripe extra slim fit shirt
  • etc.
Service
Product

Order arrived intact and in time allotted. Customer service over phone was excellent.

No Comment
Jan-06-2013

Sky wide stripe Jermyn Street weekend slim fit shirt

  • Customer also reviewed:
  • Sky non-iron washed twill classic fit shirt
  • Blue bold stripe slim fit shirt
  • etc.
Service
Product

I am a huge fan of your product/service, any chance you have franchise opportunities?

No Comment
Jan-06-2013

Sky and royal gingham check slim fit shirt

  • Customer also reviewed:
  • Lilac and blue check slim fit shirt
Service
Product

My grandson sent this address to me and said this was the shirt that he wanted. He is 6'6" tall and thin -- it was perfect for him.

No Comment